The web you were used to is gone. Architecture and strategy for your mobile content.

Post on 27-Jan-2015

107 views 1 download

Tags:

description

Information architecture and content strategy are the foundation of any website but, when it comes to mobile, they can literally mean the life or death of a product. The truth is that even the best-designed and well-engineered mobile products can still fail if their IA is not sound, and that’s because mobile information architecture doesn’t only define the structure of content, but also determines how users will interact with it. And speaking of content, do you know what content should go on your mobile sites and apps? Are your users finding what they came for? In this talk we will take a look at the thought process that drives mobile content strategy, the specific challenges and opportunities of the mobile space and how information architecture and content strategy contribute to the creation of outstanding mobile experiences.

transcript

image: flickr.com/photos/gregoryjordan

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THE WEB YOU WERE USED TO IS GONEArchitecture and strategy for your mobile content

alberta soranzo | @albertatreblaMOB’d UP - San Diego, CA

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

REMEMBER THE INTERNET?

image: wtfjeans.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THE INTERNET IS IN YOUR PANTS

image: wtfjeans.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHAT IS MOBILE?

image: huffingtonpost.com (Alamy)

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE USAGE STATISTICS

• 86% of mobile internet users use their device while watching TV. 

• By 2014, mobile internet usage will overtake desktop internet usage. 

• Adults spend more time on mobile media than they do on newspapers and magazines combined.  

source: pocketyourshop.wordpress.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE ONLY PAGEVIEWS

source: mobithinking.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

image: flickr.com/photos/guidedbycthulhu

WHAT IS MOBILE?

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE WEB STATISTICS

• 99% of smartphone owners use their mobile browser at least once a day. 

• 46% of consumers will NOT return to a mobile site that is not working properly. 

• 39% of business do nothing to make site mobile-ready.

• 74% of consumers will wait 5 seconds for a web page to load on their mobile device before abandoning the site.

• 18% of all web traffic in the U.S. is mobile traffic. That number skyrockets to 24% in Africa, and 30% in Asia. This is up 192.5% since 2011.

source: pocketyourshop.wordpress.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE ONLY USERS

source: mobithinking.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE SEARCH STATISTICS

• 95% of mobile users use their devices for local search. 

• 52% of all local searches are done from a mobile device. 

• 9 out of 10 mobile phone searches result in a purchase or visit. 

• 3 out of every 5 searches are conducted on a mobile device. 

source: pocketyourshop.wordpress.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

DIRECTV

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

DIRECTV

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

DIRECTV

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

DO YOU HAVE A WEBSITE?

“You need to get your content onto mobile devices. Period.” — Karen McGrane

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHO DECIDES WHAT MATTERS?

image: flickr.com/photos/d_space

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE IS SOCIAL

image: flickr.com/photos/strandloper/

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE ONLY FACEBOOK

source: allfacebook.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

HOW WE USE THE INTERNET

“If people want to do something on the internet, they will want to do it using their mobile device. Period.” — Karen McGrane

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHAT ABOUT CONTEXT?

image: flickr.com/photos/kattebelletje/

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHAT ABOUT CONTEXT?

image: flickr.com/photos/piblet

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

ONE SITE

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MANY DEVICES

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

image: flickr.com/photos/cannedtuna

THERE IS NO SUCH A THING AS MOBILE IA

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHAT IS IA?

The structural design of shared information environments.

source: en.wikipedia.org/wiki/Information_architecture

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

CROSS-CHANNEL IA BLUEPRINT

image: tylertate.com/blog/2012/02/21/cross-channel-ia-blueprint.html

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

image: journalofia.org/volume1/issue1/02-brugnoli/jofia-0101-02-brugnoli.pdf

TOUCHPOINTS MATRIX

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WHAT DOES IA DO?

IA interprets information and expresses distinctions between signs and systems of signs and involves the categorization of information into a coherent structure.

source: en.wikipedia.org/wiki/Information_architecture

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

DESKTOP

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

TABLET

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

image: Android Design Patterns

STRUCTURE AS DESIGN PATTERNSWAYFINDING

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - HYERARCHY

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - HYERARCHY

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - HUB & SPOKE

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - HUB & SPOKE

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - NESTED DOLL

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - NESTED DOLL

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - TABBED VIEW

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - TABBED VIEW

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - BENTO BOX

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - BENTO BOX

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - FILTERED VIEW

source: uxbooth.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

MOBILE PATTERNS - FILTERED VIEW

Filter Filter

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

image: flickr.com/photos/10ch

MANAGING INFORMATION TO CREATE MEANINGSENSEMAKING

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

CONTENT = INFORMATION

“Typically information foraging must be analysed as decision making under uncertainty”

— Peter Pirolli

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

CONTENT = INFORMATION

“A strong information layer is the key to cross-channel success”

— Andrea Resmini and Luca Rosati

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

WAYFINDING

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THERE IS NO SUCH A THING AS MOBILE CONTENT STRATEGY

image: abookapart.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THE CHALLENGE

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

ADAPTIVE CONTENT

• Reusable• Strong structure• Independent of presentation layer• Metadata • Content Management System (CMS)

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

ADAPTIVE CONTENT

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

REUSABLE CONTENT

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

METADATA

image: http://dev.npr.org/#station-finder-api-examples

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

PROGRESSIVE DISCLOSURE

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THE INTERNET IN YOUR PANTS

image: techpinions.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

THE FUTURE IS YESTERDAY

image: slashgear.com

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

BTW

image: flickr.com/photos/gregoryjordan

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

STEPHEN HAY

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

thank you.@albertatrebla

albertasoranzo@gmail.comalbertasoranzo.com

Illustration: Dan Willis

the web you were used to is gone | @albertatrebla MOB’d UP - San Diego

RESOURCES

Content Strategy for MobileKaren McGraneA Book Apart, 2011

Pervasive Information ArchitectureAndrea Resmini, Luca RosatiMorgan Kaufman, 2012

Android Design PatternsGreg NudelmanWiley, 2013

Information Foraging Theory: Adaptive Interaction with InformationPeter TirolliOxford University Press (USA), 2009

Fisher, J., Norris, S., & E. Buie (2012). Sense-making in Cross-channel Design. Journal of Information Architecture. Vol. 4, No. 1-2. journalofia.org/volume4/issue2/02-fisher/