Track the Pulse of Your Business with Real-Time Operational Dashboards in SharePoint

John Crupi, JackBe CTO

About JackBe

Leading Solution Provider of Real-Time Operational Intelligence

Globally deployed to large enterprises & government agencies

Notable Mention for BI Platforms: “…..Exceptional broad deployments in the many thousands of users something many standard BI platform can’t always claim.

Customers indicate they select JackBe Presto for it’s data access, integration

capabilities and ease of use indicating products are used to develop easy to use

Apps for business users…..”

Today’s Special Guest

John Crupi, Chief Technology Officer

Formerly, CTO of Sun’s SOA Practice & Sun Distinguished Engineer.

Co-Author of Core J2EE Patterns

Well Known Speaker, Writer, Blogger Two Time Washingtonian Tech Titan

Today’s Agenda

• SharePoint Adoption Rates Continue to Increase but Not Without Deployment Challenges

• How Organizations are Using SharePoint Today

• With the Decision Window Shrinking, SharePoint Moves to Deliver Real-Time Operational Intelligence

• How Presto Makes Complex Information Easy to Understand in 3 Easy Steps

• How Customers are Leveraging SharePoint to Solve Operational Challenges

What’s Driving the Growing Use of SharePoint?

Service

Self

Data Sources

Less

IT

TimeDecis

ion

Tech Savvy Workforce

Technology

Collaboration

SharePoint Adoption Rates Continue to Climb

Implemented (All That Apply)

65%

57%

25%

13% 11%

SharePoint Platform VersionMicrosoft Office SharePoint Server (MOSS) 2007Microsoft SharePoint Server 2010Windows SharePoint Services (WSS 2.0, 3.0) and Microsoft SharePoint Foundation 2010Business Productivity Online Suite (BPOS) and Office 365Microsoft SharePoint Portal Server 2003

Common SharePoint Deployment Challenges

• 59% Able to Deploy SharePoint at the Pace Expected

• Of the 41% of Challenged Implementation Schedules:

Percentage of Implementations

59%

41% 36%28% 28% 25%

16%

Cause of Slow De-ploymentTechnical Lack of Governance

Functional Issues Skillsets/TalentSlow User Adoption FundingOther

How are you using SharePoint Today?

SharePoint in the EnterpriseMarket Survey 2010

Fastest growing trend

How do you expose legacy or other application data to your SharePoint users?

Costly and Time Consuming

SharePoint Market Survey 2012

Squeezing Decision Window to Now!

SharePoint Delivering Real-Time Operational Intelligence

Inside

Data

Social

Media

Data

Outside

Data

Live And

Connected

Lists

Anatomy of a Real-time Operational Dashboard in SharePoint

Web Parts

Mashups & Data

How Operational BI Enables the ‘Complete Picture’

Demo: What Business Users Want

Real-Time Operational Dashboards

Presto’s Point and Click Connectivity

Presto’s Portable Dashboards

Simplify Complex Information in Three Easy Steps

VisualizeMashup

Connect

Visual Tools Facilitate Context Creation from Disparate Data

User-Drive

n

User-Drive

n

Step 1 Step 2 Step 3

Demo: Call Center Application for Live Pricing Information

KPIs from Data

Warehouse

Customer Info from CRM

Social Deals from Web

APIs

Competitor Info from Web Clipping

Real-Time Operational Reporting CHALLENGE• NASA must comply with Federal

Datacenter Consolidation Initiative to reduce data center costs by 40%

• NASA has 80 datacenters and needed a way to track operational data center metrics

• Needed to better understand what data centers they should focus on for consolidation efforts

JACKBE PRESTO SOLUTION• NASA created an operational

dashboard to show data center metrics like agency/server count, OS count and mapped app count for decision making

• NASA now better understands all data center assets and the expenses associated with maintaining these assets across 80 data centers

“We were impressed with the ease of creating dashboards and the ability to customize the application code. Based on comparative price, functionality and the support we were already receiving from Presto, we didn’t think it would be cost effective to bring any other tool in-house.”

- Project Manager

Real-Time Quality Management CHALLENGE• Lack of standardized architecture

or framework• Existing quality processes and

systems too expensive to support• Disparate information spread

across many standalone systems• Information is difficult to aggregate

and report onJACKBE PRESTO SOLUTION• Able to aggregate hardware,

software, project and customer data

• Promote better visibility of products in diverse portal environments, SharePoint big requirement to support

• Able to write once and deploy anywhere

• Able to create portable Apps in weeks vs. months trying to use Cognos and Tibco

Oasis is a situational dashboard used by

Qualcomm’s CDMA Tech (QCT) Program Management

team

Real-Time Branch Office KPIs CHALLENGE• Banamex needed real-time insight

into individual branch office performance metrics to improve business response times

• Performance information was captured every 15 minutes, but IT needed 3-5 days to create the performance dashboard for the business to measure productivity goals

JACKBE PRESTO SOLUTION• Created a Business Command Center

(BCC) containing real-time performance dashboards for dynamic information analysis

• Dashboards contain information from legacy systems, databases, a BI data warehouse, web services and Excel

• The BCC offered one access point to monitor the business activity to increase branch office value and productivity levels

80% of the dashboard was assembled in 2 days and the remaining custom

work took an additional 4 days.

How Do You Learn More?

Start with a Test Drive, Download ‘Presto for SharePoint’ www.jackbe.com/dev

Track the Pulse of Your Business with Real-Time Operational Dashboards

in SharePoint

John Crupi, JackBe CTO