Post on 31-Jul-2015
transcript
UX WEEK 2 Business Requirements
WHERE TO BEGIN
WHERE TO BEGIN
1. You came up with a unique product or process.
Image from http://www.telegraph.co.uk/
WHERE TO BEGIN
You’re improving on an existing product or process
Image from http://last-gladiator3.blogspot.com/
WHERE TO BEGIN
A Client approaches you with an idea and you’re tasked to realize it.
WHERE TO BEGIN
1. You came up with a unique product or process.
2. You’re improving on an existing product or process.
3. A Client approaches you with an idea and you’re tasked to realize it.
CLIENT WORK First Steps
CLIENT WORK
Client Interview Listen and take notes
CLIENT WORK
Client Interview Listen and take notes Clarify the goals and priority
CLIENT WORK
Client Interview Listen and take notes Clarify the goals and priority Clarify Primary actions within the product
CLIENT WORK
Client Interview Listen and take notes Clarify the goals and priority Clarify Primary actions within the product Simple adjectives describing the product
smart, fun, serious, heavy, vicious, soft, technology
CLIENT WORK
Client Interview Listen and take notes Clarify the goals and priority Clarify Primary actions within the product Simple adjectives describing the product
smart, fun, serious, heavy, vicious, soft, technology
Information handling
CLIENT WORK
Requirement Gathering Target Audience
Key Descriptions: young, politically active, loaners
CLIENT WORK
Requirement Gathering Target Audience
Key Descriptions: young, politically active, loaners
Design Aesthetics Site, programs, businesses, atmosphere
CLIENT WORK
Requirement Gathering Target Audience
Key Descriptions: young, politically active, loaners
Design Aesthetics Site, programs, businesses, atmosphere
Technology Constrains OS, Device, Bandwidth, Storage, etc.
CLIENT WORK
Requirement Gathering Target Audience
Key Descriptions: young, politically active, loaners
Design Aesthetics Site, programs, businesses, atmosphere
Technology Constrains OS, Device, Bandwidth, Storage, etc.
Business Requirements Must have name with email, etc.
CLIENT WORK
Task Analysis Primary action
The base metric for success
CLIENT WORK
Task Analysis Primary action
The base metric for success
Secondary action Adding value to the interaction
CLIENT WORK
Task Analysis Primary action
The base metric for success
Secondary action Adding value to the interaction
FAQ, Troubleshooting, Community How to facilitate communication / off reviews and twitter
CLIENT WORK
Task Analysis Primary action
The base metric for success
Secondary action Adding value to the interaction
FAQ, Troubleshooting, Community How to facilitate communication / off reviews and twitter
Error Capturing & Handling Getting users back on track
CLIENT WORK
Functional Allocation Machine Resources
DB, CDN, Networks, Storage, Client Specification
CLIENT WORK
Functional Allocation Machine Resources
DB, CDN, Networks, Storage, Client Specification
Back-end Resources/Functionality This might be the bulk of the project overhead
CLIENT WORK
Functional Allocation Machine Resources
DB, CDN, Networks, Storage, Client Specification
Back-end Resources/Functionality This might be the bulk of the project overhead
Automated Tasks
CLIENT WORK
Functional Allocation Machine Resources
DB, CDN, Networks, Storage, Client Specification
Back-end Resources/Functionality This might be the bulk of the project overhead
Automated Tasks Manual Tasks
CLIENT WORK
Functional Allocation Machine Resources
DB, CDN, Networks, Storage, Client Specification
Back-end Resources/Functionality This might be the bulk of the project overhead
Automated Tasks Manual Tasks Crowd Sourced Tasks
RECAPTCHA
image from eweek.com
CLASS WORK
1. Split the class in two one client one designer
2. Fifteen minute interviews
3. Switch
Client Interview Listen and take notes Clarify the goals and
priority Clarify Primary actions
within the product Simple adjectives
describing the product Information handling
Requirement Gathering Target Audience Design Aesthetics Technology Constrains Business Requirements
Task Analysis Primary action Secondary action FAQ, Troubleshooting,
Community Error Capturing &
Handling
Functional Allocation Machine Resources Back-end
Resources/Functionality Automated Tasks Manual Tasks Crowd Sourced Tasks
WIREFRAME AND USER FLOW Quick Sketches
Keep it loose
Don’t Sweat the details
WIREFRAME AND USER FLOW Some things will not work
Just get the major points
Sketch out all unique ‘views’
WIREFRAME AND USER FLOW Now connect the views into a user flow
CLASS EXERCISE
Wireframe and create a user flow for your client.
15min
HOMEWORK
Write Creative Brief for your project
Create wireframe sketches for your project
Show all the main views (3)
Must include the primary action(s)
Post to Canvas