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Webinar will begin shortly

“Behavioural Leadership & Driving Performance”

Monday 1st September 2014

With Jim Bennett

• Introduction to Behavioural Leadership

• The evolution of Behavioural Leadership

• Theories of Behavioural Leadership

• What is the importance of Behavioural Leadership

• How to move from skills to Behaviours?

• Organizational levels and Behavioural leadership

• How to drive performance? (Methodology)• Driving performance-performance management• Driving performance- valuing diversity• Driving performance-coaching

• Bibliography

Webinar Outline

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The Evolution of Behavioural Leadership

HOW TO BE LEADER?

WHY TO BE A LEADER ?

OR

Theories of Behavioural Leadership

Great Leaders Are Born, Not Made

Psychometrics Measurements Of Leadership

ANYONE can become a Leader

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Skills Vs BehavioursBE

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It is not about what you know but rather what you show.

Evolution to Behavioural Leadership

Moving from vision to behaviours

CEO

MANAGEMENT

DIRECTOR

STAFF

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Organizational Levels and Leadership BehavioursBE

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At this organisational level front line staff and professionals demonstrate differentiating behaviours to customers, be it internal or external. The desired behaviours are exhibited and lived on a daily basis.

Management nurture’s support and promotes behaviours vertically and horizontally. They are the arteries of the organisation that channel all behaviours.

Executives / leaders envision and shape the strategic behaviours that sustain the organisation’s mission. They instil a culture that is reflected by their differentiating behaviours.

The Iceberg Analogy10 : 90 Formula

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90%

10%

Driving PerformanceBE

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Some important elements to Driving performance are:

• Diversity Inclusion

• Coaching for better performance

• Understanding what motivates and drives you and others

COACHING IS

ONE OF THE KEY SUPPORT TOOLS

SETTING GOALS

- KPIs

SUPPORT TO

ATTAIN GOALS

EVALUATE

&

APPRAISE

PHASE 2

CHECK IN

PHASE 1

PLANNING

PHASE 3

ASSESSMENT

ENGAGEMENT &

ENABLEMENT

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The Performance Management Cycle

Driving Performance-Valuing Diversity

What is Diversity?

How Do we become Diversity Inclusive?

Benefits of Diversity in the workplace?

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LOGICAL

ANALYTICAL

FACT-BASED

QUANTITATIVE

ORGANIZED

SEQUENTIAL

PLANNED

DETAILED

HOLISTIC

INTUITIVE

INTEGRATING

SYNTHESIZING

INTERPERSONAL

FEELING-BASED

KINESTHETIC

EMOTIONAL

DA

B C

Rig

ht

Mo

de

Th

ink

ing

Pro

cess

esL

eft Mo

de

Th

ink

ing

Pro

cesses

Upper Mode Thinking Processes

Lower Mode Thinking Processes

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Whole Brain Model

Driving Performance - CoachingBE

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Driving Performance - CoachingThe GROW Coaching Model®

REALITY:

Questions

about facts

GOALS:

Questions

about

objectives and

desires

OPTIONS:

Questions

about practical

solutions

WILL:

Questions

about feelings

and drivers

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Driving Performance:

Employee Engagement & Enablement

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SUMMARY and QUESTIONS

• TTM associates website – Golden Rules to create a difference through a passionate workforce

http://www.ttmassociates.com/resources/golden-rules-to-create-a-difference-through-a-

passionate-workforce/

• Boston University – ‘The Evolution of Leadership Study’

http://buleadershipcorner.blogspot.com/2012/02/evolution-of-leadership-study.html

• Harvard Business Review 2014

http://blogs.hbr.org/2014/08/3-behaviors-that-drive-successful-salespeople/

• ‘What Makes an Effective Executive’ by Peter F. Drucker, Harvard Business Press Books, 1st Aug,

2011.

• ‘DRIVE’ by Daniel H. Pink

http://www.danpink.com/books/drive (book)

https://www.youtube.com/watch?v=avnHUxSVfVM (video)

• The Coaching Process

http://growcoaching.co.za/coaching-process/

Bibliography

Thank you for attending

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