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© Polycom, Inc. All rights reserved. 1 Polycom Confidential – Do Not Print or DistributeRev 1.0
1. This presentation is for customer who want more information on the Collaboration Server solutions – your customer should have already been introduced to the RealPresence Platform prior to delivering this presentation
2. Know what your customer needs: Do they have existing video collaboration applications, endpoints and infrastructure? How many endpoints are they supporting and do they have a strategy to support growth? What is competitive environment either within their current environment or within their purchase process?
3. Review this presentation prior to delivering it and focus on the key selling points most relevant to each customer. Remove unnecessary slides or add slides that help you tell the
right story to your customer – slide 28 and 29 cover new version 8.1 highlights - including new SVC license charge; add these after slide 7 if the customer wants new information on Collaboration Server 1500, 2000 and 4000
• Note: VERSION 8.1 highlights, Choosing the Right Collaboration Server, competitive analysis, product positioning within the series and additional slides on Microsoft and TIP can be found in the back-up section.
4. Delete this slide and customize the presentation as necessary before presenting
How to deliver this Collaboration Server / RMX Series presentation
© Polycom, Inc. All rights reserved.
Polycom® RealPresence® Collaboration Server, RMX Series
<First Name> <Last Name> │ <Title><Month Day, Year>
© Polycom, Inc. All rights reserved. 3 Polycom Confidential – Do Not Print or DistributeRev 1.0
Polycom® RealPresence® Video Solutions
SOCIALVIDEO COLLABORATION
IM/PRESENCE MOBILITYWEBCONFERENCING
CALL CONTROL BUSINESS APPS
Core Networking & Security
RealPresence APIs
Polycom® RealPresence® Platform
Video Content Management
Firewall Traversal and Security
VirtualizationManagement
Video ResourceManagement
Universal Video Collaboration
On the Go Conference RoomHome Office Immersive TheaterWork Office
RealPresence® CloudAXIS™ Suite
© Polycom, Inc. All rights reserved. 4 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server Series Solutions
SOCIALVIDEO COLLABORATION
IM/PRESENCE MOBILITYWEBCONFERENCING
CALL CONTROL BUSINESS APPS
Core Networking & Security
RealPresence APIs
Polycom® RealPresence® Platform
Video Content Management
Firewall Traversal and Security
VirtualizationManagement
Video ResourceManagement
Universal Video Collaboration
On the Go Conference RoomHome Office Immersive TheaterWork Office
RealPresence® CloudAXIS™ Suite
Universal Video Collaboration: Software for multiparty voice, video content collaboration
Collaboration Server / RMX Series
• Interoperability without compromise—Leverage existing UC investments and emerging standards, applications, protocols and devices without expensive gateways or extra licenses that add cost and complexity
• Lowest TCO—Experience up to 3x HD capacity increase with a simple software download, lower operating expenses with up to 50 percent less bandwidth utilization and enable more people on more calls through dynamic resource allocation
• Highest resiliency—Leverage the power of Polycom® RealPresence® Virtualization Management™ solutions for reliable, extreme scalability with 100 percent auto-failover
• Enterprise quality collaboration— Experience life-like collaboration through Polycom Selective Mixing, Polycom® Lost Packet Recovery™ (LPR™), video and audio upscaling, (Symmetric 1080p) and Polycom® UltimateHD™ technologies
© Polycom, Inc. All rights reserved. 5 Polycom Confidential – Do Not Print or DistributeRev 1.0
The Need for Anywhere, Anytime, Any Device Interoperability Now and In the Future
Mobile video users will grow from 429 million in 2011 to 2.4 billion in 2016, driven by easier access to a variety of content . Source: Gartner, Market Trends: Worldwide, the state of Mobile Video, 2012, February 10, 2012
By 2015, there will 132 million active video soft client users and an expected increase in excess of 340% in soft-client deployments across all business sectors and company sizes between 2010 and 2012 alone. Source: Gartner, “Market Trends: Videoconferencing Worldwide 2011,” April 28, 2011.
Nearly half of information workers will have some type of personal video solution in 2016, up from just 15% today. Source: Forrester - Preparing for Uneven Corporate Adoption of Video Communications, May 9, 2011
More than 58% of IT leaders cite 'Interoperability' as their chief obstacle to UC success. Interoperability concerns add additional expense, time, and complexity to UC deployments, despite pledges of support for open standards such as SIP. Source: Gartner
© Polycom, Inc. All rights reserved. Polycom Confidential – Do Not Print or DistributeRev 1.0
New RealPresence Collaboration Server solutions enable voice, video and content collaboration with the assurance of interoperability now and in the future.
© Polycom, Inc. All rights reserved. 7 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server Series Solutions Overview
SOCIALVIDEO COLLABORATION
IM/PRESENCE MOBILITYWEBCONFERENCING
CALL CONTROL BUSINESS APPS
Core Networking & Security
RealPresence APIs
Polycom® RealPresence® Platform
Video Content Management
Firewall Traversal and Security
VirtualizationManagement
Video ResourceManagement
Universal Video Collaboration
On the Go Conference RoomHome Office Immersive TheaterWork Office
RealPresence® CloudAXIS™ Suite
Polycom® RealPresence® Collaboration Server 800sCollaboration Server for the mid-market or enterprise customer expanding video collaboration to branch locations that provides SVC support for a lower cost, lower latency and with higher resource density than competing products. Collaboration Server 800s, Virtual Edition is uniquely interoperable with AVC systems for video collaboration with 2M+ installed base and optimized for mobile video collaboration.
Polycom ® RealPresence ® Collaboration Server (RMX Series) 1500, 2000 and 4000 Industry’s first and only simple software download that dramatically increases capacity by up to 3X and enables the best of both worlds (AVC and SVC) without gateways to ensure years of service with forward and backward compatibility.
© Polycom, Inc. All rights reserved. 8 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server Capacities
AVC or SVC ONLY Collaboration Server 800s, Virtual Edition
Collaboration Server (RMX) 1500
Collaboration Server (RMX) 2000
Collaboration Server (RMX) 4000
VoIP Ports 120 360 720 1440
PSTN N/A 120 400 400
CIF Ports 60 90 180 360
SD Ports (4CIF) 40 60 120 240
HD 720p30 Ports 20 30 60 120
HD 720p TIP Ports N\A 30 60 120
HD 720p RTV Ports 20 30 60 120
HD 1080p60 Ports N\A 10(1) 20(1) 40(1)
SVC Only Ports 60 90 180 360
SVC Mix Exam. (HD)10 AVC30 SVC
15AVC45SVC
30 AVC90SVC
60AVC180SVC
Sca
le a
nd
Red
un
dan
cy
Resources
Bridges Active Participants
Virtualization Manager 7000 Node 64 5,000
Virtualization Manager 7000 Super-Cluster 64 25,000
1 Asymmetric 1080p60
© Polycom, Inc. All rights reserved. 9 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server InteroperabilityBreaking down barriers to social, video and mobile communications, connecting UC
environments for seamless, worldwide collaboration
• Investment protection and forward compatibility w/o sacrifice
• Standard-based, open, interoperable
• Avoid the hype and froth of the next best technology and rely on Polycom’s approach to adopt new standards and protocols as they emerge
ISDNPSTNSIP
H.323Mobile
DesktopH.264 SVC
TIPJingle
© Polycom, Inc. All rights reserved. 10 Polycom Confidential – Do Not Print or DistributeRev 1.0
Unmatched Native Integration
Immersive Telepresence 3Mbps
Cell PhoneAudio only
Room system (H.323) 2Kbps
Personal system(SIP) 384Kbps
Microsoft Lync 384Kbps CX3000
Audio onlyOffice Communicator384Kbps
• No expensive gateways
• No extra media cards, boxes, licenses or hidden costs
• Administrator can monitor everyone
• No one knows what data rate, resolution or protocol anyone else is using – no one cares
• They simply connect
© Polycom, Inc. All rights reserved. 11 Polycom Confidential – Do Not Print or DistributeRev 1.0
Low TCO Through High Profile
Resolution / Frame Rate
H.264 Baseline Profile Call Speed in Kbps
(Industry Norm Today)
H.264 High ProfileCall Speed in KbpsOnly from Polycom
CIF 30fps 128 64
4CIF 30fps 256 128
4CIF 60fps 1024 512
720p 30fps 1024 512
720p 60fps 1512 832
1080p 30fps 2048 1024
“Our research has shown that a vast majority of video calls are being done at 768 Kbps or lower, so this move by
Polycom is significant. Whoever said bandwidth was free?”
– Andrew Davis, Wainhouse Research Bulletin February 22, 2010
Bandwidth Reduction
UP TO 50%!
© Polycom, Inc. All rights reserved. 12
Low TCO With Dynamic Resource Allocation Collaboration Server 1500, 2000 and 4000
HD SD
SDCIF
HD SD
SDCIF
RMX 2000 (301080/60720/120SD/180CIF)
Competitive Bridge30 video / 30 audio
Resources available:
Enough resources left over for 17 calls just like this one
Only enough resources to do 4 more calls like this one
Desktop Desktop
Desktop Desktop
RMX has over 3.5 times more capacity
180 30 video 30 audio177176174.5173.5172171170.5 29 video 30 audio28 video 30 audio27 video 30 audio26 video 30 audio25 video 30 audio24 video 30 audio24 video 28 audio
Resources available:
© Polycom, Inc. All rights reserved. 13
HD SVC SD AVC
SD AVCHD SVC
HD SD
SDHD
Codian 530020 720p AVC ports/20 audio
Resources available:
Enough resources left over for 6 calls just like this one
Only enough resources to do 2 more calls like this one
Mobile-SVC Mobile
Desktop SVC Desktop
RMX has over 2.3 times more capacity
30 SVC 10 AVC 20 video 20 audio29 SVC 10 AVC28 SVC 10 AVC28 SVC 9.5 AVC27 SVC 9.5 AVC27 SVC 9 AVC26 SVC 9 AVC26 SVC 8.75 AVC 19 video 20 audio18 video 20 audio17 video 20 audio16 video 20 audio15 video 20 audio14 video 20 audio14 video 18 audio
Resources available:
800s, Virtual Edition(30 HD SVC/10 AVC 720pHD)
Collaboration Server Dynamic Resource Allocation Collaboration Server 800s Virtual Edition
© Polycom, Inc. All rights reserved. 14 Polycom Confidential – Do Not Print or DistributeRev 1.0
Resiliency through a Powerful Combination
Virtualization Manager + Collaboration Server
Virtualization Manager Super-ClusterX
1. Lose a Server -- New Calls complete, Existing Callers simply redial
3. Lose a Bridge -- New Calls complete, Existing Calls Stay Up2. Lose a Node -- New Calls complete, Existing Callers simply redial
X
X
© Polycom, Inc. All rights reserved. 15 Polycom Confidential – Do Not Print or DistributeRev 1.0
• Polycom’s innovative technology: Polycom Lost Packet Recovery™
− Provides consistent quality with incredible QoS for IP packet loss− Enjoy remarkable clarity – even on ‘dirty networks’ or via public Internet
Business-Grade Video
Competitive Video System at 5% packet lossPolycom at 5% packet loss
© Polycom, Inc. All rights reserved. 16
Life-Like User Experiences
With Collaboration Server every call is easy to make, easy to join, and easy to manage for the highest quality experiences with built
in audio and video enhancing technology
See and hear in crystal clear detail
with SVC / SAC
1080p60 support from endpoint to
infrastructure*
*Not support by Collaboration Server 800s
© Polycom, Inc. All rights reserved. 17 Polycom Confidential – Do Not Print or DistributeRev 1.0
RealPresence Collaboration ServerConnecting the most people at the highest quality and lowest cost through software that
delivers multipoint collaboration
• Interoperability without compromise—Leverage existing UC investments and emerging standards, applications, protocols and devices without expensive gateways or extra licenses that add cost and complexity
• Lowest TCO—Experience up to 3x HD capacity increase with a simple software download, lower operating expenses with up to 50 percent less bandwidth utilization and enable more people on more calls through dynamic resource allocation
• Highest resiliency—Leverage the power of Polycom® RealPresence® Virtualization Management™ solutions for reliable, extreme scalability with 100 percent auto-failover
• Enterprise quality collaboration— Experience life-like collaboration through Polycom Selective Mixing, Polycom® Lost Packet Recovery™ (LPR™), video and audio upscaling, (Symmetric 1080p) and Polycom® UltimateHD™ technologies
© Polycom, Inc. All rights reserved. Polycom Confidential – Do Not Print or DistributeRev 1.0
Choosing the Right Collaboration ServerOverview of 800s vs. RMX Series
© Polycom, Inc. All rights reserved. 20 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server/RMX Customer Scenarios1. Customers from all industries who need:
− 1080p: Healthcare, manufacturing and advertising are industry examples where 1080p delivers crystal clear visuals crucial for business
− ISDN, POTS− Immersive telepresence and/or interoperability with TIP− Microsoft Lync Qualification or UC-APL Certification− Multilingual capabilities (beyond English only)
2. Service Providers looking to add VaaS to their offerings
© Polycom, Inc. All rights reserved. 21 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server 800s, Virtual EditionGreenfield Customer Scenario
1. Midsize customer new to video or looking to expand their video deployment to web/mobile/deskop users
2. Interested in adding multi-vendor support to an existing Microsoft Lync or IBM SameTime implementation
Sell the SmartStart 100 or 500 Offer!!
© Polycom, Inc. All rights reserved. 22 Polycom Confidential – Do Not Print or DistributeRev 1.0
• An expanding healthcare company is opening a branch trauma unit. The customer needs 24x7 video collaboration with trauma doctors and specialists who need the freedom to collaborate on the go
• Deploy Collaboration Server 800s for branch locations to better utilize SVC-enabled RealPresence Mobile deployments and assure interoperability with existing investments
• Existing or additional Collaboration Servers may be used to support critical diagnostic images with 1080p
Collaboration Server 800s, Virtual Edition and Collaboration Server 2000 Customer Scenario
© Polycom, Inc. All rights reserved. 23 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server 800s, Virtual Edition
• An expanding healthcare company is opening a branch trauma unit. The customer needs 24x7 video collaboration with trauma doctors and specialists who need the freedom to collaborate on the go
• Add 800s for the branch location to deliver the benefits of SVC-enabled RealPresence Mobile deployments and assure interoperability with existing investments
Collaboration Server 1500
• Any midsize organization—consulting firm, university, manufacturer, etc.—who requires 1080p for a heightened visual experience
• Midsize enterprise customers who require ISDN support
OR
© Polycom, Inc. All rights reserved. 24 Polycom Confidential – Do Not Print or DistributeRev 1.0
Choosing the Right Collaboration Server 1500, 2000 or 4000 Configuration
• RMX 2000 and 4000 are open and modular; RMX 1500 is a closed box
• RMX 1500 comes with 3 hardware configurations− quarter, “MPMx-Q, with a capacity of up to 7HD/14SD/25CIF− single, “MPMx-S”, with a capacity of up to 15HD/30SD/45CIF (VRMX1505HDR,
VRM1510HDR, VRM1515HDR) − double, “MPMx-D”, 30HD/60SD/90CIF (VRM1520HDR and VRM1530HDR)− Upgrades are limited to the maximum license capacity for the hardware at this time
• Take into consideration your customers future needs when selecting the right RMX product− Consider the RMX 2000 if the company is rapidly growing
© Polycom, Inc. All rights reserved. 25 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server 1500 Solution Scenarios• A resourceful means for large enterprises to extend their video conferencing capabilities to the edge.
• A cost-effective entry point for small and medium-sized organizations to experience the benefits of multi-party video conferencing
RMX 1500
Atlanta
Buffalo
RaleighOmaha
RMX 2000/4000, CMA
RMX 1500 RMX 1500
RMX 1500
London, Headquarters
Munich Dubai
Sao Paolo
© Polycom, Inc. All rights reserved. 26 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server 1500 Configurations
Product 1080p 720p SD CIF
RMX1500 - MPMx-D 15 30 60 90
RMX1500 - MPMx-S 7 15 30 45
RMX1500 - MPMx-S - 5 10 15
RMX1500 – MPMx-Q 3* 7* 14 25
RMX1500 – MPMx-Q 2* 5* 10 15
HD Upgrade License 2/3 5/7 - -
NOTE: Upgrades are limited to the maximum license capacity for the hardware
* Optional HD MCU License key required
© Polycom, Inc. All rights reserved. Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server Version 8.1 Overview
© Polycom, Inc. All rights reserved. 28 Polycom Confidential – Do Not Print or DistributeRev 1.0
Polycom® Collaboration Server Series v8.1 - Interoperability without Compromise
SOCIALVIDEO COLLABORATION
IM/PRESENCE MOBILITY
WEBCONFERENCING
CALL CONTROL
BUSINESS APPS
Core Networking & Security
RealPresence APIs
Polycom® RealPresence® Platform
Video Content Management
Firewall Traversal and Security
VirtualizationManagement
Video ResourceManagement
Universal Video Collaboration
On the Go Conference RoomHome Office Immersive Theater
Work Office
RealPresence® CloudAXIS™ Suite
New! Innovative features are delivered to customers faster through common software across Collaboration Server (RMX)1500, 2000, 4000 and 800s
New! Support for Mixed AVC / SVC calls on Collaboration Server (RMX) 1500, 2000 and 4000 (license required)
New! Collaboration Server 1500, 2000, 4000 experience enhancements
© Polycom, Inc. All rights reserved. 29 Polycom Confidential – Do Not Print or DistributeRev 1.0
Polycom RealPresence Collaboration Server v8.1 HighlightsCollaboration Server (RMX) 800s, 1500, 2000, 4000
• Mixed SVC/AVC call support eliminates video islands without expensive gateways and enables up to 3X HD resources through a simple software download
− VMRs will default to a mixed call template for ease of use (IT and end user)
− SVC only and AVC only conference templates will be available if IT admin wants to use them
− Allows for easy expansion of SVC based mobile and desktop clients that uses 1/3 of the resource previously enabled through AVC
• Selective Mixing audio technology radically improves collaboration experience by eliminating unwanted background noise
• Content Transcoding support improves content quality and prevents quality downgrade when participants with low resolution capabilities join
© Polycom, Inc. All rights reserved. 30 Polycom Confidential – Do Not Print or DistributeRev 1.0
RealPresence Collaboration Server Feature Differences
Features/Functions Collaboration Server 800s
Collaboration Server 1500, 2000 and 4000
Supports SVC (see capacity charts for more information) and AVC calls within the same server
Yes Yes
Supports AVC HD ports Yes Yes
Supports Mixed SVC/AVC within the same call Yes Yes
1080p/60 support No Yes
ISDN/PSTN No Yes
F/W Traversal No 2000 & 4000: Yes
Microsoft / RTV Support *Yes Yes
TIP Support No Yes
Selective Mixing No Yes
Content Transcoding No Yes
© Polycom, Inc. All rights reserved. Polycom Confidential – Do Not Print or DistributeRev 1.0
More Back-up
© Polycom, Inc. All rights reserved. 32 Polycom Confidential – Do Not Print or DistributeRev 1.0
Collaboration Server 1500, 2000 and 4000 Microsoft Wave 15 Support
• RMX Interoperability With MSFT New Lync 2013 (Wave 15 )
• All Of Wave 14 Features Support
− RTV
− FEC
− ICE (w/o Federation)
− Logo Certification Features
• Next Phase (2H 2013)
− SVC & Simulcast
• No Licensing Is Needed
© Polycom, Inc. All rights reserved. 33
Competitive Feature Analysis
Collaboration Server Codian MCU
4500, MSE8000LifeSize
Bridge 2200
Unified Bridge: IP (H.323, SIP), ISDN (H.320), PSTN Yes No, Yes No
H.264 High Profile Video Yes No No
Dynamic Resource Allocation - Port Rates / Resolution Yes No No
Audio conference bridge (IVR features and capacity) Yes Limited Limited
Conference Setting per meeting Yes No, Per Blade Yes
Loss Packet Recovery Yes No No
Open, modular, field upgradeable Yes (1500 s/w upgrades; hardware limited to highest capacity of h/w) No, Yes No
Outlook Integration Yes Yes** No
HD 720p 60fps support Yes No No
Native TelePresence Integration Yes No, W/Blade No
Presenter Switching Advanced Delayed Yes
Audio Conferencing Capacity A/V Industry Highest Limited Limited (IP Only)
HD audio VAD, audio PLC, audio clarity, G. 719, siren22 Yes No No
MS RTV Yes No (Requires GW) No
SVC Support Yes No No
© Polycom, Inc. All rights reserved. 34 Polycom Confidential – Do Not Print or DistributeRev 1.0
− Secure B2B calls in Microsoft environments—ICE/SRTP
− HD from the Microsoft Desktop - RTV− Simple Click-to Conference for MSFT Users− Consistent, personal conferencing experiences
for Microsoft users – VMR Presence
UC in Microsoft Everyday Workflow
© Polycom, Inc. All rights reserved. 35 Polycom Confidential – Do Not Print or DistributeRev 1.0
Simple Click to Conference for Microsoft Users
© Polycom, Inc. All rights reserved. 36 Polycom Confidential – Do Not Print or DistributeRev 1.0
Polycom RealPresence Collaboration Server (RMX) 7.7 Native Support for Cisco TIP and Mixed Vendor calls
DMA works with RMX native integration of Cisco UCM systems: Connect Cisco UCM endpoints to standards-based endpoints including Microsoft Lync without gateways – no extra boxes, license, or risks to manage.
RealPresence Resource Manager
© Polycom, Inc. All rights reserved. 37 Polycom Confidential – Do Not Print or DistributeRev 1.0
Polycom SVC Leadership• What is SVC?
‒ An extension (Annex G) to the H.264 video compression protocol
• What are the benefits?‒ Provides better latency, better quality over lower bandwidths, and improved TCO
• What makes Polycom’s Open Standard SVC implementation unique?
2M+
Interoperability DeploymentExpertise
PortfolioBetter UserExperience
SVC+ AVC=