+ All Categories
Home > Documents > 1 PIKA Technologies’ fully customizable PBX Platform.

1 PIKA Technologies’ fully customizable PBX Platform.

Date post: 25-Dec-2015
Category:
Upload: helen-holt
View: 218 times
Download: 2 times
Share this document with a friend
Popular Tags:
22
1 PIKA Technologies’ fully customizable PBX Platform
Transcript
Page 1: 1 PIKA Technologies’ fully customizable PBX Platform.

1

PIKA Technologies’ fully customizable PBX Platform

Page 2: 1 PIKA Technologies’ fully customizable PBX Platform.

2

Agenda

• PIKA Corporate Overview

• PIKA WARP Appliance - primer

• Introducing WARP Enterprise PBX Platform

• “PC + Boards” vs. Appliance

• Getting More Information and who to contact

Page 3: 1 PIKA Technologies’ fully customizable PBX Platform.

3

1. How many people here are familiar with PIKA Technologies?

2. How many people here are familiar with the Warp Appliance?

3. How many people have actually used the Warp?• Are any of you struggling with our PADS SDK?

4. How many of you are using FreePBX as your GUI?

5. Any Trixbox CE users?

First, some questions …..

Page 4: 1 PIKA Technologies’ fully customizable PBX Platform.

4

PIKA Overview

• 22+ years in telephony hardware• Primary business is CT Cards• Head Office: Ottawa, Canada• WARP product was designed with input from our Customers• 120+ developers worldwide working with WARP appliance today

including:• IP PBX developers• IVR developers• Gateway developers• Logging developers• Cable Companies• Service providers

• STRONG focus on quality and customer service

Page 5: 1 PIKA Technologies’ fully customizable PBX Platform.

5

• “Purpose-Built” Telephony Platform

• Flexible port options – SIP, FXO, ISDN-BRI, FXS

• Ideal for Asterisk®/FreePBX®; also for Linux Developers

• Small form factor, low power (1/18th), greener

• Targeted for SMB deployments

• Reliable with Solid State components

• True Alternative to PC + Voice Cards

Pika Technologies, Inc. - ConfidentialPika Technologies, Inc. - Confidential

PIKA WARP Appliance - Primer

Page 6: 1 PIKA Technologies’ fully customizable PBX Platform.

6

Analog stn

module4 port FXS + PFT

Analog trunk

4 port FX0 + PFT

2 x BRI (4 channels)

Connectors and Ports2 x GSM Port

(in development)

RS232/Serial

(programming)

Intelligent Fan

Power Cable

USB

Ethernet(10/100)

FXS Port

AudioOut In

SD Card

Page 7: 1 PIKA Technologies’ fully customizable PBX Platform.

7

What is WARP Enterprise & why did we introduce it?

or

= + Asterisk + FreePBX

+ Market Leading FAXFAX Support + VoIP LCM + other add-ons + ..

• Simply: A Higher Level of Enablement• Benefits new and existing WARP customers

• Eliminates routine development• Get to market quicker• Offers you a road-map of add-on functionality• Lets you focus on your differentiation

• Offers PC Developers a true alternative H/W Platform!

Page 8: 1 PIKA Technologies’ fully customizable PBX Platform.

8

Hardware Alternatives

Add Asterisk + GUI

BaseProduct

Market Ready

SolutionWarp for Warp for Asterisk / Asterisk /

Linux (SDK)Linux (SDK)

Start / Start / ProcureProcure

Develop Develop Base productBase product

ResultResult DevelopDevelopDifferentiationDifferentiation

ResultResult

Integrate, deal with churn*,

add Asterisk +

GUI

BaseProduct

Market Ready

Solution

PC + Voice PC + Voice CardCard

Market Ready

SolutionWARP WARP

ENTERPRISEENTERPRISEH/W + S/W (PBX + GUI) H/W + S/W (PBX + GUI) PADS (SDK)PADS (SDK)

Page 9: 1 PIKA Technologies’ fully customizable PBX Platform.

9

VAR/System-Integrator/Operators

• Integrate (H/W & S/W) systems for your customers

• Technical capability and knowledge of Asterisk but perhaps not C code

• Likey have capabilities in Web development and PHP coding

• Have a higher expectations of support • Technical capability at the configuration

and programming level

C Programmer

• Engineering focused - very technical

• Comfortable to write in C or other

• Comfortable with Linux environment

• Possible Embedded experience

• Comfortable with SDKs (eg. PADS)

• Contribute to open source s/w

• Comfortable with forum-type support

• Low Level Developer • High Level Developer

What type of Developer are you?

Page 10: 1 PIKA Technologies’ fully customizable PBX Platform.

10

• Reduces overall product cost• Minimized hardware/component lifecycle churn when compared

to PC + boards• Simplified procurement and minimized inventory• System integration done for you (PC + cards/drivers + software

pre-loaded)• Single H/W vendor eliminates finger pointing

• Increased reliability with solid state components (no hard drive)

Asterisk and FreePBX pre-loaded on the Asterisk and FreePBX pre-loaded on the PIKA WARP appliancePIKA WARP appliance

Page 11: 1 PIKA Technologies’ fully customizable PBX Platform.

11

• Customization to promote your company/ product name/image

• Unique programmable LCD user interface • facilitates quick installation (IP address)

• Purpose built telephony hardware• Power Fail Transfer ports • MOH/Paging ports• 1 standard FXS port

Page 12: 1 PIKA Technologies’ fully customizable PBX Platform.

12

Features and Applications• Standard Asterisk 1.4 features

• Optional VoIP Lifecycle Management (QOS) Broadsoft/Packet Island• Tested and integrated on WARP Enterprise (license required)

• Other add-on’s in development:• Microsoft Outlook Integration

• Presence client (Flash Operator Panel - FOP2)

• Phone auto provisioning (Aastra)

• ….Common Features

• Automated Attendant• Conference Bridging• Call Monitoring• Call Parking• Call Queuing• Call Waiting• Call Transfer• Database Integration• Dial by Name• Music on Hold• Time Conditions and Grouping• 911 Calling• Voice Mail to Email• Day/Night Control• CDR Reports

Common Features

• Automated Attendant• Conference Bridging• Call Monitoring• Call Parking• Call Queuing• Call Waiting• Call Transfer• Database Integration• Dial by Name• Music on Hold• Time Conditions and Grouping• 911 Calling• Voice Mail to Email• Day/Night Control• CDR Reports

Group Features

• Custom Inbound Routing• Call Groups• Call Queues• Announcements• System Recordings• Music on Hold Groups• Device Inventory• PIN Codes• Incoming Fax Detection• Conference Calling• Remote Office

Group Features

• Custom Inbound Routing• Call Groups• Call Queues• Announcements• System Recordings• Music on Hold Groups• Device Inventory• PIN Codes• Incoming Fax Detection• Conference Calling• Remote Office

User Features

• Call Fwd Busy, N/A, Always• Call Hold/Transfer• Call Join, Conference• Call Parking Control• Last Number Redial• Online Voice Mail Retrieval• Voice Mail to Email• Do Not Disturb• Speed Dial• Black List (Call Screening)• Call Recording• Call Waiting• Call Presence

User Features

• Call Fwd Busy, N/A, Always• Call Hold/Transfer• Call Join, Conference• Call Parking Control• Last Number Redial• Online Voice Mail Retrieval• Voice Mail to Email• Do Not Disturb• Speed Dial• Black List (Call Screening)• Call Recording• Call Waiting• Call Presence

Page 13: 1 PIKA Technologies’ fully customizable PBX Platform.

13

Software is LAMPA Based

• (L) WARP Linux Distro (based on std core kernel 2.6.26.5)• (A) Lighttpd (Apache light)• (M) Mysql• (P) Php, Perl• (A) Asterisk 1.4.25.1, FreePBX 2.5.1

Warp Enterprise Components

Page 14: 1 PIKA Technologies’ fully customizable PBX Platform.

14

• Get Up and running in < 30 minutes!

• Simply download the image, install & configure

• Download 6 files onto USB stick• Insert the USB into Warp• Power up the unit and wait ~20 minutes

• Warp is now running Asterisk + the FreePBX GUI

• Connect to local network • Tap once on screen button to get IP address (benefit of LCD)• Enter IP address in web browser to access FreePBX log-in

screen

Have a WARP already?

Page 15: 1 PIKA Technologies’ fully customizable PBX Platform.

15

Customization: Promote YOUR Brand

Chassis branding Chassis branding

Page 16: 1 PIKA Technologies’ fully customizable PBX Platform.

16

Customization: Promote YOUR Brand

Front panelFront panel- paper template- paper template- LCD - LCD

INSERT COMPANY NAME HEREINSERT COMPANY NAME HERE

INSERT COMPANY NAME HEREINSERT COMPANY NAME HERE

Page 17: 1 PIKA Technologies’ fully customizable PBX Platform.

17

Customization: Promote YOUR Brand

Configuration GUIConfiguration GUI• Customize your GUI using PHP and Stylesheets (CSS)Customize your GUI using PHP and Stylesheets (CSS)• Add your company/product name/images Add your company/product name/images • Modify the look and feelModify the look and feel• Add functionality (eg. “Live Person” Add functionality (eg. “Live Person”

Page 18: 1 PIKA Technologies’ fully customizable PBX Platform.

18

Recapping the benefits:

• Quick time to market with Asterisk and FreePBX pre-installed

• Software integration done for you• Benefit from the flexibility and customization of the traditional

Warp platform• For existing WARP users, less routine development required

• Eliminate PC churn costs when compared to PC + cards• Purpose-built, stable, solid state telephony appliance

• MOH / Paging (audio in/out ports)• Power Fail Transfer

Page 19: 1 PIKA Technologies’ fully customizable PBX Platform.

19

Recapping the benefits:

• Minimize hardware and driver integration costs when compared to PC + boards

• Increased Reliability – solid state memory, no hard drives

• Easily brandable – promote your business

• Flexibility: multiple connectivity options SIP/FXO/FXS/BRI and GSM (future)

Page 20: 1 PIKA Technologies’ fully customizable PBX Platform.

20

PIKA Corporate - Web SitePIKA Corporate - Web Site

PIKA Corporate - ForumPIKA Corporate - Forum

Warp Xtra – Community SiteWarp Xtra – Community Site

Warp Xtra - ForumWarp Xtra - Forum

TwitterTwitter

Need more information?

Page 21: 1 PIKA Technologies’ fully customizable PBX Platform.

21

• General Description, Technical Details and Getting Started Guide:

http://www.pikatechnologies.com/english/View.asp?x=1009

• Forum Discussion and support: http://forum.pikatechnologies.com/index.php

• If you wish to brand the GUI, follow the instructions at http://pikawarp.org/?p=269

• Training video “How to build FreePBX for the WARP” at http://pikawarp.org/?p=350

• There are also an ever growing source of how-to videos and blogs on compiling, flashing, using this image on WARP Xtra: www.pikawarp.org

• Dedicated thread on the forum where discussion topics are regularly addressed: http://forum.pikawarp.org

• If you need technical support, please email Shawn Karow at [email protected] .

• If you like to Twitter, you can follow Shawn on skar_pikawarp

Need more information? Some Examples.

Page 22: 1 PIKA Technologies’ fully customizable PBX Platform.

27

Green Friendly

• Uses 18 times less energy than a PC with boards• power supply – low power usage

• 20 w = 175 kwh per year versus 350 w / 3000 kwh per year for PC with boards

• 10 times less end-of-life disposal space• 100% lead free• enviro-safe paint • outer packaging is 100% recycled materials


Recommended