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2013 ODC Outcomes Management Report

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ODC’s mission is to empower people with disabilities to achieve their work and life goals.
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  • Special points of interest:

    ODC moves more people from agency programs to jobs in the community

    ODC Work Crews and Project Search introduce work to many with great success

    63% of new referrals to ODC went directly into Community Employment Programs

    ODC programs receive another THREE year CARF accreditation

    In this issue:

    Movement to Community 1

    Employment Up North 3

    2013 ANNUAL AWARDS 4-5

    ODC Special Events; CARF 6

    Project Search 7

    CommunityConnect Day Services

    8

    Demographics, Income Sources, Stats

    9

    #s Served 10

    Effectiveness & Efficiencies

    11-12

    Support Staff 1415

    Employers 13

    Take you Legislator to Work, Work Crews

    2

    ODCs vision is communities strengthened and enriched by the abilities and contributions of all members. Progress toward community inclusion and employment is part of each individuals work and life goals.

    In 2013, 594 program participants benefitted from a variety of services including employment training, job acquisition and retention and community connections.

    MOVEMENT toward community employment resulted in 217 work experiences, hires or supported job retentions.

    MOVEMENT to community was possible with the jobs provided by 149 community employers. Integrated supported employment ended the year with 119 individuals employed or in process.

    The majority, 64 of 101 new referrals to ODC went directly into community employment services.

    For 16 individuals in agency based training programs, the MOVEMENT to community included the addition of services geared toward assessing career interests and developing jobs in the community including referral to DVR.

    In 2013, 18 center based individuals obtained jobs in the community.

    Services income demonstrated MOVEMENT to community with a shift from 20% of ODC service income coming from community employment programs in 2009 to 30% in 2013.

    MOVEMENT to community for 41 individuals meant trying work out in a small community work crew. Employers including WOW, Manilla Gorilla, Mariani, the Rafters, and Express Recycling called upon ODC to meet their seasonal and peak work times with competent, willing and capable workers. As a result, two hires occurred at Manilla Gorilla.

    MOVEMENT to community for some means giving back, inclusion and contribution in the form of volunteering. Community life connections were made through volunteering for Home Delivered Meals, Adopt a Park, Rotary Winter Wonderland, Ronald McDonald House, Book Drive Delivery, McMillan marsh clean up, watering Main Street flowers, Bethel Flower Delivery, Salvation Army Bell Ringing, St. Vincent de Paul stocking, laundry for The Neighborhood Table, and the Humane Society.

    PEOPLE on the MOVE > > >> to community.

    MOVEMENT TO COMMUNITY EMPLOYMENT YEAR END COMPARISONS % people active # people active in supported in supported % service income % service income employment employment from center based from community

    year end * year end * (prevoc) programs employment programs

    2009 20% 58 77% 20% 2010 25% 70 70% 19% 2011 25% 80 64% 23%

    2012 33% 111 60% 25%

    2013 35% 119 55% 30% * represents % and # of people active in supported employment through long term support

    2013 ODC

    Outcomes Management Report Opportunity Development Centers, Inc.

  • Take Your Legislator to Work celebrated Octobers National Disability Employment Awareness Month to acknowledge and celebrate Wisconsin workers with disabilities. Its time to showcase the skills and talents of people with disabilities in Wisconsin. People with disabilities who love their jobs and want to show their legislator the importance of community employment.

    People who participated in the Take Your Legislator to Work Campaign had their legislator visit them briefly at work sometime during the month of October 2013.

    Wisconsin Senator Tom Tiffany visited with Tom Whitmans at Kwik Trip in Merrill. Wisconsin Representative Mary Czaja, 35th Assembly District, visited Daniel Garner at Drews Piggly Wiggly.

    Wisconsin State Senator Julie Lassa and Scott Krug, Representative 72nd Assembly District, visited with Jason Ward at WOW in Wisconsin Rapids.

    EXPOSING INDIVIDUALS TO OPPORTUNITIES FOR EMPLOYMENT IN THE COMMUNITY

    MOVEMENT to community for 41 individuals meant trying work out through a small work crew.

    Employers including WOW Logistics, Manilla Gorilla, Mariani Packing Company, the Rafters Baseball Team, and Express Recycling called upon ODC to meet their seasonal and peak work times with com-

    petent, willing and capable workers. As a result, two hires occurred at Manilla Gorilla, one hire at WOW, and one hire at Express Recycling.

    MOVEMENT toward community employment resulted in 217 work experiences, hires or supported job retentions.

    MOVEMENT to community was made possible with the jobs provided by 149 community employers. Integrated supported employment ended the year with 119 individuals employed or in process.

    The majority (63%) of new referrals to ODC went directly into community employment services.

    For 16 individuals in agency based training programs, the MOVEMENT to community expanded with the addition of community employment services to their programming.

    Eighteen center based individuals obtained jobs in the community.

    Services income demonstrated MOVEMENT to community with a shift from 20% of ODC service income coming from community employment programs in 2009 to 30% in 2013.

    George and Lucas HIRED by Manilla Gorilla. George with his new car made possible by his new job at Manilla Gorilla.

    JOB CLUBConnected people who are contemplating and participating in community employment. Opportunities to attend Job Fairs, tour businesses, meet with employers, and discover community resources available for people looking

    for jobs were provided throughout 2013

  • ODC Employment Resources up North -

    There are many consumers that are unique and who I am very proud of. To choose just one person to talk about was not easy, but I have chosen a man

    named Daryl.

    Daryl had never held a community based job. After setting up a meeting with Church Mutual Insurance Company in Merrill, Dick Huseby agreed to meet and discuss unmet needs within the company that Daryl could do.

    A short time later, Daryl began his job in the distribution department opening mail and putting together policies.

    Now youre thinking What is so special about this? - First off, this is the first person Church Mutual has hired through Supported Employment; but

    more than that, let me tell you about Daryl.

    Daryl was born with spina bifida. He has never walked a day in his life. He needs daily help from his group home staff to help him get out of bed, get dressed, get his braces on, and get strapped into his wheelchair just to begin his day. Each day, he takes the bus to work.

    On the job, adaptations were created for him to perform the clerical parts of his job.

    Daryl has been at his job now for 21/2 years and makes $10.30 per hour.

    Daryl never knew what it would be like to have a job in the community. He states that he enjoys each and every day that he works. He loves his job, is grateful for such a wonderful employer and

    continues to tell me how much he appreciates the help the supported employment program gave him to make a dream come true,

    Sandy Ewan, ODC Employment Resource Agent

    I think as we look at all employees, regardless of their situation, we see that work brings us dignity. We become a functioning part of society. It is important for us as employers to give people a place to begin, Dick Huseby, Human Resources, Church Mutual

    100%

    99%

    89% 97%

    100%

    98%

    2013EMPLOYERSATISFACTIONWasitagoodjobmatchwithyourbusiness?

    AreyousatisfiedwiththeworkingrelationshipwithODC?AreyousatisfiedwiththefollowupfromODCstaff?

    WouldyoubeareferenceforODC'sEmploymentProgram?Yes/NoAreyousatisfiedwithODC'ssupportservices?

    Areyousatisfiedwiththejobperformanceoftheemployees?

    ODC Employment Resources worked with 149 community employers in 2013

    to develop and support jobs for people in their communities.

  • ODCs 2013 PARTNERSHIP AWARD WINNER! CITY OF MARSHFIELD Without our partners, we would not be able to fulfill our mission. We are proud to say that our great relationship with the City of Marshfield has been established for many years and in a variety of ways. ODCs mission is to develop employment opportunities for individuals in the community. The City of Marshfield not only partnered with ODC to

    make this happen, they were creative, open to possibilities and to the skills and abilities of individuals.

    They discovered where the skills and abilities of individuals would work for the needs they had within their departments. The first hire was Eric. He

    paved the way and set the bar high, proving that ODC candidates are talented, capable, and versatile. He was hired in the Finance Department and has been working there for over a year. Second was Bretts hire in the IT Department. His attention to detail and focus impressed his co-workers

    immediately. The third hire was Josh for a parking monitor position.

    In addition to hiring people, the City of Marshfield employees have utilized ODCs Hidden Creek catering and lunch offerings. When ODCs fund raiser, Locals on Stage took place in Marshfield, Mayor Chris Meyer, Retired Fire

    Chief Jim Schmidt, and Police chief Gary Jepsen were part of the Mens Dance Troupe.

    2013 EMPLOYER OF THE YEAR AWARD Kwik Trip s Seven Locations : Wisconsin Rapids (West Grand Ave, 8th St S, Plover Rd); Marshfield; Wausau; Merrill; Plover

    ODCs Employer of the Year could not have been presented to a more deserving company. In just over one year, Kwik Trip has provided employment for TEN individuals in SEVEN different store locations in central Wisconsin.

    Kwik Trips mission is to service our customer and community more effectively than anyone else by treating our customers, co-workers and suppliers as we, personally, would like to be treated and to make a difference in someones life. Kwik Trips mission and ODCs mission blended perfectly to match individuals with a strong desire and ability to work with needs within the Kwik Trip stores.

    The retail helper program provides opportunities to empower and strengthen the independence of community members, fulfills a legitimate business need in the stores while meeting its mission to make a difference in someones life.

    April Hoesly, Store Leader at West Grand Avenue Kwik Trip Wisconsin Rapids states, While we know we have made a difference in someones life, we also recognize they are making a

    more substantial difference in ours. We have an appreciation for one another while helping our stores reach goals in cleanliness and guest services.

  • George Haskins was ODC Wisconsin Rapids Personal Achievement Winner. George had worked in the food service industry for many years and intermittently within ODC employment training programs. A year ago George found his niche at Manilla Gorilla and has since become a leader and key employee there. He was hired by them to unload trucks and price products, but his supervisor quickly recognized his skills. Soon he began picking and packing item for shipment as well as organizing the warehouse.

    Jeff Wichlacz was ODC Marshfields Personal Achievement Award Winner for 2013. When Jeff started at ODC, he struggled with anxiety and depression, and had been unable to work for nine years. Slowly he built up his confidence and in July 2010, Jeff started at Security Health in Marshfield. Jeff excelled and was offered a position in January of 2011.

    2013 ANNUAL AWARD WINNERS

    Jere Johnson, 2013 John P Melsen Volunteer Service Award Recipient. The definition of a volunteer is someone who gives of their time and talents without expectation of monetary payment or compensation. Jeres time spent in ODCs Day Service Program demonstrates that he is genuinely interested in providing joy, attention, and value to the people in day services. He gave of his time over the years in other capacities as well, participating and helping with fund raising events such as Locals on Stage and the Packer Tailgate Tour.

    Louie - ODCs Pet Therapy Volunteer of the Year

    Some might think, hes only a guinea pig or worse a rat. but to many individuals in ODCs Day

    Service Program, Louie is unconditional affection, acceptance, and friendship. People who cant or are reluctant to connect with others, found an easy, unthreatening bond with a living creature.

    ODC annually recognizes and celebrates the achievements of individuals, the employers who make our mission possible, the partners that collaborate with ODC, and the volunteers who share their talents and time with ODC.

    The event has grown over the years primarily because the stories, the relationships, and successes

    are so inspirational.

    Personal Achievement Award winners and nominees, along with their guests who are often their community employer, are recognized and celebrated for their achievements at their job and in the community. Employers are able to see what an impact the opportunity to work has provided for people and others are able hear how much employers appreciate the individuals they are privileged to work with.

    2013 NOMINEESCongratulations!

  • An Evening to Inspire

    Raised awareness and made new friends for ODC in the Marshfield Community.

    Thanks to Lyle and Julie Lang for believing in ODCs mission and working so hard to make this event a success.

    This event raised friends and $8,560 in donations and sponsorships.

    ODC hosts special events, trainings and advocacy/educational events during 2013

    Job Coaching 101Presented by Nancy Molfenter and Sponsored by APSE. This one day event at ODC hosted job placement staff from

    agencies across the state. The entire day focused on creating and supporting employment for individuals with disabilities at community jobs.

    It is my pleasure to inform Opportunity Development Centers, Inc., that you have been accredited by CARF International for a period of three

    years for the following services:

    Community Employment ServicesEmployment Supports Community Employment Services Job Development Employment Planning Services Organizational Employment Services Governance Standards Applied

    The accreditation will extend through March 2016. This achievement is an indication of your organizations dedication and commitment to improving the quality of the lives of the persons served. Services, personnel, and documentation clearly indicate an established pattern of practice excellence , Brian J Boon, President/CEO, CARF International.

    CARF accreditation a commitment to EXCELLENCE

    Packer Tailgate Tour Raised $86,027 in net proceeds

    Locals on Stage

    Raised $16,808 in net proceeds

    Howsatisfiedareyouwith the

    SupportedEmploymentProgram?100%

    Areyou listened to&isyour input

    respected? 95%

    Areyouhappywithyourrate ofpay?

    93%

    Doyouhelpdevelopyourgoals?90%

    Isyour jobasafeplace towork? 90%

    Doyoufeel theODCstafftreat youfairly?

    96%

    Supported Employment Satisfaction - 82 SURVEYS

  • Project SEARCH 2013-2014

    The 2014 intern graduates completed their first rotations and gained invaluable work experience. Rotations were

    made in the Birth Center and Pediatrics, Laundry, Four Seasons dining, NICU, Environmental Services, Central Sterilization Services, Progenitor Cell Transplant, Patient Access, Subway and Supply Chain Procurement.

    For this years students, the path to finding employment after high school is much more promising with the exposure and training they have received during this last

    school year.

    The 2013 Project Search graduates completed their rotations in the departments at Ministry St. Josephs Hospital, well-prepared to begin adult life and the world of work. As in the previous year, the students amazed themselves and others with the individual growth, maturity and preparedness to pursue careers in their communities.

    SeanWorking 20 hours a week as a PHARMACY TECH at WALGREENS.

    AlyssaWorking 20 hours a week in HOUSEKEEPING AND KITCHEN at the new HOTEL MARSHFIELD.

    KatieWorking 16 hours per week in HOUSEKEEPING AT MINISTRY ST. JOSEPHS HOSPITAL.

    AndrewLooking for a permanent p/t office/clerical position.

    CirstinHired 16 hours a week in HOUSEKEEPING at MINISTRY ST. JOSEPHS HOSPITAL.

    LoganLooking for a permanent p/t office/clerical position.

    The 1st Project SEARCH - Project SEARCH was developed in 1996 by Nurse J. Erin Riehle, then the Director of the Emergency Department at Cincinnati Children's Hospital Medical Center.

    As the flagship program, Cincinnati Children's Hospital provides technical assistance for replication and overall leadership to Project SEARCH world-wide. Project SEARCH has grown from one original program to 150 programs across 42 states and 4 other countries. www.projectsearch.us

    2013 Graduates

    Where are they now?

    Focusing on Ability meant being a partner in changing young peoples lives through a program called Project Search. Marshfield Public Schools, Ministry St. Josephs Hospital, DVR, CCCW and ODC collaborated again this year to provide and support internship opportunities for students during their last year of school. As interns the students spend part of their day receiving classroom instruction and the other

    part as interns in different departments of the hospital.

  • ODC CommunityConnects Day Services Movement to Community meant the completion of the CommunityLink Grant through CCCW(& hopefully the start of those opportunities in the future). The philosophy of the Grant was to facilitate normal and natural individualized involvement in clubs, groups and things to do in the community.

    Six Participants were linked to clubs or activities of interest in the community. Intake and Referral processes were modified to include questions regarding

    community connections, interests, preferences.

    An Assessment Tool was developed to help gather more information about the individual and how their lives could be enhanced through natural participation and activity in their community.

    Sensitivity training was provided to area businesses & individuals interacting with grant participants. Individuals received social coaching regarding expected behavior and interactions at the clubs and organizations they chose.

    ODC CommunityConnects Day Services

    Community life connections were made through volunteering for Home Delivered Meals, Adopt A Park, Rotary Winter Wonderland, Ronald McDonald House, Book Drive Delivery, McMillan Marsh clean up, watering Main Street flowers, Bethel

    Flower Delivery, Salvation Army Bell Ring, St. Vincent de Paul stocking, laundry for the Neighborhood Table, and the Southwood County Humane Society.

    ODC CommunityConnects Day Services Community life connections meant inclusion and participation in community activities, clubs, and opportunities.

    107 people participated in ODCs CommunityConnects Day Services during 2013.

    Most individuals are also involved in center based employment training programs and / or are supported at their jobs in the community.

  • Referral Sources for ODC Programs

    The major agencies contracting with ODC to provide services for people with disabilities include: CCCW, DVR, Wood County Human Services, and additional family care units outside of our surrounding communities including individuals from WWC (Clark County). Additional funding for services is derived from area schools, individuals funded through IRIS, and private pay individuals.

    The demographics of ODC for 2013 indicate that 54% of individuals are served in the Wisconsin Rapids area and 46% in Marshfield & North.

    The percentage of people with a primary diagnosis of developmental disability at 69% represents the largest disability group that ODC serves. This is a 3% increase from 2012.

    The percentage of people with multiple disabilities was 56%.

    22.5% between 16-25 The largest percentage of people served were in the age groups 26 - 35 and 4655. This is a shift from previous years when the largest percentage was 19 to 25.

    22.9% between 26-35 Male clients account for 60% of people served. 17.2% between 36-45 The largest percentage (95%) of people served were Caucasian. 22.9% between 46-55 12.3% between 56-65

    PROGRAM STATISTICS AND COMPARISONS

    DVR 2013 2012 2011 2010 Family Care/County 2013 2012 2011 2010

    # served 137 122 116 127 # served 429 409 377 359 # of new served 78 62 64 59 # of new served 56 64 49 55

    # closed 64 63 56 75 # closed 52 36 32 31

    #Job Placements 12 10 10 21 # work crew/enclave 42 39 37

    # Supported 18 21 11 6 # in supported year end 119 110 80 69 # retaining jobs year end 117 107 79 66 % supported job retention 98% 97% 98% 95%

    Other Funding IRIS, Schools, Private Pay # served 28 38 32 102 # of new served 14 22 17 70 # closed 13 24 87 87

    2013 Demographics of People Served

    ProductionSales69%

    FamilyCareCCCW,WWC,CareWisconsin

    25%

    WoodCountyHumanServices

    1%

    OtherFunding

    2%

    DVR3%

    IncomeSources

  • 2013 2012 2011 2010 2009 2008 2007

    WORK SERVICES 152 142 156 154 155 159 156WORKSKILLS 122 135 118 120 105 100 99

    7 5 5 5 7 5 319 14 14 9129 113 85 74 64 63 62

    TOTALS 429 409 378 362 331 328M IN U S D U A L 0 0 1 3 1 3

    429 409 377 359 330 325 320

    11 4 14 15 0 0 0

    0 14 10 8 16 21 330 3 11 3 3 7 11

    35 31 30 51 46 36 48

    0 0 0 1 0 0 0

    0 0 0 0 1 1 1

    0 0 0 0 1 1 2

    0 0 0 0 0 0 0

    0 0 0 0 2 1 0

    0 0 0 0 0 0 0

    48 34 24 60 79 96 10649 49 53 17 11 17 6

    TOTALS 143 135 143 145 159 180 207M IN U S D U A L 6 13 27 18 29 21 35

    Total DVR 137 122 116 127 130 159 172

    OTHERW2 0 1 2 67 76 104 120

    1 2 2 3 5 3 314 17 13 6 6 0 013 18 15 26 32 30 24

    Total Other 28 38 32 102 119 137 147School Work Program

    SUPPORTED FUNCTIONAL ASSESSMENTS

    DM INTERVIEW/SKILL DETERMINATION DM WORK EVALUATION

    DM CREDENTIAL PROGRAM or WORK EXPERIENCE

    MATERIAL HANDLING ASSESSMENT MATERIAL HANDLING CERTIFICATION MATERIAL HANDLING WORK EXPERIENCE JOB DEVELOPMENT

    DVR SUPPORTED EMPLOYMENT

    Private Pay

    IRIS

    Total Family Care & County

    DVR PROGRAMS

    EMPLOYMENT READINESS

    ASSESSMENT

    WORK ADJUSTMENT

    BEGINNINGS

    BLENDEDVOC DAY SERVICE (ONLY)

    SUPPORTED EMPLOYMENT

    2013 #s Served Report FAMILY CARE/COUNTY

  • COMMUNITY EMPLOYMENT EFFECTIVENESS MEASURES

    Long Term SupportSupported Employment 2012 2013 GOAL (MinOpt) 2013 Actual Maximize # of hours worked per week 9.8 12-18 11.2

    Maximize % working at Goal # of hours per week 96% 90-100% 93%

    Maximize earnings $7.44 >=$7.25 $7.80

    Maximize % of employees receiving benefits 18% 25-40% 17%

    Maximize % of employees receiving wage increase 9% 45-65% 9%

    Maximize % of employees receiving a promotion 1% 5-15% 6%

    Maximize % of employees receiving more hours 7% 5-15% 6%

    Maximize # of successful closures 0 2-6 2

    Maximize % on the job end of year 96% 75%-98% 98%

    DVR Supported Employment

    Maximize % of DVR Supported hires 95% 80-100% 24 or 100%

    Maximize % of DVR Supported maintaining jobs 72% 65-85% 100%

    Community Based Employment

    Maximize the % of DVR Placements 64% 50%/55%/60% 9 of 29 or 31%

    Maximize the # of hours worked per week 26 20-40 19

    Maximize earnings $8.18 >=$7.50 $8.57

    Maximize % receiving benefits 33% 35-55% 22%

    Maximize % of employees receiving a wage increase 33% 65-85% 11%

    Maximize % placements retaining jobs at 6 month review 100% 50% 91%

    CENTER BASED EFFECTIVENESS MEASURES 2012 2013 GOAL (MinOpt) 2013 Actual

    Maximize the % of personal goals achieved Work Services 62% 80% - 100% 62% Workskills 62% 80% - 90% 62% BlendedVoc Day Services 74% 80% - 90% 86%

    Maximize productivity (% who maintained or increased individual productivity) Work Services 54% 45% - 65% 54% Workskills 62% 45% - 65% 62%

    Maximize # integrating into community through volunteering 55 20-40-50 58

    Maximize # in work crew or enclave 39 5-8-10 42

    30 DAY Follow-Up Results - # of Surveys51 Contact is made with individuals 30 days following discharge from programming to track the outcomes of services. Did ODC assist you in achieving personal goals? 97% of those responding said Yes

    Were you satisfied with the help that ODC gave you? 97% of those responding said Yes Status 30 Days Post Discharge Program at Discharge 25 Employed 14 Community Based Employment 6 Further services not needed 17 DVR Supported Employment 4 Receiving Recommended Services 13 Prevocational Training Program 6 No Response 1 Long Term Supported Employment 8 Other 2 Assessment 1 Refused Recommended Services 5 Other

  • 2013 EFF ICIENCY MEASURES 2012 2013 Goal 2013 Actual

    DVR Job Development MinOpt

    To minimize the # of days from entering 68 80/70/60 77 Ave. Job Development to job experience or hire

    Minimize # of days from referral to intake 24.6 90/60/30 10.5 Ave.

    DVR Supported Employment Program

    To minimize the number of days from 170 100/90/80 199 Ave. entering SEP to hire

    Minimize the # of days from referral to entrance 4 90/60/30 1.6 Ave.

    Long Term Supported Employment Program

    To minimize the # of days between 0 90/80/70 119 Ave. losing a job & acquiring a new job

    To maximize the # of Supported Employment to 0 2/4/6 0 independently maintain employment (Closures)

    Minimize # of days from referral to intake 1 90/60/30 1 Ave.

    Long Term Prevocational Services

    Minimize # of days from referral to intake 8 90/60/30 9.5 Ave.

    Long Term Funded Workskills/BlendedVoc Day Services

    Minimize # of days from referral to intake 16 90/60/30 13 Ave.

    REBALANCING GOALS FOR 2013

    Maximize # adding or transferring to community employment services 20 10/15/20 16

    Maximize # of new referrals who go directly into community employment services or a combination of community and prevocational services 53/90 or 58% 50% 64/101 or 63%

    Maximize # of agency based individuals who obtain at least p/t integrated employment 19 10/15/20 14

    63% or 64 out of 101 new

    referrals went directly into community

    AGENCY BASED EMPLOYMENT TRAINING PROGRAM PARTICIPANT SURVEY

    194 Surveys

    Percentage indicates an approval range of

    satisfied to exceeds

    expectations.

    98% How happy are you with your goals & results?

    93%

    97%

    91%

    93%

    Is your work place safe?

    How satisfied are you with services you receive from ODC?

    How happy are you with your rate of pay?

    Did you help develop your goals?

  • Marshfield A & B Process Systems AmericInn Arbys Roast Beef Restaurant Associated Sales & Leasing Baltus Oil Company Bears Taxidermy Berryland Farms Blue Heron Brew Pub Brittens Greenhouse Burger King of Marshfield Cabinet Shop Central Wis Fair Association Chestnut Center for the Arts Child Care Centers of Mfld Chips Restaurant Church Mutual City of MarshfieldFinance Dept City of MarshfieldIT Dept City of MarshfieldPolice Dept Courtside Furniture Dragt Chiropractic FigisData Services FigisGrounds & Maintenance Golden Dawn Dairy Gondolier Restaurant Good Shepherd Lutheran Church Goodwill Industries of NC Wis Hancock Fabrics Hardees of Colby Hardees of Merrill Hillers True Value Hardware Hotel Marshfield Janets Yarn and Crafts Kwik TripMarshfield Kwik TripMerrill Kwik TripWausau Kuyoth Custom Auto Lang Furniture Laundry Room Marshfield Area Chamber of Commerce Marshfield Area United Way Marshfield Public Library Marshfield Scrap Marshfield Senior Community Center McDonalds of Marathon City McDonalds of Marshfield McMillan Electric Melody Garden Ice Cream Parlor Menzner Lumber Ministry St. Josephs HospitalEnvironmental Services Ministry St. Josephs HospitalFood and Nutrition

    Ministry St. Josephs HospitalPACU Mueller Publishing Nasonville Dairy Northside Elder Estates Northwoods Evergreen Pickn Save Piggly Wiggly Pinecrest Nursing Home Pizza Hut Pomps Tire Quality Roofing Riverside Athletic Club Rose Bowl Lanes Scottys Pizza Security Health Plan of Wisconsin Inc. Staab Construction Stoney River Assisted Living Stratford Sport and Spine Taco Bell Target Threes Company WalgreensMarshfield WalgreensMerrill Walmart Webers Farm Wendorf Bus Wood County Transportation Wooden Creations Woodfield Inn and Suites Younkers

    Wisconsin Rapids Accurate Auto Advanced Disposal Air Communications Anytime Fitness Anointing Oil Faith Church Arborview Court Arborwood Lodge Atomic Joes Coffee Co. Bank A Count. Bevs Floral Bob Gleason Insurance Services Bowlmor Boys and Girls Club Bulls Eye Country Club Bulls Eye Credit Union Burger King C & S Sales Central Wis Counseling Central Wis Home Builders Assoc. Chips of Wisconsin Rapids Community Care of Central Wisconsin Country Tots Child Dev Ctr.

    Culvers Department of Transportation Express Recycling Solutions Inc Farmers Insurance Fey Printing FRP Composites Goodwill Industries of NCW HJ Aviation Incourage Community Foundation Jennings & Co. Jeremiahs Crossing Kwik Trip8th St S Kwik TripHwy 54 Kwik TripPlover Kwik Trip West Grand Lauras Caf Literacy Council Marathon/Wood Manilla Gorilla Mariani Packing Company Nekoosa Floral and Gifts Paper City Savings Pomps Tire Service Quality Feed and Seed Quality Foods IGA Baker Dr Quality Foods IGA West Grand Quality Plus Printing Rapids Sign Renaissance Distribution Center Renaissance Learning River City Cab SKS Machine Sleep Inn South Wood County Humane Society Taco Johns The UPS Store Tractor Supply Company Unifirst Corporation V.I.P Kennels Walgreens Walmart Wisconsin Rapids Housing Authority Wisconsin Rapids Rafters WoodTrust Bank WOW Logistics YMCA Adventure Center YMCA Wellness Center

    149 BUSINESSES EMPLOYED INDIVIDUALS THROUGH ODC EMPLOYMENT RESOURCES (NEW Employers in BOLD)

    THANK YOU to the employers who hired capable, motivated employees through ODCs

    Employment Resources! We couldnt fulfill our mission

    without you!

  • ODC Exceptional Needs Specialists, Job Coaches, Job/Employment/Kitchen Facilitators = Support, Assistance, Encouragement, Learning, Participation, Success

    EXCEPTIONAL NEEDS SPECIALISTS What if you couldnt use the bathroom without help; couldnt eat without someone feeding you; couldnt get around without someone assisting you; had diabetes but you were unable to monitor your blood sugars; had epilepsy that caused seizures that threatened your life; had limited or no control of your hands, your legs. How vulnerable would you feel? How important would it be to have someone who is compassionate, respectful, and concerned about your feelings helping you?

    All employees in services at ODC must demonstrate that they have all of these characteristics, especially our Exceptional Needs Specialists. No one should ever feel

    embarrassed, ashamed or self-conscious if there is a need that has to be addressed for them to participate in any of ODCs programs. No one should ever feel they cant participate because of these needs. ODCs ENS staff demonstrate every day that each person is valued and deserves to be treated with the utmost of concern for their human dignity.

    JOB TRAINERS We believe that work is an integral part of adult life, whether you have a disability or not. For individuals whose disabilities impact the ability to work independently, ODCs employment support staff are there when and where they are needed.

    Whether its trying out a job, learning a job, figuring out a problem on the job or making the improvements and growth necessary to keep a job, the support team is there to seamlessly address any concerns that could affect the persons ability to keep their job.

    Our goal is to be as invisible as possible, not only for the pride of the person but for the benefit of the employer who needs to run their business without interruptions or disruptions. LONG after the tasks of the jobs are learned, employment resources provide those supports necessary to address concerns and needs of the individual and the employer.

    Job Trainers are a critical connection between the employee and employer to ensure continued success on the job for the individual and the employer.

  • FACILITATORSJob, Employment, Kitchen ODCs job facilitators make it possible for people to learn, to achieve, to challenge themselves to try. Working individually with people,

    devoting all of their attention to the person and the task provides the means to make goals become outcomes.

    The facilitators provide the training, tools and experiences that promote and advance the community employment skills and interests of individuals.

    These positions are not funded through funding agencies. ODC contributors including WoodTrust Bell Foundation, distributions from endowed funds from Incourage Community Foundation, and the ODC Endowment fund generously provide funding used to support the

    wages for these valuable positions that benefit people, one person at a time.

    ODC is committed to providing the BEST employment and life enhancing services possible.

    Our long history, progressive programming and ability to change and adapt to the needs of the people we serve is evident in

    the outcomes achieved in employment for individuals.

    Hopefully people, no matter what their disability, will continue to benefit from quality, person-centered and self-determined goal achievement and daily life.

    Our society has come a long way from institutions. We strongly envision a community that recognizes the talents, skills,

    abilities and dreams of individuals with disabilities.

    It is our sincere hope that those dreams will be achievable for people and that we can contribute in whatever way possible to make them become reality. Lets keep thinking forward. Lets keep thinking community. Lets keep thinking quality of life.

  • 1191 Huntington Ave

    Wisconsin Rapids WI 54494 or

    2406 E 21st St

    Marshfield WI 54449

    PH: 715-424-2712

    FAX: 715-421-1885

    WEB: www. odcinc.com

    Opportunity Development Centers,Inc.

    FOCUS ON ABILITY

    Become a friend of ODC on Facebook

    Special points of interest:In this issue:PEOPLE on the MOVE > > >> to community.MOVEMENT TO COMMUNITY EMPLOYMENT YEAR END COMPARISONS % people active # people active in supportedin supported % service income % service income employmentemployment from center based from communityyear end * year end * (prevoc) programs employment programs2009 20% 5877%20%2010 25% 70 70%19%2011 25% 80 64%23%2012 33% 111 60%25%2013 35% 119 55%30%* represents % and # of people active in supported employment through long term support2013 EFFICIENCY MEASURES20122013 Goal 2013 ActualOpportunity Development Centers,Inc.

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Special points of interest: ODC moves more people from agency programs to jobs in the community ODC Work Crews and Project Search introduce work to many with great success 63% of new referrals to ODC went directly into Community Employment Programs ODC programs receive another THREE year CARF accreditation In this issue: Movement to Community 1 Employment “Up North” 3 2013 ANNUAL AWARDS 4-5 ODC Special Events; CARF 6 Project Search 7 CommunityConnect Day Services 8 Demographics, Income Sources, Stats 9 #’s Served 10 Effectiveness & Efficiencies 11-12 Support Staff 14— 15 Employers 13 Take you Legislator to Work, Work Crews 2 ODC’s vision is “communities strengthened and enriched by the abilities and contributions of all members.” Progress toward community inclusion and employment is part of each individual’s work and life goals. In 2013, 594 program participants benefitted from a variety of services including employment training, job acquisition and retention and community connections. MOVEMENT toward community employment resulted in 217 work experiences, hires or supported job retentions. MOVEMENT to community was possible with the jobs provided by 149 community employers. Integrated supported employment ended the year with 119 individuals employed or in process. The majority, 64 of 101 new referrals to ODC went directly into community employment services. For 16 individuals in agency based training programs, the MOVEMENT to community included the addition of services geared toward assessing career interests and developing jobs in the community including referral to DVR. In 2013, 18 center based individuals obtained jobs in the community. Services income demonstrated MOVEMENT to community with a shift from 20% of ODC service income coming from community employment programs in 2009 to 30% in 2013. MOVEMENT to community for 41 individuals meant “trying work out” in a small community work crew. Employers including WOW, Manilla Gorilla, Mariani, the Rafters, and Express Recycling called upon ODC to meet their seasonal and peak work times with competent, willing and capable workers. As a result, two hires occurred at Manilla Gorilla. MOVEMENT to community for some means “giving back, inclusion and contribution” in the form of volunteering. Community life connections were made through volunteering for Home Delivered Meals, Adopt a Park, Rotary Winter Wonderland, Ronald McDonald House, Book Drive Delivery, McMillan marsh clean up, watering Main Street flowers, Bethel Flower Delivery, Salvation Army Bell Ringing, St. Vincent de Paul stocking, laundry for The Neighborhood Table, and the Humane Society. PEOPLE on the MOVE > > >> to community. MOVEMENT TO COMMUNITY EMPLOYMENT YEAR END COMPARISONS % people active # people active in supported in supported % service income % service income employment employment from center based from community year end * year end * (prevoc) programs employment programs 2009 20% 58 77% 20% 2010 25% 70 70% 19% 2011 25% 80 64% 23% 2012 33% 111 60% 25% 2013 35% 119 55% 30% * represents % and # of people active in supported employment through long term support 2013 ODC Outcomes Management Report Opportunity Development Centers, Inc.
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