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2016 April Novex Application Package

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23
The Advantage
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Page 1: 2016  April Novex Application Package

The

Advantage

Page 2: 2016  April Novex Application Package

About Us

• One of the largest full service courier and freight

companies in the Lower Mainland.

Over 35 years experience.

100 vehicles making over 1700 deliveries per day.

• Serving over 3,700 customers in Metro Vancouver:

HSBC, Vancity, KPMG

YVR, UBC, AON Reed

UCL, Acklands, Purity Life, Lush

Page 3: 2016  April Novex Application Package

About Us

• 17 staff members based in Richmond BC.

Open Monday to Friday 7.30 – 5.30

After hours and weekend service available.

• Most emission reducing vehicles:

Green Team: Hybrids, BluTec diesel vans

Page 4: 2016  April Novex Application Package

About Us

• Our large fleet allows us to cover an area from Lion’s Bay to Chilliwack.

Page 5: 2016  April Novex Application Package

Reliability

97%+ on time

performance

record

Electronic Proof

of Delivery

Page 6: 2016  April Novex Application Package

Services

COURIER FREIGHT

Bicycle Vehicle

Econo – overnight by 3pm (3pm cutoff)

Econo – overnight by 3pm (3pm cutoff)

Regular – 2 hours

(3pm cutoff)

Regular – 5 hours

(12pm cutoff)

Same Day – delivered by 5pm

(11am cutoff)

Rush – 1 hour

(4pm cutoff)

Rush – 3 hours

(2pm cutoff)

4 hour service

(1pm cutoff)

Hot – 35 minutes

(4:30pm cutoff)

Hot – 2 hours

(3pm cutoff)

2 hour service

(3pm cutoff)

Superhot – 20 minutes Superhot – 60-90 minutes ASAP – as soon as possible

Ultra – Direct Service Ultra – Direct Service

National Service available with FedEx

Page 7: 2016  April Novex Application Package

Novex Freight

• We have a fleet of 1 to 5

ton trucks that service the

Lower Mainland

• Local Pick-up and delivery

service

• 5 Same day service levels

• National and international

delivery

• Less than truckload (LTL)

• Warehousing & Distribution

Page 8: 2016  April Novex Application Package

100% ULEV or better Fleet by 2016

• We are committed to a

100% Ultra Low Emission

Vehicle (ULEV) fleet or

better

• More hybrids than any

other same day courier

• By reaching 100%, we will

reduce our GHG footprint

by almost 40%

Page 9: 2016  April Novex Application Package

Novex Clean Fleet

Our fleet of hybrid vehicles

Page 10: 2016  April Novex Application Package

Online Advantage

• Online ordering is fast, easy, and convenient allowing users to:

Place orders

Track orders

Search their delivery history

Create an address book

View invoices

Add and edit users (only

with Admin privileges)

Page 11: 2016  April Novex Application Package

Online Advantage

Receive a complementary

Novex experience when you

place your first order online!

Step 1: Open an Account

Step 2: Place order online

Step 3: Enjoy the experience - FREE!

Page 12: 2016  April Novex Application Package

Office Reduction

• Dramatic reductions in

our paper and energy

usage since 2005.

Paper 75%

Electricity 23%

Natural Gas 67%

0

50,000

100,000

150,000

200,000

She

ets

of

Pa

per

Page 13: 2016  April Novex Application Package

B Corp Certified

• Q: Why We Became a B Corp?

• B Corp is a standard that mirrors our values and beliefs in

how organizations should operate and be responsible for

their impact on the community. We became a B Corp to

reinforce our social and environmental commitment to our

stakeholders. By becoming B Corp Certified, we can

proudly stand head and shoulders above our competition in

social and environmental performance, transparency and

accountability. Learn more

Page 14: 2016  April Novex Application Package

Customer Advantage

• Reduce your carbon footprint Significantly reduce your emissions by using our Guaranteed Green

Service.

• Strengthen your brand Certified “Green” designation

Quarterly emission reduction report and certificate

Add your name/logo to our annual newspaper announcement

Be associated with other green leaders in the business community

• Increase awareness among stakeholders Staff, suppliers, customers – “Delivered Green”

Page 15: 2016  April Novex Application Package

Carbon Report

• Shows C02 savings

by using Novex

• Receive carbon

reports for any

requested interval

*Sample report only*

Page 16: 2016  April Novex Application Package

Awards

• 2014 Environment and

Business Award • Surrey Board of Trade

• 2013 SCL Green

Supply Chain Award

• National award that salutes

Supply Chain Management

who have set and exceeded

high standards for

environmental friendliness.

Page 17: 2016  April Novex Application Package

Awards

• 2010 Business Excellence

Award – Richmond Chamber of

Commerce

• 2009 Caring of the

Ecosystem – Fraser Basin Council

• 2008 ecoFreight

Transportation – GLOBE

Foundation and Transport Canada

Page 18: 2016  April Novex Application Package

Testimonials

• The best thing about Novex:

“Dispatch is always friendly and know a lot about Novex, if they can't answer a question they find someone who can”

“Always there when I need them”

“Love auto billing, I get an email once a month”

“On line ordering and tracking”

“Staff. Helpful, reliable, keep me informed.”

“Just to let you know we have just had another fast and efficient delivery from Novex. Your guys rock!! We know we can always depend on them.”

Page 19: 2016  April Novex Application Package

To get started

Please contact:

Andrew Kronquist [email protected] 604-232-5723

Ken Johnston [email protected] 604-232-7293

John Coupar [email protected] 604-818-2756

Page 20: 2016  April Novex Application Package

604.278.1935 www.novex.ca

Customer Service is available from7:30 am - 5:30 pm Monday to Friday

For more information, call us at 604-278-1935 or visit www.novex.ca

Local Delivery Services to/from the Lower Mainland

Vehicle Delivery Services - Monday to Friday

*Deadlines may vary to/from the Fraser Valley (Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford, and regions east of Abbotsford)

*Bicycle delivery services apply only to envelopes under 5 lbs

Downtown Services by Bicycle

SHT SUPERHOT

HOT HOT

RSH RUSH

REG REGULAR

ECO ECONO

20 Minutes

35 Minutes

1 Hour Service

2 Hour Service

Next Day by 3:00 pm

ULT ULTRA Direct Service

Order by 4:30 pm

Order by 3:00 pm

Order by 4:00 pm

Order by 3:00 pm

SHT SUPERHOT 60 - 90 minutes

HOT HOT 2 Hour Service

RSH RUSH 3 Hour Service

REG REGULAR 5 Hour Service

ECO ECONO Next Business Day by 3:00 pm

ULT ULTRA Direct Service

Order by 3:00 pm

Order by 12:00 pm

Order by 2:00 pm

Order by 3:00 pm

*Delivery times based on o�ce hours of 8am – 5pm.

Specialty Services

XTS SUPERHOTEvening/Weekends Direct Service

Weekdays: 5:30-10:00pm Weekends/Holidays: 8:00am-10:00pm

FedEx National Delivery

FedEx

Small Envelope 2-3 Bus. Days

National Delivery Large Envelope/Package 2-3 Bus. Days

Cut o� times vary

Cut o� times vary

Page 21: 2016  April Novex Application Package

HORSESHOE BAY

UPPER LEVELS

CYPRESS CR

BRAEMAR

26 S

T

181

183

180

179

178

165 166

154152

153

150

132-134

101-131

144

143

145

146149

156157

160 161

163

164

162

158 159

151

155

184

177 176

175 174

173

172

171

170

196

197

198

187

188

186

189191 190

192 193 194

235

237

238

233

236

234

185

199 201

207

200

202

209 208

214 215

223

221

222

213

212

210

211

203

204

205

206

204

195

169168

167

182

15 S

T

BLA

NCA

BLEN

HEI

M

GRA

NVI

LLE

ARB

UTU

S

KNIG

HT

ST

McD

ON

ALD

LARC

H

CAM

BIE

ON

TARI

O

OA

K

NO

8 R

D

NO

5 R

D

68 S

T

88 S

T

120

ST

144

ST14

4 ST

196

ST

200

ST

224

ST

BENZ CR

224

ST

216

ST

168

ST

136

ST

160

ST

156

ST

208

ST

216

ST

123 AVE

128 AVE

EXETER

POWELL

MU

NIC

IPA

L BO

UN

DA

RY

MU

NIC

IPA

L BO

UN

DA

RY

GIL

BERT

CLA

RK

4 AV

E

DAVID AVE

LINCOLN

COQ

UIT

LAM

RIV

ER

LOUGHEED

CHAR

TER

HIL

L

NES

TOR

OXF

ORD

DAVID

NA

NA

IMO

BOU

ND

ARY

BOUNDARY

FRANCIS

28 AVE

TILBURY72 AVE

88 AVE

62 AVE

LANGLEY CITY

PORTKELLS

PITTMEADOWS

52 AVE

211 ST

36 AVE

FRASER HWY

FRASER HWY

64 AVE

64 AVE

32 AVE

56 AVE

24 AVE

16 AVE

COLEBROOK RDRAILWAY TRACK

108 AVE

KING GEORGE HWY

239

240

242247

246

244 252

253268

270

265

245

248

249

250 251

254

255

256 272258257

259 WHITEROCK

243

241

42 AVE

56 S

T

WESTMINSTER HWY

MU

NIC

IPA

L BO

UN

DA

RY

MUNICIPAL LIMIT

AUSTIN

DEL

TA A

VE

CLIF

FE

NO

RTH

RD

GAG

LARD

I WAY

GIL

LEY

UBC

SW MARINE

16 AVE

33 AVE

1 AVE

22 AVE

10 AVE

6 ST

45 AVE

49 AVE

VANCOUVERINTERNATIONALAIRPORT

BURKE ST

SFU

TILLICUM

20 AVE / EDMONDS

IMPERIAL ST

GREAT NORTHERN WAY

17 ST BYRON RD

BROCKMOUNT

PANORAMA

FELL

PRINCESS

HEYWOOD

SEYM

OUR RI

VER

LON

SDA

LE

MT

SEYM

OU

R

LYNN

VALL

EY R

D

MO

SQU

ITO

CR

NORTH VANCOUVER

MAPLE RIDGE

COQUITLAM

LANGLEY

CLOVERDALE

COQUITLAM

DELTA

TSAWWASSEN/LADNER

ANNACISISLAND

RICHMOND

SURREY

SOUTH SURREY

BURNABY

PORT COQUITLAM

NEW

WESTMINSTER

PORT MOODY

BELCARRA

LIONS BAY

ANMORE

WEST VANCOUVER

MU

NIC

IPA

L LI

MIT

139

140

141

142

148

147

138

137

136

135

VANCOUVER

177s2

171s

208s

214s

234s2

Page 22: 2016  April Novex Application Package

223

222

224

225

226

226

227

224

ST

BENZ CR

224

ST

216

ST

232

ST

248

ST

276

ST

BOU

ND

ARY

RD

MU

NIC

IPA

L BO

UN

DA

RY

MU

NIC

IPA

L BO

UN

DA

RY

HA

RRIS

ON

HO

T SP

RIN

GS

RD

BAN

FORD

RD

BAN

FORD

RD

MIL

L RD

SOU

THSI

DE

RD

RYD

ER L

AKE

RD

McM

ILLA

N R

D

PRES

T RD

MT

LEH

MA

N

PARR RD

EMERSON

AN

GU

S CA

MPB

ELL

RD

GLA

DW

IN R

D

N A

LOU

ETTE

ALOUET

TE LA

KE

STAVE LAKE

256

ST

236

ST

232

ST

261

ST

CED

AR

208

ST

216

ST

232

ST

123 AVE

128 AVE

116 AVE

128 AVE

CHERRY AVE

SILV

ERD

ALE

CREE

K

RICHARDS AVEKIRKPATRICK AVE

DEWDNEY TRUNK RD

DEWDNEY TRUNK RDEXETER

MU

NIC

IPA

L BO

UN

DA

RY

62 AVE

LANGLEY CITY

SARDIS

ROSEDALE

AGASSIZ

HARRISONHOT SPRINGS

FORT LANGLEY

PORTKELLS

UBC RESEARCH FOREST

48 AVE

52 AVE

211 ST

61 AVE

76 AVE

DOWNES RD

CLAYBURN RD

OLD CLAYBURN RD

PEARDONVILLE RD

40 AVE

36 AVE

FRASER HWY

268

270

265

272 273

271

266

267

277279 280

276 278 281

287 290

288

289

274269

275

ABBOTSFORDALDERGROVE

MISSION

KENT

MAPLE RIDGE

CHILLIWACKLANGLEY

225a

226a

Page 23: 2016  April Novex Application Package

Account No FOR OFFICE USE ONLY.

PLEASE DO NOT WRITE IN THIS AREA

ACCOUNTAPPLICATION

105 – 14271 Knox Way Richmond, BC V6V 2Z4Admin: 604-278-1935 Fax: 604-278-7235 Email: [email protected] Telephone Contact Person (person placing orders) Hours of Operation

Facsimile

Online ID (Max 10 characters) Online Password (Max 10 characters) Email

Registered Name of Business Trade Name (if different than Registered Name)

Shipping Address City/Province Postal Code

Billing Address (if different from above) City/Province Postal Code

Accounts Payable Contact Person Email Address for Billing Accounts Payable Telephone

Bank Name Bank Address

Bank Account Number (max. 12 digits) Branch Number (5 digits) Bank ID# (3 digits)

PLEASE FAX COMPLETED FORM TO: 604.278.7235 or email to [email protected]

Special Instructions for Account:Do your orders require a “Reference” field for billing? Yes No Additional instructions we should know for pick up or delivery?

3 Easy Payment OptionsChoose a Total Clean option to save money while reducing waste!

Total Clean Option A Pre-Authorization by Bank Account & email billing Name of Financial Institution Account Holder Name

Address of Financial Institution

Account Number* (Max 12 Digits) Branch Number (5 digits)* Bank ID# (3 digits)*

*(Please include void cheque with form)*

Total Clean Option BPre-Authorization by Credit Card & email billing Credit Card Number

Visa M/C

Name of Cardholder Expiry (MM / YYYY)

Email Billing Please send my invoice by email to and I will pay by cheque.

I/We certify that all the information provided herein is true and that it will be used in accordance with NOVEX’s Privacy Statement that I have read on www.novex.ca. I/We have also read and understood the terms and conditions available on www.novex.ca.

Print Name: ___________________________ Date: _______________________________________

Title: _________________________________ Signature: ___________________________

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