INTERNAL

Ethnicraft is ready for the future with SAP Business All-in-OneStefan Dusart, EthnicraftIvan De Broyer, ExpertumMay 2011

SAP Business All-in-One @ EthnicraftFast-Start for ERP, CRM and BW

Stefan Dusart, EthnicraftIvan De Broyer, ExpertumMay 2011

© 2011 SAP AG. All rights reserved. 3

EthnicraftEmorational Wooden Furniture

Com

pany

intro

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Ethnicraft

Start : 1995 – Benoit Loos & Philippe Delaisse

Industry : Wholesale Industry – Wooden Furniture

From selling “decorative accessories” to a company designing, producing and distributing “Emorational Wooden Furniture” – contemporary & timeless designs in solid teak, oak & walnut

Today : 4 Production plants: Indonesia (2), Vietnam and Serbia 5 Offices: Belgium, France, Singapore, Indonesia and Hong Kong Warehousing: 20.000m² in Europe Turnover:

– 20-25 million: Ethnicraft nv & Ethnicraft Azur

– 20-25 million: Ethnicraft Asia

People: +/- 70 in Europe

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EthnicraftEmorational Wooden Furniture

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Challenges …

“We had reached the limits of our previous ERP application”

Lack of functionality to support current and future business requirements

Lack of integration between various applications we were using

Lack of integration between our different international branches / facilities

Lack of end-to-end visibility on our supply chain

Lack of reporting overview a growing company needs to take good decisions

© 2011 SAP AG. All rights reserved. 7

Requirements …

“The new solution had to meet current and future business requirements”

Integration of all processes, across all facilities

End-to-end visibility over the supply chain

A solution that supports globalization

Scalable tool to support our future growth

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Solution …

SAP Business All-in-One with Fast-Start-Program implementation ERP CRM BW

Best practices : based on experiences in our industry adapt our processes to these standards, and not vice versa

 Expertum Together with SAP Belgium we looked for the partner that had the best match with our

particular project With Expertum we found a partner with a lot of logistics business experience Expertum made us think more in processes instead of in departments Also after the implementation we continue to work closely together for well focused process

improvements through ‘Sprints’

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Expertum

Our Mission

Exceed client expectations by providing top-quality expertise

Provide our people a safe environment for personal and professional growth

Facts

Founded in April 2006 by 2 ex-SAP Belux employees

Team of +50 SAP Experts and Project Managers

Highly skilled and experienced SAP consultants in all SAP areas, combined with a

wide industry knowledge in several domains

Own SME Solution: Value4SME (based on SAP Business All-in-One Fast-Start)

Partnerships :

For more info, visit our new website : www.expertum.net

SAP Business All-in-OneImproving Business Insight, Efficiency and Flexibility

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SAP Business All-in-One Fast-Start Program

A simplified end-to-end process to evaluate, acquire and implement rapidly a ‘consumption ready’ SAP Business All-in-One solution

Includes A unique method to plan a solution and receive an immediate cost estimate A pre-integrated software stack from SAP partners that can be preinstalled Accelerators to shorten implementation times and reduce TCO

“Get the people ready instead of getting the solution ready”.

Plan project

Build project charter

Set up Implementation standards and procedures

Execute kick-off

System setup (DEV&QA)

Production hardware installation

Quality check: Project preparation

Monitor live environment

Close open issues

Start long term support plan

Quality check: Go Live

Project closing

Refine cutover plans

Establish long term support plan

Train end users

Create & staff help desk

System management

Execute cutover

Quality check: Final preparation

Start of production

RealizationFinal

PreparationGo Live & Support

Present solution/ implementation approach

Validate customer fit

Set expectations with customer

Create Proposal Document

Review and submit proposal

Review data requirements and data cleansing plan

Train project team

Prepare Organizational Change management

Set up project team environment

Decide system landscape and Install hardware

Order SAP BP

Present prototype system

Assess data complexity

Identify Delta requirements

Design Delta solution

Get customer to sign off blueprint with Delta

Finalize Statement of work

EvaluationPre-Project Activities

Delta Requirement

Evaluation Roadmap Implementation Roadmap

Validate organizational configuration

Validate business processes

Realize delta requirements

Conduct organizational change management

Planning for production support and cutover

Run Integration & acceptance test

Plan end user training

Internal review

time

Go-Live

Projectkick-offStart

Project Preparation

Customerqualified

Contractsignature

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Solution OverviewSAP Business All-in-One and Value4SME Extensions

SAP Best Practices Baseline Package, version V1.603 BE

SAP Best Practices CRM, version V1.2007

SAP Best Practices Business Warehouse, version V3.70

SAP ERP software, version ECC 6.00 Ehp4

SAP CRM software, version CRM 2007

SAP NetWeaver Business Client, version NWBC1.0

Value4SME Extensions Enhanced Sales and Operations Planning (SOP) 3rd Party Stock Handling Transportation Management

Best Practices

Business Intelligence

ERP CRM

Technology Platform

Best Practices

Business Intelligence

ERP CRM

Technology Platform

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Solution OverviewSAP Business All-in-One and Value4SME Extensions

Key processes and functionality @ Ethnicraft

Enterprise Resource Planning (ERP) Forecasting and Stock Replenishment Planning Sales Order Management with online stock availability check Integrated Warehouse Management System Integrated Financial and Analytical Accounting

Customer Relationship Management (CRM) Customer Complaint Handling

Business Warehouse (BW) Sales and Stock Reporting Profitability & Margin Analysis Customer Complaint Analysis

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Fast-Start Project Approach“Get the people ready instead of getting the solution ready”

Plan project

Build project charter

Set up Implementation standards and procedures

Execute kick-off

System setup (DEV&QA)

Production hardware installation

Quality check: Project preparation

Monitor live environment

Close open issues

Start long term support plan

Quality check: Go Live

Project closing

Refine cutover plans

Establish long term support plan

Train end users

Create & staff help desk

System management

Execute cutover

Quality check: Final preparation

Start of production

RealizationFinal

PreparationGo Live & Support

Present solution/ implementation approach

Validate customer fit

Set expectations with customer

Create Proposal Document

Review and submit proposal

Review data requirements and data cleansing plan

Train project team

Prepare Organizational Change management

Set up project team environment

Decide system landscape and Install hardware

Order SAP BP

Present prototype system

Assess data complexity

Identify Delta requirements

Design Delta solution

Get customer to sign off blueprint with Delta

Finalize Statement of work

EvaluationPre-Project Activities

Delta Requirement

Evaluation Roadmap Implementation Roadmap

Validate organizational configuration

Validate business processes

Realize delta requirements

Conduct organizational change management

Planning for production support and cutover

Run Integration & acceptance test

Plan end user training

Internal review

time

Go-Live

Projectkick-offStart

Project Preparation

Customerqualified

Contractsignature

En

han

cemen

ts follo

win

gA

gile M

etho

do

log

ies

Sprints

4 Months

© 2011 SAP AG. All rights reserved. 15

Agile SAP @ Ethnicraft: “Sprints …”

Agile is based on short implementation cycles and high speed Iterations or “Sprints” are short time frames ('time-boxed‘) Each “Sprint” is worked on by a multi-disciplinary team through a full cycle, including

planning, requirements analysis, design, coding/configuration, unit testing, and acceptance testing when a working product is demonstrated to stakeholders

Concentrate on most valuable functionality first

Benefits

Faster Results Working software delivered Value prioritized by customer

More Transparency Working software is measure for progress

Increased Flexibility Can respond to changes per ‘Sprint’

Agile Planning Scope &

priorities Schedule Budget

Sprint Realization System setup Interactive demo Test & validation

Deliver Value Sprint review Training Benefit

monitoring

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Fast-Start Program Benefits

Rapid time to value Get consumption-ready ERP extended with integrated CRM and business intelligence

functionality

Shorter and more predictable implementation

Rapid prototype What you see is what you get

Lower total cost of ownership Benefit from easy-to-implement, preconfigured software

Leverage of industry best practices Standard functionality and complete pre-configured scenarios for SAP ERP, CRM and BW

Ability to scale and expand in the future

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Business Value of the SAP BAIO Solution for Ethnicraft …

Streamlined processes with seamless integration between finance, logistics, sales & after sales

Better reporting : increased visibility on business performance - margins results & KPIs

Warehouse optimization cut costs and improve working capital

Better forecasting : less out-of-stock and less stock surpluses

Great foundation for future growth !

Additional Information

More details can be found on www.faststartmetexpertum.net or www.expertum.net 

Reference case Ethnicraft Kanaal Z Interview (Expertum & Ethnicraft) “Configurator” – Simulation tool for the scope & budget of your business solution

SAP ERP Configurator

Thank You!

Contact information:

Stefan DusartCOO, Ethnicraft+32 3 443 01 00www.ethnicraft.com

Ivan De BroyerBusiness Unit Manager SME, Expertum+32 477 61 79 96www.expertum.net