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Maintenance Manual
Extensatm 450 Series
Notebook Computers9805725-0001
November 1995
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Copyright () 1 9 9 5 Texas Inst rum en ts Inc orporated
All Right s Re se rve d Print ed in U.S.A.
Extensa 4 50 Series Notebook Com puters
Mainte nanc e Manual
TI Part No. 98 05 72 5-00 0 1
Original Iss ue: Nove mber 1 99 5
Cha n ges m ay be m ade p eriodically to th e inform ation in th is p u blication .
Su ch ch an ges will be in corporated in n ew editions of th is m an u al.
No part of th is p u blication m ay be reprodu ced, stored in a r etrieval system,
or tran sm itted, in a n y form or by an y mea n s, electronic, mecha n ical,
photocopy, recording, or otherwise, without the prior written permission of
Texas Ins tru men ts Incorporated.
Th e equ ipm ent, as well as th e program s th at TI h as created to us e with
th em, are tools th at can h elp people better man age the in form ation u sed inth eir bu siness ; but tools in clu ding TI produ cts can not replace soun d
ju dgemen t n or ma ke th e m an agers bu sin ess d ecis ions .
Con sequ ently, TI can n ot warra nt th at i ts produ cts ar e su itable for any
specific cus tomer a pplication . Th e ma n ager mu st r ely on judgemen t of wha t
is best for his or her bu siness .
Addr ess all corresponden ce regar ding orders to:
Texas Instruments IncorporatedP.O. Box 61 02 , M/ S 32 55
Tem ple, Texas 76 50 3
Extensa 450, TravelMate, 5000, 4000M, 4000E, 400 0 a nd Bat teryPro are t rade-ma rks of Texas Ins tru men ts Incorp orated. The icons in the Wind ows Notebook an dStartu p groups are copyrighted by Texas Ins t ru men ts Incorporated.BitCom a nd BitFax a re tra dem ark s of BIT Software, Inc.Hayes is a regis tered t rad emark an d Sm artModem2400 is a t radema rk of Hayes Mi-croCompu ter Products Inc.IBM, OS/ 2, AT PS/ 2, an d VGA are tra dema rks of In tern ational Bus ines s MachinesCorporation.Int el, an d IntelDX4 a re tra dem ark s of Int el CorporationLotu s is a tra dem ark of Lotus Developmen t CorporationMNP is a registered tra dem ark an d Microcom is tra dem ark of Microcom Inc.
Microsoft an d Wind ows 95 ar e tra de ma rks of Microsoft Corpora tion.Eth ern et is a registered tra dema rk of Xerox Corporation.NetWar e is a registered tra dem ar k of Novell, In c.UNIX is a registered tra dema rk of American Teleph one a nd Telegra ph .SimulSCAN is a trademark of Cirrus Logic, Inc.
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Contents
Preface
Sec tion 1 Gen eral Des cription
1.1 In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1 .2 Produ ct Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1 .3 In tern ation al Produ ct Versions . . . . . . . . . . . . . . . . . . . . . . 1 -2
1 .4 Produ ct Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -3
1.4.1 Extern al Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -5
1.4.2 Touchpa d Point ing Device . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.3 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.4 Stan dard Power Featu res . . . . . . . . . . . . . . . . . . . . . . 1 -8
1.4.5 Wireless Con n ection With Serial In frar ed Port . . . . . . 1-9
1.4.6 Preloaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.4.7 Notebook Expan sion Ca pa bilities . . . . . . . . . . . . . . . . 1 -9
1 .5 Stan dard Test Featu res . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -10
1.6 Notebook Ass emblies an d Su bas sem blies. . . . . . . . . . . . . . 1-1 0
1.6.1 Cover -Disp lay Ass emb ly . . . . . . . . . . . . . . . . . . . . . . 1-1 1
1.6.2 Sys tem Base Assembly . . . . . . . . . . . . . . . . . . . . . . . 1-1 1
1.7 Extensa 450 Series Notebook Specifications. . . . . . . . . . . . 1-1 2
1.8 Agen cy App rovals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -13
Sec tion 2 Ins tal lat ion
2.1 In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2 .2 Unpacking Ins tru ct ions . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -1
2 .3 In st allin g Notebook Opt ions . . . . . . . . . . . . . . . . . . . . . . . 2 -1
2.3.1 In st alling Du al Inlin e Memory Modu le(s) . . . . . . . . . . 2 -1
2.3.2 In s ta lling PCMCIA Opt ion s . . . . . . . . . . . . . . . . . . . . . 2 -3
2.3.3 In st alling th e Port Ada pter . . . . . . . . . . . . . . . . . . . . 2 -4
2.3.4 In st alling th e Option al Nu m eric Keypad . . . . . . . . . . 2 -5
2 .4 In sta llin g the Batt ery Pack(s ) . . . . . . . . . . . . . . . . . . . . . . . 2 -5
2 .5 In sta llin g Extern al Devices . . . . . . . . . . . . . . . . . . . . . . . . . 2 -6
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2.5.1 Ins tallin g an E xterna l Keyboard/ Mous e . . . . . . . . . . . 2 -6
2.5.2 Ins tal ling Externa l Paral lel Printer . . . . . . . . . . . . . . . 2 -8
2.5.3 Ins ta lling Extern al Serial Port Device . . . . . . . . . . . . . 2 -8
2.5.4 In st alling Extern al VGA Mon itor . . . . . . . . . . . . . . . . . 2-1 0
2.5.5 In st alling SIR Devices . . . . . . . . . . . . . . . . . . . . . . . . . 2 -10
2.6 Installing the AC Power Adapter . . . . . . . . . . . . . . . . . . . . 2-1 1
2.7 In itial System Checkou t . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -12
2.8 Con figuring th e System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -12
2.9 Making Backups of System Software. . . . . . . . . . . . . . . . . . 2 -13
2.1 0 Loadin g Applicat ion Softwar e . . . . . . . . . . . . . . . . . . . . . . 2 -13
Sec tion 3 Operating Ins truct ions
3.1 In t roduc t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3 .2 Notebook Con trols a nd In dicators . . . . . . . . . . . . . . . . . . . . 3-1
3.2.1 LCD Brightness Control . . . . . . . . . . . . . . . . . . . . . . . 3 -2
3.2.2 Button Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2
3.2.3 Cover Release Latch . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3
3.2.4 Touch Pad Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3
3.2.5 Keyboard Mode LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3
3 .3 Operating Procedu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3
3.3.1 Floppy Drive Operating Procedur es . . . . . . . . . . . . . . 3 -4
3.3.2 In s ta lling/ Rem oving PCMCIA Opt ion s . . . . . . . . . . . . 3 -4
3.3.3 Comp u ter Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -5
3.3.4 Respon ding to Low Bat tery Con ditions . . . . . . . . . . . . 3 -5
3.3.5 Min imizing Power Usage . . . . . . . . . . . . . . . . . . . . . . 3 -5
3.3.6 Recharging the Bat te ry Packs . . . . . . . . . . . . . . . . . . 3-6
3.3.7 Restoring Miss ing System Files . . . . . . . . . . . . . . . . . 3-6
3.3.8 Rebu ilding th e System Software . . . . . . . . . . . . . . . . . 3-6
Sec tion 4 The ory of Operation
4.1 In t roduc t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4 .2 Notebook Fu n ctiona l Description . . . . . . . . . . . . . . . . . . . . 4-1
4.2.1 Processor/ Memory Su bsystems . . . . . . . . . . . . . . . . 4-1
4.2.2 I/ O Su b sys tem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -6
4.2.3 Video Su bsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -7
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4.2.4 Ha r d Dis k S u b s ys t em . . . . . . . . . . . . . . . . . . . . . . . . 4 -8
4.2.5 Floppy Diskette Drive Su bsystem . . . . . . . . . . . . . . . . 4 -9
4.2.6 PCMCIA Su bs ystem . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -9
4.2.7 Power Su bs ystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -10
Sec tion 5 Troubles hoo ting Proc edures
5.1 Gen er al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -1
5 .2 Overview of Fa u lt Isolat ion Proces s . . . . . . . . . . . . . . . . . . 5-1
5 .3 Trou blesh ootin g Procedu res . . . . . . . . . . . . . . . . . . . . . . . . 5 -3
5.3.1 Troub lesh ootin g a Power Su pp ly Problem . . . . . . . . . 5 -3
5.3.2 Trou blesh ooting a Display Problem . . . . . . . . . . . . . . 5 -5
5.3.3 Fau lt Isolation Using Selftest . . . . . . . . . . . . . . . . . . . 5 -5
5.3.4 PCMCIA Modem Problem s . . . . . . . . . . . . . . . . . . . . . . 5 -5
5.3.5 Fau lt Isolation Using Diagn ostics . . . . . . . . . . . . . . . . 5 -6
Sec tion 6 Field Service
6.1 In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6 .2 Preventive Mainten an ce . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -1
6.2.1 Clean ing the Compu ter . . . . . . . . . . . . . . . . . . . . . . . 6 -1
6.2.2 Protectin g the Disk Drives . . . . . . . . . . . . . . . . . . . . . 6 -2
6.2.3 Handling th e Compu ter Bat tery Pack . . . . . . . . . . . . . 6 -2
6.2.4 Restoring System Softwar e. . . . . . . . . . . . . . . . . . . . . 6 -2
6 .3 Required Tools a n d Equ ipm en t . . . . . . . . . . . . . . . . . . . . . 6-3
6 .4 Notebook Field-Replaceab le Part s a n d Ass em blies. . . . . . . . 6-3
6.4.1 Cover -Disp lay Ass emb ly . . . . . . . . . . . . . . . . . . . . . . 6 -3
6.4.2 Sys tem Base Assembly . . . . . . . . . . . . . . . . . . . . . . . 6 -4
6 .5 FRU Removal an d Replacement Procedures . . . . . . . . . . . . 6 -6
6.5.1 Removin g/ Replacin g th e Notebook Battery Pack. . . . . 6-6
6.5.2 Removing/ Replacin g PCMCIA Opt ions . . . . . . . . . . . . 6 -7
6.5.3 Removin g/ Replacin g th e Floppy Drive . . . . . . . . . . . . 6 -7
6.5.4 Removin g/ Replacing th e Hard Drive . . . . . . . . . . . . . 6 -7
6.5.5 Removin g/ Replacing th e Keyboard Ass embly . . . . . . . 6-8
6.5.6 Rem ovin g/ Replacing the Heat Sin k . . . . . . . . . . . . . . 6-8
6.5.7 Removin g/ Replacin g Memory Modu les (DIMMS) . . . . 6-9
6.5.8 Removin g an d Replacing th e Cover -Disp lay Ass em bly 6-10
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6.5.9 Rem ovin g an d Replacing th e In verter Board . . . . . . . . 6-10
6.5.10 Opening/ Replacing th e Top Cas e Ass embly . . . . . . . 6-1 1
6.5.11 Removing/ Replacin g th e Touch Pad Ass emb ly . . . . . 6-11
6.5.12 Removing/ Replacin g th e SIR Board . . . . . . . . . . . . . 6 -13
6.5.13 Removing/ Replacin g the Prima ry Battery Boar d . . . 6-14
6.5.14 Removin g/ Replacin g Power Su pply Board . . . . . . . . 6-15
6.5.15 Removing/ Replacin g th e Memory Board . . . . . . . . . 6-1 6
6.5.16 Removing/ Replacin g the Main Board . . . . . . . . . . . . 6-16
6.5.17 Removing/ Replacin g the Seconda ry Battery Board . 6-18
Appe ndix A Se lf-Te s t Error Me s s age s
A.1 In trod u ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appen dix B Con ne ct or Pino ut s
B.1 In trodu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appe ndix C PC-Doc to r Diagno st ics
C.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
C.2 Star t ing PC-Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
C.3 Keyboa rd Navigat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
C.4 Mouse Navigat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
C.5 PC-Doctor Men u s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
C.5.1 Online Help (?). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
C.5.2 Diagnost ics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
C.5.3 In tera ctive Tests Men u . . . . . . . . . . . . . . . . . . . . . . . C-4
C.5.4 Hard ware Info Men u . . . . . . . . . . . . . . . . . . . . . . . . . C-5
C.5.5 Utility Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
C.6 Quit t ing PC-Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
C.7 Remote Operat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
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Preface
Th is m an u al provides ins tallation , operation a n d s ervicing da ta for th e
Extensatm
450 Series Notebook Compu ters.
Intended AudienceTh is ma n u al is primar ily in tend ed for u se b y qua lified s ervice techn ician s
bu t contains informa tion u sefu l to non-techn ical us ers .
Contents
Th is m an u al conta in s six sections a nd m u ltiple reference appen dices
including:
Section 1: General Description In trodu ces the m ain featu res of th e
n otebook; provides a list of ph ysical an d electrical sp ecifications .
Sect ion 2: Instal lat ion Describes h ow to u n pack , ins tall options
an d cable u p th e notebook comp u ter in a desktop environmen t .
Section 3: Operating Instructions Describes t he notebook
operating cont rols a n d indicators an d m odes of operation .
Sec tion 4 : The ory of Operation Describes d etailed th eory of
operation for Extensa series n otebooks.
Sect ion 5: Troubles hooting Provides trou blesh ootin g procedu res
for the Extens a 45 0 series notebooks .
Section 6: Field Service Provides corrective ma inten an ce
procedur es for the notebook compu ter.
Appen dix A: Se lf Tes t Error Mes sage s
Appendix B: Conn ec tor Pinouts
Appen dix C: PC-Doc to r Referen ce Data
n Note: Additiona l app end ices will be add ed at a fu tu re da te to docu men tn ew m emb ers of th e Exten sa produ ct fam ily.
Oth e r Manuals About th e Sys t e m
Th e followin g docu m en ts p rovide a dd ition al in form at ion related to the
Extens a 4 50 ser ies:
Preface vii
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Exten sa 4 5 0 S eries Note book Com pute r Use rs Referen ce Manual,
Part No. 9803 942 -0001; conta in s reference in forma tion regard in g the
Extens a 450 series s oftware inclu ding th e TI cu stom u tilit ies.
Windows 9 5 Help (online)
PC-Doctor Help and Technical Reference (online)
Orde ring Part s and Supplie s
To order a copy of an y TI pu blication or to order opt ion k its, sp ar e pa rts or
su pp lies for you r sys tem , con ta ct you r TI Reseller or:
Teleph on e Toll-free: 1-800-TI TEXAS
viii Preface
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Sec t ion 1
Ge ne ral De s c ript ion
1 .1 Introduction
This m an u al conta ins field an d factory level servicing inform at ion for th e Texas
Instruments Extensatm
450 Series of Notebook Com pu ters (Figu re 1-1).
This s ection p rovides a gen eral overview and sp ecificat ions for th e Extens a 4 50Series Notebook Compu ters.
Figure1 -1 Exten sa 4 50 Series Note book Comput er
General Description 1 -1
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1 .2 Product Models
Table 1-1 summarizes the features of the product models initially available in the
Exten sa 450 pr odu ct lin e. Basically, th e produ ct mod els offer a ch oice of eith er
10.4" Dual Scan Color or 9.4" Active Matrix Color LCDs and a choice of either the
ba sic Win dows 95 operating system or Windows 95 plus ap plications .
Table 1-1 Extensa 45 0 Series Notebook Com puters
Mode l 4 5 0 Mode l 4 5 0 T Mode l 4 5 5 Mode l 4 5 5 T
1 0.4 " DS LCD 9 .4 " Act ive Ma tr ix
Color
10 .4" DS LCD 9.4" Act ive Ma tr ix
Color
Win dows 95 Win dows 95 Win d ows 95 Plu s
Micros oft Works ,
Quicken SE,
Lotu s Organ izer,
an d MicrosoftEnter ta inment
Pack
Win dows 95 Plu s
Microsoft Works,
Qu icken SE,
Lotu s Organ izer,
and MicrosoftEnter ta inment
Pack
1 .3 In te rn atio n al Produc t Ve rs ion s
The Extensa 450 Series Notebooks are available in one of 15 domestic and
intern ational con figura tions as listed in Table 1-2.
Table 1 -2 . Note book Dome st ic/ Int ernation al Con figurations
Configurat ion P/ N Suffix Configurat ion P/ N Suffix
Dom es tic -0001 Swedis h -0010
UK -0002 Swis s/ French -0011
Ger m an -0003 Da n ish -0012
Fren ch -0004 Norwegian -0013
Spa n is h -0005 Fin ish -0014
Swiss / Ger m a n -0006 Belgiu m -0015
Ita lia n -0007 Au s tr ia n -0016
Portu gu ese -0008 La tin Am erica n -0018
Wes ter n Eu ropean -0009
1 -2 General Description
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1 .4 Produ ct Ove rvie w
All mem bers of the Extens a 4 50 Series are h igh performa n ce notebooks powered by
th e 75MHz In telDX4 p rocessor a n d Wind ows 9 5tm
Operating System software.
As a sta nd ard featur e, all members of th e Extens a 45 0 fam ily also conta in t h e
followin g fea tu res :
4MB of RAM mem ory (u ser-expa n da ble to 32 MB)
128 bytes of ba ttery-backed u p CMOS RAM
51 2 KB of video RAM
340 Million Byte Hard Drive (u ser r eplaceable)
Su pp ort for on e PCMCIA Type I or II opt ion (Type III if floppy d rive is rem oved
with option)
Ergonom ic keyboard with palm rest (2.7 m m travel); bu ilt- in touch pad poin tin g
device
Most sta n dar d extern al device in terfaces includ ing serial, par allel, PS/ 2,
externa l VGA, a n d s erial infrared wireless p ort
Removab le 3 .5", 1.4 4 MB Flopp y Drive (secon d Lith ium Ion ba ttery or a type III
PCMCIA device can be in sta lled in its place with option )
Ch oice of LCD disp lays (10 .4" Dua l Sca n Color or 9.4 " Active Ma trix Color
LCD).
AC Adapter with autosensing (100 VAC to 240 VAC, 50 to 60 Hz); 34 Watts of
DC ou tpu t power
10 .8 Volt, 24 00 m AH capa city, Nickel-Meta l Hydride (NiMH) pr imar y ba tt ery
pack
Provisions for second ar y 10.8V, 14 60 m AH capa city, Lith ium -Ion Bat tery Pack
(with removal of Floppy Drive)
Power m an agem ent featu res for longer p ortab le operation a way from AC power.
General Description 1 -3
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Figure 1-2 Exten sa 4 50 Series Features
1 -4 General Description
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1 .4 .1 Exte rnal PortsAs sh own in Figu re 1-3, th e notebook com pu ter conta ins th e following extern al
por ts:
Serial Infrared (SIR) Port for wireless connection with a similarly equipped
printer or compu ter
9-Pin Serial Port for a tta chin g an y RS-23 2 t ype serial device to th e Notebook
15-Pin E xterna l VGA Mon itor Port for at tach ing an externa l m onitor
6-Pin PS/ 2 Port to attach a n externa l Keyboard or Mou se
Second 6 -Pin PS/ 2 Port for attaching an extern al Keyboard/ Mou se
AC Ada pter Con n ector for at ta chin g the AC Ada pter t o th e noteb ook
Figure 1 -3 Note book External Ports
General Description 1 -5
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1 .4 .2 Touc hpad Point ing DeviceAll m emb ers of th e Extens a family featu re a b u ilt-in Tou chp ad pointin g device
located n ear t he center of the keyboards p almrest. With light p resu re, the cu rsor
can qu ickly be positioned to th e desired p oint; a qu ick dou ble tap on th e Touch pad
and you have selected an object. Two select buttons (switches) are located along the
fron t edge of th e noteb ook
.
1 .4 .3 KeyboardThe Extens a Series Keyboard is a n 83/ 84-key, IBM enh an ced-type keyboard with
the standard character and function keys plus 12 programmable function keys (F1
through F12).
Using the Special Fun ction (Fn ) key which ass igns mu ltiple fu nction s to keys, th ekeyboard can em u late th e IBM 101/ 102 k eyboards u sing 83 keys (84 on
intern ation al m odels).
The keyboard h as a 2.77 m m str oke and featu res a sp ecial keyboard interface chip
th at can detect m u ltiple levels of key in pu t (good simu lation of N-key rollover for u p
to 10 keys).
Some of the major features of the keyboard include:
2.77-m m Key m ovemen t
Int egrated n u m eric keypad
Inverted T" Cu rs or Con tr ol Key layou t
Figure1-4 Extens a Touchpad
1 -6 General Description
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th e Fn key with the a ppropriate keys provides curs or movemen t, pa gin g and
other fu nction s in th e norma l mode.
Scroll Loc k indicator. Th is LED ligh ts t o ind icat e tha t th e keyboard is locked
in the scroll mode.
Hard Disk Drive Activ ity Indicator . Ind icates when n otebook is a ccess ing the
ha rd drive.
Standby Indicator. Lights when Notebook is in Standby mode.
1 .4 .4 St andard Powe r Feat ure sNotebook power for the Extensa 450 Series Notebook Computers is provided by an
AC Adapter and a rechargeable 10.8 V, 2400 mAh Duracell nickel metal hydride
(NiMH) ba ttery pa ck th at in st alls in a power bay n ear t h e fron t of th e notebook
(right side).
A secon d lith ium ion b att ery ma y optiona lly be in sta lled in th e Floppy Drive ba y
when th e Floppy Drive is rem oved from t he Notebook.
Figure1-6 Extens a Series Cont rols and Indic ators
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All m emb ers of th e Extens a 45 0 fam ily featu re TIs p aten ted power ma n agemen t
su bsystem (h ard ware an d s oftware) tha t pr ovides longer portable operation a nd
protection of files d u ring low bat tery conditions .
1 .4 .5 Wireless Connection With Serial Infrared PortThe Exten sa s eries noteb ooks are equ ipp ed with a Ser ial In frar ed (IR) port th at
offers wireless com m u n icat ion with a variety of IRDA-complian t d evices m ad e by
other manufacturers .
n Note: Prior to com m u n icat in g with an extern al device equipped with a s erial in fra -red interface, the ap propriate third-party drivers m u st be insta lled on you r n ote-
book.
1 .4 .6 Preloaded SoftwareAll m emb ers of th e Extens a 4 50 Notebook fam ily are p reload ed with th e Win dows
95 Operating System . In a ddition, Extensa Models 455 an d 45 5T com e stan dar d
with th e followin g app lication pa ckages in sta lled:
Microsoft Works
Quicken SE
Lotu s Orga nizer
Microsoft En terta inm ent Pa ck No. 4
1 .4 .7 Notebook Expansion Capabilit iesExpan sion capa bilities bu ilt in to the Extens a n otebook s eries in clud e:
User inst allab le expan sion RAM mem ory (to a m aximu m of 32 MB)
By removing the floppy drive, you can add either a second battery pack or a
Type III PCMCIA device with op tion .
A Cable Con nect PS/ 2 Num eric Keypa d option, P/ N 258 138 1-0001 , can b e
atta ched to either of the two external PS/ 2 Ports.
A pa ra llel device can b e atta ched to the n otebooks extern al 25-pin p ar allel port
(EPP/ ECP comp at ible).
With th e port ad ap ter inst alled (su pp lied with th e noteb ook), the n otebooks
expansion bus is adapted to provide the following external ports:
Serial RS-232 Port for at ta ch in g any ser ial device
Extern al VGA Port for drivin g an extern al color m onitor
Second PS/ 2 Port for a t taching an external keyboard or m ou se
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Third Party Extern al PS/ 2 keyboard (or externa l mou se)
1 .5 St andard Te s t Fe atures
The Extens a Series Notebook Compu ters u se modu lar d esign a nd bu ilt- in t est
features to reduce the mean time to repair. A power on self-test automaticallyverifies the operational state of the primary circuits and a powerful suite of
diagnostic test s ar e availab le to fu rth er test s elected p arts of the s ystem.
1 .6 Not ebook Ass em blies andSubassemblies
The Extens a Series Notebooks a re modu lar in design an d can be disassem bled for
ma inten an ce purp oses us ing a st an dar d set of flat-bladed, Phillips-h ead an dh exagonal screwdrivers. Th e m ajor a ssem blies th at comp rise a typical n otebook in
th e Extens a fam ily are sh own in Figu re 1-7 a n d br iefly described in th e followin g
paragraphs .
Figure 1 -7 Note book Ass em blies
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1 .6 .1 Cove r-Display Ass e m blyThe Cover-Display Assembly contains the LCD screen and associated high voltage
power supply and video circuitry. The Cover-Display Assembly contains three
field-replaceable components including:
LCD As sem bly
Inverter Boar d
Slide Pot/ Converter Board
The Cover -Display Assem bly att ach es to th e System Base Assem bly through four
top mou nted screws and six m oun tin g screws on th e bottom of th e comp u ter.
1 .6 .2 System Base AssemblyAs sh own in Figu re 1 -7, th e ma jority of th e n otebooks field replaceab le u n its (FRUs)
are located in th e system b ase a ssem bly. These FRUs include:
Main Board Assembly
Hard Disk Drive Ass em bly
Mem ory Boar d Ass em bly
Up to two Du al Inlin e Mem ory Modu les
Serial In fra -red Board Ass em bly
Floppy Drive Assembly
Second ary Battery Board Ass embly
Power Su pp ly Boar d Ass em bly
Batter y Pack Ass em bly
Top Cas e Ass emb ly
Touch pad Ass embly
Keyboard Assembly (removed in Figure 1-7 for clarity)
Battery Board Assembly
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1 .7 Exten sa 4 50 Series Note bookSpecif icat ions
Specificat ions for th e Extens a 4 50 Series Notebooks ar e provided in Tab le 1-6.
Table 1-6 Exten sa 45 0 Notebook Features
Spe c ific at ions Mode ls 45 0 / 4 5 0 T Mode ls 45 5 / 4 5 5 T
Memory:
Standard : 4MB 4MB
Maximum 32MB 32MB
Display
LCD Type:1 0 .4 " Du a l S ca n Co lor 9 .4 " Act ive Ma t rix
Color
Simultane ous LCD/ Ext.
VGAYes Yes
Video RAM Siz e:512 KB 512 KB
Video BusVLBUS with Graphics
Accelerator
VLBUS with Graphics
Accelerator
Keyboard/ Pointing
Device,
Ergonom ic Keyboard Yes Yes
Built-In Touc hpad Yes Yes
Storage
Floppy Drive : 3 .5", 1 .44MB 3.5", 1 .44MB
Hard Drive : 340 Million Byte 340 Million Byte
Interfaces
Se rial (RS2 32 ) Port Yes (Port Ada pter) Yes (Por t Adap ter)
Parallel Port
(EPP/ ECP), Yes
Yes
Ext e rnal VGA Port Yes (Port Ada pter) Yes (Por t Adap ter)
External PS2 Ports Yes (2n d PS/ 2 Port on
Adapter)
Yes (2n d PS/ 2 Port on
Adapter)
Serial Infrared Port Yes Yes
PCMCIA SupportType I/ II (III Opt iona l) Type I/ II (III Opt iona l)
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Spe c ific at ions Mode ls 45 0 / 4 5 0 T Mode ls 45 5 / 4 5 5 T
SoftwareWin dows 95 Win d ows 95 ,p lu s
applications
Physical Characteristics
We igh t : App rox. 5.0 Poun ds(2.2 7k g) *
Appr ox. 5.0 Pou nd s(2.27kg)
Dimensions : 11 .7 (L) X 1 .7 (H) X
8.2 (W)
11.7 (L) X 1.7 (H) X
8.2 (W)
* Wigh t sp ecification s
do n ot inclu de Floppy
Drive, AC Adapter or
2n d Battery
1 .8 Agen c y Approvals
All Extensa 450 Series produ cts m eet the followin g stan da rds :
Underwriters Lab (UL) Standard 1950 (safety)
Can ad ian Stan da rds Ass ociation (CSA) Stan dard 220 (safety)
FCC CFR 47, Part 15, Su bp art J , FCC Level B (EMI)
Canadian Department of Communications (DOC) Certification
VDE 08 71 , Clas s B (EMI)
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2
Installation
2 .1 Introduction
This sect ion contains u npa cking an d prepa rat ion for u se ins t ru ct ions for th e
Extensa 450 Series Notebook Computers.
2 .2 Unpac king Ins truc tion s
The pa ckaging diagram for th e notebook comp u ter is shown in Figu re 2-1. Unpa ck
th e comp u ter u sing the following ins tru ctions :
1 . Carefully cu t th e tape th at s eals the top flap of th e sh ipping carton.
2 . Remove the compu ter an d th e accessories from th e ma in sh ipping carton.
3 . Remove all pr otective coverings from th e comp u ter.
4 . Remove the h olding tape an d open u p th e accessory box; rem ove the conten ts.
n Note: Save the sh ipping conta in ers an d pa ckagin g for later reu se.
2 .3 Install ing Notebook Options
If you ha ve no options to ins tall at t h is t ime, sk ip to Par agrap h 2 .3. Otherwise,
cont inu e with Para graph 2 .2.1.
2 .3 .1 Ins talling Dual Inline Mem ory Modu le(s)
n Note: If not ins tallin g RAM Expan sion option at th is t ime, s kip to th e next p ara -graph .
c Caution: The Dual Inl ine Memory Module contains comp onents that aresensit ive to stat ic e lectricity. When handling the module an d the inter-
nal parts of the computer, protect against stat ic e lectricity by u singwrist or ankle grounding straps and grounded w orking mats . When mov-
ing or storing i tems, use the an ti-stat ic bags supplied w ith the i tems .
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2 .3 .2 Installing PCMCIA OptionsThe Notebook h as provisions for on e Type I or Type II PCMCIA option car d.
However, a type III PCMCIA device can be installed if the Floppy Drive is removed
from the notebook and the optional PCMCIA Module is installed..
1. Review th e inst allation inst ru ctions su pp lied with th e PCMCIA option car d(s).
2. Open th e Type I/ II PCMCIA comp ar tm ent cover on th e left side of th e
notebook.
3. To ins ert a PCMCIA card , align th e card with th e socket an d slide th e card
into the socket until it locks into place. To install a Type III option, you must
rem ove th e Floppy Drive from th e right side of th e n otebooka nd ins tall th e
PCMCIA Option Assembly..
4. To eject a PCMCIA card , first ens u re th at th e n otebook is not accessing the
mem ory card or device. Under Wind ows 9 5, go to the Cont rol Pan el, PC Card
an d direct the car d to stop before rem oving card .
Type III PCMCIA
If Floppy Drive Removed
and PCMCIA Option installed
Type 1 or Type II PCMCIA
Option
Figure 2 -2 Ins tallin g PCMCIA Optio ns
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2 .3 .3 Ins talling t he Port Adapter
n Note: Skip this pa ragraph if not ins tallin g the Port Adap ter at th is t ime.
To install the Port Adapter, refer to Figure 2-3 and use the following procedure:
1 Remove the -port adapter and any accessories from its shipping carton .
2 Disconnect the AC Adapter from the notebook (if attached).
3 Open th e rear connector door on th e notebook and at tach the Port Adapt er to the
notebook a s s hown in Figu re 2-3.
Figure 2-3 Inst alling th e Port Adapter
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2 .3 .4 Ins talling t he Option al Num eric Key padAn optional nu mer ic keyboar d can be at tach ed to the n otebook via th e notebooks
PS/ 2 connector as sh own in Figure 2-4.
2 .4 Ins tall ing t he Batt e ry Pack(s )
The s tan da rd con figura tion of th e Extensa Notebook is equipped with a s ingle
ba ttery pack th at is ins erted from th e front righ t side of the compu ter. However, if
you can do with out th e Floppy Drive, you can u se th e floppy drive ba y to h ous e a
second Lithium Ion battery pack.
To remove or replace the battery pack, follow the steps below.
1. Power off th e notebook, being su re to sa ve you r d ata first .
2. Locate th e ba ttery door (right side of n otebook n ear the front ). Press th e ba ttery
door in wards an d slide th e door toward th e front of th e notebook; rem ove the
bat tery door.
3. Insert a new or recha rged ba t tery pack into the ba t tery compa rtmen t bay. Make
su re that th e conta cts are facing up a nd to the rear of the compartm ent .
Check th e label (facing u p wh en ins erted) ind icating th e posit ive an d
negative poles of the battery.
Figure 2 -4 Ins talling the Num eric Key pad option
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c Caution: There is dange r of explosio n if the battery is incorrectly re-placed. Replace the battery only with th e same or an equivalent type
recommen ded by the manufacturer. Discard used batteries according to
the manu facturers instructions.
2 .5 Install ing External Devices
Most extern al devices conn ect to the Notebook via th e conn ectors on th e rear of the
notebook an d on th e rear of th e Port Ada pter s u pplied with t he n otebook (see Figure
2-5 for port as signm ents ).
2 .5 .1 Ins talling an Exte rnal Key board/ Mous e
As sh own in Figu re 2-6, th e notebook ha s pr ovisions for two extern al PS/ 2compa tible devices (keyboard, m ous e, etc.) th at m ay be atta ched to th e notebook.
The pinou ts for th e 6-pin Mini-DIN conn ectors a re a lso p rovided in Figure 2-6.
Figure 2 -5 Exten sa Port Ass ignm en ts
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To ins tal l an extern al keyboard or extern al PS/ 2 m ouse on th e notebook, use th e
followin g p rocedu re:
1. En su re tha t th e notebook is powered off.
2. Locate th e extern al PS/ 2 ports at th e rear of the n otebook (see Figure 2-6 ).
3. Attach th e PS/ 2 cable from your mou se and / or keyboard cable to the PS/ 2
port(s).
4. Power on a ny other per iph eral devices you ma y have conn ected to the n otebook,
an d then p ower up th e notebook.
PS/2 Ports
Figure 2-6 PS/ 2 Port Ass ignments / Pinouts
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2 .5 .2 Ins t alling Ext ernal Paralle l Print erThe Notebook is equ ipped with a bi-directiona l, ECC/ EPP compa tible, 25-pin
pa ra llel printer p ort . The conn ector pinou ts a nd conn ector location a re sh own in
Figure 2-7 .
If you will be u sing a par allel int erface, conn ect th e 25 -pin m ale conn ector of you r
printer cable to the 25 -pin fema le pa rallel port on your notebook. Refer to themanual which accompanied your printer for instructions on configuring your
operating environment
2 .5 .3 Installing External Serial Port DeviceThe n otebook conta ins an RS-232 serial port with a ma le DB-9 conn ector as sh own
in Figu re 2-8. The s erial ports ar e us ed to in terconn ect su ch devices as :
Externa l Modem
Serial Printer
Any device tha t u ses a n RS-232 interface
To connect a pr inter to the n otebook, ensu re tha t both th e notebook and the printer
are tu rn ed off.
Figure 2 -7 Parallel Port Loc ation/ Pinouts
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c Caution: Neve r connec t a parallel device to a serial port or a serial de-vice to a paralle l port or video port; this may cause damage to the Note-
book and/or peripheral device. If you are un certain of what type
conne ctor the external device h as, refer to the tech nical manual for the
external device.
Figure 2 -8 Serial Port Locat ion/ Pinouts
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2 .5 .4 Ins talling Exte rnal VGA Mon ito rThe n otebook is capa ble of driving both its inter n al LCD display an d a n externa l
VGA mon itor (LCD only, simu ltan eou s, or VGA only). The exter n al m onitor
conn ector pin outs an d conn ector locations ar e shown in Figu re 2-9. To ins tall an
extern al mon itor with th e n otebook, u se th e following st eps:
1. Ens u re that b oth the notebook an d the extern al monitor are tur ned off.
2. Locate the 15-pin female VGA port on the Port Adapter.
3. Attach th e ap propriate en d of th e mon itor cable to the VGA port on you r
notebook. If the mon itor cab le conn ectors h ave retaining screws, t ighten
them down.
4. If n ecessar y, conn ect the m onitor power cable to the m onitor, and p lu g the
mon itor power cab le into an electrical outlet .
5. Power on th e mon itor, as well as an y other periphera l devices conn ected to th e
notebook; then power u p th e notebook
2 .5 .5 Ins talling SIR Device sThe Ser ial In fra red (IR) port offers wireless comm u n ication with a var iety of
IRDA-complian t devices ma de by other ma nu factu rers . En su re th at th e thi rd-party
manufacturer supplies you with the appropriate IR drivers before attempting
connection.
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2 .6 Ins talling the AC Power Adapte r
Use th e following pr ocedur es to conn ect th e AC Ada pter t o the s ystem:
cCaution: Use on ly the AC Adapter supplie d with th e com pute r; othe radapters can damage the unit .
1 . Remove the AC ada pter from th e packa ging. Connect th e roun d coaxial conn ector
su pplied with th e notebook to the power receptacle on th e rear of th e
notebook a s s hown in Figu re 2-10.
2. Connec t t he fem a le s ide of t he AC Power cord t o t he AC Adap t er and connec t t he
ma le end t o a groun ded AC outlet .
Figure 2 -9 Exte rnal Mon ito r Port Pinou ts
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2 .7 Init ial Sys te m Che cko utAfter you ve inst alled a ll inter n al options an d exter n al cab lin g, you re rea dy for
system checkout and software configuration.
To check ou t the s ystem, set th e power switch on t h e notebook to th e On (I) position
which init iates th e notebook self test . Du ring self test execution, th e compu ter
checks th e operation of all key har dware including mem ory an d CPU (an d displays
copyright and version number data during test execution).
Upon s u ccessful conclus ion of self test , th e compu ter au toma tically loads its
operating system an d Win dows environm ent. If self test fails to comp lete an d a n
error m essa ge is d isplayed, try powering down th e compu ter for a cou ple of minu tes
an d tu rn ing power back on to repeat self test . If th e error mess age persists, see
Section 6 for trou bleshooting inform ation.
2 .8 Con figuring the Sys te m
The first t ime you power up th e notebook, it au toma tically run s th e Setup Pr ogra mwhich prom pts you for cou ntr y n am e an d printer type. You exit Win dows an d th e
notebook b egins u nzipping files a nd prepa ring the software for u se. Then it gives
you th e option of keep ing or rem oving the video.
Figure 2 -10 AC Adapte r Ins tallatio n
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2 .9 Making Backu ps o f Sys te mSoftware
The Notebook is preloaded with Wind ows 95 operating system software. Prior to
extended use of the notebook, create a backup set of system software using the
Backu p Utili ty u n der Win dows 95. In th e event of a d isk p roblem, you can restore
you r system u sing the Restore Util ity an d th e set of back u p d iskettes you ve ju st
created.
2 . 1 0 Loadin g Applicat ion So ftware
For as sistan ce in loading Application Software, refer to Cha pter 5 in t he Exten sa
Series Notebook Comp u ter Users Reference Man u al.
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3
Ope ratin g In s truc t ion s
3 .1 Introduction
The first two su bsections des cribe th e Extensa 450 Series Notebook operating
controls a nd ind icators . The rem ainder of this sect ion contains a su mm ary of
computer operations related to notebook maintenance including how to restore
system software.
n Note: For add itiona l operating ins tru ctions, s ee Extensa 450 Series Notebook Com-puter Users Guide, TI Part No.9803942-0001.
3 .2 Not e boo k Con trols an d In dicat ors
The Exten sa Series Notebooks ar e equipped with th e following controls an d
indicators:
Grou p of five LEDs ju st ab ove th e k eyboard (Sleep Mode, Ha rd Drive Activity,Num Lock, Caps Lock and Scroll Lock)
Power , Setup , an d Stan dby/ Suspend bu t tons a d jacen t to the s ta tus LEDs
Single Power LED on the leftrear corner of the notebook
Touch Pad a nd two select but tons a t ba se of keyboard
Contra st S witch on Display Ass emb ly (Du al Scan models only)
These controls a nd indicators are s hown in Figu re 3-1 a nd described in greater
detail in th e followin g par agrap hs .
Operating In stru ctions 3 -1
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3 .2 .1 LCD Con t ras t Con t rolThe TFT version of the n otebook con tains no operating controls or indicators. Th e
Du al Scan version of th e display contains a cont ras t switch on th e lower right s ide
as sh own in Figu re 3-1.
3 .2 .2 Button SwitchesThe n otebook conta ins two butt on switches ab ove the keyboard including:
Power On/ OffSwitch- Altern ate a ction, bu tton t ype switch th at controls power
to the unit .Pressing the Power button causes power to be applied to the
notebook a nd power u p s elf tes t to be ru n. The PWR LED (left r ear corn er of
notebook) glows green an d th e comp u ter th en load s Wind ows 95 . Wh en th e
Power bu tton is pres sed a gain, th e Notebook powers down a nd all da ta in RAM
mem ory is lost .
Standby / Sus pend Button Switch- an al terna te act ion touch switch th at
invokes th e sa ve to disk featu re an d places th e un it in Sta nd by Mode (ifpr eviou sly On) or On if pr eviou sly in S ta n db y Mode.
Figure 3-1 Extens a Series Cont rols and Indicato rs
3 -2 Operating In stru ctions
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3 .2 .3 Cove r Rele ase Latc hThe Notebook cont ains one Cover Release latch . To open t h e notebook, sl ide th e
Release Mecha nism to th e righ t a nd lift u p on th e front edge of th e notebook cover.
3 .2 .4 Touc h Pad Con trols
The Extensa 450 Series Notebook Compu ters a re equipped with a bu ilt - in mou sedevice called the Touchpad physically located at the bottom of the keyboard (see
Figu re 3 -1).
The cu rsor is posit ioned b y tou ching an d dr aging you r finger in th e direction you
wan t th e curs or to go. Th e select fu nctions a re per form ed eith er by tapping the
touch pa d or by pressing the two bu ttons (switches ) at th e bottom of th e keyboard .
You can cha nge the opera tion of the pa d by chan ging values in th e mou se section of
th e Wind ows 95 Control Pan el. Once you r cu rsor is in th e proper place an d you
wan t to select, us e the left bu tton to click or dou ble click just as you wou ld a m ous e.
3 .2 .5 Keyboard Mode LEDs
The Notebook conta ins th ree keyboard m ode ind icators ju st a bove th e keyboard
on t h e left s ide (n otebook cover open). Th ese LEDs includ e:
CAP (Caps Lock) Ind icator- th is LED indicates th at t h e keyboard is locked in
th e Uppercase m ode. To switch to th e Lowercas e mode, pres s th e Caps Loc k
key on the k eyboard.
NUM (Num Loc k) Ind icator- This LED lights wh en you press th e Fn-F7
(Nu mLk) keys to toggle on th e n u meric keypad lock fu nction. When th e LED is
On, th e embedded n u meric keyboard keys generate AT-keypad chara cters an d
fu nct ions when p ressed in conjun ct ion with the Fn key.
When the NUM ind icator is Off, pres sing th e Fn key with the ap propriate k eys
provides cu rsor m ovement , pa ging an d other fun ct ions in the n orma l mode.
When the NUM indicator is On, the embedded numeric keypad becomes a
temporary nu meric keypad tha t does not require you to press an y other k ey.
SCRL (Scroll Lock) In dicator- Th is LED lights to ind icate t ha t th e keyboard islocked in the scroll mode.
3 .3 Operating Procedures
Some of the opera ting featu res u sefu l for notebook ma inten an ce are provided in th e
following pa ragra ph s. For a dditiona l opera ting instr u ctions, r efer to th e Extensa
45 0 S eries Notebook Compu ter Use rs Man ual, Texas Ins t ru ments Part No.
9803942-0001 .
3 .3 .1 Floppy Drive Operatin g Proc edu resTo avoid damaging the floppy drive drive, and to protect data, take the following
precaut ions:
Operating In stru ctions 3 -3
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Never tu rn off or res et th e n otebook wh ile th e flopp y activity indicat or is lit.
Keep th e AC ad ap ter a t leas t 6 inch es away from your drive.
Ins ert th e floppy int o the floppy drive slot with the lab el side u p a nd th e
meta l-sh u tter en d first . Gently pu sh th e floppy int o the floppy drive slot un til
th e flopp y clicks into p lace.
To remove a floppy, press th e eject bu tton u nt il the floppy pops ou t.
Never force open th e access sh u tter on a floppy.
Always rem ove a flopp y from th e flopp y drive before tu rn ing off th e comp u ter.
Never tra ns port t he commu ter with a floppy in th e floppy drive. Doing s o can
dam age the drive head .
If a floppy app ears to be da ma ged, try to m ak e a copy of it , an d imm ediately
discard i t .
Keep all floppies when not in u se in a disk s torage box to protect th em from
damage or loss.
3 .3 .2 Ins talling/ Rem ov ing PCMCIA Optio ns
PCMCIA cards are inserted and ejected in much the same way as diskettes:
Type I or Type II PCMCIA options may be installed in the compartment on the
left side of th e noteb ook. Type III Options ma y be in st alled on th e righ t side ofthe notebook with the Floppy Drive removed and the PCMCIA Option installed.
To ins ert a PCMCIA card , align th e card with th e socket a nd slide th e card int o
the socket until it locks into place. To install a Type III option, you must
rem ove th e Floppy Drive.
To eject a PCMCIA car d, go to th e Win dows 9 5 Con trol Pan el, select PC Ca rd
an d select the card to s top; then press th e release bu t ton an d remove the
PCMCIA option .
3 .3 .3 Com pute r Hot Key sThe Exten sa Series recognizes th e followin g hot key sequ ences:
CTRL-ALT-DEL (warm boot)
CTRL-ALT-ESC (Enter s etup screen); to use, power u p n otebook a nd press F8
at "Starting Wind ows 95" mes sa ge. Select Comm an d Promp t Only; th en p ress
CTRL-ALT-ESC.
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3 .3 .4 Respo nding to Low Batt ery Con dition sThe compu ter genera lly will notify you when you ar e rea ching a low battery
condition by the following:
Four s hort beeps per m inu te (u nless ba t tery warn ing is disabled)
The ba ttery low war n ing is a u toma tically disa bled when th e AC Ada pter is ins talledon th e notebook regardless of th e cha rge condition of th e batt ery pack.
If the AC ad apt er is not plu gged in with in th reeminu tes of a d etected ba ttery low
condit ion, the notebook enters Su spend mode. When the n otebook enters Su spend
Mode, i t issu es one b eep,saves conten ts of RAM to disk a nd powers down th e u nit .
The Notebook retu rn s to the n orm al opera ting mode when the power switch is
activated. Un it th en r ecovers RAM inform ation from t he h ar d dr ive an d res tores
unit to previous "On" condition.
3 .3 .5 Minim izin g Power Us ageThe following actions ca n m inimize power us age an d pr otect your work d u ring the
crit ical minu tes before you sh ut the s ystem down or replace on th e bat tery packs
with a fu lly char ged p ack:
Press CTRL-STANDBY to shut off the alarm (if its enabled)
Sa ve RAM Disk (if u sin g RAM Disk feat u re)
Press Sta ndby / Sus pend but ton to pu t the compu ter in Stand by/ su spend
mode wh enever you ar e not a ctively us in g the comp u ter. This will save all you r
work an d rem emb er th e app lication a nd file you were previous ly using when
you return to the On cond it ion.
Power down th e system if you do not need th e comp u ter
3 .3 .6 Rech arging the Batte ry Packs
A sta n dalone ba ttery char ger option is availab le to charge notebook ba ttery packs .The b attery pa cks m ay also be char ged in th e notebook as follows:
1. In s t a ll t he ba t t ery pack in you r com pu t e r (if no t a lr eady in s t a lled ).
2. Con n ect th e AC Ad a pt er a s des cr ib ed in S ect ion 2 .
3. To fu l ly cha rge t he ba t te ry pack, leave it cha rging in t he Not ebook for a t lea s t
another 90 minutes .
3 .3 .7 Resto ring Miss ing Syst em FilesWhen you power up th e Notebook, i t au toma tically checks for certain key files th at
mu st b e presen t for norm al system operation. If an y of th ese files a re accidently
erased a s indicated by error messa ge, ins ert the Wind ows 95 Startu p Disket te an d
reboot the s ystem. This will allow you t o boot u p a nd trou bleshoot you r s ystem.
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3 .3 .8 Rebuilding t he Syst em SoftwareIn th e event of a h ar d drive replacement or system board replacemen t which
resu lted in loss of system software, you m ay need to rebu ilt th e entire system
software s t ru cture.
The following items are requ ired to rebu ild t he system software:
Set of ba cku p diskettes of th e system s oftware
Operational Notebook
Ins ert th e Wind ows 9 5 St art u p Diskette in th e Notebooks floppy drive an d p ower u p
the system.
nNote:For additiona l operating procedu res, refer to to the Extensa 450 Series Note-book Compu ter Us ers Manua l, Texas Inst ru men ts Part No. 9803942 -0001 . .
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4
The ory o f Ope rat ion
4 .1 IntroductionThis s ection d escribes th e n otebook th eory of operation.
4 .2 Notebook Functional Description
Fu n ctiona lly, the n otebook comp u ter cons ists of th e following m ajor su bsystem s:
Processor and Memory Subsystem
I/ O Subsys tem
Video Su bsystem
Hard Disk Su bsystem
Floppy Disk S u bsystem
PCMCIA Su bs ystem
Serial Infrared Su bsystem
Power Subsystem
A fu nctional block diagram of th e Extens a Notebook is sh own in Figu re 4-1.
4 .2 .1 Proce sso r/ Mem ory Subsys tem s
The Processor fu nct ion, h oused on th e Main Board, i s implemented with a 7 5mh z
Int elDX4 Process or. The pr ocess or opera tes in conjun ction with RAM an d ROM
Memory on th e Memory Boar d a nd other con trol logic on th e Main Board to processsoftware instructions (BIOS, Windows 95, and Applications).
Prima ry control for the Process or/ Memory su bsystem is imp lemen ted with th e
M1429L PC/ AT Ch ipset. Addr ess bu ffering a nd real t ime clock fun ction is
imp lemen ted with a n M1441 L.
The m emory subs ystem, implemen ted on th e Memory Board a nd opt ional Dual
In lin e Memory Modu les, pr ovides 4 MB (expa n da ble to 32 MB) of fas t DRAM
m emor y, 128 b ytes of CMOS RAM (ba tter y back ed u p) an d 2 56 KB of Flash ROM for
system a nd video BIOS stora ge. Tab les 4-1 th rou gh 4-3 conta in th e Notebook I/ O
addr ess m ap, DMA chan nel ass ignm ents an d IRQ interrupt level ass ignments
respectively.
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Figure 4 -1 Note book Funct ional Block Diagram
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Table 4 -1 Exten sa Series I/ O Addres s Map
Addre s s Ran ge De vic e
000-00F DMA Con troller 1
020-021 In terru p t Con troller -1
022-023 M1429 Regis ters
040-043 Tim er 1
060-06E Keyboa rd Con troller 8742 Ch ip Select
070-071 Rea l Tim e Clock an d NMI Ma s k
080-08F DMA Pa ge Regis ter
0A0-0A1 In terru p t Con troller 2
0C0-0DF DMA Con troller -2
1F0-1F7 Ha rd Dis k Select
178,,17A 6377 Regis ters
1F0-1F7 Ha rd Dis k Select
3F6, ,3F7,
278-27F Pa ra llel Port 3
35F, 36F Specia l I/ O Por ts
378,,37A Para llel Port 2
3BC-3BE Pa ra llel Port 1
3C0-3C5
3C6-3C9 Video DAC
3C0-3CF En h a n ced Gra ph ics Dis p la y
3D0-3DF Color Graph ics Ada pter
3E0-3E1 PCMCIA Con troller
3F0 -3F7 Floppy Dis k Con troller
3F8-3FF Ser ia l Por t 1
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Table 4 -2 DMA Chan ne ls
Contro lle r Channe l Addre s s Fun c t ion
1 0 0087 Spa re
1 1 0083 Spa re
1 2 0081 Diskette
1 3 0082 Spa re
2 4 Cas ca de Cas ca de
2 5 008B Spa re
2 6 0089 Spa re
2 7 008A Spa re
Table 4-3 IRQ Int e rrupt Le ve ls
Priorit y Int e rruptNumber
Interrupt Source
1 SMI Power m a n a gem en t u n it
2 NMI Pa rity Error Detected ,,I/ O Ch a n n el Error
3 IRQ0 In terva l Tim er,,Cou n ter 0 Ou tpu t
4 IRQ1 Keyboa rd
IRQ 2 In terru p t from con troller 2 (ca s ca de)
5 IRQ8 Rea l Tim e Clock
6 IRQ 9 Ca s ca ded to INT 0AH (IRQ 2)
7 IRQ10 Res erved
8 IRQ
11,Reserved
9
IRQ 12,PS/ 2 Mouse
10 IRQ13 INT from Coprocess or
11 IRQ14 Hard Disk Con troller
12 IRQ15 Reserved
13 IRQ3 Seria l Com m
Port 2
14 IRQ4 Ser ia l Com m Port 1
15 IRQ5 Res erved
16 IRQ6 Dis ket te Con troller
17 IRQ7 Pa ra llel Port
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n Note: A PCMCIA card can u se IRQ 3, 4, 5, 7, 9 an d 11 as long as it does n otconflict with th e interru pt a ddres s of an y other d evice.
4 .2 .2 I/ O Subsys temThe I / O su bsystem, implemented with an NS8733 4 VJ G Su per I/ O Controller Chip,
provides for su ch fu n ctions as int ern al Hard Drive contr ol, floppy drive control,
serial and para llel ports a nd su pport for the S erial Infrared port . The Su per I / O
Cont roller inclu des th e followin g feat u res : .
100 percent compa tible with ISA, EISA, an d Micro-chan nel arch itectu res
Bu ilt-in Flopp y Disk Cont roller
Software compa tible with th e DP8473, th e 765A an d N82077
16-byte FIFO (default disabled)
Burs t a nd Non-burs t modes
Perpend icu lar Recording drive su pport
New high-performance internal digital data separator (no external
filter comp onen ts r equired)
Low-power CMOS with enh an ced power-down m ode
Automa tic media-sense su pport
Two UARTS
Software compa tible with th e PC16550A an d PC164 50
MIDI compatible
Infrared support on UART2 (IrDA-compliant)
Bidirectiona l Para llel Port
En h an ced Par alle Port (EPP) compa tible
Exten ded Cap ab ilities Port (ECP) comp at ible, includ ing level 2
suppor t
Bidirectiona l u nd er eith er software or ha rdwar e con trol
Compa tbile with ISA, EISA, an d Micro Cha nn el arch itectu res
Ability to multiplex FDC signals on parallel port pins for external
FDD
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Includes protect ion ci rcu it a gainst dam age caus ed when printer is
powered u p, or operated at h igher voltages
In tegral IDE con troller
Provides a comp lete IDE in ter face with DMA cont rol (except for
optiona l bu ffers)
Int egra l addres s d ecoder- pr ovides selection of all prima ry an d s econda ry ISA
ad dres ses including COM1-4 a nd LPT1-3.
Enh an ced Power Management Fu nct ion
Special configuration registers for power down
Enh an ced program ma ble power -down an d wake-up m odes
Au to power-down an d wake-up modes
3 special pins for power management
Typical current cons u mption du ring power -down is less th an 10A
4 .2 .3 Video Subsy st emThe video su bs ystem, imp lemen ted on th e Main Board a nd on th e LCD Display
Unit , displays text, graph ics a nd drives a n extern al VGA port . The video su bsystem
is implement ed with a Cirru s Logic 624 5 h igh per form an ce flat p an el/ RT VGA
cont roller a n d s u pp orting logic an d video RAM (51 2KB).
The m ajor feat u res of th e VGA cont roller inclu de:
High ly int egra ted d es ign (flat p a n el / CRT VGA con tr oller, RAMDAC, clock
synthesizer)
Mu ltiple Bu s Arch itectu re Integrated Inter face
Local Bu s (32 -bit CPU Direct a n d VL)
EISA/ ISA (PC/ AT) 16-bit Bu s
Advanced fra me b u ffer a rch itectu re u ses availab le display memory, m aximizing
int egrat ion a nd minimizing chip cou nt
Integrated programmable l inear address feature accelerates GUI performance
High performance resulting from zero wait state writes (write buffer) and
minimu m wait s ta te reads (intern al asynchron ous FIFO design)
Su pports pa nel resolu t ions u p to 1280 x 1024 resolu t ion inclu ding 800x600
and 1024x768
SMARTMAP int elligen t color to gray s cale con version en h an ces text legibility
Text enha ncem ent featu re imp roves white text contra st on flat p an el displays
Fully Compatible with IBM VGA
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4 . 2 . 3 . 1 Extern al VGA Drive Cap abi li ty
On th e Extensa 450 , th e extern al VGA port is provided by th e port ada ptor fixtur e
in th e form of a 1 5-pin, fema le, D-type conn ector which ca n be u sed to dr ive an
extern al CRT (sta n dar d VGA modes with resolution s of 800 X 600 X 256 , or 640 X
480 X 256 ).
4 .2 .4 Hard Disk Subsys te mThe Ha rd Disk Su bsystem , controlled by th e IDE interface comp atible NS873 34
VJ G Su per I/ O Cont roller on th e Main Board , provides disk s torage for all system
software a nd u ser files. Init ially, the 45 0 Series Notebooks a re equ ipped with a 3 40
Million Byte ha rd drive. However, the onb oard controller can su pport h igh ca pa city
drives.
During the man u factu ring process , Texas Inst ru men ts forma ts the ha rd disk and
th en loads all su pplied s oftware includ ing Wind ows 95.
c Caution: Formatting the disk drive erases an y data that m ay be storedon the disk. Therefore do not attempt a format of the hard disk un less
the com puter self-test and diagno st ics confirm that the disk has n ot
been formatted.
A Har d Dr ive act ivity LED is located a lon g the front edge of th e n otebook. This LED
lights du ring hard driver read/ write accesses .
c Caution: The notebook should not be moved w hen the HDD LED is li t toprevent acciden tal damage to the hard drive.
4 .2 .5 Floppy Diske tt e Drive Subsys te mThe Floppy Diskette Drive Su bsystem consists of a Floppy Controller a nd th e Floppy
Diskette Drive. The Floppy Diskett e Drive can read / write sta nd ar d 3.5-inch
minidiskettes.
4 .2 .6 PCMCIA SubsystemThe n otebook is equ ipped with an on-boar d PCMCIA host ad apt er (CL-PD6722
PCMCIA Cont roller) an d s ockets to su pp ort on e Type I or Type II option or a Type III
option if th e Flopp y Drive is r em oved from th e u n it. Th e PCMCIA Cont roller h as th efollowing fea tu res :
Single-chip PCMCIA host adapters
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Direct con n ection to ISA (PC AT) Bu s
Direct conn ection to PCMCIA 2.0 Bu s
PCMCIA 2.0 - an d J EIDA 4.1 -comp lian t
82365SL-compatible register set, ExCA-compatible
Automatic Low-power Dynamic Mode for lowest power consumption
Program ma ble Su spend Mode
Five program ma ble memory wind ows p er socket
Two I/ O wind ows per s ocket
Program ma ble car d a ccess cycle t iming
8- or 16-bit CPU interface
8- or 16-bit PCMCIA interface support
ATA disk interface su pp ort
Au toma tic flas h m emory timing su pport
Easy host interface u sing ISA I/ O address es 03E0h , 03E1h
Mixed-voltage (3.3 V or 5V) oper at ion
Du al-socket-int erface, 208 -pin QFP
4 .2 .7 Power Subsy st emTh e Power Su bsystem consists of th e following m ajor par ts:
Power Man agement (ha rdware a nd software components)
AC Ada pt er
Prima ry Battery Board
Prima ry Battery Pack
Secondary Battery Board
Secondary Battery Pack
4 .2 .7 .1 Powe r Manage m ent
The notebook is equipped with a power management function that minimizes
battery usage for prolonged battery operation and automatically recharges thebat ter ies when the n otebook is u sed with an AC ada pter.
The power ma na gement m odes an d war nings include th e following:
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LCD standby mode
Hard disk s tand by mode
Sys tem s tandby/ su spend mode
Battery-low warn in g
Standby/ su spend u pon bat tery low
4 .2 .7 .2 AC Adapte r
The n otebook u ses a n AC ada pter with bu ilt in over voltage an d sh ort circu it
protection.
The ad apter can with s tan d a cont inu ous s hort -circui t to DC outpu t withou t
dam age to the notebook logic compon ents . The ada pter operates in sh u t down m ode
sh orting Vo trail an d res ets to th e nor ma l power mode after the fau lt condition isremoved.
4 .2 .7 .3 Prim ary Bat te ry Pac k
The Extensa Series Notebooks use the Duracell DR35 as the primary battery pack.
Specifications for th e Primary Ba ttery Pack ar e provided in Table 4-4.
Table 4 -4 Primary Battery Pack S pecification s
Func t ion Spe c ific at ions
Battery type NiMH (Nickel Meta l-Hydr ide)
Cell s tru ctu re 9 cells per pa ck (in s eries )
Nom in a l volta ge 10 .8 V
Cell en ergy capa city,
Typical,
Minimum
2400 mAH
250 0 m AH,
233 0 m AH,
Nom in a l r ated ca pa city 2 7 Wa tt-h ou rs
Operat ing Tempera tu re_,
Discharge,
Charge
-20 to 50 C (at 95 %RH),
0 t o 45 C (at 95 %RH),
Char ge and discharge
cycles
500 (minimum),
Weigh t 470 gra m s
Ba tter y d is ch a rge t im e 3 h ou r s (wit h APM)
Battery cha rge t ime
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4 .2 .7 .4 Se co ndary Bat te ry Pac k
As a n optiona l featu re, th e Floppy Drive can be rem oved from t he n otebook a nd a
Li-Ion (Lith iu m Ion) second ary b atter y pack can be ins talled in t h e sa me cavity to
provide a dditiona l battery opera ting t ime.
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START
COMPUTER
TROUBLE
INDICATION
?
DEAD
COMPUTER
SYMTOMS
?
RUNSELF TEST
ERROR
MESSAGE
?
MODEM
PROBLEM
?
RUN
DIAGNOSTICS
DIAGNOSTICS
ERROR MSG
?
NO
YES
NO
YESSEE PARAGRAPH
5.3.5
NO
YESSEE PARAGRAPH
5.3.4
NO
SEE
PARAGRAPHS
5.3.1 & 5.3.2
NO
WHEN POWER SWITCH
SET TO ON,, NO
INDICATION OF POWER;
SCREEN DARK, STATUS
LED's EXTINGUISHED
SET POWER SWITCH
TO ON. SELFTEST
AUTOMATICALLY RUNS
YES
See Appendix D(PC Doctor)
Figure 5 -1 Troublesho otin g Flowch art
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Try r ebooting th e s ystem (CTRL-ALT-DEL); res tore syst em from disk ettes , if
necessary.
If the computer is capable of running the Setup program; check the serial and
pa rallel port configura tions , an d other featu res th at m ay affect system
operation.
Run Diagnost ics to fu rth er isolate problem a rea (See Para graph 5.3.5).
For ind icated ha rdwar e failu res, cycle power an d rep eat s elf test to verify tha t a
ha rd fai lu re ha s occu rred.
Remove an d replace su spect h ar dware (as described in Section 6 of th is
ma nu al) an d retes t th e system u sing the diagnost ic tes ts as described in
paragraph 5 .3 .5 .
The d etailed block diagram , sh own in Figu re 5-2, is u sefu l in per form ing fau lt
analysis of various internal subsystems. For example, an LCD hardware problem
can be tra ced to eith er th e LCD, Inverter Board, VR Boar d, or Battery Board. Oth er
su bsystem problems ca n b e isolated in a s imilar fash ion u sing the detailed block
diagram a s a tr oub lesh ooting tool.
5 .3 Troubleshooting Procedures
The b u ilt-in s elf test p rogram an d th e disk resident diagnostics p rogram (PC-Doctor)
ar e u sefu l tools in comp u ter trou bleshooting. However, if th e compu ter h as a p ower,
keyboard or display problem, you first solve th is problem before ru n n in g
diagnostics. If th e comp u ter powers u p an d displays mess ages on th e LCD or emits
a s eries of beeps, sk ip to Paragra ph 5.4.3 for fu rth er ins tru ctions.
5 .3 .1 Troubleshooting a Power Supply Problem
If th e compu ter does n ot power u p when th e Power Switch is s et to the ON posit ion,
you most likely ha ve a ma lfu nction in th e power su bsystem (loss of power a t th e AC
Outlet, faulty AC Adapter, discharged Battery Packs, or faulty Power Supply Board).
With a p ower pr oblem, a ll LEDs a re extingu ish ed, th e LCD screen is blan k, th e
system does n ot respond when the s tan dby switch s everal t imes cons ecut ively and
no dr ive activity can be h eard . The comp u ter is u na ble to load s oftware an d
disp lays n o visible signs of activity.
To fau lt isolate a power p roblem, ch eck t h e followin g:
AC Adap ter an d Bat tery- Plu g in th e AC ada pter a nd dou ble ch eck all
connect ions on th e Adapter a nd compu ter . Ensu re tha t the NotebookPower
switch is set to the On posit ion an d th at th e system is n ot in Stan dby or s leep
mode.
Measu re th e voltage at th e AC Ou tlet or plu g in a k nown good ap plian ce (EG. a
lamp ) to verify tha t volta ge is p res en t. If th e volta ge is O.K., try replacing th e
AC Adapter
Check to see th at th e batter y pack is ins talled correctly (try us ing a r echa rged
ba ttery pa ck if ba tteryis discha rged).
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If the AC outlet voltage, AC Adap ter, an d ba ttery packs test n orma l but the
compu ter will not power up, replace the Power Su pply Board an d/ or Battery
Board a s des cribed in Section 6.
5 .3 .2 Troubleshooting a Display Problem
If the LCD remains blank when you tu rn on the compu ter, and the s ta tu s indicators
light, ch eck th e followin g contr ols on th e disp lay (See Figu re 3 -1):
Figure5 -2 Troubles ho ot ing Block Diagram
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LCD sta nd by mode - If th e LCD back light rem ains off, even with th e Contra st
Control set to i ts h ighest p osit ion, the LCD ma y be in Stan dby Mode . Press th e
Standby or Power bu t ton to power u p the system.
Notebook S et for Externa l Monitor- us e CMOS Setu p to r eset n otebook.
LCD - Replace the cover-display assembly as described in Section 6 of this
m anua l .
Low battery - Use a fully charged battery.
5 .3 .3 Fault Iso lation Usin g Selfte stWhen the compu ter is first powered u p, i t au toma tically perform s a self-test of its
centra l ha rdwar e an d m emory fu nctions. Du ring self-test (which las ts for a few
seconds), the display shows copyright and version number information.
n Note: Some procedures in this pa ragraph require you to us e keystroke se-quences , such as Ctrl-Alt-Del. To execu te a keystroke sequen ce su ch a s
this , you m u st p ress a ll three keys s imu ltan eou sly.
5 . 3 .3 . 1 Se lf Te s t Erro r Me s s age s
Upon s u ccessful comp letion of the self-test , th e compu ter a u toma tically loads its
operating system and other built-in utilities. If the self-test fails to complete
su ccessfu lly, the display sh ows one of the error m essa ges d escribed in Appen dix A.
5 .3 .4 PCMCIA Mode m Problem sIf an optiona l PCMCIA m odem does n ot work pr operly, check th e followin g item s:
Proper installation of any PCMCIA options (check Modem settings under
Cont rol Pan el).
Dialing problem or wrong nu mb er - Try dialing a n u mb er th at you h ave
previously dialed successfully.
Fau lty phon e line - Conn ect a teleph one to th e line a nd listen for a dial ton e.
Software program - Check to ensu re tha t you ha ve ins talled th e software
correctly.
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5 .3 .5 Fault Iso lation Usin g Diagnos tic s
PC-Doctor su pplied with the E xtensa 450 Series Notebooks is a powerfu l
diagnostics tool th at ca n h elp you sca n a n inter na l RAM system for viru ses,
deter mine th e ha rdwar e configura tion of a local or rem ote system , bench ma rk i ts
performa nce, an alyze the performa nce of al l su bsystems, a nd perform a s u ite of int eractive an d n on-interactive tests on a ttach ed devices. The test r esu lts a re stored
in a log which can be pr int ed ou t (by press in g F2) or sa ved in a disk file (by press ing
F3).
Featu res of th e diagnostic progra m a re accessed t hr ough a series of pu ll-down
men u s an d ba sic keyboard keys (cu rsor keys to move highlighted point er, Enter k ey
to select a h ighlighted featu re, ESC key to cancel a fu nction a nd move back one
level.
PC-Doctor is typically us er friendly bu t if you dont u nd ersta nd a featu re,
context-sens it ive h elp inform ation is availab le a t a n y t ime by pr essing th e F1
fu nction key; pres sing the F1 fu nction key twice accesses th e online Techn ical
Referen ce Man u al for PC-Doctor.
A powerful set of u tilities with in PC-Doctor (th at can be ru n loca lly or rem otely)
simplify the tas k of determ ining system configu ra tion da ta, a llocating an d u sing
system mem ory, IRQ an d DMA u se, wha t device drivers a re insta lled, wha t COM
an d LPT ports a re a ss igned a nd wha t ports ar e availab le, iden tifyin g parti t ioning
data for fixed disk drive(s), determining the VGA setup information, reading the
software interru pts / interru pt vectors , etc.
Fu n ctiona lly, PC-Doctor includ es th e followin g:
Group of nine n on-Int eractive diagnost ic tests th at perform a n on-destr u ctive
test of th e ma jor ha rdwar e fu nctions in th e notebook (Processor, Memory,
System b oard, video section, s erial an d pa ra llel ports (when loopba ck ad ap ters
ar e ins talled), ha rd d isk an d floppy disk .
Group of seven Inter active tests (requ ire opera tor inpu t) for test ing th e
keyboard, video sections, s oun d su bsystem , mou se, joystick, diskette drive,
printer su bsystem an d SCSI/ CD-ROM Drive su bsystems.
Utility tha t provides d etailed system inform ation su ch a s configura tion da ta,
allocation an d u se of system mem ory, IRQ an d DMA u se, wha t device driversare ins ta lled, what COM and LPT ports ar e ass igned an d wha t ports a re
availab le, par titionin g da ta for fixed d isk d rive(s), VGA set u p in form at ion ,
software interru pts an d interru pt vectors .
Group of sp ecial pu rpose u ti lit ies to ru n other t ests from PC-Doctor, perform a
viru s sca n of th e intern al RAM system, ed it configura tion files, s u rface s can
ha rd d rives , meas ur e system p erforman ce, open a DOS prompt , provides
terminal access to devices connected to serial ports, supports memory debug
operations, en ables remote operat ions, perm its deep disch ar ge of notebook
ba tteries an d pr ovides a n exten sive test reporting fu nction.
The PC-Doctor diagnostic program conta ins a grou p of nine n on-Interactivediagnostics, available from th e Diagnostics heading in th e main menu , tha t
perm its test ing various ha rdwar e sections with out opera tor inp u t. You ca n s elect
one, several, or all tests from th e Diagnostics men u . Thes e tests a re
non-destructive; the serial and parallel port tests require disconnecting external
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devices from you r n otebook a nd ins talling loopba ck p lu gs. The Non-Int eractive test
categories includ e:
CPU and Co-Processor Tests
Base RAM memory test
System Board tes t
Video Test
Com1 a nd LPT1 s erial port test s
Par allel Port Test
Fixed Disk test
Diskette Drive tests
Other devices (Sound card, PCMCIA options, etc.)
Interactive Tests
The PC-Doctor diagnostic test includ es a su ite of seven Int eractive tests th at r equire
operator inpu t du ring the cou rse of the tes t . The Interactive Tests category
includes:
Keyboard- tests th e keyboar d keys, LEDs an d repea t fu nction
Video -tests th e LCD an d extern al VGA cha ra cter sets, a nd colors.
Speaker-tests th e volu me res pons e at different frequen cies.
Mouse - tes ts the m ouse driver, bu t tons an d fun ct ional ity
Joys t i ck - calibra tes th e externa l joystick connected t o the system
an d tes ts t he joyst ick bu t tons
Diskette Drive - checks diskette dr ive fu nctiona lity
Maximum Syste m Load- thorou ghly exercises s ystem to th e
ma ximu m extent p ossible for performing system bu rn -in an d tes t
Printer Test - tests th e operation of a conn ected printer
SCSI Tes t - send s test codes to atta ched SCSI devices (requ ires u se
of a Dockin g System with SCSI)
CD-ROM Te s t - checks out an y atta ched CD-ROM Drive (requ ires
atta chm ent of a Docking S ystem with CD-ROM cap ability)
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Support ing Online doc um en tat ion
The PC-Doctor Diagnostic contains the following online information sources:
Online Techn ical Man u al- selected at an y t ime b y pressing F1 k ey twice or by
clicking on th e Qu estion Mark in the u pper left h an d corn er of an y PC-Doctor
Menu
On-line Help system th at provides context s ens it ive informa tion from everyPC-Doctor s creen- a ccessed b y press ing F1 key once (press ing F1 twice gets
you into th e online m an u al)
5 . 3 .5 . 1 Us e r In t erfac e t o PC-Do c to r
PC-Doctor is stru ctu red a s a text-mode, wind owed u ser inter face with pu ll-down
men u s. Program operation requ ires t he u se of th e following keys:
Cu rsor Keys- move the h ighlighted poin ter
ENTER Key- Selects th e h igh lighted option
ESC Key- Cancels curr ent fun ction an d goes ba ck one step
F1 Key- Activates the context-sensitive help feature (pressing F1 twice in a row
calls u p th e on line Techn ical Reference Man u al for PC-Doctor)
Scrolling wind ows, wh ich sh ow the r esu lts of various operations, u se t he following
keys:
Page Up/ Page Down- m oves th e screen one p age at a t ime
F2- Prints the log to PRN
F3- s aves t h e log to a file
You can also u se th e m ous e or Point to int eract with PC-Doctor. The leftm ost Select
key is u sed t o choose objects (men u entr ies a nd action codes typically enclosed in
bra ckets). Th e right most Select key is equ ivalent to th e ESC k ey which ta kes you
ba ck to your p revious step.
5 . 3 .5 . 2 Cre at in g a Bo o t able Flo ppy Dis k e t te
Prior to u sing PC-Doctor, crea te a boota ble flopp y diskette u sing th e followin g
procedure:
1. Power u p th e u n it; when u nit displays mes sa ge, "Sta rting Win dows 95", pres s
F8. Choose Comm an d Prompt Only from m enu .
2 . Using DOS, form at a floppy diskette.
3. From the A: prom pt, copy the ba sic MS-DOS files to th e diskette u sing the
followin g comm an d:
Format A: / F:14 40 / S
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Wher e th e value 1 440 is t he capa city of th e diskette (1.44 MB in th is exam ple).
4. Get into th e PC-Doctor directory ( type CD C:\ PCDR and press Enter)
5. Copy th e PC-Doctor files to th e bootab le disket te u sin g th e followin g
command:
XCOPY C:. A:.
After comp letion of this procedu re, you sh ould h ave a b ootab le diskette cont ainingPC-Doctor.
5 .3 .5 .3 Running PC-Doc tor
PC-Doctor is a DOS-resident pr ogram tha t can be ru n from eith er ha rd d isk or from
th e bootable diskette you previous ly created.
1 . Fr om th e C:\ p rom p t ch a n ge d ir ector y (typ e CD C:\ PCDR) an d press Enter
2 . The Diagnost ics Program loads int o system mem ory, an d the LCD displays th ediagnostics Header.
n Note: There are a nu mb er of comm an d-line s witches th at can be enteredwhen s tarting up PC-Doctor to ena ble au toma tic viru s sca nn in g, ena ble
loopba ck testing of serial/ par allel ports, work from th e rem ote men u if per-
form ing rem ote operations , etc. To get a listin g of th e availab le comm an d-
line switches, startup PC-Doctor with the following command:
PCDR / ? and press Enter.
n Note: If PC-Doctor detects a viru s, it will stop with an error m ess age. Youmu st th en u se one of the s ta nd ard viru s detect ion an d removal program s to
remove the viru s.
5 .3 .5 .4 Quit tin g PC-Do ct or
To exit PC-Doctor, Select t h e Quit pu ll down m enu an d then s elect the Quit to DOS
option.
n Note: For add itiona l inform ation , pres s F1 twice to access the onl ine Refer-en ce m anual for PC-Doc to r.
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6
Fie ld Se rvic e
6 .1 Introduction
This section cont ains p revent ive an d corrective ma int ena nce pr ocedur es for the
Extens a 45 0 Series Notebook Compu ters. The first par t of th e section descr ibes th e
computer cleaning procedures and preferred handling procedures for sensit ive
compon ents (e.g. d isk drives, b atter ies).
The s econd p ar t of th e section iden tifies a ll field r eplaceable parts ; the r ema ind er of
th e section conta ins removal an d replacemen t procedu res for th e field replaceab lepar t s .
6 .2 Preventive Maintenance
Preventive ma int ena nce is l imited to clean ing th e plastic case, th e keyboard, a nd
the display screen.
6 .2 .1 Cleaning the Com puterWhen it is n ecessar y to clean th e plastic cas e an d keyboard, u se a s oft , lin t-free
cloth, sl ightly da mp ened with a m ild detergent s olu tion or us e the conten ts of an y
comm ercially availab le com pu ter clean ing kit .
c Caution: Neve r use alcohol, petroleum -base d solvents , or harsh dete r-gents to c lean your compu ter. Also neve r spray any l iquids direct ly on
the co mpu ter case , keyboa rd, or screen . If the l iquid-crystal display
(LCD) scree n has be come sme ared or dusty, clean the sc reen by first ap-plying a m ild glass clean er to a soft, clean , l int-free cloth, and ge ntly
w ipe the glass . Never apply l iquids direct ly on the screen su rface.
c Caution : Do not use paper towe ls to c lean the d isplay screen. Paper canscratch the display screen matte .
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6 .2 .2 Protecting the Disk DrivesTo protect th e disk drives an d da ta, ba ck u p th e system disk p eriodically on floppy
diskettes. Periodically us e a hea d-clean ing diskette in th e floppy diskette d rive to
prolon g the l ife of th e drive an d to h elp m ainta in dat a int egrity.
6 .2 .3 Handling the Com pute r Batte ry PackThe ba t tery pack fu rn ish ed with th e comp ut er requires reasona ble care an dha nd ling to en su re efficient operation a nd ma ximu m life. Periodically in spect t he
ba ttery term ina ls a nd th e batt eries for evidence of corrosion a nd oxide bu ild-u p;
clean if necess ary.
To ens u re th at th e batter y pa ck end u res a n orm al life cycle, always observe the
following precau tion s when ha nd ling th e battery pa ck:
Do not drop th e batt ery pack or su bject i t to excess ive shock a nd vibra tion.
Do not expose the ba ttery pack to direct su nlight, moistu re, or chem icalcompounds .
Do not disas semble the ba t tery pack.
Do not u se th e bat tery pack to power other d evices.
Do not sh ort the b atter y leads or connect th e batt ery with r eversed p olarity.
Never at temp t to char ge the bat tery pack in a ny way other th an as described in
th i s man u al.
Always cha rge the ba ttery pack a s soon a s poss ible after a low bat tery
indication.
6 .2 .4 Rest oring Sys te m SoftwareThe h ar d dr ive on th e notebook compu ter is factory loaded with Windows 95 a nd
read y for operation. Su pplied with th e Win dows 95 system is a facility for creat ing
ba cku p diskettes of th e system s oftware. In the event of a d isk cra sh or other
problem, you can us e the Wind ows 95 S tartu p disket te to boot the u ni t and
perform troubleshooting.
6 .3 Require d Too ls and Equipm e nt
All notebook computer corrective maintenance procedures can be performed using
th e followin g tools: Tweezers
Small flat-blade screwdriver
Sm all Phillips scr ewdriver
Hexagonal Screwdriver
Plastic Stick
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Table 6-1 Cover Dis play As sem bly, Field Replacea ble Un its (FRUs)
FRU Des cript ion Re fere nc e
Paragraph
No.
FRU De sc ript ion Refe rence
Paragraph
No.
Inverter Board, DSSTN
10.4"
6 .5 .9 LCD Cover, DSSTN
10.4", 450
6.5.9
In verter Boa rd, TFT 9 .4" 6 .5 .9 LCD Cover, TFT 9.4",
450T
6.5.9
Display Assembly, 10.4"
DSSTN 45 0
6 .5 .8 Bezel, DSSTN 10.4",
450
6.5.9
Display Assembly, 9.4"
TFT 450 T
6.5 .8 Bezel, DSSTN 10.4",
455
6.5.9
Slide Pot Boa rd , DSSTN
10.4"
6 .5 .9 Bezel, TFT 9 .4", 450T 6.5 .9
Converter Board, TFT
9.4"
6 .5 .9 Bezel, TFT 9 .4", 455T 6.5 .9
6 .4 .2 Syste m Base Ass em blyAs sh own in Figu re 6-2, th e System Ba se Assem bly hou ses a var iety of
field-replaceable sub ass emblies a nd componen ts . The FRUs a nd para graph
references for rem oval/ replacemen t procedu res a re listed in Table 6-2. Tab le 6-3conta in s a list ing of Cu stom er (non -techn ical u ser) replaceab le u nits (CRUs) and
as sociated TI Part Num bers .
n Note: FRU level part n u mb ers a re n ot available at t ime of pu blication of this m an -u al. For required p ar t n u mb ers, r eference th e Field Ser vice Bulletin s (FSBs) for th e
Extens a 450 Series or contact Texas Inst ru men ts b y dial ing 1 -80 0 -TI TEXAS .
Figure 6-2 Base Ass em bly FRUs
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Table 6 -2 Base Ass em bly, Field Replac eable Unit s (FRUs)
FRU De sc ript ion Refe rence
Paragraph
No.
FRU De sc ript ion Refere nc e
Paragraph
No
Main Board As s em bly 6 .5 .16 Tou ch Pa d As s em bly 6.5 .11
Mem ory Boa rd As s em bly 6 .5 .15 Hea t Sin k Ass em bly 6 .5.6
Seria l IR Boa rd As sem bly 6 .5 .12 HDD Ca ble 6 .5 .4
Prima ry Battery Boar d
Assembly
6 .5 .13 FDD Cab le 6.5.4
Second ary Bat tery
Board Ass emb ly
6 .5 .17 HDD Cover Ass em bly 6.5.4
Power Su pply Board
Assembly
6 .5 .14 HDD Holder As sem bly 6 .5 .4
Flop py Dr ive As sem bly 6 .5 .3 Lower Ca se As sem bly Ref
Hard Disk Drive, 340
Million Byte, 12 .5m m
6.5 .4 Upper Ca se As sem bly 6.5.10
Keyboa rd As s em bly 6 .5 .5
Table 6-3 Not eboo k CRUs (Cus to m er Replace able Unit s)
CRU De sc ript ion TI Part No. Re fere nc e
Paragraph
No.
In ter n a l Ba t tery Pa ck , Ni-MH 9803928-0001 6 .5.1
Ba t tery Pa ck , Li-ION (Op tion ) 9803929-0001 6 .5 .3
4MB RAM Modu le 9803932-0001 6 .5.7
8MB RAM Modu le 9803950-0001 6 .5.7
16B RAM Modu le 9803933-0001 6 .5.7
Exter n a l Ba t tery Ch arger 9803934-0001 Ref.
Port Expa n der (Tra velBu d) 9803935-0001 Sec. 2
Fu ll Fu n ct ion Port Rep lica tor 9803936-0001 Ref.
PCMCIA Option 9803930-0001 Sec. 2
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