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Administration of Data Loss Prevention 15 Study Guide

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250-438: Symantec Data Loss Prevention Administration – 15.5 Exam Study Guide v2.0
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Page 1: Administration of Data Loss Prevention 15 Study Guide

250-438:SymantecDataLossPreventionAdministration–15.5

ExamStudyGuidev2.0

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamDescriptionCandidatescanvalidatetechnicalknowledgeandcompetencybybecomingaSymantecCertifiedSpecialist(SCS)basedonyourspecificareaofSymantectechnologyexpertise.Toachievethislevelofcertification,candidatesmustpassthisproctoredSCSexamthatisbasedonacombinationofSymantectrainingmaterial,commonlyreferencedproductdocumentation,andreal-worldjobscenarios.ThisexamtargetsITProfessionalsusingtheDataLossPreventionproductsuiteinanadministrativerole(includingthoroughknowledgeofpolicyauthoringandincidentreporting).Thiscertificationexamteststhecandidate’sknowledgeonhowtoplan,implement,andadministerSymantecDataLossPrevention.FormoreinformationabouttheSCSprogram,seehttps://www.broadcom.com/support/symantec/services/education/certification.

RecommendedExperienceItisverystronglyrecommendedthatthecandidatehas6-9monthsregularexperienceworkingwiththeentireSymantecDataLossPreventionproductsuiteinaproductionorlabenvironment.

StudyReferences

DataLossPrevention15.5Administration(5-DayInstructor-Ledwithhands-onlabs)

• DataLossPreventionLandscape• OverviewofSymantecDataLossPrevention• IdentifyingandDescribingConfidentialData• LocatingConfidentialDataStoredonPremisesandintheCloud• UnderstandingHowConfidentialDataisBeingUsed• EducatingUserstoAdoptDataProtectionPractices• PreventingUnauthorizedExposureofConfidentialData• RemediatingDataLossIncidentsandTrackingRiskReduction• EnhancingDataLossPreventionwithIntegrations

DataLossPrevention15.5PlanningandImplementation(1-DayInstructor-Ledwithhands-onlabs)

• OverviewofSymantecDataLossPreventionProductsandArchitecture• DesignConsiderationsforImplementingSymantecDataLossPrevention• InstallingSymantecDataLossPrevention

Courses https://www.broadcom.com/support/symantec/services/education***[UPDATE]

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

DataLossPrevention15.0Differences(eLearning)

• DLP15.0:DifferencesTraining–EndpointEnhancements• DLP15.0:DifferencesTraining–CloudSOCIntegration• DLP15.0:DifferencesTraining–Discover• DLP15.0:DifferencesTraining–Enforce• DLP15.0:DifferencesTraining–Appliance• DLP15.0:DifferencesTraining–ApplianceDemo

• SymantecDataLossPrevennton15.5ProductDocumentation:https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/symantec-security-software/information-security/data-loss-prevention/15-5.html

Productdocumentationreferencedinthisexam:• SymantecDataLossPreventionAdministrationGuide• SymantecDataLossPreventionSystemRequirementsandCompatibilityGuide• SymantecDataLossPreventionSystemMaintenanceGuide• SymantecDataLossPreventionInstallationGuide(WindowsorLinux)• SymantecDataLossPreventionUpgradeGuide(WindowsorLinux)• SymantecDataLossPreventionCloudPreventforMicrosoftOffice365ImplementationGuide• SymantecDataLossPreventionIncidentReportingandUpdateAPIDevelopersGuide• SymantecDataLossPreventionCloudDetectionServiceGettingStartedGuide• SymantecDataLossPreventionOracle12cEnterpriseImplementationGuide

• SymantecDataLossPreventionlandingpage:https://www.broadcom.com/products/cyber-security/information-protection/data-loss-prevention

ExamObjectivesThefollowingtableslisttheSymantecSCSCertificationexamobjectivesfortheexamandhowtheseobjectivesaligntothecorrespondingSymanteccoursetopicsandtheirassociatedlabexercisesaswellasthereferencedproductdocumentation.Candidatesarestronglyrecommendedtocompleteallapplicablelabexercisesinpreparationfortheexam.

Documentation https://support.broadcom.com/security

SymantecWebsites

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

DataLossPreventionArchitectureandOverview

ExamObjectives ApplicableCourseContentandProductDocumentation

DescribeDataLossPreventionasitpertainstotheindustry.

Course:SymantecDataLossPrevention15.5Administration

• Module:DataLossPreventionLandscape

Documentation:SymantecDataLossPrevention15.5AdministrationGuide

• IntroducingSymantecDataLossPrevention

DescribethefeaturesandfunctionalityofSymantecDataLossPrevention.

Course:SymantecDataLossPrevention15.5Administration

• Module:OverviewofSymantecDataLossPrevention

• CourseLabs:

o IdentifyingandDescribingConfidentialData(PolicyConfigurations)

o UnderstandingHowConfidentialDataisBeing

o PreventingUnauthorizedExposureofConfidentialData

Documentation:SymantecDataLossPrevention15.5AdministrationGuide

• IntroducingSymantecDataLossPrevention• DetectionServerTechnologies• DeployingtheCloudDetectionService• ImplementingandworkingwithAppliances• WorkingwithInformationCentricEncryption• EndpointAgentCapabilities(Protectand

Discover)• Otherchapterswithoverviewsofproductsin

theSymantecDataLossPreventionproductsuite

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContentandProductDocumentation

DescribetheSymantecDataLossPreventionarchitectureincludingeachproduct’sarchitecture.

Course:SymantecDataLossPrevention15.5Administration

• Module:OverviewofSymantecDataLossPrevention

Documentation:SymantecDataLossPrevention15.5AdministrationGuide

• IntroducingSymantecDataLossPrevention• InstallingandImplementingDetectionServers• OpticalCharacterRecognition• Network/EndpointDiscover• Otherchapterswithoverviewsofproductsin

theSymantecDataLossPreventionproductsuite

SymantecDataLossPrevention15.5SystemRequirementsandCompatibilityGuide

• HardwareRequirements

DataLossPreventionInstallationandConfiguration

ExamObjectives ApplicableCourseContent

DescribehowtoinstallDataLossPrevention.

Documentation:SymantecDataLossPreventionAdministrationGuideInstalladditionalDetectioncapabilities

• ManagingEnforceServerservicesandsettings

SymantecDataLossPreventionInstallationGuide(WindowsorLinux)

• PlanningaDLPInstall

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Describetheprocessforinstallingand/orregisteringDLPcomponentsinthecloud.

Course:SymantecDataLossPrevention15.5Administration

• Modules:

o LocatingConfidentialDataStoredonPremisesandintheCloud

o UnderstandingHowConfidentialDataisBeingUsed

Documentation:SymantecDataLossPreventionAdministrationGuide

• Installingandmanagingdetectionserversandclouddetectors

SymantecDataLossPreventionCloudPreventforMicrosoftOffice365ImplementationGuideSymantecDataLossPreventionInstallationGuide

• SecurityConfigurations• UnderstandingPost-InstallTasks

Givenascenario,determinehowtoconfigurepoliciestoeffectivelycaptureincidents,includingalldetectionmethods.

Course:SymantecDataLossPrevention15.5Administration• Module:IdentifyingandDescribingConfidential

Data• CourseLabs:

o IdentifyingandDescribingConfidentialData(PolicyConfigurations)

o UnderstandingHowConfidentialDataisBeing

o PreventingUnauthorizedExposureofConfidentialData

Documentation:SymantecDataLossPreventionAdministrationGuide

• DetectionTechnologies(DCM,EDM,IDM,VML,etc.)

• TestingandTuning• Authoringpolicies

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Givenascenario,describehowtoconfigureandmanageautomatedandsmartresponserulestoappropriatelyremediatespecifictypesofincidents.

Course:SymantecDataLossPrevention15.5Administration

• Module:PreventingUnauthorizedExposureofConfidentialData

• CourseLabs:

o RemediatingDataLossIncidentsandTrackingRiskReduction

Documentation:SymantecDataLossPreventionAdministrationGuide

• Configuringpolicyresponserulesandactions

DescribehowtoconfigureNetworkPreventwithappropriateMTAsorwebproxiestocaptureincidentsandblocknetworkcommunications.

Course:SymantecDataLossPrevention15.5Administration

• Module:UnderstandingHowConfidentialDataisBeingUsed

• CourseLabs:

o UnderstandingHowConfidentialDataisBeingUsed

Documentation:SymantecDataLossPreventionAdministrationGuide

• Configuringpolicyresponserulesandactions

DescribehowtoconfigureNetworkDiscover/CloudStoragetargets(repositories)tocaptureincidentsandconfigureNetworkProtectactions.

Course:SymantecDataLossPrevention15.5Administration

• Module:LocatingConfidentialDataStoredonPremisesandintheCloud

• CourseLabs:

o UnderstandingHowConfidentialDataisBeingUsed

Documentation:SymantecDataLossPreventionAdministrationGuide

• Discoveringwhereconfidentialdataisstored• WorkingwithInformationCentricEncryption

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

DescribehowtoconfigureEndpointPreventagentstoperformendpointactionsandconfigureEndpointDiscovertargetstocaptureendpointincidents.

Course:SymantecDataLossPrevention15.5Administration

• Modules:

o UnderstandingHowConfidentialDataisBeingUsed

o LocatingConfidentialDataStoredonPremisesandintheCloud

• CourseLabs:

o LocatingConfidentialDataStoredonPremisesandintheCloud

Documentation:SymantecDataLossPreventionAdministrationGuide

• UsingEndpointPrevent• Discoveringandpreventingdatalosson

endpoints• WorkingwithInformationCentricEncryption• Configuringpolicyresponserulesandactions• WorkingwithAgentConfigurationsandDevices

Givenascenario,describehowtouseAPIstointegrateDLPwithotherSymantecsolutions(suchasCloudSOCandICE)andthird-partyproducts.

Course:SymantecDataLossPrevention15.5Administration

• Module: Enhancing Data Loss Prevention withIntegrations

Documentation:SymantecDataLossPreventionIncidentReportingandUpdateAPIDevelopersGuide

• AbouttheUpdateandReportingAPI

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

DataLossPreventionManagingandReporting

ExamObjectives ApplicableCourseContent

Givenascenario,describeandapplythevarioustasksandtoolsassociatedwithserverandsystemadministration.

Course:SymantecDataLossPrevention15.5Administration

• CourseLabs:o UnderstandingHowConfidentialDatais

BeingUsedDocumentation:SymantecDataLossPreventionAdministrationGuide

• ManagingtheEnforceServerplatform• Installing and managing detection servers and

clouddetectors• AdvancedServerSettings

DescribehowtomanageDLPAgents.

Course:SymantecDataLossPrevention15.5Administration

• Modules:

o LocatingConfidentialDataStoredonPremisesandintheCloud

o UnderstandingHowConfidentialDataIsBeingUsed

• CourseLabs:

o UnderstandingHowConfidentialDataIsBeingUsed

Documentation:SymantecDataLossPreventionAdministrationGuide

• ManagingAgents• AgentConfigurations• ApplicationMonitoring

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Describehowtocreate,use,anddistributereportsinDLPusingtheavailabletools(EnforceGUI,ITAnalytics,ReportingandUpdateAPI,andIncidentDataAccessViews).

Course:SymantecDataLossPrevention15.5Administration

• Modules:

o RemediatingDataLossIncidentsandTrackingRiskReduction

o EnhancingDataLossPreventionwithIntegrations

• CourseLabs:

o RemediatingDataLossIncidentsandTrackingRiskReduction

Documentation:SymantecDataLossPreventionAdministrationGuide

• Remediatingandmanagingincidents

Describehowtoremediateincidentseffectivelyincludinguseofrole-basedaccesscontrol.

Course:SymantecDataLossPrevention15.5Administration

• Module:RemediatingDataLossIncidentsandTrackingRiskReduction

• CourseLabs:o RemediatingDataLossIncidentsand

TrackingRiskReductionDocumentation:SymantecDataLossPreventionAdministrationGuide

• Remediatingandmanagingincidents• Managingrolesandusers

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Describehowtomanageandmaintainpolicies.

Course:SymantecDataLossPrevention15.5Administration

• Modules:

o IdentifyingandDescribingConfidentialData

o PreventingUnauthorizedExposureofConfidentialData

• CourseLabs:

o RemediatingDataLossIncidentsandTrackingRiskReduction

Documentation:SymantecDataLossPreventionAdministrationGuide

• Authoringpolicies• Configuringpolicyresponserules• DataRetention

Givenascenario,determinehowtoreduceriskovertime.

Course:SymantecDataLossPrevention15.5Administration

• Module:DataLossPreventionLandscape

Documentation:SymantecDataLossPreventionAdministrationGuide

DataLossPreventionBasicTroubleshooting

ExamObjectives ApplicableCourseContent

NOTE:Foreachexamobjectivesinthistable,pleasefamiliarizeyourselfwiththerelevantarticlesintheTechSupportKnowledgeBase(inadditiontotheparticulardocumentationspecifiedforeachobjective).ToaccessKBarticles,gotohttps://support.broadcom.com/security,clickonProductInformation,andsearchforproductsintheDataLossPreventionsuite.(KBarticlesaregroupedbyindividualproductsinthesuite.)

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Givenascenario,identifydatabaseissuesinSymantecDataLossPrevention.

Documentation:SymantecDataLossPreventionOracle12cEnterpriseInstallationGuide

• InstallingOracle12c• VerifyingDatabasereadiness

SymantecDataLossPreventionSystemMaintenanceGuide

Givenascenario,troubleshootEnforceissuesinSymantecDataLossPrevention.

Documentation:SymantecDataLossPreventionAdministrationGuide

• VariousDetectionServerKnowledge• WorkingwithUserRisk• AccessingtheEnforceConsole

Givenascenario,troubleshootendpointagentissuesinSymantecDataLossPrevention.

Documentation:SymantecDataLossPreventionAdministrationGuide

• ManageDLPAgents(Installation/Removal)

SymantecDataLossPreventionSystemMaintenanceGuide

Givenascenario,troubleshootdetectionissuesinSymantecDataLossPrevention.

Documentation:SymantecDataLossPreventionAdministrationGuide

• InstallingandManageDetection/Clouddetectionservers

• DetectionServersBasicConfiguration

SymantecDataLossPreventionSystemMaintenanceGuide

Givenascenario,troubleshootdetectionserverissuesinSymantecDataLossPrevention.

Documentation:SymantecDataLossPreventionAdministrationGuide

• EnforceandDetectionServerServices

SymantecDataLossPreventionSystemMaintenanceGuide

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

ExamObjectives ApplicableCourseContent

Troubleshoottheinstallation/upgradeprocessusingSymantectools.

Documentation:SymantecDataLossPreventionUpgradeGuide

• UpgradePhases• Databasepreparation

SymantecDataLossPreventionInstallationGuide

DescribehowtoconfigureCloudDetectionServiceandintegrateitwithSymantecCloudSOCtomonitorandprotectdatainmotionanddataatrestincloudapplications.

Documentation:SymantecDataLossPreventionAdministrationGuide

• WorkingwithCloudConnectors• ApplicationDetection

SymantecDataLossPreventionInstallationGuide

• InstallinganEnforceServer

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

SampleExamQuestionsReview the following sample questions prior to taking an exam to gain a better understandingof the types ofquestionsasked.

1. WhatSymantecDataLossPreventionproductcanmonitorandblockFTPtransmissions?

A. NetworkMonitorB. NetworkPreventforWebC. NetworkPreventforEmailD. NetworkDiscover

2. AnorganizationwantstoimplementEndpointPreventandEndpointDiscoverfor120,000endpointcomputersusingtransientconnections.WhatistheminimumnumberofEndpointServersthatanorganizationwouldneedtoinstall??

A. 4B. 6C. 8D. 10

3. Inwhichtwo(2)wayscanthedefaultlistenerportforadetectionserverbemodified?(Selecttwo.)

A. ThroughtheEnforceuserinterfaceunderSystem>OverviewB. ByeditingtheCommunication.propertiesfileonadetectionserverC. ThroughtheEnforceuserinterfaceunderManage>PoliciesD. ByeditingtheMonitorController.propertiesfileonadetectionserverE. Byeditingthemodel.notification.portfileonadetectionserver

4. Astategovernmentalagencyhasdigitizedpaperapplicationsreceivedfromresidentsoverthepastseveralyears,andrecentlytheagencydeployedaFormMatchingpolicytopreventthesecompletedapplicationsfromleavingtheirnetwork.However,whenemployeestrytosendofficialpublications,blankapplicationforms,orothernon-confidentialPDFdocumentsexternally,theFormMatchingprocessseemstorunmuchslowerthanexpected.WhatcantheagencydotoimproveFormMatchingperformance??

A. Replaceall the files in the FormMatchingprofile's imagegallerywithhigher resolutionPDFs.

B. ReducetheFillingThresholdsettingintheFormMatchingpolicy'srulestoavalueof4orless.

C. CreatefewerFormMatchingprofileswithalargernumberofblankformsineachimagegallery.

D. ProtectthefileswithanEDMpolicyinsteadbecauseEDMisinherentlymoreefficient.

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

5. AnorganizationismonitoringemailbasedonDLPpoliciesbutisnowreadytoimplementautomatedblocking.Aspartofthedesignedincidentresponseprocess,theIncidentResponseteamwantstofosterawarenessamongendusersbykeepingtheminformedofanyemailthatisblocked.WhichresponseruleconfigurationwillallowaDLPAdministratortoblocktheemailwhileprovidingcontextandincidentinformationtotheemailsender?

A. CombineaBlockSMTPMessagewithanAddNoteactionthatincludesincidentvariablesB. CombineaModifySMTPMessagewithanAddNoteactionthatincludesincidentvariablesC. Create Block SMTP Message and include incident variables in the Bounce Message to

SenderfieldD. CombineaBlockSMTPwithaSendEmailnotificationactionthatincludesincidentvariables

6. Whichtwo(2)incidentconditionsareavailabletoconfigureAutomatedResponseRules?(Selecttwo.)

A. IncidentStatusB. SenderGroupsC. ProtocolorEndpointDestinationD. IncidentMatchCountE. FileSize

7. WhichresponseruleactionwillbeignoredwhenusinganExactDataMatching(EDM)policy?

A. NetworkPrevent:RemoveHTTP/HTTPSContentB. All:SendEmailNotificationC. NetworkProtect:CopyFileD. EndpointPrevent:Notify

8. Whichtwo(2)stepsshouldanDLPAdministratortaketoanalyzetrafficoverport578TCP?(Selecttwo.)

A. Createtheport578underSystem>Settings>Protocols>AddProtocol.B. Addport 578 to the existing signature-basedHTTP protocol underSystem >Settings >

Protocols>HTTP.C. Createport578underSystem>ServersandDetectors>Traffic>AddProtocol.D. EnableNetworkMonitordetectionforport578underSystem>ServersandDetectors>

OverviewServer>DetectorDetail>Configure.E. EnableNetworkMonitordetectionforport578withadetectionruleassignedtoanactive

policyunderManage>Policy>PolicyList.

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

9. AChiefInformationSecurityOfficer(CISO)wantstoconsolidateDLPIncidentRemediationtriageandfollowupusingathird-partyHelpDeskthroughWebServices.WhichdocumentadvertisesalloftheavailableoperationsintheIncidentReportingandUpdateAPI?

A. SimpleObjectAccessProtocol(SOAP)B. WebServicesDescriptionLanguage(WSDL)C. SimpleOrientedAccessProtocol(SOAP)D. WebServicesDefinitionLanguage(WSDL)

10. Anincidentresponderisviewingadiscoverincidentsnapshotandneedstodeterminewhichinformationtoprovidetothenextlevelresponder.Whichinformationwouldbemostusefulinassistingthenextlevelresponderwithdatacleanup??

A. IncidentDetails:MessageBodycontentB. DataOwner:FromDataInsightC. IncidentDetails:FileOwnermetadataD. AccessInformation:FilePermissions

11. ADLPAdministratoriscreatingarolethatcontainsanincidentaccessconditionthatrestrictsusersfromviewingspecificincidents.Whichtwo(2)conditionscantheadministratorspecifywhencreatingtheincidentaccessconditioninarole?(Selecttwo.)

A. FiletypeE. CustomattributeF. RecipientG. FilesizeH. Policygroup

12. Anincidentresponderseesbasicincidentdatabutisunabletoviewspecificdetailsoftheincident.Whatcouldbewrongwiththeconfigurationintheincidentresponder'srole?

A. Viewoptionisselected,andalldisplayattributesaredeselected.B. IncidentAccesstabconditionsarespecified.C. AvailableSmartResponserulesaredeselected.D. Serveradministrationrightsaredeselected.

13. WhichdetectionmethodshouldaDLPAdministratorutilizetoblockfilescontainingcreditcardnumbersfrombeingtransferredfromanendpointcomputertoanexternalUSBdrive?

A. KeywordsB. ExactDataMatchingC. VectorMachineLearningD. DataIdentifier

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

14. ANetworkMonitorserverhasbeeninstalled.TheserverisreceivingtrafficbutEnforceisNOTshowingincidents.RunningWiresharkindicatesthatthedesiredtrafficisreachingthedetectionserver.Whatisthemostlikelycauseforthisbehavior?

A. Themirroredportissendingcorruptedpackets.B. Thewronginterfaceisselectedintheconfiguration.C. TheconfigurationissettoprocessGETrequests.D. ThecommunicationwithEnforceisinterrupted.

15. Whichtwo(2)piecesofsysteminformationarecollectedbySymantecDataLossPreventionSupportabilityTelemetry?(Selecttwo.)

A. CurrentlyinstalledversionoftheEnforceServerB. NumberofpoliciescurrentlydeployedC. CumulativestatisticsregardingnetworktrafficD. FiletypesforwhichthereareincidentsE. Numberofsystemalertsgenerateddaily

16. UnderwhichcircumstancesdoesCloudSOCreferafileforDLPScanning?

A. WhenitmatchesparametersconfiguredinApplicationDetectionConfigurationB. WhenitmatchesparametersconfiguredintheEnforcepolicyC. WhenitmatchesparametersconfiguredinCloudDetectionServiceD. WhenitmatchesparametersconfiguredinCloudSOC

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Copyright © 2020 Broadcom Incorporated. All rights reserved. Specifications and product offerings are subject to change without notice.

SampleExamAnswers:

1. B2. A3. A,B4. C5. D6. C,D7. D8. A,D9. B10. B11. B,E12. A13. D14. D15. A,D16. A


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