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Agenda Page 1 Updated 4/11/2021 8:56 AM Date: Wednesday, April 14, 2021 Time: 10:00 AM Call to Order Approval of Agenda Approval of January 2020 Minutes Public Comment County Staff Report A) Staff Introductions B) Jeff Schwartzenberg - 1st Quarter Analysis C) Steve Chandler - 1st Time Visitor Report County Manager Report Old Business A) Visioning Statement & Visioning Document 1) Visioning New Business A) What is our Mission / Branding? B) Wind Turbines Director's Report A) Highlights from our Staff Retreat B) Maritime Museum C) African American Experience of NENC AAENENC D) Occupancy Tax Report OCC TAX RPT Currituck County Tourism Advisory Board Agenda Currituck County Extension Center
Transcript
Page 1: Agenda - Wednesday, April 14, 2021

Agenda Page 1 Updated 4/11/2021 8:56 AM

Date: Wednesday, April 14, 2021 Time: 10:00 AM

Call to Order

Approval of Agenda

Approval of January 2020 Minutes

Public Comment

County Staff Report

A) Staff Introductions

B) Jeff Schwartzenberg - 1st Quarter Analysis

C) Steve Chandler - 1st Time Visitor Report

County Manager Report

Old Business

A) Visioning Statement & Visioning Document

1) Visioning

New Business

A) What is our Mission / Branding?

B) Wind Turbines

Director's Report

A) Highlights from our Staff Retreat

B) Maritime Museum

C) African American Experience of NENC

AAENENC

D) Occupancy Tax Report

OCC TAX RPT

Currituck County

Tourism Advisory Board Agenda Currituck County Extension Center

Page 2: Agenda - Wednesday, April 14, 2021

Currituck County Tourism Advisory Board April 14, 2021

Agenda Page 2 Updated 4/11/2021 8:56 AM

E) Upcoming Events

Board Members' Report

Other Business

Adjourn

Page 3: Agenda - Wednesday, April 14, 2021

CURRITUCK COUNTY

NORTH CAROLINA

Draft Minutes Page 1 Updated 11/2/2020 6:04 PM

January 13, 2020 Minutes – Regular Meeting of the Tourism Advisory Board

CALL TO ORDER

Attendee Name Title Status Arrived

Benjamin Beasely Board Member Present

Todd Cartwright Board Member Absent

Doug Brindley Board Member Present

Sharon Price Board Member Absent

Sophie Bennewitz Board Member Present

Ann Bell Board Member Absent

Keith Dix Board Member Present

Bob White Ex-Officio Present

Tameron Kugler Director Present

Ben Stikeleather Ex-Officio Present

APPROVAL OF AGENDA

RESULT: APPROVED [UNANIMOUS]

MOVER: Keith Dix, Board Member

SECONDER: Benjamin Beasely, Board Member

AYES: Benjamin Beasely, Board Member, Doug Brindley, Board Member, Sophie

Bennewitz, Board Member, Keith Dix, Board Member

ABSENT: Todd Cartwright, Board Member, Sharon Price, Board Member, Ann Bell, Board

Member

APPROVAL OF NOVEMBER 12, 2019 MINUTES

1. November 12, 2019 Minutes

RESULT: APPROVED [UNANIMOUS]

MOVER: Keith Dix, Board Member

AYES: Benjamin Beasely, Board Member, Doug Brindley, Board Member, Sophie

Bennewitz, Board Member, Keith Dix, Board Member

ABSENT: Todd Cartwright, Board Member, Sharon Price, Board Member, Ann Bell,

Board Member

PUBLIC COMMENT

No Public Comment

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Page 4: Agenda - Wednesday, April 14, 2021

Currituck County Tourism Advisory Board January 13, 2020

Draft Minutes Page 2 Updated 11/2/2020 6:04 PM

COUNTY STAFF REPORT

A. None

COUNTY MANAGER REPORT

County Manager reported that they are rethinking trash collection on the beach. Recycing has become expensive and less regular trash receptacles make more trash available to wildlife as the trash is sitting beside the already full receptacles - idea is to convert recycling receptacles to regular trash receptacles to keep more trash off the ground

Maritime Museum slabs have been poured and expect to go vertical with steel in 10 days or so - expects the Museum to fully open in Spring of 2021.

OLD BUSINESS

A. Visioning Statement & Visioning Document

i. March 4

March 4 will be the date of the meeting to update the Visioning Document at the Extension Ctr.

NEW BUSINESS

A. 2020 Election of Officers

Doug Brindley re-elected as Chair

Keith Dix re-elected as Vice Chair

B. Presentation & Consideration of Event Grants

Grants presented to Tourism Advisory Board:

Flower & Garden Show - Currituck Master Gardeners, Adam Formella ($3,451) Truckin' Food Truck & Wine Series - Sanctuary Vineyards, Tameron Kugler subbing for John Wright ($7,000) Crabdaddy Seafood & Music Festival - Sanctuary Vineyards, Tameron Kugler subbing for John Wright ($2,500) Pig Point Kayak Fishing Tournament - Currituck Chamber of Commerce, Josh Bass ($20,000) Mustang Rock & Roast - Bearded Face Productions, Mike Dianna ($20,000) Currituck Wildlife Festival - Coinjock Ruritan Club, Rhonda Morris ($15,200) Outdoors Day - Outer Banks Center for Wildlife Education, Sharon Meade ($9,600) Peach Festival 2020 - Knotts Island Ruritan Club, Lee Waterfield not present ($19, 875) Peach Festival 2019 - Knotts Island Ruritan Club, Lee Waterfield not present ($7,273.61)

DIRECTOR'S REPORT

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Page 5: Agenda - Wednesday, April 14, 2021

Currituck County Tourism Advisory Board January 13, 2020

Draft Minutes Page 3 Updated 11/2/2020 6:04 PM

A. Website Refresh

New look for website in January or early February to complement style of the new Corolla landing page

B. Quarterly Report

Second Qtr. report briefly reviewed - highlight is that Social Media followers on FBook grew over 4,000 during the 2nd qtr., Twitter acct has grown to 6,000 followers, website stats are cyclical (after a year, should have better comparative data), bounce rates

1. Second Quarter Report - Oct - Dec 2019

C. Occupancy Tax Report

Basically running in place - flat (up .67% as of last year in November)

Cautiously optimistic regarding bookings Election year does not seem to be making a impact - political fatigue Keep marketing efforts though end of March with the message to book early to get what you want and keep family happy County Manager updated TAB on Southern Shores hosting DOT speaking to mid-Currituck bridge - DOT is doing everything up to the impending lawsuit - looks like $20 toll each way in season

1. Occupancy Tax

D. Upcoming Events

i. Visit NC Conference

Conference March 22-24 in Asheville, NC - those that will be attending: Tameron, Kaye, Stuart, Alex, Bob White, Doug Brindley Director discussed those conferences she feels are valuable in terms of networking and education.

ii. Memorial Day Beach Blast

May 24, 2020: Changing the time and concentrating on the music & food - not a lot of kid stuff - cornhole boards and a bouncy house - Blackwater Rhythm & Blues is the band

Director also brought up that they are revamping the Wednesday event - worked with John Wright and Sophie to come up with some new ideas - renaming it - we are not going to discourage children but will market it as an adult event - possible special tour focusing on Prohibition and bootlegging with $20 ticket - curated crafters and food trucks

iii. Maritime Museum

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Page 6: Agenda - Wednesday, April 14, 2021

Currituck County Tourism Advisory Board January 13, 2020

Draft Minutes Page 4 Updated 11/2/2020 6:04 PM

Director said that with the museum building completion date set tentatively for the end of October, she is looking to set up some small events (lectures, etc.) leading up to the grand opening.

BOARD MEMBERS' REPORT

None

OTHER BUSINESS

Grant consideration and selection February 18 at BJs restaurant at 11:00 AM. Director will email date and attach the score sheet that is formulated to be filled out online if desired.

ADJOURN

RESULT: APPROVED [UNANIMOUS]

MOVER: Benjamin Beasely, Board Member

SECONDER: Sophie Bennewitz, Board Member

AYES: Benjamin Beasely, Board Member, Doug Brindley, Board Member, Sophie

Bennewitz, Board Member, Keith Dix, Board Member

ABSENT: Todd Cartwright, Board Member, Sharon Price, Board Member, Ann Bell, Board

Member

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Page 7: Agenda - Wednesday, April 14, 2021

Currituck Tourism Visioning Retreat

July 24, 2017

Currituck Extension Center

M. Rodney Sawyer Conference Room

Prepared by: Cameron Lowe

Attendance:

Stuart Chamberlain, Elaine Goodwin, Jill Landen, Nancy Garris, Greg Schwarga, Bob White, Mike Dianna,

Carlos Velazquez, Kemberly Sawyer, Jason Weeks, Sierra Scellato, Dan Scanlon, Eileen Wirth, Laurie

LoCicero, Jay Bender, Mike Martine, Suzanne Serianni, Kaye Beasley, Allyson Sproul (observer), Becky

Pedersen (observer)

Intended Outcomes:

Purpose for the day was discussed with the following intended outcomes identified:

1. Refine our assessment of the current situation

2. Review 5-10 year vision for tourism in Currituck

3. Edit and identify strategies to support the vision

Assessment of Current Situation:

Participants reviewed and brainstormed current status of tourism in Currituck with regard to the following

contexts: current tourism trends, current political factors, economic climate, visitor needs/wants, and current

assets and amenities. Question addressed: “What factors are influencing tourism in Currituck today?”

Results:

● Trends: ○ Previously Identified:

■ Visitor expectations currently observed -- many expect the weather to cooperate; concerns about commercialism; desire

local flavor (farm markets, etc); desire all inclusive opportunities; desire authenticity; desire events

■ Travel Habits currently observed -- millennials are traveling in large groups; family reunions; big houses/event homes;

eating in farm to table establishments; day trips; using online/social media

■ Visitor attitudes currently observed -- less mannerly visitors; social media complainers; short stays; desire smaller

accommodations; increased traffic; disappointed with off season events and dining (or lack thereof); day use access of the

4WD area; want parking/pedestrian access

○ New Observations:

■ Smaller homes are renting

■ VRBO (Vacation Rental By Owner)

■ Location competition

■ GPS apps affecting travel rates

■ Experience vs. purchasing

● Political Factors: ○ Previously Identified:

■ Local/State Government -- elections could influence things; local government support; lack of overall vision; including

elected officials in county goals; budget is in control of government; offshore drilling concerns; sustainability of tourism

(environmental and financial); regionalism

■ Mainland vs. Beach -- growth in all areas; uncertainty around the definition of tourism; overriding mentality of competition;

connecting the county

■ Resident Education -- connecting the county; locals perception of tourists/tourism; understanding of economic impact of

tourism; balancing needs with expectations of all stakeholders; rule enforcement; use of occupancy tax; role of

government

■ Traffic -- back-up relief; toll on 168 (coming into NC); possible ferry tolls; need more community involvement in the political

process (attendance at public meetings vs. social media trolling)

■ Bridge -- funding constantly changes (priority); questions regarding actual impact of proposed span

■ Terrorism -- Lawmakers and public officials reactions to terrorism events could affect travel negatively or positively

○ New Observations:

■ New board

■ State level legislature (HB2, etc) - Funding for programs/facilities

■ Travel restrictions (visitors, student exchange programs, etc)

■ Pedestrian walkways in Duck

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● Economic Climate: ○ Previously Identified:

■ Visitor spending -- spending factors such as disposable income, etc; obstacles to spending such as competition, pricing,

etc

■ Business Challenges -- workforce (seasonality, housing, etc); providing services (that meet clients’ expectations);

seasonality

■ County Government -- infrastructure, financing, etc

■ Millennial Travel -- changing demographic, how do they make decisions

○ New Observations:

■ Staffing challenges/seasonality

■ More optimistic - more spending

■ Markets growing (possible bubble)

■ Election year over

■ Housing market stable - more building

● Visitor Needs/Wants: ○ Previously Identified:

■ Things To Do -- activities; dining; pet friendly options; churches; camping; options for children/teens; off season availability

■ Experience -- escape; simplicity; quality/value; authenticity; variety; opportunities specific to the area

■ Transportation Options -- pedestrian/bike paths; mass transit options

■ Housing -- smaller; shorter term; other check-in/check-out options

■ Information and Services -- medical services; handicap access; reliable, up to date information

○ New Observations

■ Solution to traffic issues

■ More trails/paths

■ More event homes

■ New bathroom facilities/bath house

■ ADA ramps

■ High level of service

● Current Assets/Amenities: ○ Previously Identified:

■ Attractions -- lighthouse; Whalehead; beaches; sound; ferry; horses; historic sites; local residents; etc.

■ Activities -- shopping; hunting; birding; golf; boats; tours; etc.

■ Events -- festivals; weddings; horse shows; running events; etc.

■ Local Cuisine

■ Nature -- Mackay Island; sharks (no attacks yet) ;)

■ Local Assets/Amenities -- locals; airport; recreational facilities; Extension facilities and events; distinct local culture; etc.

■ Other Uncategorized Assets -- affordability; safety; walkability; ADA homes; designation (Northernmost spot in NC)

○ New Observations:

■ WRC - wildlife center

■ Historic Corolla Park - new public wedding bathrooms

■ Whalehead Wednesdays

■ Boat/Kayak ramps and accesses

■ Water Park

■ Growing short term accommodations (Elan University Park, Kilmarlic - mainland)

■ Greenway

■ ADA Beach access and bath house

■ Corolla Adventure Park

■ Ball fields/tournaments

■ Wildlife refuge - Mackay Island

■ Ferry & Water Taxi

■ Shingle Landing park coming

■ Boardwalk at Waterlily ramp

■ Audubon Center

■ Kitty Hawk Kites tours from Duck to Sanctuary

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Participants reviewed and refreshed the SPOT Matrix (strengths, problems, opportunities, and threats) to

further assess the current state of tourism in Currituck County.

Strengths Problems Opportunities Threats

Location Traffic Transit opportunities (capitalizing on the traffic situation)

Negative natural “events”

Attractions Infrastructure Expanding promotion Economic downturn/factors

Reputation Seasonality Niche marketing Offshore drilling/environmental concerns

Government Support Public/Private Communication Year round marketing Terrorism

Family Oriented Disconnect between mainland and OBX

Promote mainland/day trippers Change in demographic culture

Beach Quality Visitor/resident attitudes Eco-tourism/ Outdoor adventure Overcrowding commercialism & sustainability (threatens image and capacity)

Natural Resources Accommodation issues Sports tourism Infrastructure impacting the target market

History Year round workforce housing New Ideas (skywheel, zipline, fishing pier)

Other things that impact the target market

Local’s Hospitality Social media reviews Assessing trends and future potential (as feedback for decision making)

State government

Marketing Clear definition of tourism Negative image

Unknowns

Accessibility Communicating assets to locals and visitors

Growth in Southeast Virginia

Social media

Horses Boat Basin Dredging Promoting Agri-tourism Old technology/web info

Sea to sound access Geographic challenges Better incorporate new technologies (specifically geo related)

Increased commercialization (loss of habitat)

Moyock mega site Complimentary marketing of beach & mainland

Education

Educate business owners re: technology and social media

Improving sea/sound access

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Page 10: Agenda - Wednesday, April 14, 2021

5-10 Year Vision for Tourism in Currituck County

Participants reviewed the previously identified vision statement (Currituck County is a well known, year-round,

accessible and diverse tourist destination) to answer the question: “What should tourism in Currituck County

look like in the next 5-10 years?”

Revised statement: Currituck County is a year-round, accessible and diverse visitor destination.

Strategies to Support the Vision

Participants reviewed and revised objectives to support the vision.

Vision: Currituck County is a year round, accessible and diverse tourist destination.

Objectives:

1. Continue to develop strategic partnerships with other businesses and organizations (internal

and external).

2. Stay abreast of marketing trends and technologies.

3. Establish a critical mass of businesses in order to recruit/support a mainland hotel or lodging.

4. Continue to improve communication between tourism, planning, economic development and

recreation.

5. Create more personalized, targeted marketing

6. Promote year-round tourism.

Parking Lot

Participants were given the opportunity to capture discussions and ideas in the “parking lot” that could be

further examined at a later date.

● We have 2 tourist destinations, should we market them differently?

● What effect will air B&B have on our tourism?

● Additional ideas for vision wording:

○ Desireable

○ NCs first county

○ Historic

○ The premier

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Summary

Vision: Currituck County is a year round, accessible and diverse visitor destination.

Summary of New Ideas Regarding the Current State of Tourism in Currituck:

● Currituck has improved accessibility options for visitors

● There are a variety of added amenities in the county (waterpark, sports fields, etc)

● There is a new/different political climate that has and could have impacts on tourist industry (HB2,

travel restrictions, etc)

● Currituck has experienced some economic recovery and stabilization and even growth in the housing

market.

● New technologies abound, specifically those that utilize GPS

Supporting the Vision:

Revised Objectives:

1. Continue to develop strategic partnerships with other businesses and organizations (internal

and external).

2. Stay abreast of marketing trends and technologies.

3. Establish a critical mass of businesses in order to recruit/support a mainland hotel or lodging.

4. Continue to improve communication between tourism, planning, economic development and

recreation.

5. Create more personalized, targeted marketing

6. Promote year-round tourism.

***= new or substantially different objectives

Recommendations and Considerations:

1. Revisit vision statement - in its current state, it provides an adequate target, but is weakly worded.

2. Review above information to more fully develop an operational plan - need specific strategies for each

objective.

3. Share plan with businesses, stakeholders and county officials.

4. Begin immediate action on objectives and strategies identified.

5. Have regular check-ins at staff and board meetings to determine status of implementing strategies to

reach objectives.

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Page 12: Agenda - Wednesday, April 14, 2021

African American Experience of

Northeastern North Carolina

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Introduction

The African American Experience of Northeastern North Carolina (AAENENC) is a collaborative project between five NC counties that include:

• Camden

• Chowan

• Currituck

• Dare

• Pasquotank

The AAENENC is an African American Heritage & History Trail that is set to launch on Juneteenth 2021

• On June 19, 1865, General Gordon Granger arrived in Galveston, Texas, to issue General Order No. 3, officially freeing America’s final slaves.

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Overview

The five counties each have significant sites important to the African American community and to the history of the counties. The AAENENC brings these sites together in an organized way to create a “trail” to those interested in discovering this heritage.

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5-County Initiative

Recognizing the importance of these sites and also the opportunity to drive cultural tourism to this area with its resulting economic impact, the five DMO directors decided to embark on this project in the fall of 2020 with the goal to have a cohesive trail “on the ground” by the summer of 2021.

Understanding the need to involve African Americans in our counties to help us identify and interpret our cultural sites, an advisory board was created to drive this project. Each county appointed two or more individuals in their respective counties to serve on this board.

With COVID preventing the group from in-person meetings, the challenge was moving forward with this aggressive timetable.

As luck would have it, Cameron Lowe, director of the Currituck Cooperative Extension office and a seasoned professional leading groups in visioning and planning, agreed to take on this project and assist us with coming up with a plan.

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Facilitation

• The process of guiding a group to share ideas, opinions, experiences, and expertise in order to achieve an agreed upon outcome, purpose or plan.

• Facilitators are tasked with enabling groups and organizations to work more effectively and support everyone to do their best thinking

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Effective Meetings

• Content (what) – driven by participants

• The intelligence that people bring to the table

• Substantive nature of the discussion/meeting

• Process (how) – driven by facilitator

• How to structure the conversation, decision making

• Interpersonal dynamics

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A Peek Behind the Curtain

Able to move from

information paralysis to

a fully formed and

organized plan.

Fully online added

additional challenges,

but also afforded

additional benefits.

Engaging a facilitator

significantly reduced

the time to get to a final

plan.

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Our Vision & Our Mission

Vision

The African American Experience of NENC celebrates the contributions of African Americans and encourages a deeper understanding of the significance of the region’s cultural heritage in order to build more inclusive communities.

Mission

To inspire exploration and appreciation for the African American Experience of NENC and ultimately drive cultural tourism and economic impact.

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Many Hands Make Light Work

The Advisory Board is made up of four working Committees:

• Product

• Marketing

• Community Outreach

• Administration

Reporting

It is important that each committee take minutes so that

the other committees can refer to each other’s work.

Google Docs has been utilized to keep documentation,

minutes, agendas, notes and other information for ready

accessibility to all board members.

Meetings – Keep the Momentum Going!

Regular meeting cycles are important to keep the

momentum going.

The entire advisory board meets every two weeks with the

committees also meeting every two weeks and giving

reports to the advisory board.

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How Do We Pay For This Project?

Each County is contributing an amount to a collective fund.

• The ultimate goal is to establish a 501c3, but that process that did not fit into the current timetable.

• This first idea was to identify a fiscal agent which proved to be problematic.

• An inter-county agreement was considered, which also had challenges.

• It was finally agreed to hire a consultant who would handle all contracting and monetary matters and would have a separate contract with each county.

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Page 22: Agenda - Wednesday, April 14, 2021

Zoom and Other Networking Platforms

As Lee Nettles, Executive Director of the Outer Banks Visitors Bureau, commented, “Get from point A to point B virtually. Zoom is your buddy. We are so spread out geographically. Trying to schedule meetings and keep everyone engaged would be impossible were it not for the remote option. Yes, it's a little uncomfortable, but really helpful in this case, with or without a global pandemic.”

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Page 23: Agenda - Wednesday, April 14, 2021

Going Forward

• Website launch and marketing strategy in place by June 19, 2021

• Once we launch, the AAENENC is not finished! The intent is to continue to identify and create more site ready assets, as well as to obtain grant funding for projects while continuing to collect both oral histories and stories to add to the experience

• Explore opportunities to create thematic itineraries centered around graveyards, churches, schools, etc.

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Page 24: Agenda - Wednesday, April 14, 2021

Questions & Answers

& Comments!

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Page 25: Agenda - Wednesday, April 14, 2021

6/30/2020 6/30/2020 6/30/2019 6/30/2018 6/30/2021 6/30/2020 6/30/2019 6/30/2018

July 2,948,521 2,840,160 2,577,657 2,103,355 3.82% 10.18% 22.55% 6.91%

August 4,020,578 3,474,775 3,864,996 4,122,824 15.71% -10.10% -6.25% 7.32%

September 4,035,315 3,454,013 3,076,153 3,002,716 16.83% 12.28% 2.45% 2.83%

October 1,494,297 1,066,892 1,235,391 1,191,221 40.06% -13.64% 3.71% 10.83%

November

865,467 353,694 331,896 348,114 144.69% 6.57% -4.66% -5.60%

December 335,086 136,699 158,968 155,368 145.13% -14.01% 2.32% 12.59%

January 339,241 102,217 55,551 55,057 231.88% 84.00% 0.90% 18.35%

February 0 113,670 72,062 65,182 -100.00% 57.74% 10.55% -31.38%

March 0 63,666 47,027 31,777 -100.00% 35.38% 47.99% -13.21%

April 0 43,824 83,532 78,047 -100.00% -47.54% 7.03% 20.54%

May 0 17,730 291,567 254,257 -100.00% -93.92% 14.67% -5.60%

June 0 661,393 638,475 603,685 -100.00% 3.59% 5.76% -2.31%

July 2,948,521 2,840,160 2,577,657 2,103,355 3.82% 10.18% 22.55% 6.91%

August 6,969,099 6,314,935 6,442,654 6,226,179 10.36% -1.98% 3.48% 7.18%

September 11,004,414 9,768,948 9,518,807 9,228,895 12.65% 2.63% 3.14% 5.73%

October 12,498,711 10,835,840 10,754,198 10,420,116 15.35% 0.76% 3.21% 6.29%

November 13,364,178 11,189,534 11,086,094 10,768,230 19.43% 0.93% 2.95% 5.86%

December 13,699,264 11,326,233 11,245,063 10,923,598 20.95% 0.72% 2.94% 5.95%

January 14,038,506 11,428,450 11,300,614 10,978,654 22.84% 1.13% 2.93% 6.00%

February 0 11,542,120 11,372,676 11,043,836 -100.00% 1.49% 2.98% 5.66%

March 0 11,605,786 11,419,703 11,075,613 -100.00% 1.63% 3.11% 5.60%

April 0 11,649,610 11,503,235 11,153,661 -100.00% 1.27% 3.13% 5.69%

May 0 11,667,340 11,794,802 11,407,917 -100.00% -1.08% 3.39% 5.41%

June 0 12,328,733 12,433,277 12,011,602 -100.00% -0.84% 3.51% 4.99%

9.D.1

Packet Pg. 25

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