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The world’s libraries. Connected. An Introduction to OCLC WorldShare ® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center, Inc. [email protected] Taiwan OCLC Governing Members Consortium Annual Meeting at National Taiwan University Thursday, December 5, 2013
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Page 1: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

An Introduction to OCLC WorldShare®

Interlibrary Loan

Shu-En TsaiExecutive DirectorOCLC Asia Pacific ServicesOCLC Online Computer Library Center, [email protected]

Taiwan OCLC Governing Members ConsortiumAnnual Meeting at National Taiwan UniversityThursday, December 5, 2013

Page 2: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ILL ServiceThe Global ILL Service Based on WorldCat WorldCat, maintained by OCLC, is the global

union catalog of libraries and a database of library information — print, digital and licensed

Library staff access WorldCat to locate, acquire, catalog, lend, preserve and manage library materials

Researchers, students, faculty, scholars, professional librarians and other information seekers access WorldCat to obtain bibliographic, abstract and full-text information when and where they need it

Page 3: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldCat —The OCLC Online Union Catalog The global union catalog 72,000 libraries in 170 countries participating 300,000,000 records 2,000,000,000 holdings 470 languages 8 million full-text information through open source Provides free access through WorldCat.org 8 million users and growing

Page 4: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

The world’s libraries. Connected.

• Web/internet resources – 26 m• Articles – 26 m• Theses and Dissertations – 16 m• Archival materials – 14 million• eBooks – 10 m• Serials – 9 m• Sound recordings – 8 m

• Visual Materials – 7 m• Scores – 5 m• Conference Proceedings – 3 m• Maps – 3 m• Books – 190 m

WorldCat - 2 billion holdings strong

Page 5: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Web is where our users are …It is a comprehensive tool to host library OPACs on Internet by using OCLC cloud facilities. It does not require additional hardware as entire global catalog is available on cloud. Each entry relates to library where it is held with advance search engine, browser, toolbar along with social networking and online book stores links.

100 million connections to library’s OPAC’s in 2013

— Local Efforts, Global Reach !

Characteristics of WorldCat.org

Page 6: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldCat — Values to Libraries Facilitate sharing of library resources Increase library resources Avoid unnecessary duplication of collections Streamline acquisitions and cataloging Increase staff productivity Facilitate collection development among

consortium member libraries Help users locate information beyond own library

Page 7: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ® ILL

• A Global Library Interlibrary loan and Document Delivery Service on WorldShare Platform

• A trusted service has been in operation since 1979

No. of participants: Over 10,000 libraries

No. of Requests: Over 10,000,000 / year

Page 8: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ® ILL Worldwide

Page 9: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ® ILL - To Borrow or Lend?

Some libraries only borrow… Some libraries only lend… But most do a combination of both Builds relationships Creates reciprocal opportunities

Page 10: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ® ILL & associated modules

10

In WorldShare ILL ®, there are 3 main modules:

WorldShare® ILLCustom Web Address!!!

OCLC Service Configuration http://worldcat.org/config/

ILL Policies Directory-http://illpolicies.oclc.org/

Page 11: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare® ILL

WorldShare ILL

WorldShare ILL

Page 12: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & associated modules

12

A data source of over 10,000 OCLC resource sharing libraries' lending and copying policies plus billing, system, and contact information.

The WorldShare Plarform enables the display of lender costs from the Policies Directoy within the WorldShare Interlibrary Loan interface, to help borrowers quickly select lenders that meet their budgets.

It allows you to identify requests that you cannot fill so that they will bypass your library. This automatic deflection can be set up based on service type (copy/loan), group membership, cost, material age and/or format type.

ILL Policies Directory- Set your rules for requestshttps://illpolicies.oclc.org/

Page 13: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

OCLC Policies Directory

You know the costs before sending out your loan and document request!

Page 14: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & associated modules

14

Service Config is where you will:

Create and Manage advanced features

Custom Holdings Groups & Paths

Constant Data

Direct Request Profiles

OCLC Service Configurationhttp://worldcat.org/config/

Page 15: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & associated modules

15

OCLC Statistics Portal: http://www.stats.oclc.org

Page 16: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Managing Workflows

Traditional workflows for loans and document requests

Automation tools to simplify the process

Page 17: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldShare ® ILL

Ability to Search WorldCat

Create and Send ILL Requests

Manage both Borrowing and Lending activity

Desktop delivery of articles/chapters of books through

OCLC Article Exchange

Ability to form or join consortium to facilitate resource sharing activities

“Buy It” option

Page 18: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldCat Knowledge Base and WorldShare ® ILL

Components of article sharing solution1. WorldShare ILL Service2. WorldCat knowledge base3. License management tool

Page 19: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

WorldCat Knowledge Base

Combines data about your library’s electronic content with links to the content

Maintained in a single place for use with many OCLC and non-OCLC applications

Page 20: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

License Management Tool

In WorldCat knowledge base, indicate which collections and titles are licensed for ILL

Provide any instructions/restrictions for lending your licensed content Print and Send

Print and Scan

Silent

Unknown

Page 21: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

The Shortest Distance Between

• If a picture is worth a thousand words…

• Take a look at this WorldCat lending request.

Page 22: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Enhanced sharing of articles

Page 23: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

See which collections libraries are loaninghttp://www.oclc.org/resource-sharing/features/articles.en.html

Page 24: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Page 25: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Request history

Barcode printing

KnowledgeBase links (for lender)

Improved batch processing workflow

Improved print workflow

Batch printing of shipping labels and book straps

Batch processing for YES (Shipped)

Feature roadmap:

March2014

Page 26: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Conditional notes

Links to borrowing and lending library’s OPACs

Batch processing for NO

Automatically applying constant data to a request

Printing all requests in a queue

Knowledge Base links (for borrower)

French and Japanese translations

Patron workform with new Discovery interface

Feature roadmap:

May2014

Page 27: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Managing Workflows Further automate the process?

Automate document delivery? Simplify billing administration? Join international groups? Set up local resource sharing groups? End user discovery?

Page 28: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & Article Exchange

28

Automate Document DeliveryArticle Exchange

It is a single, secure location where lending libraries can place — and library users can retrieve —articles, book chapters and other electronic-format materials obtained via interlibrary loan.

This site adds convenience, security and enhanced copyright compliance to article sharing through interlibrary loan.

Article Exchange is accessible to lenders from within the WorldShare Resource Sharing service

Page 29: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & Article Exchange

29

Article Exchange

Page 30: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & ILL Fee Management

30

Simplify Billing Administration

ILL Fee Management for individual transaction billing

It automates the billing for an ILL transaction over Resource Sharing that requires a charge to be paid to a lender.

Sends Request- IFM Ok Sends Request- IFM Ok

Sends Item- IFM OkSends Item- IFM Ok

I really need this book!

I charge $10 to lend over OCLC.

Borrowing Library Lending Library

-$10 +$10

Page 31: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & ILL Fee Management

31

IFM is a huge time and cost saver for borrowers and lenders.

Page 32: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & Resource Sharing Groups

32

Sharing tailor-made for library groups

Example 1: LVIS - the Libraries Very Interested in Sharing

Participating LVIS members benefits:

1. Provide loans of all circulating (returnable) items to LVIS members at no charge. Cost recovery allowed for out of country loans.

2. Provide electronic copies, if possible. 3. Provide photocopies for a maximum of 30 pages per bibliographic citation to LVIS

members at no charge. (A cost recovery charge for photocopies exceeding the 30 page limit is permissible and may be determined by the library.)

Participants: US, Canada, Denmark, Egypt, Guam, Germany, Lebanon, Mexico, etc.

Example 2: Global Sharing Program

Example 3: Form your own resource sharing groups?

Page 33: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Helpful Info- WorldShare ® ILL & Resource Sharing Groups

33

Sharing tailor-made for library groups

Preparation and Requirements

• Maintain holdings in WorldCat *• Maintain supplier status in WorldShare ILL • Commit to resource sharing with all group members

*Set holdings in WorldCat via Connexion and/or Batchload

Page 34: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

End User Discovery - Worldcat.org?

Page 35: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

End User Discovery - WorldCat Discovery?

Page 36: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

End User Discovery - WorldCat Discovery?

Page 37: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

How can I participate?

Page 38: An Introduction to OCLC WorldShare Interlibrary Loan...OCLC WorldShare® Interlibrary Loan Shu-En Tsai Executive Director OCLC Asia Pacific Services OCLC Online Computer Library Center,

The world’s libraries. Connected.

Questions


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