Assessment Results

Report Template

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Introduction to document

• This document is a template for the report to deliver results the of the supplier capability development capability assessment

• It contains an overview of the assessment tool, including the capability areas covered and the way in which questions are weighted and scored

• Results are to be presented as an overview, followed by a breakdown by capability area

• The spread sheet ‘template for supplier results scores’ should be used in conjunction with this template. Instructions for its use are contained within the spread sheet

• Supplier assessors should use their experience from the assessments to populate the observations and experiences

• Individual supplier scores should not be included in this report, to protect the identity of the suppliers

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The Capability Model assesses suppliers against 10 Capability Areas

Strategic Management

Procurement & Supply

Premises Distribution & Transportation

Product Quality Interaction with Customers

Finance Leadership

Human ResourcesInformation Technology

Supplier Capability Areas

Subsumed in the 10 Capability Areas are 41 Competency Areas and 172 questions

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Capability Model – Assessment Tool Stats

10 Capability Areas

41 Competencies

172 Questions

Example 1

• Financial Management

• Accounting

• Do you clearly separate between private and business money?

Example 2

• Product Quality

• Perishable handling expertise

• Is the product kept in the right conditions during processing?

For each question in the Capability Model a good practice / requirement is defined and up to 5 points can be scored

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Capability Area

Comp. Area Question

Q1 Financial Manage-ment

Accounting Do you clearly separate between private and business money?

Q2 Product Quality

Perishable handling expertise

Is the product kept in the right conditions during processing?

Answer Good Practice/ Requirement

Score (out of 5)

There is no separation. Business money is used for private purchases

Maintaining separate account for business and private use

1

Raw materials are kept on the floor and in the bucket without proper covering. Plastic barrel which have been used to carry chemicals is now used for storing and processing milk.

Appropriate and hygienic handling without risk of cross-contamination 2

Assessment Tool Structure Evaluation Method

Capability Model Structure (1/2)

Each question is prioritized and weighted accordingly to come up with a score per Capability Area and Competency Area

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Question Capability Area 1

Comp. Area 1

Priority Capability Area 2

Comp. Area 2

Priority

Q1 Do you clearly separate between private and business money?

Finance Accounting 1 N/A N/A N/A

Q2 Is the product kept in the right conditions during processing?

Product Quality

Perishable handling expertise

1 Premises

Production and

processing quality and efficiency

2

Points Cap. Area 1 Comp. Area 1 Cap. Area 2 Comp. Area 2

Q1 4 4 N/A N/AQ2 8 8 4 4

Priority Weight

1 4

2 2

3 0.5

Allocation & Weighting Method

Capability Model Structure (2/2)

Points per Question = Score x Weight

where weight depends on the priority.

Points per question are added up to arrive at Capability Area and

Competency Area scores

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Each Supplier Capability Area relates to specific goals derived from the project vision

Supplier Capability Area Equal, reliable & long-term relationship

Working conditions for suppliers’ employees

Women employment

Reduce negative health & environmental impact

Sourcing fairly from low-income farmers

Cust. Requ.1)

Supplier Requ.2)

Strategic Mgmt.

Procurement & Supply

Premises

Distribution & Transp.

Product Quality

Interaction w/ Customers

Finance

Leadership

HR

IT

Commercial (short-term) Inclusive / Commercial (long-term)

üü

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ü

üüüü

üü üü

ü

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1) Retailers requirements of suppliers. This column is ticked if the supplier's capability directly impacts the retailer2) Suppliers’ requirements to improve their own business – regardless of any specific customer

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High ProfitabilityHigh growth rates; high return on capital

Negative Social Impact

• Climate ‘negative’

• Negative environmental externalities

• Negative social / community impacts (e.g. labor)

• Lack of linkages to local communities, economies

Low or Negative ProfitabilityLow or stagnant growth; unfavorable market economics

Positive Social Impact

• Climate ‘positive’

• Resource efficient

• Inclusive supply chains

• Fair workplaces

• Direct and multiplier benefits to local economy, community

Long-term strategy for profitability, growth and

positive social impact

Only feasible in the short-term

Inclusive impact limiting profitability and growthNot desirable

+

+-

-

The 4 Quadrants

Long term growth / commercial success requires a combination of profitability and positive social impact

Capability Areas contribute to the overall score of a supplier to a different extent

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Capability Area Order of Relevance

Contribution to Overall Score

Strategic Management 1 15%Finance 2 13%Leadership 3 11%Interaction with Customer 4 11%

Product Quality 5 11%Procurement & Supply 6 10%HR 7 10%Distribution & Transportation 8 8%

Premises 9 7%IT 10 3%Total N/A 100%

Supplier Capability Areas – Weighting

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Glossary of Scores

Scor Color Rating

4.0 - 5.0 A

3.0 - 3.9 B

2.0 - 2.9 C

1.0 - 1.9 D

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<Insert the overall scores by Capability Area here>

Supplier Name Avg. Rating Avg. ScoreAll

Distrib

ution & Transporta

tion

Interaction w

ith Custo

mers

Procurement &

Supply

Finance

Strategic

Mgmt. HR

Product Quality IT

Premises

Leadersh

ip1.02.03.04.05.0

3.1 3.0 3.0 2.9 2.9 2.8 2.8 2.7 2.5 2.4

All Pilot Suppliers

• Use the assessment results templates to create these tables in excel

• Copy and paste the table into this report as a presentation object by selecting ‘paste special’

• Adjust the column colours to align with the glossary of scores on slide 10

• To do this right click on one of the data columns and select format data series and ‘fill’

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Overall and on average, the 9 pilot suppliers score a 2.8 on a scale from 1-5

Supplier Name Avg. Rating Avg. Score

Observations & Explanations<Insert observations and explanations from the individual supplier assessment files>

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<Insert Capability Area e.g. HR>

Capability Area Gap Avg. Score

Salary

and labour la

w complia

nce

Working co

nditions and benefits

Talent and perfo

rmance

management

Opportunities f

or women

Documentation

1.0

2.0

3.0

4.0

5.0

3.2 3.12.6

1.8 1.7

All Pilot Suppliers • Use the assessment results templates to create these tables in excel

• Copy and paste the table into this report as a presentation object by selecting ‘paste special’

• Adjust the column colours to align with the glossary of scores on slide 10

• To do this right click on one of the data columns and select format data series and ‘fill’

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<Insert Capability Area e.g. HR>

Capability Area Gap Avg. ScoreHR

Observations & ExplanationsGeneral: <Insert observations and explanations from the individual supplier assessment files>Competencies:<Insert observations and explanations from the individual supplier assessment files>