© 2017 nbn co ltd
Australia’s new broadband access network
nbn-Confidential: Commercial
This document is provided for information purposes only. The contents, including any views expressed by nbn are indicative only and subject to change. This document is subject to the information classification set out on each page. If no information classification has been included, this document must be treated as ‘nbn-Confidential: Commercial’ and must not be disclosed other than with the consent of nbn. The recipient (including third parties) must make and rely on their own inquiries as to the currency, accuracy and completeness of the information contained herein and must not use this document other than with the consent of nbn.
© 2017 nbn co ltd. ‘nbn’, ‘bring it on’, ‘Sky Muster’, ‘gen nbn’ and the Aurora device are trade marks of nbn co ltd | ABN 86 136 533 741. 4
© 2017 nbn co ltd
1 The nbn™ broadband access network explained
nbn™ update for the East Gippsland region2
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Getting connected
Questions
© 2017 nbn co ltd
The nbn™ broadband access network explained
© 2017 nbn co ltd
The beginning
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nbn was formed in 2009 to build and upgrade Australia's landline phone and broadband network
The network build is the largest infrastructure project in Australia’s history
Our mission is to bring fast and reliable broadband to every single premises in Australia
© 2017 nbn co ltd© 2017 nbn co ltd
How the nbnTM broadband access network come together
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Responsible for:
• Providing your internet and phone line services for your business
• Installation and post connection support
• Network capacity and the speed you experience
• Faults, maintenance and outages in relation to service provider’s network
Your phone or internet service provider
© 2017 nbn co ltd
Responsible for:
• Faults, maintenance and outages in relation to the nbnTM access network
nbn - wholesaler
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Local update
© 2017 nbn co ltd© 2017 nbn co ltd
nbn update for the East Gippsland region
LTSSLong Term Satellite
Services
FTTNFibre to the Node14,960+ premises
Fixed WirelessOver 10,130 premises
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FTTCFibre to the Curb1,400 premises
58% complete in Fixed Line areas29 of the 31 Fixed Wireless towers switched on.
© 2017 nbn co ltd© 2017 nbn co ltd 8nbn-Confidential: Commercial
nbn rollout update for Lakes Entrance
Residents and business owners in the Lakes Entrance community in parts of Lakes Entrance, Kalimna, Lake Bunga and Metung are now able to connect to the nbn™ access network by contacting their preferred phone or internet provider
Access technologies:Fixed Line – Fibre to theFixed WirelessSky Muster Satellite Service
© 2017 nbn co ltd© 2017 nbn co ltd
nbn in Lakes Entrance – Fixed Line infrastructure
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Download speeds will depend on how far the home/business is located from the node.
90% of premises will be able to receive wholesale download speeds of between 50Mbps and 100Mbps.
© 2017 nbn co ltd© 2017 nbn co ltd
Fixed Wireless
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Data travels from a transmission tower located up to 14kms from a premises to a rooftop antenna.
Wholesale download speeds of 50Mbps, and upload speeds up to 20Mbps currently available.
100Mbps down, 40Mbps will be introduced late in 2018.
© 2017 nbn co ltd
Taking your business into the future
© 2017 nbn co ltd
Benefits for business
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Improve the online experience for customers and prospective clients
Showcase your products & services to the world using rich media such as video and images without delays.
Operate more efficiently
Improved upload speeds make it easier to move content into the cloud to minimise cost, increase productivity and access information anywhere, on any connected device.
Access new markets with a digital presence
• The nbn™ broadband access network makes it possible for an online shop front to load quickly & process transactions fast.
Better engagement, lower operating costs
Conduct virtual meetings via video conferencing with customers and suppliers without the need to commute.
Better connectivity opens up new opportunities for the business owner and can transform the way they interact with customers and suppliers
© 2017 nbn co ltd
Gettingconnected
© 2017 nbn co ltd
nbnTM for business
Visit
www.nbn.com.au/business and check to see when you can
connect to the nbnTM access network and complete a business readiness
checklist
© 2017 nbn co ltd© 2017 nbn co ltd
Check your address on the nbn™ website
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© 2017 nbn co ltd© 2017 nbn co ltd
What services are affected by copper disconnection in fixed line areas?
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The switch to an nbn™ powered plan is not automatic, you must contact a phone and internet service provider
Disconnection starts 18-months after an area goes live in fixed line areas only
© 2017 nbn co ltd
Landlinephones
Landlineinternet
EFTPOS and ATMs
Fax machines and teletypewriter (TTY) devices
Medical alarms and emergency call systems
Monitored security alarm systems
© 2017 nbn co ltd© 2017 nbn co ltd
Check your address on the nbn™ website
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© 2017 nbn co ltd
Is your business ready for the nbnTM access network
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Complete the business checklist at
www.nbn.com.au/business
© 2017 nbn co ltd
Is your business ready for the nbn™ network?
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Complete the business checklist at nbnco.com.au/business
© 2017 nbn co ltd
Your nbn™ Business Readiness Checklist
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© 2017 nbn co ltd
Getting connected
• The switch to an nbn™ powered plan is not automatic;
• Contact your preferred retail service provider to discuss your requirements;
• Select the most appropriate plan for your business needs.
• It’s a good idea to switch to the nbn™ access network well before your disconnection date to allow time for your order to be processed, and for installation, if applicable.
• It’s important for your device provider to understand the compatibility of your existing devices with the new network;
• Your provider can help minimise a break in service as your area is switched to the nbn™ access network.
Contact your service provider
Switch before disconnection
Check your equipment
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© 2017 nbn co ltd
Choose the right speed
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nbn offers a choice of fast wholesale speed tiers to phone and internet providers, who then turn these into different nbn™ powered plans that you can purchase.
Talk to your phone and internet provider about what wholesale speed tiers are available for your business premises and choose a speed tier that suits your business needs.
© 2017 nbn co ltd© 2017 nbn co ltd
Power outages and the nbnTM broadband access network
• Devices connected to the nbn™ access network will not work during a power outage.
• Consider having an alternative form of communication handy, such as a charged mobile phone.
• If you have a safety critical device, speak to your device provider or service provider about alternative solutions.
• Electronic equipment connected to the nbn™ access network may need its own separate battery backup to work in a power outage system (such as a UPS).
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© 2017 nbn co ltd
Questions
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nbn™ success stories
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© 2017 nbn co ltd
Embracing innovation
*nbn is very happy with Murray Darling Fisheries experience with the nbn™ network. Of course, end user experiences may vary. Your experience including the speeds actually achieved over the nbn™ network depends on the technology over which services are delivered to your premises and some factors outside our control like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network.
Increased annual exports from 200,000 units to 2
million
Doubled exports to China
Now one of Australia’s most successful fisheries
26© 2017 nbn co ltdnbn-Confidential: Commercial
© 2017 nbn co ltd
Technology meets real estate
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Digital marketing taking customer experience to
the next level
Myriad of techniques to showcase properties:
3D walk throughs, Virtual Reality and drone photography
Fast upload of high resolution video and images distributed to a national client base
© 2017 nbn co ltd
*nbn is very happy with this experience with the nbn™ access network. Of course, end user experiences may vary. Your experience including the speeds actually achieved over the nbn™ access network depends on the technology over which services are delivered to your premises and some factors outside our control like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network.
© 2017 nbn co ltd
Café thriving in the Cloud
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*nbn is very happy with this experience with the nbn™ access network. Of course, end user experiences may vary. Your experience including the speeds actually achieved over the nbn™ access network depends on the technology over which services are delivered to your premises and some factors outside our control like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network.
Accounts, supplies, invoices, payroll all
digital
Only hardware required is a few tablets loaded with fully integrated
business apps
Manage your business from anywhere
© 2017 nbn co ltd