Avaya Communicator for Web Demo Installation

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Prerequisites

IP Office 9.1 FP (9.1.2) or later SW release, running in demo mode (or with appropriate licensing)

Chrome browser & Internet access

Google account

CA certificate used by IP Office correctly installed

– Check this by accessing Web Management:

Green indication means certificate has been installed correctly

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Enable SIP registrar

From IP Office Manager, enable the SIP registrar

Primary Server System LAN1 VoIP

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Activate WebRTC gateway

From Web Management, select „Platform View“

From Platform View -> System – Services, set WebRTC Gateway to start automatically, and start the service

Select Platform View

Select Start Automatically

Start WebRTC service

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Set XMPP domain

From Web Management, go to Applications -> one-X Portal

In Configuration -> IM/Presence, set the XMPP domain. For demo purposes, this can be the IP address. Restart the one-X Portal service (from Platform View – System Services) to activate the changes

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Add user for Avaya Communicator for Web

From Web Management -> Call Management, add a user with a Power Use Profile

– note: you do not need to create an H.323 or SIP extension for this user, if you only use WebRTC softphone mode

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Add XMPP group

From Web Management -> Call Managament -> Groups, create an XMPP group with all the users you want to communicate with using presence/IM

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Download the client from the Chrome Web Store

From the Chrome web store, search for „Avaya“ in Extensions.

Add Avaya Communicator for Web to Chrome

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Sign in to the client

Use your Google account for authentication

Use the IP Office User credentials for logging in

Primary Server IP address

IP Office user name@domain (=ip address by default)

IP Office user password

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Select client mode

Click on the „Available“ status icon to select softphone mode:– The application can be used to control a deskphone or act as a

softphone