BONDS TRANSPORT GROUPStaff Work Health & Safety (WHS) Induction

Induction Presentation

Overview

Welcome to the Bonds Transport Group Staff Work Health and Safety Induction Presentation

To ensure the safety of our staff and the smooth running of our business, we require all workers to undertake a WHS induction

The presentation incorporates Bonds requirements for Work Health and Safety and our key WHS policies and procedures

Completing the Induction

You are required to read the information carefully so that this induction is fully understood

When you have finished reading each page simply click to the next page to progress through the induction

At the conclusion of the induction, you will be required to complete a self assessment quiz. You must answer questions correctly to complete the induction

Established in 1966, Bonds Transport Group has grown to become a specialist multi-discipline, Australian transport and 3PL provider with three distinct brands:

- Bonds Express - fast, secure courier and taxi truck service

- Bonds Documents and Cartage - provides specialist document and cartage services to the freight forwarding industry

- Bonds Logistics - provides first class 3PL services in each of the markets we operate

Terminology changes:

- Occupational Health and Safety → Work health and Safety (WHS)

- Employer → Persons conducting a business or undertaking (PCBU)

- Employees → Workers

Workers now have a duty to take care for their own safety

Definition of a worker includes contractors, volunteers, work experience students

PCBU’s must consult with all workers and other PCBU’s that are likely to be affected by the activities being carried out e.g. owner drivers, contractors, sole traders

Deemed Officers within an organisation assist a PCBU to comply with WHS legislation

Click here for WHS Duties Fact Sheet

Bonds Transport Group is committed to work health and safety and has a duty of care to its workers to:

Provide a safe working environment for all workers that enables them to perform their work activities where the risk to their health and safety has been eliminated or minimised so far as is reasonably practicable

Provide a safe system of work which can include the following:- Training, instruction and information e.g. induction

- Safe plant and equipment e.g. personal protective equipment

- Safe access and egress e.g. emergency procedures

- Adequate facilities e.g. lunchroom, drinking water

Bonds Transport Group (BTG) in consultation with all workers including contractors/subcontractors is committed to providing a safe and healthy working environment. It will achieve this by:

- Complying with WHS legislation in each state it operates in

- Provide information, instruction and training to workers to ensure their safety

- Identify and control hazards arising from work activities that may affect workers so far as is reasonably practicable

- Consult with workers on WHS issues that may affect them

- Establish and monitor the process for management of an injured worker

Click here for Bonds WHS Policy

PCBU

Bonds Transport

Group

ContractorsOwner Drivers

Previously referred to as “the employer”

The entity that operates the business or undertaking - corporate or natural person

Includes corporations, associations, self employed, contractors, subcontractors, partnerships, labour hire businesses, franchisees

A worker is a person who carries out work in any capacity for Bonds Transport Group, including work as:

– an employee

– a contractor or subcontractor e.g. drivers, electrician

– an employee of a contractor or subcontractor

– an employee of a labour hire company assigned to work in the business or undertaking

– an outworker

– an apprentice or trainee

– a student on work experience

– a volunteer

PCBU –Primary duty

Ensure the health and safety so far as is reasonably

practicable of workers and others in the workplace

Provide a safe work environment, safe plant,

structures & substances, safe systems of work, provide

adequate facilities, monitoring of health of

workers and condition of workplace

Provide information, instruction, training &

supervision

Officers

Are Directors or secretary of a corporation or a person

who makes or participates in decisions that affect the

whole or substantial part of the corporation

Have a positive duty to exercise due diligence

Must assist the PCBU to comply with WHS legislation

Managers

Implement the developed safety management system

Provide training, information, instruction and

supervision

Comply with instructions, policies and procedures

Workers

Includes an employee, contractor/subcontractor,

employee of a contractor/subcontractor,

labour hire employee, outworker, apprentice,

trainee, work experience student, volunteer

Must take care for their own safety and that of others

Comply with instructions, policies and procedures

Take care for your own safety and of others while conducting work activities for Bonds

- Comply so far as is reasonably able with any instructions given to you by Bonds e.g. how to adjust your workstation, safe lifting

Report any incidents or injury that have occurred to your manager-including a near miss

- If you identify a hazard complete a hazard report form and inform your manager e.g. damaged/bent racking, burnt power point

Participate in WHS activities such as team meetings, evacuation drills and WHS inspections as required

Comply with Bond’s policies and procedures documented in the WHS Manual

If you are injured at work actively participate in Bond’s return to work program

Bonds aims to provide an environment where workers and others are treated fairly and with respect

Skylarking, horseplay and practical jokes that present a risk to health and safety will not be tolerated

A professional manner must be maintained at all times while representing Bonds

When dealing with customers always:

- Be polite and friendly

- Obey any reasonable request

- Do not argue with clients and report any issues to your manager

Without the customers of Bonds there are no contracts of carriage

Bonds aims to provide an environment where workers and others are free from unlawful discrimination, harassment, vilification and bullying

All complaints of bullying and harassment will be investigated and dealt with in accordance with Bonds procedures

Workplace bullying occurs when:

- an individual or group of individuals repeatedly behaves unreasonably towards a worker or a group of workers at work, and

- the behaviour creates a risk to health and safety

Reasonable management action carried out in a reasonable manner does not constitute workplace bullying

Harassment is any form of behaviour directed at another person that is unsolicited, unwelcome or unreciprocated and is unlawful

Most common forms of workplace harassment are sexual and racial

Harassment can be a one off incident

Bullying Examples

•Verbal abuse: teasing, practical jokes

•Exclusion/isolation

•Intimidation, unreasonable criticism

•Allocation of tasks above/below ability,

•Deliberately changing work rosters to

cause difficulty

•Physical contact-pushing, shoving,

grabbing etc.

Harassment Examples

•Verbal; rumours, threats, insults

•Exclusion

•Offensive gestures

•Unnecessary physical contact

•Assault

•Physical advances, gestures

•Making fun of someone based on their

age, religion, ethnicity, disability etc

Click here for Bonds Bullying Procedure

Pornographic material is forbidden from being displayed, viewed or downloaded and is not to be distributed internally, via e-mail or other means

The Bonds internal computer network is protected from virus

attack by an effective firewall, to prevent external attack

Floppy discs, CD ROM’s or other method of data transfer from

outside the business are not to be used on company

computers

Workers must not:

Attend work, commence work, continue work or return to work having consumed alcohol and/or drugs

Consume alcohol and/or drugs during work, or at the workplace

Work while under the influence of drugs or alcohol

Must not possess, distribute, sell, use or consume illegal drugs in the workplace

Some prescription medications can affect your ability to work safely. Read the instructions on the packaging or consult your doctor to find out if the drugs you are taking would impair you while working.

Such conduct constitutes serious misconduct. It may also constitute a criminal offence, in which case Bonds may notify the police, or other appropriate government authority.

Click here for Bonds Drug & Alcohol Procedure

Smoking is harmful to health of an individual and others and is linked to various diseases such as cancer, heart and lung diseases

Smoking is banned in all of Bonds sites:

- buildings, vehicles, and main entrances

- all outdoor areas within Bonds Transport Group premises and

- within 4 metres of a pedestrian entrance to or exit from a public building

Workers must:

- observe all non smoking signage at Bonds sites

- ensure any related refuse e.g. cigarette butts are appropriately disposed of and the area is left clean

Click here for Bonds Smoke Free Policy

In the event of an emergency follow the directions of the fire wardens or person/s in control of the site

If you work at another Bonds site comply with the emergency evacuation procedures on display

Evacuate via the nearest exit and assemble at the evacuation assembly point

Return to the work site only when instructed to do so by the fire brigade

If at a client site follow site procedures & report the incident to your Manager

The evacuation assembly point for Bonds Silverwater site is corner of Derby St and Millennium Court

Chief Fire Warden

Peter Farcash 9647 3152

Fire Warden

Rajith De Soya 9647 3157

First Aid Officer

Misty Munday 9647 3134

For Bonds other sites refer to site specific emergency procedures and contacts

Emergency Contacts-Fire, Police, Ambulance

Call 000 or 112 from a mobile (if no service or phone is locked)

Seek first aid treatment from a first aider if required. For the Silverwater site the first aid kit is located in the office and in the operations lunch room.

Worker advises manager of the incident/near miss

If a notifiable incident i.e.‘ fatality, dangerous incident or serious injury/illness’ occurs, the State WHS Regulator must be notified immediately by the General Manager

Worker/Manager to complete Bonds incident & investigation report form located in the WHS Manual and/or in the first aid kit/s. Manager will review in consultation with the worker.

Manager to implement recommendations of preventative action from the incident and investigation report

Bond’s Incident Reporting Process

Bonds has a duty to notify the WHS regulator of notifiable incidents immediately they become aware of the incident

Notifiable incidents means:

- Death of a person

- Serious injury or illness e.g. crushed by a forklift

- Dangerous incident e.g. collapse of racking

that involves any person - workers or otherwise e.g. contractors

Notification is by the fastest possible means which is by phoning the WHS Regulator for the State you operate in

Incident site is to be preserved until an inspector directs otherwise

Managing Director and/or General Manager will be responsible for notifying the WHS Regulator of a notifiable incident

‘PCBU’s must consult so far as is reasonably practicable with workers on issues affecting their health and safety’

Any WHS issues or concerns contact your manager or supervisor or if unavailable the General Manager

Consultation and communication at Bonds occurs by agreed arrangements which includes:

- Directly with your immediate Manager or Supervisor

- Discussion on work health and safety (WHS) issues at the BTG weekly operations and sales and road team meetings

- Fortnightly customer service meetings

- Regular WHS information and updates provided at the meetings

- WHS information posted on BTG’s noticeboards

- BTG’s WHS policies and procedures available in the WHS Manual & on Connx

- BTG’s WHS staff and contractor induction programs

- Contractor Driver Personal Digital Assistants (PDA’s)

Where a hazard has been identified workers must take all reasonable measures to control the risk

Where a hazard cannot be fixed report it to your Manager or Supervisor

A hazard report form is available in the WHS manual for reporting and documentation

Click here for Bonds Hazard Report Form

Loose leads, cords, cables on the floor/pathways

Faulty electrical leads, overloaded electrical circuits/power boards e.g. distribution board

Musculoskeletal disorders, reaching above shoulder height, moving heavy boxes

Housekeeping-remove excess materials, tidy storage areas

Incorrect set up of workstations-monitor screens too low

Uneven carpets, floor coverings, loose tiles

Inadequate or faulty chairs & equipment

Obstructed emergency exits, fire extinguishers

Sitting for long periods

Work Desk

• Adjust desk or chair so desk surface is just below elbow height

• Upper arm 90 ⁰ angle to lower arm, thighs parallel to floor

• Frequently used items are closest to the user to prevent over reaching

Chair

• Adjust chair height so thighs are horizontal, feet are flat on the floor

• Use a footrest if feet can’t rest on the floor

• Raise/lower backrest so curve fits into the sacral curve of the back

Visual Display

• Position screen squarely in front of the user, dual screen side by side

• Top of the screen at or slightly below eye level

• Place the screen at approximately an arm’s length in distance

Keyboard

• Use a keyboard that is detached from the screen where possible

• Place the keyboard as close as possible to the front edge of the desk

• Place keyboard to one side when writing on documents

• Maintain wrists in a neutral position when typing,

Mouse

• Mouse close to the front edge of the desk and to the side of the keyboard

• Keep elbow positioned close to the body to reduce shoulder movement

• Grip mouse loosely, minimise use of scroll button

• Alternate the mouse between the right and left hand sides

Laptop

• Laptops are to be used only for short periods < 2 hours

• Use a laptop stand to prevent forward flexion of the neck

• Dock laptop into existing equipment i.e. screen, keyboard and mouse

• Carry laptops in a case e.g. backpack, padded straps

Workstation Layout

• Use a document holder or reading board if typing from documents

• Arrange frequently used items so they are located within arms reach

• Use a head set if the phone is used regularly

Visual Fatigue

• Results from tasks which require a user to constantly focus on close work e.g. writing documents, graphics

• Focus on a distant object every 30 minutes

• Do eye exercises and blinking at regular intervals

• Take breaks, move away from the screen

Conduct a workstation assessment using checklist provided

Sitting or standing in the same position for hours can cause you problems. Average office worker sit for 76% of the day

In the short term….

- Loss of concentration and focus

- Sore & stiff muscles

In the long term…

- long term postural changes

- ↑ risk of obesity, diabetes, cancer and heart disease

- People who sit > 11 hours per day have a 40% increased risk of death in next 3 years compared with person who sit < 4 hrs

- Workers in a sedentary role >10 years have double the risk of bowel cancer

Tips: Walk over and talk to colleagues

Collect printing more frequently

Use the stairs instead of the lift

Have lunch away from your desk

Stand up when you answer/talk on the phone

Active commute to and from work e.g. ride to work, hop off the bus earlier

Go for a walk at lunch Consider standing meetings Stand & stretch with simple office

stretches

If you sit at your desk regularly for long periods of time (>2 hours continuous)

- Change your posture regularly to

minimise fatigue

- Stand-up every 60 minutes and

stretch

- Reduce sitting, increase standing

activities

(Research is showing a correlation with prolonged sitting and decreased life expectancy (Heart Foundation, 2011, Sitting less for Adults)

Hold all stretches 15-30 seconds and repeat 2-3 times on each side

• Formally called ‘Manual Handling’

A hazardous manual task, as defined in the WHS Regulation, means a task that requires a person to:

• lift

• lower

• push

• pull

• carry or

• otherwise move, hold or restrain any person, animal or thing

And involves one or more of the following:• repetitive or sustained force• high or sudden force• repetitive movement• sustained or awkward posture• exposure to vibration

Before you perform a manual task, decide whether or not you need someone to help you or if a trolley or lifting aid is needed

Never lift beyond your capacity, If you can’t perform the task safely, don’t do it

If the object looks too heavy or bulky use a mechanical aid e.g. forklift, pallet jack, trolley

When pulling or pushing a trolley, make sure you can move the load plus the weight of the trolley

Take a short break….repetitively performing hazardous manual tasks can put you at risk of injury

Size up the load

Assess the load

(size, shape &

weight)

Does the load need

to be moved?

Where is it going to

be placed?

Assess whether

mechanical or

human assistance

is required

Move the load

close to the body

A load is heavier to

lift or carry if it is

not close to the

body

The whole hand

should be used to

ensure a firm grip

Always bend your

knees

Maintain balance

Keep feet apart and

in a comfortable

position

Minimise lower

back bending

Use a semi squat in

preference to a full

squat

Raise the load

with your legs

Achieve the lift

smoothly and

without jerkiness

Maintain the s

curve of your spine

Turn your feet in

the direction of

travel

Avoid unnecessary

bending, twisting

and reaching

Change direction

by turning your

feet and not your

back

To set the load

down, squat down,

keep your head up

Let your legs do

the work

Warehouse Safety

Keep aisles free from stock and excess materials and waste

Watch your back when lifting and use mechanical aids and safe lifting techniques

Do not operate any plant or equipment unless you are trained to do so

Only authorised persons can enter the warehouse, contract drivers are to report to the Fleet Office

Pedestrians must remain within marked pathways and beware of moving plant and trucks unloading and loading in the yard

Hi visibility vest or shirts and enclosed footwear must be worn in the warehouse

Inspect ladders for damage such as broken rungs, functioning ladder locks and use appropriate ladder for the task

Be aware of any chemicals inc. dangerous goods on site and location of the safety data sheets

Racking and Pallet Safety

Adhere to the rated load limit for the racking outlined in the SWL sign at the end of each aisle

Inspect racking regularly for damaged or bent racks and beams

All racking should be bolted and protected from being hit by forklifts

Ensure load is evenly distributed and strapped or shrink-wrapped securely

Do not climb up on racking or stored pallets

Keep height of stored pallets low to the ground

Remove damaged pallets from use

Prevent build up of excess pallets in the yard

Safe Operation of Forklifts

Only persons who are trained and deemed competent and have a high risk work license are allowed to operate a forklift

Conduct daily pre-start checks on forklifts and document

Check weight and stability of the load with the rated capacity of the forklift

Wear fitted seatbelts when operating the forklift

Watch out for pedestrians in close vicinity, use horn and warning lights

Never ride on a forklift or the forklift tines

An approved Australian Standard safety cage secured to the forklift must be used to raise a person for tasks of short duration

Housekeeping

Clean work areas as soon as work is completed

Maintain storage areas and facilities in a clean and tidy manner

Keep floors and aisles clear in the warehouse

Remove excess pallets and waste

Inspect electrical cords and keep off the floor

Do not obstruct emergency exits & fire extinguishers

Keep all tools and equipment clean and organised

Repair or resurface uneven flooring

Reduce accumulation of combustible material e.g. pallets

Good housekeeping is good for safety.

Click here for housekeeping policy

Bonds WHS Manual for policies and procedures

Websites:

-bondscouriers.com.au

-Workcover NSW

-Victorian WorkCover Authority

-Workplace Health & Safety QLD

-www.safeworkaustralia.gov.au

Please complete the self assessment quiz provided with this induction and return to your Manager