Building Communities toCreate Government 2.0

Building Communities toCreate Government 2.0

Bryan HouseSr. Director, Marketing

Acquia

@bryanhouse

Jay BatsonCo-Founder, Product Lead

Acquia

@batsonjay

© Acquia, Inc. All Rights Reserved.

“Government As Usual” Isn’t.

© Acquia, Inc. All Rights Reserved.

Transparency Is ImportantGovernment should be transparent.Executive departments and agencies should put information online. Executive departments and agencies should also solicit public feedback to identify information of greatest use to the public.

Edited for brevity; emphasis added.

However...

Government should be participatory.Executive departments and agencies should offer Americans opportunities to participate in policymaking... Executive departments and agencies should also solicit public input on how we can increase and improve opportunities for public participation in Government.

Government should be collaborative.Executive departments and agencies should use innovative tools and systems to cooperate among themselves and (individuals / companies in) the private sector.  Executive departments and agencies should solicit public feedback to assess and improve collaboration to identify new opportunities for cooperation.

© Acquia, Inc. All Rights Reserved.

Transparency is Only Part of the Need

Government should be transparent.Executive departments and agencies should put information online. Executive departments and agencies should also solicit public feedback to identify information of greatest use to the public.

Edited for brevity; emphasis added.

.. and outside the

beltway

Inside the beltway ..

What This Means For You

Accelerate innovation

Improve communications

Capture & re-use knowledge

Enhance work relationships

Accelerate innovation

Identify best areas for focus

Tap world-class expertise

Improve brand image

Increase public knowledge

Internal Communities External Communities

Department of Commerce

New York Senate

New York Senate - Open LegislationNew York Senate - Open Legislation

New York Senate - Open Data

FCC

FCC - “Open Internet” idea exchange

Data.gov.uk

Data.gov.uk - Ideas List

Symantec

© Acquia, Inc. All Rights Reserved.

Requirements Cross Old Boundaries

blogs &

wikis

forums / groups

socialranking

social tagging

users

social networks

permissions

taxonomy

design

RSS

content

analytics

ContentMgmtSystems

SocialSoftware

Tools

Drupal does it all

Drupal gives you many building

choices

But you reallyjust want this

How do you get from here...

© Acquia, Inc. All Rights Reserved.

[finishedcommunity]

[start!]

... to here?

© Acquia, Inc. All Rights Reserved.

Acquia: The Enterprise Guide to Drupal

... to here?

How do you get from here...

[start!]

[finished community]

Drupal Commons Social Business Software

Ready-to-use Drupal solution for social business sites

For either Internal and external communities -or both

Retains Drupal’s open, extensibility

Built with Drupal & Community Best Practices

NY Senate

Dept. of Commerce Symantec

HM Government

FCC.gov

Built with Drupal & Community Best Practices

NY Senate

Dept. of Commerce Symantec

HM Government

FCC.gov

Drupal Commons

Enterprise Communities with Drupal

Accelerate innovation– Broad capabilities– Modular architecture– Configurable, not custom

Address enterprise needs– Performance– Security– Reliability

Reduce costs– Zero $$ software licensing– Reduced maintenance

costs

Community Best Practices, Out-of-the-Box

Content and collaboration

People and relationships

Personalized user experience

Community management & analytics

Content - Built on Robust CMS Platform

Support for wide range of content needs– Configurable content

types– Free tagging and pre-

defined vocabularies– Rich media content

support– Faceted search – Automated

recommendations and featured content

People - Empowering Users

Native support for collaboration patterns– Custom roles and

permissions– Configurable user profiles– Connect with friends– Self-organizing and

managed groups– Discussions and forums– Ratings– Activity streams, shout

box

Personalization Improves Productivity

Users work the way they want– Personal &

group dashboards

– Social bookmarking

– Curated content

– Subscribe to content and discussions

Integrated Community Analytics

Participation metrics to track engagement– Users– Content– Comments– Groups– Variable date

ranges

Extensible, Open Architecture

Document management support

– CMIS standard support

Application integration

– LDAP, Active Directory

– Marketing automation

– CRM

– Enterprise data sources

Enoughtalk!

Showmethe

demo!

Drupal Commons In Action - Gov 2.0

Drupal Commons In Action - High Tech

© Acquia, Inc. All Rights Reserved.

Built by, and for a huge community.

Built by, and for a huge community.

What Will Drupal Commons Do For You?

Lower risk of participating on the social web

Connect you to new value-providers

Improve customer service

Use your community to create a better government

FreedomTo let your community grow

To adapt & extend

From software license costs

Acquia Makes Deployment Simple

Expert guidance– Drupal training– Implementation and best practices

High performance managed hosting– Scale to support large communities– Customizable, platform-as-a-service

Enterprise class support– 24x7 coverage with defined SLAs – Complete system administration

Drupal Commons Packaging

Free sandbox– http://commons.acquia.com

Free software download– http://acquia.com/drupal-commons– Fully functional; no gimmicks

Enterprise support packagesEnterprise support + managed Drupal hostingProfessional services for customization, deployment

The Advantage

Packaged Social Business Software +Managed Drupal Hosting +

Expert Drupal Support +Professional Services +

Training and Education +Global Partner Thought Leaders +

A Social Business Sure Thing[ ]