Building Team Facilitation Skills

Presented by:Mary Jo Meyers

M.S.

Practice Patterns: How it Happens in Wraparound Three types of team members

Natural: connected to family by relationship Informal: Connected by citizenship System: Paid to care

Potential team members are generated through initial conversations prior to first meeting

Families are encouraged to invite their supports to help “us” stay on track

Team members meet over time to modify the plan

Move the team conversation from “treatment” or “service” orientation to a “life” orientation

Orient team members prior to first meeting

Teams & Wraparound

Details for Team Preparation

Consider Location & Timing Be Flexible Plan for Environmental Concerns

Prepare an Agenda Familiarize Yourself With Each Team

Member and Their Perspective Talk With the Family About Team

Members & Their Positions Identify Roles

Prepping Team Members

Identify who will invite whom Be prepared to explain what

Wraparound is and why team meetings happen

Ask team members for input into the agenda

Confirm date, time & place Accommodate for missing members if

neededActivity: Role play team member invites, explaining Wraparound and getting buy-in from potential members

Facilitator Tool Kit

Recommended Tools Flip Charts / Markers Agendas Ground Rules Confidentiality Agreement First Strengths Discovery

Potential Agenda Items:

1. Introductions 2. Purpose of

meeting3. Setting ground

rules4. Sharing family

history and vision for the future

5. Strengths discovery – team adds to

6. Needs7. Begin crisis

planning8. Strategies/Action

plan9. Summary/Wrap up10. Scheduling next

team meetings

Setting Ground Rules

How – State more of what

you want to see rather than not

Family members input is essential

All team members contribute

Why – Keep meetings on

track Holds everyone

accountable Role models

structure & respectful behavior

Activity: Brainstorm possible ground rulesActivity: Brainstorm possible ground rules

Steps for Planning Process

Step 1: Getting Started and Hearing the Family’s Story

Step 2: Starting the Meeting with StrengthsStep 3: Developing a Vision StatementStep 4: Identify Needs Across DomainsStep 5: Prioritize NeedsStep 6: Develop Action StrategiesStep 7: Assign Tasks and Solicit CommitmentsStep 8: Document the Plan; Evaluate, Refine and

Monitor ProgressCrisis/Safety Planning

Introduce process & team members Set a time limit for today’s meeting Distribute agenda/review Set ground rules Present strengths & distribute strength

summary Solicit additional strength information from

gathered group

Running the Meeting

Lead team in reviewing the Vision established by the family

Introduce needs statements & solicit additional perspectives on needs from team

Create a way for team to prioritize those needs

Lead the team in creating measurable benchmarks

Running the Meeting, continued

Lead the team in generating brainstormed methods to meet needs based on strengths

Solicit volunteers and assign tasks Summarize the meeting/wrap-up Set next two meetings Document & distribute the plan to team

members

Running the Meeting, continued

Helpful Hints for Effective Facilitation

Mind your Manners! Role Model Respect for All

Watch you Body Language – All eyes are on you!

Remain Strength-based and avoid jargon Check for comfort of all team members Listen more than you speak Make sure everyone gets to participate When needed utilize conflict management

skills – open ended questions, reflecting, reframing, summarizing

Remember the Basics!

StrengthsVisionNeedsStrategies

Strengths List

Functional Skills Talents Preferences Hobbies Activities

Includes all family, team members and community.

Vision Statement

Clear, Concise

Family Driven

Team Consensus

Crafting Need Statements

Barriers to Reaching Vision Needs Help With . . . . Underlying Needs of Behaviors Answers Why Not a Service or a Willing Statement

Forming Benchmarks

“If this benchmark were met, the behavior we would see would be _____

Framed in positive rather than negative terms

Descriptive, observable and measurable

Strategies

Build off of Functional Strengths Be Creative Use Your Team Assign Tasks – Share the Work! Think Sustainability

Practice:

Child and Family

Team Facilitation

Facilitator Check List

Did you move through the agenda in a timely fashion?- No more than 90 minutes

Was the family engaged throughout?- Both youth and the parents?

Did you keep the plan normalized? Did everyone have input and leave with a

task? Did the family say the plan was possible?

Activity: Review Team Observation Measure

Next Steps Schedule Next Team Meeting(s) Copies of Plan Shared w/Team Make sure everyone knows their task Support Plan Document Progress, New and

Ongoing Needs Check for Needs Met, Not Just

Service Delivered Continuously plan for transitions

1) Accomplishments – start on a high note

2) Assess progress – needs met, not just services delivered

3) Adjust the plan – as needed4) Assign new Tasks – keep it

moving!

Steps for Managing Ongoing Wraparound Plan of Care Meetings

Well Functioning Teams

Have Diverse Membership Listen to Each Other Communicate Within the Team Everyone Works Know How to Ask for Help Embrace Conflict Remain Strength Based, Family Driven

and Outcome Focused

For more information contact:

P: 414.257.7521E: consultmjm@hotmail.com

Mary Jo Meyers, M.S.