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Business Plan 3Gtech Final

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    CHAPTER ONE

    1.0 EXECUTIVE SUMMARY

    1.1 Business Description

    The business shall be a sole proprietorship oriented and the business shall be called 3GTECHCYBER CAF. The business shall be located at Nyeri town and the proprietor intends to deal

    with computer services and products. The main services include offering internet services,

    typesetting, printing, photocopying, and lamination, binding and also training on computer

    packages.

    The justification of the business is the growth in this sector and also the weaknesses of the

    existing competitors.

    1.2 Marketing Plan

    The business will have individuals and institutions as its customers. The identified competitors

    are One Stop, Digits, Hedge Hog and Morphil cyber cafe. To achieve competitive advantage the

    proprietor will consider the operating costs, the prevailing market prices and the profit margin.

    For promotion, the proprietor will use posters, flyers and banners, personal selling tactics and

    some sales promotions will be carried out from time to time to keep the clients satisfied. Due to

    the nature of products/service the distribution will mainly be catered for by the clients and

    customers coming to the business premises.

    1.3 Management and Organizational Plan

    To run the business the proprietor will adopt a simple organizational structure, with the

    proprietor at the top who will act as the business manager and will be assisted by an operations

    coordinator and a support staff. The proprietor intends to increase the number of employees as

    the business grows.

    All recruitment will be on merit basis and the remuneration will be according to ones skills and

    competence. All employees will be taken through an organizational induction and performance

    will be evaluated on the basis of achieving the set individual goals and targets.

    All the other services like banking services, insurance services, and security services shall be

    outsourced from various service providers in order to ensure quality, efficiency and reduce costs.

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    The licenses, permits and By laws regulating the operations of the business like business

    registration, operating licenses and working environment regulations will be acquired before the

    business commence operations.

    1.4 Operational Plan

    The various tools and equipments required for effective operations will be acquired at an

    established cost of Kshs. 300,000. The proprietor will also have to cater for the renovations,

    redesigning and partitioning of the premises and all this will cost a total of Kshs. 100,000.

    The materials requirements have also been computed and all the materials will cost a total of

    Kshs. 300,000. The monthly labor cost will be Kshs. 60,000 and the overheads will cost a total of

    Kshs. 80,000.

    1.5 Financial Plan

    The pre operational cost will amount to Kshs. 600,000. The proprietor projects that the

    business will grow with 4%, 8% and 10% for the initial three years of operations. The business

    will require Kshs: 60,000 and 75,000 as working capital for the two years. The net cash inflow

    has also been calculated and it amounts to Kshs: 680,000, 815,000, and 1,071,700 for the threeyears respectively.

    The proprietor has projected a profit of Kshs: 72,000, 100,000, and 203,000 for the three years

    respectively. To break even, the business must have sales revenue worth Kshs 521,111 in a year.

    The current ratio of the business in 2011 is 1.88; stock turnover of the business is on average

    57.7% while as the profit margin is an average of 14.73%.

    The desired financing amounts to Kshs. 680,000 and this will be catered for from personal

    savings of Kshs. 200,000, from family and friends Kshs. 250,000 and a Loan from the bank of

    Kshs. 230,000.

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    CHAPTER TWO

    2.0 BUSINESS DESCRIPTION

    2.1 Sponsor

    Name : Frolence Thegetha

    Age : 30 Years

    Marital Status : Married

    Residence : Kenyan

    Education : Diploma in Information Technology

    Experience : Employed as a cyber caf assistant.

    Acquiring the

    Necessary experience : From current employment as a cyber caf assistant.

    Attend workshops mostly organized by

    Kenya Small Business Association.

    Attending training seminars for Small Business Entrepreneurs

    Amount to be invested: Kshs. 680,000

    Amount to be borrowed: Kshs. 480,000

    Specific sources of fund: From Equity Bank and from family and friends.

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    2.2 Name of the Business

    The name of the business will be 3GTECH CYBER CAF. The word 3GTECH was

    adopted because of its simplicity that makes it unique to customers and conveys a state of art

    modern technology cyber that our customers needs would be fully satisfied

    The proposed business would be a start up and the entrepreneur expects to open up the business

    after completing his studies so as to capitalize on the free time that he will have and also on the

    skills acquired during his course.

    2.3 Location of the Business

    The business will be located at Nyeri. The postal address of the business is P. o. Box 3589 200,

    Nyeri. The business phone number will be 0724564468. The email contact of the business willbe [email protected]. The location is favorable because of the availability of

    institutions and Hostels, level of rent and rates which are considerably affordable compared to

    other areas in Nyeri, There are also a number of institutions around that can be considered to be a

    rich market for the businesses services.

    2.4 Form of Ownership

    The business shall adopt a sole proprietorship structure and management. I will be the sole owner

    of the business and this is mainly because I have the relevant and appropriate skills to manage

    the business and also am able to secure the necessary resources for the business.

    Suitability of the form of ownership chosen

    i. I will have direct contact with my clients and therefore be able to serve them

    better.

    ii. There are fewer legal formalities that are required to start the business.

    iii. To coordinate and supervise this kind of business is easier.

    iv. The aspect of personal appraisal evaluation of a person and for the business is

    enhanced by the virtue of its creation and management style.

    v. The ability to network with different prospects that will assist in the consultancy

    and financing of the business.

    4

    mailto:[email protected]:[email protected]:[email protected]
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    2.5 Products and Services

    The Products and Services

    The main services includes: offering computer services where people can access the internet. The

    business will also offer printing, scanning, photocopying, lamination, typesetting, stationeries,

    binding and offer training on computer packages and accounting packages

    2.6 Industry

    The business is categorized under the information and communications technology industry.

    Within this area, this industry is characterized by small businesses offering very limited or no

    variety at all in terms of only focusing on one area alone such as cyber caf and at the same time

    mostly specializing in the provision of internet services. Most of the businesses in these industryare sole proprietorships and due to the nature of services/products that they offer and the

    accompanying high costs, most of the clients prefer to go to get these kind of services from

    businesses that offer them at lower prices and therefore most of the businesses have only a

    handful of customers while others have specialized in one area of service such as bulk printers

    who target corporate organizations.

    2.7 Justification

    Customers will always want to be associated with a business that conforms to customer

    requirements and which values the customer as the king. Most entrepreneurs in this sector

    particularly in Ngara are not aware of what the customer wants most of their business premises

    provide low quality products and services for instance low speed in internet access, low quality

    printing services. Etc 3GTECH CYBER CAF comes handy with the efficient and effective

    products and services that for Ngara customers; this is due to a simple market research which I

    carried out to determine what customers expect from cyber cafes.

    The business has good chances of success due to the following factors:

    Trends and growth potential of the market Off late, there has been an increase in the

    number of students in learning institutions therefore a strain on the resources of the institution.

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    Weaknesses of the existing competitors through a market survey, I was able to identify

    specific weaknesses of the competitors some of which include; limited variety, high costs, lack

    of reliability i.e. most of the business had inadequate equipment that were too old while others

    had slow working computers and also most of the businesses operate from 8 to 5 and therefore

    they are not able to cater for early morning, late evening and weekend clients.

    3GTECH CYBER CAF will be a success since the business owner will combine the principles

    of variety, quality products and services, reliable computer equipments and also offer products

    and services that customers are able to afford while satisfying their needs

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    CHAPTER THREE

    MARKETING PLAN

    3.1 Customers:

    The major customers are as summarized below:

    Individuals these are persons who purchase for their own consumption. These are the

    customer who spread the good word of the business to others about our products and services.

    Hence the business seeks to maintain standard quality on its products and services so as to attract

    more loyal customers.

    Institutions these includes: secondary schools, training colleges and universities. These

    institutions mostly carry out their day to day activities using most of the products which the

    business will be selling. 3GTECH seeks to apply for tenders from these institutions to supply

    them with stationeries and services such a bulk printing and photocopying.

    Government agencies - Due to high profile and expectations once the business expands to

    diversify into others related services the others class of customers to target are government

    agencies. Government agencies will be targeted when it comes to tendering for supply of the

    stationery like photocopies paper, writing material etc.

    Understanding of the prime customers:

    This is analysis under different categories

    What they buy: They mostly purchase stationeries and computer services such as printing,

    photocopy.etc

    For secondary school their purchases mostly consist of exercise books, photocopying papers for

    examination printing, pens, pencils, paper clips, browse the internet.

    For colleges and universities they mostly purchase photocopying papers, they also demand

    services of printing, photocopy, lamination, typesetting, binding, printing, scanning, and

    browsing

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    Why do they buy - The major reason why they buy what they buy is to fulfill certain needs for

    life existence. Like institutions cannot do without stationeries. Hence they satisfy these needs

    when they make a purchase. Therefore, the customer needs to be treated well by the business by

    fulfilling his or her needs with quality products and services.

    Their preferred mode of buying There are different modes which customers use when making

    a purchase. These are cash or on credit basis. For most learning institutions, they usually buy on

    credit while as for individual customers the most common mode of buying is cash. Availability

    of cash enables customers to buy on cash while others request for credit facilities. Already

    measures are in place to facilitate these two modes of purchase.

    When they buy In this business there are fluctuations in terms of demand. I.e. there are times

    when demand is high or low. During the month of January, May and September, these are theperiod when most individual and learning institutions demand more of the stationeries from the

    shops for a new terms, it requires high stock levels to prevent any discouragement due to stock

    outs.

    3.2 Competition.

    There are various competitors existing currently within the chosen location of the business. The

    major competitors are:

    One Stop cyber cafe: They operate within the same locality and the business started operating 4

    years ago. It is a family business and though they are located near a road network but they have

    been unable to capitalize on their location since their opening has been very inconsistent and

    mostly their services are slow.

    On the other hand 3GTECH CYBER CAF will open Mon to Saturday 7pm to 8pm and on

    Sundays from 2pm to 6:30 pm. Also one of the distinguishing features of 3G TECH CYBER

    CAF will be variety and quality and this will automatically draw clients to the business.

    Digits cyber cafe - has been in operation for the last 3 years. This business is located in an

    isolated locality. Their prices are also a bit high compared to all the other existing businesses.

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    To neutralize this advantages, 3G TECH services will have a credit facility in place especially

    for those who will be taking the training of computer packages, the prices will be lower since I

    believe in accessible products and services and finally the business will have a modern outlook

    so as to attract moon light clientele and then offer them much more at a lower cost.

    Hedge Hog Cyber caf a small cyber cafe shop located within Ruringu. The proprietor

    usually concentrates on offering only computer services where customers are only offered

    internet services.

    To counter these, KENTECH CYBER CAF will offer competitive prices, offer a variety of

    services and at the same time clients will have an opportunity of accessing the internet faster.

    And therefore since most of Hedge Hog clientele are students from the Vision Institute of

    Professionals our business will be able to capture these customers.

    3.2.1 SWOT Analysis

    The SWOT analysis seeks to examine the strengths, weaknesses, opportunities and threats of the

    proposed business. The analysis will enable 3G TECH CYBER CAF to build its customer base

    and acquire a certain percentage of market share.

    3.2.2 Strengths

    Strength is an area in which a company is better off than its competitors. The identified strengths

    of this business include the following:

    i. Variety; Provide a range of different products lines. Most of the business existing

    within the same environment doesnt have a wide range of variety in terms of the

    services that we shall be offering.

    ii. Quality service to target customers.

    iii. Skilled strategic planners in all areas of management.

    iv. Visionary and good leadership style.

    v. Pricing; the intention is to have a competitive price that would allow us to

    dominate a larger market share and therefore be able to capitalize on the sales

    turnover.

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    vi. Quality of products and services Quality is core for this business and therefore

    by offering high quality services clients will keep on coming.

    3.2.3 Weaknesses

    Possible weaknesses of this business will include:

    i. The high start up cost of implementation.

    ii. Coping with competition from well established competitors.

    iii. Cost of maintenance of the equipments.

    3.2.4 Opportunities

    A business unit has to monitor key macro environment forces (demographic, economic,

    technological, political-legal and social cultural) and significant micro environment factors

    (customers, competitors and suppliers) that affect the ability of the business to earn profits. Some

    of the envisaged opportunities include:-

    i. Availability of a favorable business environment that is flexible to the business.

    ii. Employing new technological developments that are more cost effective.

    iii. Offer promotional prices due to high demand.

    3.2.5 Threats

    An environmental threat is any unfavorable trend or development that can lead to the absence of

    defensive marketing action, to deterioration in sales or profits. The business shall classify threats

    according to seriousness and probability of occurrence. The threats that the business shall be

    faced with are:-

    i. Rapid changes in technology may warrant the company to keep on changing its

    equipments to keep up with the pace.

    ii. Downward pressure from competitors on pricing.

    iii. Market share strategies are pushing credit prices down.

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    3.3 Pricing Strategy

    The business shall base its pricing strategy on cost benefit analysis which will enable the

    business to generate prices that will be equal to or less than those of the competitors while

    generating a profit at the same time.

    The pricing strategy will be based on:-

    i. Cost of inventory part

    ii. Cost of overheads

    iii. Prevailing market prices

    iv. Profit margin

    The prices will be two fold i.e. promotion prices that would attract an 8% discount every time

    there is a promotion and during the initial 4 months of operation when the business will have a

    penetrating price.

    3G TECH will stabilize its prices after 8 months of operation in which during the same period

    the organization will still be offering discounts and offers to bulk purchases.

    3.4 Sales Tactics

    Direct selling 3G TECH CYBER CAF will engage the services of individual sales people

    who will be making direct contact with customers of our products and services close up on any

    sales opportunity and distribute brochures to potential clients. Inform customers on the changing

    features of our products, offers and discounts on our products and services. These sales people

    will be paid on commission basis.

    Quality of sales staff and their number the business will endeavor to engage professional sales

    people and since their payment will be based solely on commissions the business will engage

    with two salesmen. The sales representatives will be engaged in a sales program by which the

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    sole proprietor together with the sales representatives will put in place the strategies to market

    the products and services to reach the intended customers

    3.5 Advertising and Promotion strategy

    To reach out on the targeted customers the following promotion strategies will be adopted by

    3GTECH CYBER CAF.

    Advertising by means of:

    i. Flyers and Banners; The banners and flyers will come in handy during sales

    promotions. The banner will cost Kshs. 10,000 and the flyers will be at Kshs. 10 each and

    to start with we have ordered for 2500 copies.

    The banner will be creatively designed in order to entice customers from a distance and

    for the flyers they are very efficient since all potential clients who interact with the sales

    team will have something to go with which they can use to recommend the products and

    services to other people and for any other kind of references.

    ii. Personal Selling

    3GTECH Services will engage the services of individual sales representatives, who will

    be making direct contact with customers through door to door selling activities to marketthe products and services, close up on any sales opportunity and distribute brochures to

    potential clients. These sales people will be paid on commission basis.

    iii. Sales promotion

    The business will have an initial opening sale which will run for eight months and then

    from there onwards we will be having seasonal sale promotions whereby for each season

    one fast moving item will be on sale in order to ensure that as the clients come for this

    services they also get to see and buy our other products and services.

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    CHAPTER FOUR

    ORGANIZATIONAL PLAN

    4.1 The Organization Structure

    The business will adopt a simple structure, with the business manager being at the very top

    position and then have one person as his assistants occupying the position of an operations

    coordinator and marketing. The business will be hiring sales representatives during promotion

    campaigns who shall report to the manager and operations coordinator.

    Fig 1.0 Business Structure

    4.2 Key Management Personnel

    The business will have only one proprietor who will also act as the Business Manager and he

    will be expected to undertake the following responsibilities:

    i. The business manager shall coordinate all the aspects of the business in

    collaboration with the operations coordinator.

    ii. The business manager shall also be responsible for the performance of the

    coordinator

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    Business Manager

    Operations

    coordinator

    Coordinator

    Support StaffSales

    Representatives

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    iii. The business manager will be expected to be the one responsible for making key

    business decisions.

    iv. The business manager shall also coordinate the marketing and operations of the

    business.

    v. Sourcing out business opportunities for the business through hired sales men and

    also will be expected to organize and coordinate all sales and marketing activities

    that the business will be undertaking

    The business manager will be paid a salary of Kshs. 25,000 per month

    Other than the business manager, there shall be only one personal assistant who will be the

    operations coordinator in the management team.

    Operations Coordinator This will be one position and to be considered for the position a

    candidate will have to prove that he/she has prior experience in business management, must have

    at least CPA part 1, must be computer literate.

    The operations coordinator will be responsible for sourcing of the various items and equipments

    that the business will require, will coordinate all service activities, will maintain the businesses

    books of accounts, will coordinate the general operations of the business which includes amongst

    others cleaning, security and banking of all cash collections.

    The incumbent will be given a basic salary of Kshs. 20,000,

    4.3 Other personnel

    Sales men

    The business shall hiring sales men on contract basis who will be expected to source out business

    and close deals where applicable. They will also be expected to dedicate some of their time in

    marketing the business and the products. To start with, the business will engage 2 sales men and

    then review the number to 5 after the initial one year of operating.

    The incumbents must have at least a Diploma in sales and marketing with at least 1 year of

    experience as a sales person dealing with the first moving goods or services.

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    The incumbents will get a salary based on a commission at the rate of 8% of their gross sales.

    Support Staff

    This position shall only be one in the business. The incumbents will be expected to assist with

    the cleaning, arranging of the outlet, and guiding clients within the business. Also when there is a

    major marketing campaign they will be expected to be part of the campaign.

    The incumbents will be paid a salary of Kshs. 7,000.

    4.4 Recruitment training and promotions

    All recruitments shall be on merit basis whereby the proprietor will head hunted both the

    operations and Sales and marketing coordinators. After recruitment, it will now be the

    coordinators responsibility to organize on how the incumbents for those people reporting to

    them will be sourced. The proprietor will have to meet all candidates and approve before they are

    engaged as employees. All employees will have to undergo an initial induction training where

    they shall be taken through the vision, mission and values of the business.

    All people under sales will be evaluated on the basis of achieving the set target of Kshs. 50,000

    gross sales per month and client feedback. For those under operations, it shall be based on their

    performance and carrying out the tasks assigned to them

    4.5 Remuneration and incentives

    Table 4.1 Remuneration and Incentives

    Position Positions Salary Total Pay

    Manager 1 25,000 25,000

    Operations

    Coordinator

    1 20,000 20,000

    Sales Men 2 Each @

    7,000

    14,000

    Support staff 1 7,000 7,000

    Total 5 66,000 66,000

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    4.6 Support services

    i. Banking Services

    The business will open an account with Equity Bank Ngara Branch. This is mainly because its

    easy to get a business loan with this bank once you have an active account with them for some

    time.

    ii. Insurance Services

    The business will get a cover with CFC insurance company who has agreed to give a cover at a

    cost of 10% of the total value of the business per month.

    iii. Security Services

    G4S will be contacted to offer security services at a cost of Kshs. 500 per month for one guard.

    4.7 Licenses, Permits and By - Laws

    3GTECH CYBER CAF will abide by all trading regulations and rules of the local county

    councils and the country as a whole. 3GTECH CYBER CAF will set out contracts of service

    and provisions on such matters as summary dismissal, notice on terminating of services of an

    employee, and the keeping of records of the employees to be hired as per the regulations set out

    in the Employment Act of 2007.

    CHAPTER FIVE

    OPERATIONAL PLAN

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    5.1 Operational Facilities

    The business will be operations oriented and therefore the proprietor has picked on a building

    that will support the operations of the business. The building that will house the business will be

    rented at a cost of Kshs. 15,000 per month and a deposit of kshs 10,000.

    The building has an ample parking space that is around the Dubai House. The building is easy to

    locate and due to its strategic position.

    To be operational, the proprietor plans to cater for the redesign and restocking of the main

    operating room so that it can be fitted with shelves, a cashier stand and also increase the

    ventilation in order to ensure that there is enough air circulation due to the high number of

    customers that are expected. All these renovations and partitioning will cost a total of Kshs. 100,

    000.

    The owner of the premises has agreed to be taking care of the annual maintenance fee of the

    premises after the business proprietor gives it the initial face lift.

    The following information relates to the equipments and tools that the business will need to be

    able to start off with the operations.

    Table 5.1 Equipments and Tools for Start up.

    Item No. Capacity Unit Cost T.T Cost Manufacturer Supplier

    Computer 10 40 GB,

    512MB

    memory

    20,000 300,000 DELL Blue Merg

    Printer/Photocop

    ier/Scanner

    1 30 sheets

    per Min

    150,000 75,000 HP Copy Cat

    Laminator 1 10,000 10,000 Casio Blue Merg

    ETR Machine 1 27,000 27,000 Casio Blue Merg

    Shelves 6 50 items 3000 18,000 Artech Artech

    Stapler 2 24/6 & 200 500 Office Point Tuskys

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    Paper Punch 2 18 sheets 300 600 Office Point Tuskys

    5.2 Operational Strategy

    Table 5.2 Material Requirements

    Monthly Materials Requirements

    Item units Total cost Manufacturer Supplier

    Biros 20 400 Haco Industry Haco Industry

    Printing Papers 250 rims 62,500 Kasuku & Kartasi Kasuku and KartasiStaples 2 400 Office Point Office Point

    Paper punches 2 600 Office Point Office Point

    Ring Binders 1600 40,000 Haco Industry Haco Industry

    Empty CDs 300 3,000 Imation Blue Merge

    For all these monthly materials, the suppliers will be delivering the supplies at the business

    premises at no extra cost to the business. In situations where there will be shortages either due to

    high demands or delayed deliveries the proprietor will organize to have the materials collected

    from the suppliers and such costs shall be charged as inventory costs in that particular month. To

    try and mitigate against shortages the proprietor will ensure that the business adopts an inventory

    policy and mechanisms that would ensure the business has enough stock of the required

    materials at all times.

    Overheads

    Table 5.3 Overheads

    Item Cost

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    Rent 15,000

    Electricity 2500

    Water 400

    Advertising 30,000

    Office Stationary 4500

    Insurance 3000

    Security 500

    License 1250

    Total 51650

    5.3 Operational process

    All the services that shall be provided will be ready to be offered to the customer or clients.

    Other than a few services like binding, laminating and typing and printing of which the acquired

    products will have to be taken through a final processing by the proprietor to be useful to the

    client.

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    Fig 2.0 Layout of the 3Gtech Cyber Caf

    5.4 The Regulations governing Operations

    These regulations range from government regulations to the local government regulations.

    The registration of business with the register of businesses must be obtained before any other

    activity is carried out this will cost the proprietor Kshs. 20,000

    The license from the local government also must be obtained before opening the business to

    ensure conducive environment for the business, this will cost Kshs. 1250 per month

    Requirements such as value added tax registration and personal identification number (pin) shall

    be obtained from Kenya Revenue Authority.

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    Table 5.4 Government Permits.

    Trading license Nyeri County Council 1250 per month

    V.A.T Certificate Kenya Revenue Authority -

    PIN NO Kenya Revenue Authority -

    Registration certificate Nyeri County council 20,000

    5.5 Technology to be used

    So as to avoid inconsistencies in our provision of services especially the internet services, the

    business will subscribe a 10GB (gigabyte) internet bundle from KDN Limited (Kenya Data

    Networks) which is reliable at a cost of KSH 10,000. This is because unlike other internet

    providers, the internet bundle is efficient and reliable, fast in term of speed.

    CHAPTER SIX

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    FINANCIAL PLAN

    6.1 Pre Operation Costs

    Table 5.5 Pre-Operation Costs

    3GTECH CYBER CAF

    PRE OPERATIONAL COSTS

    ITEM COST

    Rent Kshs 15,000

    Renovations Kshs 100,000

    Electricity Kshs 2500

    Water Kshs 2000

    Registration and legal Fees Kshs 20000

    Licenses and Permits Kshs 15000

    Furniture, fixtures and Fittings Kshs 50000

    Tools and equipments Kshs 400,000

    Stationery Kshs 2000

    Bank Charges Kshs 8,000

    Insurance Kshs 3000

    Advertising Kshs 30,000

    Total Kshs 647,500

    i. The rent will be at the rate of 15,000 per month.

    ii. The repainting of the room and the customization is will also form part of the preoperational costs under renovations.

    iii. Electricity, water, telephone and postage include money that will be deposited

    with the service providers plus the initial cost of customizing these services.

    iv. The license will cost Kshs 1250 per month,

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    v. Tools and equipments are as reflected under operational tools and equipments

    6.2. Working Capital Requirements

    Table 5.6 Working Capital Requirements

    3GTECH CYBER CAF

    WORKING CAPITAL ITEMS YEAR 1 YEAR 2

    A. Current Assets

    Inventory 150,000 180,000

    Debtors 50,000 45,000

    Cash at Bank 20,000 27,000

    Cash in hand 5,000 8,000

    TOTAL 225,000 260,000

    B. Current Liabilities

    Short term loan 60,000 80000

    Bills payable 55,000 60,000Creditors 50,000 45,000

    TOTAL 165,000 185,000

    NOTES

    It is projected that the business will experience a growth of 4%, 8% for the initial two

    years and this explains the variance of the figures in the two years.

    6.3. Projected Cash Flows

    Table 5.7 Projected Cash Flows

    ITEM 2011 2012

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    A cash inflows

    Beginning cash 650,000 750,000

    Cash sales 250,000 350,000

    Collections from debtors 50,000 25,000

    Total inflows 950,000 1,125,000

    B Cash outflows

    Cash purchases 80,000 95,000

    Creditors payment 30,000 20,000

    Rent 15,000 15,000

    Wages & salaries 66,000 66,000

    Electricity 2500 3500

    Water 5,000 5,000

    Telephone 5,000 5,000

    Transport 6,500 6,500

    Stationery 2,000 2,000

    Advertising 30,000 40,000

    Repairs & maintenance 15,000 15,000

    Tax 5,000 5,000

    Insurance 3,000 3,000

    Bank charges 8,000 6,500

    Total outflows 273,000 287,500

    Net Cash Inflow 677,000 837,500

    6.4. Pro - Forma Income Statement

    Table 5.8 Pro-Forma Income Statement

    3GTECH CYBER CAFE

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    PRO FORMA INCOME STATEMENT

    FOR THE YEAR ENDED 31ST DECEMBER

    ITEM 2011 2012 2013Sales 700,000 800,000 950,000

    Less sales returns 50,000 45,000 55,000

    Net sales 650,000 755,000 895,000

    2. cost of goods sold

    Opening stock 200,000 230,000

    Add purchases 400,000 250,000 300,000

    Less purchases returns 40,000 60,000 50,000

    Cost of goods available for sale 360,000 390,000 480,000

    Less closing stock 200,000 160,000 210,000

    Cost of goods sold 160,000 230,000 270,000

    3. Gross profit 490,000 525,000 625,000

    4. operating expenses

    Rent 15,000 15,000 15,000

    Wages & salaries 66,000 70,000 70,000

    Electricity 60,000 60,000 60,000

    Water 60,000 60,000 60,000

    Telephone 30,000 33,000 27,000

    Stationery 13,000 15,000 18,000

    Advertising 30,000 40,000 50,000

    Repairs & maintenance 60,000 63,000 66,000

    Insurance 36,000 36,000 36,000

    Total Expenses 370,000 392,000 402,000

    5. NET PROFIT 120,000 133,000 223,000

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    i. It is projected that the business will experience a growth of 4%, 8% & 10% for

    the initial three years and this explains the variance of the figures in the threeyears.

    ii. Insurance will be charged at a cost of 10% on the value of the business for every

    month

    iii. Advertising 30,000 comprises of the cost of buying a banner, printing out 5,000

    flyers.

    6.5. Pro Forma Balance Sheet

    Table 5.9 Pro-Forma Balance Sheet

    3GTECH CYBER CAF

    PRO FORMA BALANCE SHEET

    AS AT 31ST DECEMBER

    ITEM 2011 2012 2013

    Assets

    Current assets

    Cash in hand 30,000 40,000 50,000

    Cash at bank 60,000 90,000 100,000

    Debtors 50,000 45,000 55,000

    prepayments 30,000 25,000 34,000

    Total current assets 170,000 200,000 239,000Fixed assets

    Tools and equipments 400,000 470,000 550,000

    Furniture & fittings 100,000 110,000 130,000

    Total fixed assets 500,000 580,000 680,000

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    Total assets 670,000 780,000 919,000

    Liabilities

    Current liabilities

    creditors 50,000 60,000 70,000

    Bills payable 20,000 25,000 35,000

    Short term loan 30,000 25,000 35,000

    Total current liabilities 90,000 110,000 140,000

    Long term liabilities

    Bank loan 400,000 250,000 200,000

    Total long term liability 400,000 250,000 200,000

    Total liabilities 490,000 360,000 340,000

    Capital ( equity) 180,000 230,000 250,000

    Add retained profits 190,000 329,000

    Total liabilities and capital 670,000 780,000 919,000

    The bank loan will have been used in to cater for some of the pre - operational costs

    Stock will form part of the cash at hand.

    6.6 Break Even Point

    Breakeven point = Operating Expenses

    1 - Cost of sales/sales

    Break Even point (2011) = 402,000 = 521,111.111

    1-160,000/700,000

    To be profitable, 3GTECH CYBER CAF will have to make sales worth at least 521,111

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    CHAPTER SEVEN

    7.1 RISK ANALYISIS

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    As the business is in an industry that experience rapid technological advancements, then the

    business is faced with a risk of having and operating equipments that may run out of date.

    The business may also run the risk of incurring losses due to frequent power failure and outages.

    The business may also be faced with the risk of computers crashing as a result of computer

    viruses which would mean that the anti-virus has to be updated frequently.

    The business may also be faced with the risk of vandalism especially from thugs,

    The business may also be faced with the risk of competitors copying or duplicating what we are

    doing and therefore change in market share.

    The business may also be faced with the risk of not achieving the targets set which translates not

    recouping the initial investments.

    REFERENCES

    1. Amstrong M. (2006), Human Resource Management Practice 10th Edition, Kogan

    Page Limited, London

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    2. Cole, A. (1959) Business Enterprise in its social setting, Harvard University Press,

    Boston, 1959

    3. Drucker, P. (1970) Entrepreneurship in Business Enterprise, Journal of Business

    Policy, Vol 1, 1970.

    4. Stathis, M. (2004) The startup Company Bible for Entrepreneurs Apex Venture

    Advisors Publishing.


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