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CHAPTER ONE
1.0 EXECUTIVE SUMMARY
1.1 Business Description
The business shall be a sole proprietorship oriented and the business shall be called 3GTECHCYBER CAF. The business shall be located at Nyeri town and the proprietor intends to deal
with computer services and products. The main services include offering internet services,
typesetting, printing, photocopying, and lamination, binding and also training on computer
packages.
The justification of the business is the growth in this sector and also the weaknesses of the
existing competitors.
1.2 Marketing Plan
The business will have individuals and institutions as its customers. The identified competitors
are One Stop, Digits, Hedge Hog and Morphil cyber cafe. To achieve competitive advantage the
proprietor will consider the operating costs, the prevailing market prices and the profit margin.
For promotion, the proprietor will use posters, flyers and banners, personal selling tactics and
some sales promotions will be carried out from time to time to keep the clients satisfied. Due to
the nature of products/service the distribution will mainly be catered for by the clients and
customers coming to the business premises.
1.3 Management and Organizational Plan
To run the business the proprietor will adopt a simple organizational structure, with the
proprietor at the top who will act as the business manager and will be assisted by an operations
coordinator and a support staff. The proprietor intends to increase the number of employees as
the business grows.
All recruitment will be on merit basis and the remuneration will be according to ones skills and
competence. All employees will be taken through an organizational induction and performance
will be evaluated on the basis of achieving the set individual goals and targets.
All the other services like banking services, insurance services, and security services shall be
outsourced from various service providers in order to ensure quality, efficiency and reduce costs.
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The licenses, permits and By laws regulating the operations of the business like business
registration, operating licenses and working environment regulations will be acquired before the
business commence operations.
1.4 Operational Plan
The various tools and equipments required for effective operations will be acquired at an
established cost of Kshs. 300,000. The proprietor will also have to cater for the renovations,
redesigning and partitioning of the premises and all this will cost a total of Kshs. 100,000.
The materials requirements have also been computed and all the materials will cost a total of
Kshs. 300,000. The monthly labor cost will be Kshs. 60,000 and the overheads will cost a total of
Kshs. 80,000.
1.5 Financial Plan
The pre operational cost will amount to Kshs. 600,000. The proprietor projects that the
business will grow with 4%, 8% and 10% for the initial three years of operations. The business
will require Kshs: 60,000 and 75,000 as working capital for the two years. The net cash inflow
has also been calculated and it amounts to Kshs: 680,000, 815,000, and 1,071,700 for the threeyears respectively.
The proprietor has projected a profit of Kshs: 72,000, 100,000, and 203,000 for the three years
respectively. To break even, the business must have sales revenue worth Kshs 521,111 in a year.
The current ratio of the business in 2011 is 1.88; stock turnover of the business is on average
57.7% while as the profit margin is an average of 14.73%.
The desired financing amounts to Kshs. 680,000 and this will be catered for from personal
savings of Kshs. 200,000, from family and friends Kshs. 250,000 and a Loan from the bank of
Kshs. 230,000.
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CHAPTER TWO
2.0 BUSINESS DESCRIPTION
2.1 Sponsor
Name : Frolence Thegetha
Age : 30 Years
Marital Status : Married
Residence : Kenyan
Education : Diploma in Information Technology
Experience : Employed as a cyber caf assistant.
Acquiring the
Necessary experience : From current employment as a cyber caf assistant.
Attend workshops mostly organized by
Kenya Small Business Association.
Attending training seminars for Small Business Entrepreneurs
Amount to be invested: Kshs. 680,000
Amount to be borrowed: Kshs. 480,000
Specific sources of fund: From Equity Bank and from family and friends.
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2.2 Name of the Business
The name of the business will be 3GTECH CYBER CAF. The word 3GTECH was
adopted because of its simplicity that makes it unique to customers and conveys a state of art
modern technology cyber that our customers needs would be fully satisfied
The proposed business would be a start up and the entrepreneur expects to open up the business
after completing his studies so as to capitalize on the free time that he will have and also on the
skills acquired during his course.
2.3 Location of the Business
The business will be located at Nyeri. The postal address of the business is P. o. Box 3589 200,
Nyeri. The business phone number will be 0724564468. The email contact of the business willbe [email protected]. The location is favorable because of the availability of
institutions and Hostels, level of rent and rates which are considerably affordable compared to
other areas in Nyeri, There are also a number of institutions around that can be considered to be a
rich market for the businesses services.
2.4 Form of Ownership
The business shall adopt a sole proprietorship structure and management. I will be the sole owner
of the business and this is mainly because I have the relevant and appropriate skills to manage
the business and also am able to secure the necessary resources for the business.
Suitability of the form of ownership chosen
i. I will have direct contact with my clients and therefore be able to serve them
better.
ii. There are fewer legal formalities that are required to start the business.
iii. To coordinate and supervise this kind of business is easier.
iv. The aspect of personal appraisal evaluation of a person and for the business is
enhanced by the virtue of its creation and management style.
v. The ability to network with different prospects that will assist in the consultancy
and financing of the business.
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2.5 Products and Services
The Products and Services
The main services includes: offering computer services where people can access the internet. The
business will also offer printing, scanning, photocopying, lamination, typesetting, stationeries,
binding and offer training on computer packages and accounting packages
2.6 Industry
The business is categorized under the information and communications technology industry.
Within this area, this industry is characterized by small businesses offering very limited or no
variety at all in terms of only focusing on one area alone such as cyber caf and at the same time
mostly specializing in the provision of internet services. Most of the businesses in these industryare sole proprietorships and due to the nature of services/products that they offer and the
accompanying high costs, most of the clients prefer to go to get these kind of services from
businesses that offer them at lower prices and therefore most of the businesses have only a
handful of customers while others have specialized in one area of service such as bulk printers
who target corporate organizations.
2.7 Justification
Customers will always want to be associated with a business that conforms to customer
requirements and which values the customer as the king. Most entrepreneurs in this sector
particularly in Ngara are not aware of what the customer wants most of their business premises
provide low quality products and services for instance low speed in internet access, low quality
printing services. Etc 3GTECH CYBER CAF comes handy with the efficient and effective
products and services that for Ngara customers; this is due to a simple market research which I
carried out to determine what customers expect from cyber cafes.
The business has good chances of success due to the following factors:
Trends and growth potential of the market Off late, there has been an increase in the
number of students in learning institutions therefore a strain on the resources of the institution.
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Weaknesses of the existing competitors through a market survey, I was able to identify
specific weaknesses of the competitors some of which include; limited variety, high costs, lack
of reliability i.e. most of the business had inadequate equipment that were too old while others
had slow working computers and also most of the businesses operate from 8 to 5 and therefore
they are not able to cater for early morning, late evening and weekend clients.
3GTECH CYBER CAF will be a success since the business owner will combine the principles
of variety, quality products and services, reliable computer equipments and also offer products
and services that customers are able to afford while satisfying their needs
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CHAPTER THREE
MARKETING PLAN
3.1 Customers:
The major customers are as summarized below:
Individuals these are persons who purchase for their own consumption. These are the
customer who spread the good word of the business to others about our products and services.
Hence the business seeks to maintain standard quality on its products and services so as to attract
more loyal customers.
Institutions these includes: secondary schools, training colleges and universities. These
institutions mostly carry out their day to day activities using most of the products which the
business will be selling. 3GTECH seeks to apply for tenders from these institutions to supply
them with stationeries and services such a bulk printing and photocopying.
Government agencies - Due to high profile and expectations once the business expands to
diversify into others related services the others class of customers to target are government
agencies. Government agencies will be targeted when it comes to tendering for supply of the
stationery like photocopies paper, writing material etc.
Understanding of the prime customers:
This is analysis under different categories
What they buy: They mostly purchase stationeries and computer services such as printing,
photocopy.etc
For secondary school their purchases mostly consist of exercise books, photocopying papers for
examination printing, pens, pencils, paper clips, browse the internet.
For colleges and universities they mostly purchase photocopying papers, they also demand
services of printing, photocopy, lamination, typesetting, binding, printing, scanning, and
browsing
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Why do they buy - The major reason why they buy what they buy is to fulfill certain needs for
life existence. Like institutions cannot do without stationeries. Hence they satisfy these needs
when they make a purchase. Therefore, the customer needs to be treated well by the business by
fulfilling his or her needs with quality products and services.
Their preferred mode of buying There are different modes which customers use when making
a purchase. These are cash or on credit basis. For most learning institutions, they usually buy on
credit while as for individual customers the most common mode of buying is cash. Availability
of cash enables customers to buy on cash while others request for credit facilities. Already
measures are in place to facilitate these two modes of purchase.
When they buy In this business there are fluctuations in terms of demand. I.e. there are times
when demand is high or low. During the month of January, May and September, these are theperiod when most individual and learning institutions demand more of the stationeries from the
shops for a new terms, it requires high stock levels to prevent any discouragement due to stock
outs.
3.2 Competition.
There are various competitors existing currently within the chosen location of the business. The
major competitors are:
One Stop cyber cafe: They operate within the same locality and the business started operating 4
years ago. It is a family business and though they are located near a road network but they have
been unable to capitalize on their location since their opening has been very inconsistent and
mostly their services are slow.
On the other hand 3GTECH CYBER CAF will open Mon to Saturday 7pm to 8pm and on
Sundays from 2pm to 6:30 pm. Also one of the distinguishing features of 3G TECH CYBER
CAF will be variety and quality and this will automatically draw clients to the business.
Digits cyber cafe - has been in operation for the last 3 years. This business is located in an
isolated locality. Their prices are also a bit high compared to all the other existing businesses.
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To neutralize this advantages, 3G TECH services will have a credit facility in place especially
for those who will be taking the training of computer packages, the prices will be lower since I
believe in accessible products and services and finally the business will have a modern outlook
so as to attract moon light clientele and then offer them much more at a lower cost.
Hedge Hog Cyber caf a small cyber cafe shop located within Ruringu. The proprietor
usually concentrates on offering only computer services where customers are only offered
internet services.
To counter these, KENTECH CYBER CAF will offer competitive prices, offer a variety of
services and at the same time clients will have an opportunity of accessing the internet faster.
And therefore since most of Hedge Hog clientele are students from the Vision Institute of
Professionals our business will be able to capture these customers.
3.2.1 SWOT Analysis
The SWOT analysis seeks to examine the strengths, weaknesses, opportunities and threats of the
proposed business. The analysis will enable 3G TECH CYBER CAF to build its customer base
and acquire a certain percentage of market share.
3.2.2 Strengths
Strength is an area in which a company is better off than its competitors. The identified strengths
of this business include the following:
i. Variety; Provide a range of different products lines. Most of the business existing
within the same environment doesnt have a wide range of variety in terms of the
services that we shall be offering.
ii. Quality service to target customers.
iii. Skilled strategic planners in all areas of management.
iv. Visionary and good leadership style.
v. Pricing; the intention is to have a competitive price that would allow us to
dominate a larger market share and therefore be able to capitalize on the sales
turnover.
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vi. Quality of products and services Quality is core for this business and therefore
by offering high quality services clients will keep on coming.
3.2.3 Weaknesses
Possible weaknesses of this business will include:
i. The high start up cost of implementation.
ii. Coping with competition from well established competitors.
iii. Cost of maintenance of the equipments.
3.2.4 Opportunities
A business unit has to monitor key macro environment forces (demographic, economic,
technological, political-legal and social cultural) and significant micro environment factors
(customers, competitors and suppliers) that affect the ability of the business to earn profits. Some
of the envisaged opportunities include:-
i. Availability of a favorable business environment that is flexible to the business.
ii. Employing new technological developments that are more cost effective.
iii. Offer promotional prices due to high demand.
3.2.5 Threats
An environmental threat is any unfavorable trend or development that can lead to the absence of
defensive marketing action, to deterioration in sales or profits. The business shall classify threats
according to seriousness and probability of occurrence. The threats that the business shall be
faced with are:-
i. Rapid changes in technology may warrant the company to keep on changing its
equipments to keep up with the pace.
ii. Downward pressure from competitors on pricing.
iii. Market share strategies are pushing credit prices down.
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3.3 Pricing Strategy
The business shall base its pricing strategy on cost benefit analysis which will enable the
business to generate prices that will be equal to or less than those of the competitors while
generating a profit at the same time.
The pricing strategy will be based on:-
i. Cost of inventory part
ii. Cost of overheads
iii. Prevailing market prices
iv. Profit margin
The prices will be two fold i.e. promotion prices that would attract an 8% discount every time
there is a promotion and during the initial 4 months of operation when the business will have a
penetrating price.
3G TECH will stabilize its prices after 8 months of operation in which during the same period
the organization will still be offering discounts and offers to bulk purchases.
3.4 Sales Tactics
Direct selling 3G TECH CYBER CAF will engage the services of individual sales people
who will be making direct contact with customers of our products and services close up on any
sales opportunity and distribute brochures to potential clients. Inform customers on the changing
features of our products, offers and discounts on our products and services. These sales people
will be paid on commission basis.
Quality of sales staff and their number the business will endeavor to engage professional sales
people and since their payment will be based solely on commissions the business will engage
with two salesmen. The sales representatives will be engaged in a sales program by which the
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sole proprietor together with the sales representatives will put in place the strategies to market
the products and services to reach the intended customers
3.5 Advertising and Promotion strategy
To reach out on the targeted customers the following promotion strategies will be adopted by
3GTECH CYBER CAF.
Advertising by means of:
i. Flyers and Banners; The banners and flyers will come in handy during sales
promotions. The banner will cost Kshs. 10,000 and the flyers will be at Kshs. 10 each and
to start with we have ordered for 2500 copies.
The banner will be creatively designed in order to entice customers from a distance and
for the flyers they are very efficient since all potential clients who interact with the sales
team will have something to go with which they can use to recommend the products and
services to other people and for any other kind of references.
ii. Personal Selling
3GTECH Services will engage the services of individual sales representatives, who will
be making direct contact with customers through door to door selling activities to marketthe products and services, close up on any sales opportunity and distribute brochures to
potential clients. These sales people will be paid on commission basis.
iii. Sales promotion
The business will have an initial opening sale which will run for eight months and then
from there onwards we will be having seasonal sale promotions whereby for each season
one fast moving item will be on sale in order to ensure that as the clients come for this
services they also get to see and buy our other products and services.
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CHAPTER FOUR
ORGANIZATIONAL PLAN
4.1 The Organization Structure
The business will adopt a simple structure, with the business manager being at the very top
position and then have one person as his assistants occupying the position of an operations
coordinator and marketing. The business will be hiring sales representatives during promotion
campaigns who shall report to the manager and operations coordinator.
Fig 1.0 Business Structure
4.2 Key Management Personnel
The business will have only one proprietor who will also act as the Business Manager and he
will be expected to undertake the following responsibilities:
i. The business manager shall coordinate all the aspects of the business in
collaboration with the operations coordinator.
ii. The business manager shall also be responsible for the performance of the
coordinator
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Business Manager
Operations
coordinator
Coordinator
Support StaffSales
Representatives
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iii. The business manager will be expected to be the one responsible for making key
business decisions.
iv. The business manager shall also coordinate the marketing and operations of the
business.
v. Sourcing out business opportunities for the business through hired sales men and
also will be expected to organize and coordinate all sales and marketing activities
that the business will be undertaking
The business manager will be paid a salary of Kshs. 25,000 per month
Other than the business manager, there shall be only one personal assistant who will be the
operations coordinator in the management team.
Operations Coordinator This will be one position and to be considered for the position a
candidate will have to prove that he/she has prior experience in business management, must have
at least CPA part 1, must be computer literate.
The operations coordinator will be responsible for sourcing of the various items and equipments
that the business will require, will coordinate all service activities, will maintain the businesses
books of accounts, will coordinate the general operations of the business which includes amongst
others cleaning, security and banking of all cash collections.
The incumbent will be given a basic salary of Kshs. 20,000,
4.3 Other personnel
Sales men
The business shall hiring sales men on contract basis who will be expected to source out business
and close deals where applicable. They will also be expected to dedicate some of their time in
marketing the business and the products. To start with, the business will engage 2 sales men and
then review the number to 5 after the initial one year of operating.
The incumbents must have at least a Diploma in sales and marketing with at least 1 year of
experience as a sales person dealing with the first moving goods or services.
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The incumbents will get a salary based on a commission at the rate of 8% of their gross sales.
Support Staff
This position shall only be one in the business. The incumbents will be expected to assist with
the cleaning, arranging of the outlet, and guiding clients within the business. Also when there is a
major marketing campaign they will be expected to be part of the campaign.
The incumbents will be paid a salary of Kshs. 7,000.
4.4 Recruitment training and promotions
All recruitments shall be on merit basis whereby the proprietor will head hunted both the
operations and Sales and marketing coordinators. After recruitment, it will now be the
coordinators responsibility to organize on how the incumbents for those people reporting to
them will be sourced. The proprietor will have to meet all candidates and approve before they are
engaged as employees. All employees will have to undergo an initial induction training where
they shall be taken through the vision, mission and values of the business.
All people under sales will be evaluated on the basis of achieving the set target of Kshs. 50,000
gross sales per month and client feedback. For those under operations, it shall be based on their
performance and carrying out the tasks assigned to them
4.5 Remuneration and incentives
Table 4.1 Remuneration and Incentives
Position Positions Salary Total Pay
Manager 1 25,000 25,000
Operations
Coordinator
1 20,000 20,000
Sales Men 2 Each @
7,000
14,000
Support staff 1 7,000 7,000
Total 5 66,000 66,000
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4.6 Support services
i. Banking Services
The business will open an account with Equity Bank Ngara Branch. This is mainly because its
easy to get a business loan with this bank once you have an active account with them for some
time.
ii. Insurance Services
The business will get a cover with CFC insurance company who has agreed to give a cover at a
cost of 10% of the total value of the business per month.
iii. Security Services
G4S will be contacted to offer security services at a cost of Kshs. 500 per month for one guard.
4.7 Licenses, Permits and By - Laws
3GTECH CYBER CAF will abide by all trading regulations and rules of the local county
councils and the country as a whole. 3GTECH CYBER CAF will set out contracts of service
and provisions on such matters as summary dismissal, notice on terminating of services of an
employee, and the keeping of records of the employees to be hired as per the regulations set out
in the Employment Act of 2007.
CHAPTER FIVE
OPERATIONAL PLAN
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5.1 Operational Facilities
The business will be operations oriented and therefore the proprietor has picked on a building
that will support the operations of the business. The building that will house the business will be
rented at a cost of Kshs. 15,000 per month and a deposit of kshs 10,000.
The building has an ample parking space that is around the Dubai House. The building is easy to
locate and due to its strategic position.
To be operational, the proprietor plans to cater for the redesign and restocking of the main
operating room so that it can be fitted with shelves, a cashier stand and also increase the
ventilation in order to ensure that there is enough air circulation due to the high number of
customers that are expected. All these renovations and partitioning will cost a total of Kshs. 100,
000.
The owner of the premises has agreed to be taking care of the annual maintenance fee of the
premises after the business proprietor gives it the initial face lift.
The following information relates to the equipments and tools that the business will need to be
able to start off with the operations.
Table 5.1 Equipments and Tools for Start up.
Item No. Capacity Unit Cost T.T Cost Manufacturer Supplier
Computer 10 40 GB,
512MB
memory
20,000 300,000 DELL Blue Merg
Printer/Photocop
ier/Scanner
1 30 sheets
per Min
150,000 75,000 HP Copy Cat
Laminator 1 10,000 10,000 Casio Blue Merg
ETR Machine 1 27,000 27,000 Casio Blue Merg
Shelves 6 50 items 3000 18,000 Artech Artech
Stapler 2 24/6 & 200 500 Office Point Tuskys
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Paper Punch 2 18 sheets 300 600 Office Point Tuskys
5.2 Operational Strategy
Table 5.2 Material Requirements
Monthly Materials Requirements
Item units Total cost Manufacturer Supplier
Biros 20 400 Haco Industry Haco Industry
Printing Papers 250 rims 62,500 Kasuku & Kartasi Kasuku and KartasiStaples 2 400 Office Point Office Point
Paper punches 2 600 Office Point Office Point
Ring Binders 1600 40,000 Haco Industry Haco Industry
Empty CDs 300 3,000 Imation Blue Merge
For all these monthly materials, the suppliers will be delivering the supplies at the business
premises at no extra cost to the business. In situations where there will be shortages either due to
high demands or delayed deliveries the proprietor will organize to have the materials collected
from the suppliers and such costs shall be charged as inventory costs in that particular month. To
try and mitigate against shortages the proprietor will ensure that the business adopts an inventory
policy and mechanisms that would ensure the business has enough stock of the required
materials at all times.
Overheads
Table 5.3 Overheads
Item Cost
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Rent 15,000
Electricity 2500
Water 400
Advertising 30,000
Office Stationary 4500
Insurance 3000
Security 500
License 1250
Total 51650
5.3 Operational process
All the services that shall be provided will be ready to be offered to the customer or clients.
Other than a few services like binding, laminating and typing and printing of which the acquired
products will have to be taken through a final processing by the proprietor to be useful to the
client.
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Fig 2.0 Layout of the 3Gtech Cyber Caf
5.4 The Regulations governing Operations
These regulations range from government regulations to the local government regulations.
The registration of business with the register of businesses must be obtained before any other
activity is carried out this will cost the proprietor Kshs. 20,000
The license from the local government also must be obtained before opening the business to
ensure conducive environment for the business, this will cost Kshs. 1250 per month
Requirements such as value added tax registration and personal identification number (pin) shall
be obtained from Kenya Revenue Authority.
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Table 5.4 Government Permits.
Trading license Nyeri County Council 1250 per month
V.A.T Certificate Kenya Revenue Authority -
PIN NO Kenya Revenue Authority -
Registration certificate Nyeri County council 20,000
5.5 Technology to be used
So as to avoid inconsistencies in our provision of services especially the internet services, the
business will subscribe a 10GB (gigabyte) internet bundle from KDN Limited (Kenya Data
Networks) which is reliable at a cost of KSH 10,000. This is because unlike other internet
providers, the internet bundle is efficient and reliable, fast in term of speed.
CHAPTER SIX
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FINANCIAL PLAN
6.1 Pre Operation Costs
Table 5.5 Pre-Operation Costs
3GTECH CYBER CAF
PRE OPERATIONAL COSTS
ITEM COST
Rent Kshs 15,000
Renovations Kshs 100,000
Electricity Kshs 2500
Water Kshs 2000
Registration and legal Fees Kshs 20000
Licenses and Permits Kshs 15000
Furniture, fixtures and Fittings Kshs 50000
Tools and equipments Kshs 400,000
Stationery Kshs 2000
Bank Charges Kshs 8,000
Insurance Kshs 3000
Advertising Kshs 30,000
Total Kshs 647,500
i. The rent will be at the rate of 15,000 per month.
ii. The repainting of the room and the customization is will also form part of the preoperational costs under renovations.
iii. Electricity, water, telephone and postage include money that will be deposited
with the service providers plus the initial cost of customizing these services.
iv. The license will cost Kshs 1250 per month,
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v. Tools and equipments are as reflected under operational tools and equipments
6.2. Working Capital Requirements
Table 5.6 Working Capital Requirements
3GTECH CYBER CAF
WORKING CAPITAL ITEMS YEAR 1 YEAR 2
A. Current Assets
Inventory 150,000 180,000
Debtors 50,000 45,000
Cash at Bank 20,000 27,000
Cash in hand 5,000 8,000
TOTAL 225,000 260,000
B. Current Liabilities
Short term loan 60,000 80000
Bills payable 55,000 60,000Creditors 50,000 45,000
TOTAL 165,000 185,000
NOTES
It is projected that the business will experience a growth of 4%, 8% for the initial two
years and this explains the variance of the figures in the two years.
6.3. Projected Cash Flows
Table 5.7 Projected Cash Flows
ITEM 2011 2012
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A cash inflows
Beginning cash 650,000 750,000
Cash sales 250,000 350,000
Collections from debtors 50,000 25,000
Total inflows 950,000 1,125,000
B Cash outflows
Cash purchases 80,000 95,000
Creditors payment 30,000 20,000
Rent 15,000 15,000
Wages & salaries 66,000 66,000
Electricity 2500 3500
Water 5,000 5,000
Telephone 5,000 5,000
Transport 6,500 6,500
Stationery 2,000 2,000
Advertising 30,000 40,000
Repairs & maintenance 15,000 15,000
Tax 5,000 5,000
Insurance 3,000 3,000
Bank charges 8,000 6,500
Total outflows 273,000 287,500
Net Cash Inflow 677,000 837,500
6.4. Pro - Forma Income Statement
Table 5.8 Pro-Forma Income Statement
3GTECH CYBER CAFE
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PRO FORMA INCOME STATEMENT
FOR THE YEAR ENDED 31ST DECEMBER
ITEM 2011 2012 2013Sales 700,000 800,000 950,000
Less sales returns 50,000 45,000 55,000
Net sales 650,000 755,000 895,000
2. cost of goods sold
Opening stock 200,000 230,000
Add purchases 400,000 250,000 300,000
Less purchases returns 40,000 60,000 50,000
Cost of goods available for sale 360,000 390,000 480,000
Less closing stock 200,000 160,000 210,000
Cost of goods sold 160,000 230,000 270,000
3. Gross profit 490,000 525,000 625,000
4. operating expenses
Rent 15,000 15,000 15,000
Wages & salaries 66,000 70,000 70,000
Electricity 60,000 60,000 60,000
Water 60,000 60,000 60,000
Telephone 30,000 33,000 27,000
Stationery 13,000 15,000 18,000
Advertising 30,000 40,000 50,000
Repairs & maintenance 60,000 63,000 66,000
Insurance 36,000 36,000 36,000
Total Expenses 370,000 392,000 402,000
5. NET PROFIT 120,000 133,000 223,000
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i. It is projected that the business will experience a growth of 4%, 8% & 10% for
the initial three years and this explains the variance of the figures in the threeyears.
ii. Insurance will be charged at a cost of 10% on the value of the business for every
month
iii. Advertising 30,000 comprises of the cost of buying a banner, printing out 5,000
flyers.
6.5. Pro Forma Balance Sheet
Table 5.9 Pro-Forma Balance Sheet
3GTECH CYBER CAF
PRO FORMA BALANCE SHEET
AS AT 31ST DECEMBER
ITEM 2011 2012 2013
Assets
Current assets
Cash in hand 30,000 40,000 50,000
Cash at bank 60,000 90,000 100,000
Debtors 50,000 45,000 55,000
prepayments 30,000 25,000 34,000
Total current assets 170,000 200,000 239,000Fixed assets
Tools and equipments 400,000 470,000 550,000
Furniture & fittings 100,000 110,000 130,000
Total fixed assets 500,000 580,000 680,000
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Total assets 670,000 780,000 919,000
Liabilities
Current liabilities
creditors 50,000 60,000 70,000
Bills payable 20,000 25,000 35,000
Short term loan 30,000 25,000 35,000
Total current liabilities 90,000 110,000 140,000
Long term liabilities
Bank loan 400,000 250,000 200,000
Total long term liability 400,000 250,000 200,000
Total liabilities 490,000 360,000 340,000
Capital ( equity) 180,000 230,000 250,000
Add retained profits 190,000 329,000
Total liabilities and capital 670,000 780,000 919,000
The bank loan will have been used in to cater for some of the pre - operational costs
Stock will form part of the cash at hand.
6.6 Break Even Point
Breakeven point = Operating Expenses
1 - Cost of sales/sales
Break Even point (2011) = 402,000 = 521,111.111
1-160,000/700,000
To be profitable, 3GTECH CYBER CAF will have to make sales worth at least 521,111
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CHAPTER SEVEN
7.1 RISK ANALYISIS
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As the business is in an industry that experience rapid technological advancements, then the
business is faced with a risk of having and operating equipments that may run out of date.
The business may also run the risk of incurring losses due to frequent power failure and outages.
The business may also be faced with the risk of computers crashing as a result of computer
viruses which would mean that the anti-virus has to be updated frequently.
The business may also be faced with the risk of vandalism especially from thugs,
The business may also be faced with the risk of competitors copying or duplicating what we are
doing and therefore change in market share.
The business may also be faced with the risk of not achieving the targets set which translates not
recouping the initial investments.
REFERENCES
1. Amstrong M. (2006), Human Resource Management Practice 10th Edition, Kogan
Page Limited, London
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2. Cole, A. (1959) Business Enterprise in its social setting, Harvard University Press,
Boston, 1959
3. Drucker, P. (1970) Entrepreneurship in Business Enterprise, Journal of Business
Policy, Vol 1, 1970.
4. Stathis, M. (2004) The startup Company Bible for Entrepreneurs Apex Venture
Advisors Publishing.