BYOD Success Kit

BYOD Success Kit

Table of Contents

• Current state of BYOD in enterprise

• Checklist for BYOD Success

• Helpful Pilot Tips

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Current State of BYOD in

the Enterprise

BYOD Success Kit

Defining BYOD

Bring-Your-Own-Device (BYOD): a business practice allowing

employees to use their own smart phone, tablet, PC, and/or Mac for

work applications.

'Bring-your-own-device (BYOD) has emerged as an institution in

corporate America today – but does the acronym stand for bring your

own device or bring your own disaster? Surveys show that up to 90

percent of corporations use some form of BYOD, but that up to 80

percent of BYOD activity is "inadequately" managed by IT

departments.’

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Definition from: SC MAGAZINE JANUARY 2, 2013

BYOD Success Kit

IT Cannot Ignore 2 Billion

Personal Devices

• Corporate employees

have access to 2

Billion devices –

phones, tablets, PCs

• There are already

more tablets &

smartphones than PCs

• The majority of devices

are personal and

unmanaged (BYOD)

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BYOD Success Kit

Current State of BYOD

Insights on the Current State of BYOD Intel’s IT Manager Survey, October 2012

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Email is widely

deployed

But very few

customers have

deployed enterprise

apps to BYOD

BYOD Success Kit

Why haven’t companies

deployed apps?

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Insights on the Current State of BYOD Intel’s IT Manager Survey, October 2012

Top Three Reasons

1. Security & Discoverability

2. Ability to Support Our

Enterprise Apps

3. Lack of compatibility with our

infrastructure

BYOD Solution Check List

BYOD Success Kit

BYOD Solution Checklist

Security

Can I leverage my infrastructure in the data center?

Is my data secure on the device?

Is end user activity on the device discoverable and auditable?

Which applications should I use?

Should I adopt the cloud?

How should I think about end user experience?

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BYOD Success Kit

The fundamental requirements of BYOD are

satisfied by existing remote access

infrastructure. A new solution for BYOD

should be able to leverage your VPN

deployment.

Can I leverage my current

infrastructure?

Have you deployed VPN

for remote access?

• If you have deployed VPN today,

you don’t need more new

infrastructure in your data center.

• Your remote users already use

VPN to access corporate assets

from home or on the road. The

VPN appliance has been

integrated with your corporate

authentication mechanism – AD &

RSA. You have also integrated

the VPN appliance with a SSO

mechanism like CA Siteminder.

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BYOD Success Kit

Is my data going to be secure

Is the data protected on the device?

Is the data stored in an encrypted format on the device? Where are the keys stored? Can the data be opened in non-secure applications?

Is the data protected when it is in transit?

All the corporate data being transferred between the device and the corporate network should be encrypted. A good solution will also leave personal data alone, so that all the employee Facebook traffic is not being routed through your VPN.

Is the device secure? What happens when the employee leaves my company?

The client software should check whether or not the device is jail-broken. The solution should also provide functionality to wipe out corporate data from a device if it is lost, or if the employee leaves the company.

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BYOD Success Kit

Context is key to security

What is context?

Context is who is doing what, when, and from where. For example, user Adam

downloaded a document at 9:00 PM from California. Or Adam took 12 seconds to

access the SharePoint application from an iPhone in Chicago. Context can help you

better secure your data and understand and improve the real user experience for

your employees.

I am worried about compliance, discoverability, and audit

Look for a solution that will help you “prove” you know what end users are doing with

corporate data on the device. For example, you should know which files users are

downloading. Or you should know which apps they are accessing from where?

Adjust level of security to threat condition

Look for a solution that will adjust the level of security based on the threat condition.

For example, the authentication can be different based on whether the user is

accessing corporate assets from a trusted vs. un-trusted location.

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BYOD Success Kit

Do I need brand new applications?

No, start with the 10-50 apps on which your business runs today, for example, Email, SAP, SharePoint, Intranet, and others. We have observed that the majority of these applications are web based, some are Windows client-server applications, and a few applications are native.

What about form factor?

Most apps will work fine on tablets; some work fine on smart phones. As more optimized applications become available deliver those also. Once the framework is in place, it will be easy for you to deliver those new applications.

Data

Cloud

Context

Apps

Device

UX

60%

Un-Optimized

Web Apps

25%

Windows

Custom

Native

Custom

HTML5

ISV

Native

10%

Optimized

Web Apps

Which applications should I use?

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Tablets are not bigger phones

• In terms of user interaction, a tablet is more

like a phone than a PC. It needs a simpler

interaction model, more touch and gesture

based. On the other hand, since it has a

much larger form factor than the phone.

Web sites designed for the PC are usable

on a tablet.

• Deborah Gage talks about the differences in

how people use their iPad and iPad Mini vs.

their iPhones: “They communicate and play

games on their phones, but increasingly

they will work and shop on their tablets…”

See the WSJ blog:

http://blogs.wsj.com/venturecapital/2013/04/

24/as-tablets-rise-investors-notice/)

• In a 2012 survey, Business Insider found

that users spent more time browsing the

web (37.3%) than any other activity on the

iPad. This behavior has changed very little

in the last three years. It is very different

from how users use their

phones.http://www.businessinsider.com/ipad

-usage-survey-results-2012-7?op=1

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BYOD Success Kit

Should I adopt the cloud?

Speed of device refresh => Cloud

Devices are being refreshed at a much faster pace than Windows. Microsoft used to

update Windows every 3-5 years, and you probably upgraded your desktop OS every

7-10 years. Now each device OS (Android, iOS, Windows) is updated multiple times a

year. And each device vendor upgrades its device 1-2 times a year. Remember that

end users upgrade their devices more frequently and not on your calendar. An on-

premise deployment cannot keep pace with this speed of device refresh. Only a cloud

service that is upgraded rapidly can keep pace with the speed of device refresh.

But is the cloud secure?

Choose a cloud service that is designed as a control plane. Corporate data should

flow directly between the client device and the corporate network over SSL/TLS and

should not flow through a traffic reverse proxy running in the cloud that acts like a

"middleman" between the device and the corporate network. The "middleman"

architecture affects the security, performance and availability of the BYOD solution.

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BYOD Success Kit

How should I think about UX?

How should I think about end user experience?

Its not just about the UI! When Blackberry came out with their email solution,

they simplified the access of email on mobile devices significantly. An end

user could check their email with one hand while waiting at a stop light. Apple

was able to bring a similar experience to other consumer applications when it

launched the iPhone and later the iPad.

For the last decade or so, you have done the same for your users on

corporate PCs – integrating SSO into application authentication, integrating

business workflows using EAI and others.

When you think about simplifying the end user experience, think of how you

would bring a similar degree of integration and seamlessness into a remote

experience from a personal device.

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Simplify the User Experience

Today a user can take minutes to

access apps remotely!

Typical Mobile User Experience

1. Turn on laptop

2. Fire up VPN

3. Login into VPN

4. Use RSA Token

5. Fire up Browser

6. Login into SharePoint

Now employees want instant

access seconds vs. minutes!

Desired Mobile User Experience

1. Turn on smartphone or tablet

2. Tap on SharePoint

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BYOD Success Kit

Summary

Simplest User Experience

Rapid Deployment Leveraging Existing Infrastructure (in

minutes not months)

100% Cloud Architecture for

Lowest TCO

Better Security – on device, in network, with

context

Think of the following four keys for your solution for BYOD

Conclusion

BYOD Success Kit

Decision Makers Criteria

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Criteria Power

User

CIO Network

Manager

Security

Manager

Apps

Manager

CFO

Legal

Security – Protect data in transit or

on device

✔ ✔ ✔

Security – Leverage existing VPN

and AAA

✔ ✔

Security - Audit & Discoverability ✔ ✔ ✔

Simple User Experience ✔ ✔ ✔

Raises Employee Productivity ✔ ✔ ✔ ✔

Measure/Improve End User

Experience

✔ ✔ ✔

Lowest TCO ✔ ✔

BYOD Success Kit

Helpful BYOD Pilot Tips

1. Involve your VPN partner early, ask if there’s an

integrated BYOD partner

2. Test with key stakeholders in line of business (LOBs)

before you settle on a BYOD partner.

3. Test with at least 3 applications – SharePoint, Intranet,

LOB Application

4. Look for flexible terms with vendors; don’t be locked into

buying new infrastructure. Start with SaaS vendors.

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Learn more about Workspot!

sales@workspot.com

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User Interface for high productivity

on smartphone or tablets

Cloud Control Panel

Analytics

Workspot Network Architecture

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Keep up with BYOD trends, follow: workspot.com/blog

@workspotinc

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