Member & Geographic Activities
Cecelia JankowskiManaging DirectorMember & Geographic Activities
China Volunteer Leadership Workshop20 July 201120 July 2011
How Members Engage in IEEE
speaker or lecturer /Member public visibility ambassador /
general public
speaker or lecturer /conference or section meeting attendee
volunteer / membermentor / mentee
Contributor
educator / expert now
volunteer / member
author / publications reader
standards developer / standards membership
Contributorvs
Consumer
editor or reviewer / author or reader
recruiter / prospective member
FAP (i fi i l l i t ) / membernot engagedbusiness entities /
job site user
FAP (insurance, financial planning, etc) / member
not interested doesn’t know how
Core Concept: Focus on the Member, p ,the Result will be Membership Growth
When we focus on “Membership” the member and their needs get lost in the crowd.
If we focus on the “Member” they can become Inspired, Enabled, Empowered, and Engaged
“I feel welcome”
“My needs are met”My needs are met
“I make a difference”
“I am the IEEE”
“I am a part of
Truly satisfied members renew; truly
I am a part of something great”
Truly satisfied members renew; truly satisfied members refer others to IEEE
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Management of the Member Products & Services
Over 90+ Products, Services, Discounts, and Engagement Opportunities compete for Member’s time and attention
bli i l d d d il d i d i i ki dPublication Related Products and ServicesIEEE Spectrum MagazineThe Institute NewsletterDiscounts on IEEE-USA eBooksIEEE Xplore Abstracts
Career Related Services and RecognitionIEEE Student Job SiteMember Grade Elevation ProgramAwardsCareer Alert
Networking and Engagement OpportunitiesJoin IEEE Societies or Affinity GroupsDiscounts at IEEE ConferencesP i i i i L l M iDiscounts on IEEE Publication Products
IEEE Potentials MagazineWhat's New @ IEEE Today's Engineer
Career Asset ManagerCareer NavigatorIEEE-USA Career Enhancement CoursesCertified Software DeveloperConsultants Database
Participation in Local MeetingsOnline CommunitiesmyIEEEParticipation with LinkedIn Group Participate in Local Technical
Continuing Education and DevelopmentEducational Partners ProgramExpert NowVolunteer Training
Consultants DatabaseConsultants ServicesEntrepreneurs VillageSalary ServiceIEEE Mentoring ConnectionIEEE USA C Ch k
ForumsIEEE memberNetDiscounts on IEEE Standards MembershipVolunteering
OtherAssociation with IEEE BrandHumanitarian ProgramsIEEE e-mail Alias
Volunteer TrainingIEEE.tvScholarships
IEEE-USA Career CheckupIEEE WCET CertificationEmployment NavigatorIEEE Job SiteCareers Webinars External Discount Offers
I S i Public Policy AwarenessContact Center SupportMembership CardMerchandiseAskIEEE
Career Strategies Online CommunityConsultants DatabaseConsultants Services
Insurance Services• 20 ProductsFinancial Services• 17 Products and OffersGeneral
7 Di t Off Voting• 7 Discount Offers
IEEE Volunteer OrganizationIEEE Volunteer Organization
MEMBERS
B d f Di t
Assembly
Board of Directors
PSPB
EducationalActivities Board
Technical Activities Board
Member & Geo Activities Board
Standards Assoc. Board Regions &
Activities Board
Tech
Activities Board
IEEE-USA Board
Assoc. Board Regions & Sections Cmtee
Societies & Tech. CouncilsBoard
IEEE Office LocationsIEEE Office Locations
New York
Piscataway, NJ
Tokyo, Japan
y,
Washington, DCLos Alamitos, CA
Beijing, China
Singapore
Bangalore, India
IEEE Management Councila age e t Cou c
7/23/20118
MGA P ofessionalsMGA Professionals
Volunteer Development
Member Volunteer Subsections Sections
ContributorConsumer Growth of Member/IEEEContributor Consumer G o t o e be /
Opportunities to ppo oMake a Difference in China
VolunteersVolunteers•• Region 10Region 10
ProfessionalsProfessionals•• PiscatawayPiscataway
•• China SectionsChina Sections•• Student Student
BranchesBranches
PiscatawayPiscataway•• SingaporeSingapore•• ChinaChinaBranchesBranches
7/23/201111
Thank you to all of you who have Thank you to all of you who have contributed to IEEE’s successes.
Let us know how we can help you to be successful.
7/23/201112
Finance and Administration Team
Director, Finance and Administration Larry BolschFinance - Planning
- Forecasting- Financial Analysis- Business Models
a y o sc
Forecasting- Budgets
Business Models- Monthly Reporting
Geo Unit Reporting
- L50 Reports- Tracking- Internal Controls
- Compliance
Reporting - Internal Controls
Banking Transactions
- Region Financial Transactions-Advise and support
- Monthly Assessment Summaries- Custody AccountsAdvise and support
Section TreasurersCus ody ccou s
Information Management Teamg
Director, Information Management Vera Sharoff
Member - Join- Renew
ExperienceRenew
- Add Societies / Subscriptions
VolunteerTools
- eNotice- EWH- Online Communities
- Training- SAMIEEE - vToolsTools
Back Office ProcessesO ti - Back Office Processes- Project Management- Web Presence
Operations
Geographic Activities TeamGeographic Activities TeamDirector, Geographic Activities Cheryl Sinauskas
Geo Unit - Regulatory Compliance
-Section OperationsVolunteer Training
y
Operations - Compliance - Volunteer Training- Processes
Geo Unit Administration
- Volunteer Inquiries- Section Rebates
Historical Research
- Meeting Reports- Recognition Products
Geo Unit FormationsAdministration - Historical Research - Geo Unit Formations
Governance- Policy Management - Volunteer Development- MGA Board Operations -Volunteer Recognition- Committee Support
Member Operations TeamMember Operations TeamStaff Director, Member Operations Bill Cook
Member - JoinRenew
- Add PublicationsChange address
Coo
Processing- Renew- Add societies
- Change address- Update profile
Contact Center - Member Questions- Computer access
- Order products- Payment Resolution
- Recover password - Magazine Replacement
W k flAdministration - Project Management- Budgeting- Financial forecast
P M t
- Work flow- Results measurement- Productivity
- Process Management
Member Strategy TeamgyDirector, Member Strategy Jamie Moesch
Member Data - Membership Statistics- Member Satisfaction
- Measuring Engagement- Alternate Models
Ja e oesc
and ResearchMember Satisfaction
- Member StudiesAlternate Models
- Dashboards
Membership Development
- MD Materials- MD Support- Membership Promotion
- Affinity Groups- Benefit Promotion- Campaign CoordinationDevelopment Membership Promotion
- Student ProgramsCampaign Coordination
- Marketing Operations
B fit P tf li M tProduct Management
- myIEEE- memberNet- IEEE.tv
M t i C ti
- Benefit Portfolio Mgmt- New Benefit Process- Financial Mgmt
- Mentoring Connection