Central Bedfordshire Council and statistics... · Central Bedfordshire Council Comparison Group:...

Central Bedfordshire Council

Comparison Group:

2013-14 Actuals and

2014-15 Estimates

(a)

(g)

(x)

(m)

(k)

(h)

(r)

(u)

(s)

(e)

(t)

(z)

(f)

(n)

(d)

(w)

Central Bedfordshire

Wiltshire

Cheshire East

Bedford

Cheshire West and Chester

Bath & North East Somerset

Shropshire

West Berkshire

Herefordshire

South Gloucestershire

Stockport

Solihull

North Somerset

Warrington

Calderdale

Swindon

Page 1 17/03/2015Libraries_Profile

FOREWORD

I am pleased to be able to present the fourth

edition of the CIPFAstats Comparative Profile for

Public Library Services.

These profiles provide a comprehensive analysis of

public libraries data covering all the major topics

collected in the CIPFAstats Public Libraries

collection.

This means that there should be something for

everyone interested in the running of public library

services.

The analysis is simple and non-judgemental. You will not find any

quartiles, traffic lights or subjective commentary. Instead the report

seeks to visualise the data and to enable readers to draw their own

conclusions.

The "Executive Report" acts as a high level summary, but is also designed

as an introduction to the whole report. Most readers will find reading

through these pages helpful as an introduction to the style and logic of the more detailed pages.

The reports will aid everyone interested in public library services to ask

informed questions and come up with informed proposals for how the

services should be delivered in the future.

We hope you find this report interesting and helpful. If you have any

comments, suggestions or queries then CIPFA would be delighted to hear

from you (please see appendix 5 for contact details).

Kind regards,

Ian Watson

Lancashire County CouncilChair of the CIPFA Public Library Statistics Working Party


Executive Summary Page 4

Section A - Libraries & Library Users Page 7

Section B - Resourcing Page 14

Section C - Workload Page 24

Section D - Stock Page 30

Section E - Performance Page 40

Appendices Page 44

INDEX

Approach to missing data

INTRODUCTION

The aim of the profile is to provide management information for decision makers involved in

providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.

This profile compares your authority's library service figures from the 2014 CIPFAstats

collection with the group of authorities specified on the title page.

This is the fourth year of the profile, CIPFA would greatly appreciate your feedback and

suggestions on how we can make the profiles more interesting and useful.

• 91% of UK Library Authorities (92% in England) provided data for the 2014 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.

• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such

cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.

• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value

was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.

• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce

a new report for them using new data supplied by that authority.

• If you have any queries about our approach please do not hesitate to contact us: [email protected]


A: Libraries and Library Users

•

•

•

•

•

•

Central Bedfordshire has an average number of

libraries within the group giving an indication of

the scale of the library service.

For more information about this type of chart

please see appendix 1.

EXECUTIVE SUMMARY

Comparing Central Bedfordshire with 15 Other Library Authorities

This summary provides an overview of the key indicators from the main report along with a few points of current

interest, showing how your authority's library service compares against other authorities.

Unless specified otherwise all data relates to 2013-14 Actuals.

The chart on the left compares the number of

libraries your authority has with the other

authorities in the comparison. Central

Bedfordshire has 14 libraries (the bar

highlighted in black) compared to an average of

17 libraries (as shown by the horizontal line).

Each pale bar represents one of the authorities

in the comparator group.

Population is an important figure in this report

as we use it as a denominator to adjust for the

size of the authority (see next chart).

Central Bedfordshire is the 7th largest of the 16

authorities compared here (in terms of

population).

The number of active borrowers per 1,000

population is a key indication of how well the

library service engages with the public.

Central Bedfordshire is in the bottom quartile

suggesting that the library service does not

engage as well with the population when

compared to the other authorities.

Please see appendix 1 for further details on

quartiles.

0

100

200

300

400

500

600

g x k r t e a w z d f n s m h u

Population (000's)

0

50

100

150

200

250

300

s n e x g k w u f h z t r d a m

Number of Active Borrowers per 1,000

population

0

5

10

15

20

25

30

35

40

g k r d x w t z e a f n u s h m

Number of Libraries (31/03/14)


B: Resourcing

•

•

•

•

•

•

For most authorities a drop can be seen in the 2014-15 estimates.

One well publicised approach that library

authorities are taking is using volunteers.

Total revenue expenditure per 1,000 population

is a key cost indicator. Figures in the graph

opposite are 2013-14 actuals.

Central Bedfordshire comes out as being at the

lowest end of the comparison, which suggests

that is is providing a low cost service. It may be

worth looking back to the number of active

borrowers per 1,000 population to check that

the service is successfully engaging with the

public.

The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the

estimated figure for 2014-15. The population figure used for all years is the mid-year 2013 figure, so the

changes in value relate to changes in expenditure only.

Central Bedfordshire had 2.3% of 'worked hours'

provided by volunteers in 2013-14 compared to

an average of 4.5%.

£0

£5,000

£10,000

£15,000

£20,000

£25,000

z x d h t w u f e g m r k s a n

Total Revenue Expenditure per 1,000

population

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

2010-11 2011-12 2012-13 2013-14 2014-15

(Estimates)

Total Revenue Expenditure per 1,000 population: Time Series

Central Bedfordshire Average

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

g r h f e w u d n s x a z k m t

Volunteer hours as a % of volunteer hours

plus employee hours


C: Workload

•

•

•

D: Stock

•

E: Performance

•

This chart compares the overall book stock level

of the library service.

Central Bedfordshire successfully supplied 71%

of book requests within 7 days of request. This

was just above average for the group of

authorities compared.

The number of visits per 1,000 population is a

strong indicator of workload faced by the

authority.

It is also another measure of engagement and

offers a more complete picture as it will include

other reasons for visiting the library as well as

borrowing.

This chart compares another core library

activity, providing an indicator for both workload

and the demand placed on the library book

stock.

0

1,000

2,000

3,000

4,000

5,000

6,000

w f t h r n k x z g a d e m s u

Physical Visits for Library Purposes per

1,000 population

0

500

1,000

1,500

2,000

2,500

z d m n r h k w t g x s u a f e

Total Book Stock per 1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

x k e f w a n m h g u t r s d z

Total Book Issues per 1,000 population

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

w m s d x a r g k u t f z e n h

Percentage supplied within 7 days


(See page 8 for details)

Section Contents

Page 8 A1: Service Points

Number of service points

Busiest service points

Page 9 A2: Population Density

Comparisons for static & mobile libraries

% authorities without mobile libraries

Page 10 A3: Opening Hours

Distribution of opening hours

Opening hours at busiest service points

Page 11 A4: Library Users

Number of active borrows

Number of housebound readers

Number of visits

Electronic counters

Visits to website

Page 13 A5: Electronic Workstations

Number of terminals

Number of hours available & recorded

Public wi-fi access

SECTION A: LIBRARIES AND LIBRARY USERS

0

2

4

6

8

10

12

d k r g w u z f n t h s a e x m

Total Service Points per 100,000 population

• This section compares the information on numbers of libraries,

opening hours, library users, visits and electronic access.


at 31 March 2014

Mobile Libraries

Static Service Points

Total Service Points

Population

Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14, ONS Population Estimates Mid 2013

2013-14 Actuals

Busiest Service Point (Issues): Busiest Service Point (Visits):

Issues per annum Visits per annum

Source: CIPFA Public Library Statistics 2014 - Cells 15 & 16 Source: CIPFA Public Library Statistics 2014 - Cells 17 & 18

A1: Service Points

Number

1

/ 100k pop

0.4

Average

0.5

Authority

229,342

Authority Average

14

Average

5.3 6.5

13

Busiest Service Points

264,500 252,125

Authority

6.04.9

Leighton Buzzard

Average

229,461 281,533219,762

Leighton Buzzard

0

100,000

200,000

300,000

400,000

x g m h w u z a k d s e r n f t

Issues per annum

0

100,000

200,000

300,000

400,000

500,000

600,000

h g f m w z d k a x s u r n t e

Visits per annum

0

5

10

15

20

25

30

35

40

g k r d x w t z e a f n u s h m

Total Service Points

0

2

4

6

8

10

12

d k r g w u z f n t h s a e x m

Total Service Points per 100,000 population


2013-14 Actuals

Population Density

Mobile Libraries

Median

3.7 4.5

A2: Population Density

1 0.5

Number / 100k pop

0.4

Population Density and Number of Service Points

Authority

Average

Mobile Libraries

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

0 5 10 15 20 25Mobile Libraries per 100,000

population

Population Density

Mobile LibrariesComparator Group


0.0

2.0

4.0

6.0

8.0

10.0

12.0

0 5 10 15 20 25

Static Service Points per 100,000

population

Population Density

Static Service PointsComparator Group


• In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.

• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population

density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.

• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.

0.0

0.5

1.0

1.5

r u m g k t h z w a e x s n f d

Mobile libraries per 100,000 population

31.3%

68.8%

% Authorities with no mobile libraries

% Authorities with mobile libraries


2013-14 Actuals

Hours Open

All Libraries < 10

Mobile Libraries >10

Static: 10-14

Static: 15-19

Static: 20-24

Static: 25-29

Static: 30-34

Static: 35-39

Static: 40-44

Static: 45-49

Static: 50-54

Static: 55-59

Static: >60

Total

Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14

Busiest Service Point (Issues): Busiest Service Point (Visits):


1

3 2

Authority

0.4

0.0%

8.2%

Average Authority AuthorityAverage Average

3.1%

A3: Opening Hours

% in Each BandService Points / 100,000 population

2 3 0.8

1

0

0

1

1

2

1

1

1 2

0

3

0.0

0.8

1

5.5%

8.2%

11.3%

7.8%

9.3%

1

0.20.0

0.0%

7.1%

1

0.6

0.4

0.0

0.4

0.4

7.1%

21.4%

7.1%

1.1

7.1%

0 1

0.5

0.4

1.1

2

0 0.0

14.3%

Leighton Buzzard

14

Average:

0.0


0 0

48.0

0.0%

0.1

14.3%

21.4%

0.0%

0.9

0.3

51.1Central Bedfordshire 48.0 Average: 48.1

0.1

Opening Hours - Busiest Service Points

Leighton Buzzard

16.5%

15.5%

7.7%

3.9%

1.6%

1.6%

0.7

0.0%

0.0

1.1

0.5

0.5

0%

5%

10%

15%

20%

25%

AllLibraries <

10

MobileLibraries

>10

10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60

Weekly Opening Hours

Percentage of libraries in each opening hours band Central Bedfordshire

Comparator Group

0

20

40

60

z w u s m h f e d r g x t k a n

Opening Hours at the

Busiest Service (Issues)

0

20

40

60

z w u s m h f e d r g n k x t a

Opening Hours at the

Busiest Service (Visits)


2013-14 Actuals

Active Borrowers

Housebound Readers

Source: CIPFA Public Library Statistics 2014 - Cells 89 & 90

Physical Visits

2009-10

2010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 - Cell 91

1,245,961

1,009,947

4,882 4,515

1,115,890 4,563

3,803 4,081 972,158

3,818

1,020,584

3,925

775 2.9 1.5

4,748

Physical Visits for Library Purposes

Number per 1,000 pop Average

3,925

4,412

/1,000 pop

34,539 131 160

Average

A4: Library Users

Number

0

50

100

150

200

250

300

s n e x g k w u f h z t r d a m

Number of Active Borrowers

0

1

2

3

4

m a e d t g h z s w u f x k r n

Number of Housebound Readers per

1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

w f t h r n k x z g a d e m s u

Physical Visits for Library Purposes

0

1,000

2,000

3,000

4,000

5,000

6,000

2009-10 2010-11 2011-12 2012-13 2013-14

Physical Visits per 1,000 population



2013-14 Actuals

Average

S.P. with Electronic Counters Visits to Website

Source: CIPFA Public Library Statistics 2014 - Cell 94 Source: CIPFA Public Library Statistics 2014 - Cell 95

Website Visits

2009-10

2010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 - Cell 95 and equivalent for previous years

69%

A4: Library Users (continued)

Authority Number per 1,000 pop

4,08086%

Average

5,693,422 4,080

4,099

6,171

5,129

469,784 1,858 4,853


5,693,422

1,708

1,632

8,579,397 33,566

444,044

21,525

416,558

21,525

0%

20%

40%

60%

80%

100%

t s f n w a r e h x z m g u d k

Percentage of Service Points with

Electronic Counters

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

m a t h f e k x w u n d z r g s

Visits to Website per 1,000 population

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

2009-10 2010-11 2011-12 2012-13 2013-14

Website Visits per 1,000 population



2013-14 Actuals

Terminals Hours Available


Number per 1,000 pop Authority

Hrs Recorded Service Points with Wi-Fi Access


Average

76,600 423 30%50%

Average

290

1,176310,643148 62.8

per 100,000 pop

A5: Electronic Workstations

per 1,000 pop AverageAverage

1,17456.0

NumberNumber

0

20

40

60

80

100

120

d w z e t n k f r a x s u m h g

Number of Devices per 100,000

population

0

200

400

600

800

1,000

w e t d f s n z r m u a k x g h

Number of Hours Recorded per 1,000

population

0

500

1,000

1,500

2,000

2,500

w d f e t n z a m s h u r k g x

Number of Hours Available per 1,000

population

0%

20%

40%

60%

80%

100%

f g a h m w r e u z t n k x s d

Percentage of Service Points with Public

Wi-Fi Access



Section Contents

Page 15 B1: Financial Information (Actuals)

Net expenditure, revenue expenditure & income

Revenue expenditure breakdown

Revenue income breakdown

Page 19 B2: Cost Indicators

Various cost indicators

Page 20 B3: Financial Information (Estimates)

Net expenditure, revenue expenditure & income

% expenditure on staff and materials

Page 21 B4: Staffing

Staff per 100k population

Professional & other paid staff

Staff costs per employee

Page 23 B5: Volunteers

Analysis of numbers and hours

SECTION B: RESOURCING

£0

£5,000

£10,000

£15,000

£20,000

£25,000


Total Revenue Expenditure per 1,000 population

• This section examines levels of expenditure, staffing and the use

of volunteers.


2013-14 Actuals

Revenue Expenditure

Revenue Income

Net Expenditure

graphs shown per 1,000 population

Source: CIPFA Public Library Statistics 2014 - Cells 124, 134 & 135

Revenue Expenditure

2010-11

2011-12

2012-13

2013-14

2014-15 (Estimates)


12,980 2,615,153 9,887

B1: Financial Information (Actuals)

£ per 1,000 pop Average

3,246,446 12,837 16,072

3,130,427 12,267 15,543

(588) (900)

2,459,603 9,299 12,080


(155,550)

2,615,153 9,887 12,980

2,596,630 9,817 11,522

2,994,025 11,714 13,083

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

2010-11 2011-12 2012-13 2013-14 2014-15

(Estimates)

Revenue Expenditure per 1,000 population: Time Series


£0

£5,000

£10,000

£15,000

£20,000

z x h d t u w e f m g r k s a n

Net Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000


Total Revenue Expenditure

£0

£500

£1,000

£1,500

£2,000

d x f k w g h m r e u z a t s n

Total Revenue Income


Revenue Expenditure (2013-14 Actuals)

Employees

Premises

Total Materials

Computing Costs

Other Supplies & Services

Transport

Third Party Payments

Support Service Costs


graphs show expenditure per 1,000 population


1,751,551 6,622 7,066

4,730 18 1,804

323,649 1,224 1,262


10,531 40 173

268,064 1,013 210

123,665 468 317

132,962 503 452

0 0 1,697

2,615,153 9,887 12,980

£0

£2,000

£4,000

£6,000

£8,000

£10,000

z h t x w f u m k d a r e n g s

Employees

£0

£1,000

£2,000

£3,000

£4,000

£5,000

£6,000

z d w t x g u k r h s e m n f a

Premises

£0

£500

£1,000

£1,500

£2,000

£2,500

t w x m k u a h z r g e n s d f

Total Materials

£0

£200

£400

£600

£800

£1,000

w z h e a s r t m d n g x u k f

Computing Costs

£0

£200

£400

£600

£800

£1,000

h f u z x a m k r w e n d s g t


£0

£100

£200

£300

£400

£500

h r u s t f e m k w x d z g a n

Transport

£0

£200

£400

£600

£800

£1,000

£1,200

x a n e d f z w h k s u t r m g


£0

£1,000

£2,000

£3,000

£4,000

£5,000

d g x z s f e u m h n r t w k a



Revenue Income (2013-14 Actuals)

Overdue Charges

Hire of Audio & Visual Materials

Specific Grants

Receipts from the Public

Corporate Income

Other Income

Reservation Fees

Lettings

Electronic Revenue

Provision to other LAs




(13,396)

(13,540)

0

0

(51)

(51)

0

0

(43)

(95)

(25)

(20)

(62,287) (235) (192)

(21,592) (82) (207)

(3,000) (11) (31)


(26,936) (102) (183)

(155,550) (588) (900)

(41,668) (158) (218)

(67) (0) (69)

£0

£50

£100

£150

£200

£250

£300

x g k a w d m z f u h t s n r e

Overdue Charges

£0

£100

£200

£300

£400

£500

x k g h w f d u e s r a m z n t


£0

£50

£100

£150

£200

d g t r w n z a h x u s m k f e

Specific Grants

£0

£100

£200

£300

£400

£500

w x z k g d e u m r f n a s t h

Receipts from the Public

£0

£100

£200

£300

£400

£500

d m f e u k r s t x a z w n h g

Corporate Income

£0

£100

£200

£300

£400

£500

£600

£700

d f x r e h w k t a m g z u s n

Other Income


Total Other Income (2013-14 Actuals)

Reservation Fees

Lettings

Electronic Revenue


Total Other Income

Source: CIPFA Public Library Statistics 2014 - Cells 126, 127, 129 & 131

(26,936) (102) (183)

(20) 0 0

(25) 0 0

(95) (51) (13,540)

(43) (51) (13,396)


£0

£50

£100

£150

£200

£250

£300

£350

d w z x u t s r n m k h g f e a


£0

£20

£40

£60

£80

£100

£120

t h r m x k d z w u s n g f e a

Electronic Revenue

£0

£20

£40

£60

£80

£100

£120

k f x h g e a m d r s t n w z u

Reservation Fees

£0

£50

£100

£150

£200

£250

£300

£350

f d w e r x z h a u k t g s m n

Lettings

£0

£100

£200

£300

£400

£500

£600

£700

d f x r e h w k t a m g z u s n

Other Income


Average Cost per Book Cost per Visitor

• Average cost per book acquisition. • Revenue expenditure divided by visitor number.

Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -

Sum of Cells 100 to 104 divided by Cell 38 Cell 124 divided by Cell 91

% Employee Expenditure % Material Expenditure


Cell 98 as a percentage of Cell 124 Cell 124 divided by cell 20

• Cost per Available Hour

% Support Services Cost per Available Hour


Cell 123 as a percentage of Cell 124 Cell 118 as a percentage of Cell 124

£5.32 £6.59 £2.59 £3.35

B2: Cost Indicators

£ p Average £ p Average

% Average

0% 13%

67% 54% 12% 10%

% Average % Average

£ p Average

£8.42 £12.41

£0

£2

£4

£6

£8

£10

d g m u z t h k w f n x s r a e

Average Cost per Acquisition (Books)

0%

5%

10%

15%

20%

t k m w a x n r s u g e h d f z

Material Expenditure as a % of Revenue

Expenditure

0%

20%

40%

60%

80%

a k t f h m n r w u e x z d s g

Employee Expenditure as a % of Revenue

Expenditure

£0

£1

£2

£3

£4

£5

£6

z u d x m e h g t s w f k r a n

Cost per Visitor

0%

5%

10%

15%

20%

25%

30%

35%

g d s x f e z u m n h r t w k a

Support Service Costs as a % of Revenue

Expenditure

£0

£5

£10

£15

£20

£25

£30

x g h z k u r m t s d a e f n w

Cost per Available Hour



Net Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure

Revenue Expenditure

Revenue Income

Net Expenditure

Source: CIPFA Public Library Statistics 2014 - Cell 137 to 141

2014-15 Estimates 2014-15 Estimates

% Employee Expenditure % Material Expenditure


Cell 137 as a percentage of Cell 141 Cell 139 as a percentage of Cell 141

B3: Financial Information (2014-15 Estimates)

6,438

460,077 1,739 1,753

1,350,503 5,106


2,596,630 9,817 11,522

(181,440) (686) (958)

382,440 1,446 1,201

403,610 1,526 2,130

52% 56% 15% 10%

2,415,190 9,131 10,564

% Average % Average

0%

5%

10%

15%

20%

25%

30%

35%

s t a k n w d g x e r h f u m z

Material Expenditure as a % of Revenue

Expenditure

0%

20%

40%

60%

80%

n f k h m e t r u w z a x d g s

Employee Expenditure as a % of Revenue

Expenditure

£0

£5,000

£10,000

£15,000

£20,000

z x d w t h u e f g m r a n k s

Net Expenditure

£0

£5,000

£10,000

£15,000

£20,000

z x d w u h t f g e m r a n k s


£0

£500

£1,000

£1,500

£2,000

x d g k n f w z m u r h e a s t



at 31 March 2014

Professional Staff

All Other Staff

Total Staff


This tree diagram analyses professional and other staff as a percentage of total staff.

Your authority's value is followed by the average value in italics.

Professional Staff

Total Staff

All Other Paid Staff

FTE per 100,000 pop Average

18.9%

85.8% 81.1%

70.6 26.7 27.3

14.2%

10.0 3.8 5.2

60.6 22.9 22.2

B4: Staffing

0

10

20

30

40

z w h k x f d u m a t s n r g e

Total Staff per 100,000 population

0

2

4

6

8

10

r k x t n m d z h g w f a s e u

Professional Staff per 100,000

population

0

10

20

30

40

z w h u f a s d k m x t e g n r

Other Paid Staff per 100,000

population


Employee Costs per Employee

Employees per 1,000 population

Employee Costs per 1,000 population

Source: CIPFA Public Library Statistics 2014 -

Cell 98 divided by Cell 64

All Staff

2009-10

20010-11

2011-12

2012-13

2013-14


0.3 0.3

6,622 7,066

B4: Staffing (continued)

£ Average

72.5 0.28 0.32

70.6 0.27 0.27

70.8 0.27 0.29

77.1 0.30 0.36

75.8 0.30 0.35

25,843

FTE per 1,000 pop Average

24,810

0.00

0.05

0.10

0.15

0.20

0.25

0.30

0.35

0.40

2009-10 20010-11 2011-12 2012-13 2013-14

Employees per 1,000 population: Time Series


£0

£2,000

£4,000

£6,000

£8,000

£10,000

z h t x w f u m k d a r e n g s

Employee Costs per 1,000 population

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

£35,000

t h e u f r x m w z d a k n g s

Employee Costs per Employee

0.0

0.1

0.2

0.3

0.4

z w h k x f d u m a t s n r g e

Employees per 1,000 population


2013-14 Actuals

Volunteers

Volunteer Hours

Average Hours per Volunteer


• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.

• We use this to compare hours provided by paid staff and volunteers.

• The two charts below compare the volunteers to the total of paid staff and volunteers.

% Hours worked by volunteers Volunteers as % headcount

Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66 Source: CIPFA Public Library Statistics 2014 - Cells 64 & 65

Volunteers

2009-10

20010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 -

Cell 65 and equivalent for previous years

Number Average

B5: Volunteers

71.6% 66.5%

93 124

2.3% 4.5%

FTE Average

178 188

15.4 34.7

2,748 5,596

% Average

178 188

Number Average

179 168

131 138

123 160

0

200

400

600

800

1,000

g e r n x f a h k u w z t m s d

Number of Volunteers

0

5,000

10,000

15,000

20,000

25,000

30,000

g r h e f x w d k u n a s z m t

Number of Volunteer Hours

0

20

40

60

80

100

120

d s h w r g f u x k z e m t a n

Number of Hours per Volunteer

0

20

40

60

80

100

120

140

160

180

200

2009-10 20010-11 2011-12 2012-13 2013-14

Number of Volunteers: Time Series


0.0%

5.0%

10.0%

15.0%

g r h f e w u d n s x a z k m t

Volunteer hours as a % of volunteer

hours plus employee hours

0%

20%

40%

60%

80%

100%

g e n r f h u a x w z k m t s d

Number of volunteers as a % of

volunteer headcount plus employee

headcount



Section Contents

Page 25 C1: Book Issues

Split by children/adult and fiction/non-fiction

Page 26 C2: Stock Turn


Page 27 C3: Audio, Visual, Electronic & Other Issues

Split by various categories

Page 29 C4: Request Service

Total and online

Page 29 C5: Enquiries

Total and online

Page 29 C6: Inter-Library Loans

Supplied and received

SECTION C: WORKLOAD

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000


Total Book Issues per 1,000 population

• This section examines issues and stock turn for books and other

items along with requests, enquiries and loans.


2013-14 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction

Children's Non-Fiction

Total Book Issues


Breakdown of issues (percentage). Your authority's

value is followed by the average value in italics.

Adult Fiction

Adult Non-Fiction

Children's Fiction



C1: Book Issues

Number /1,000 pop Average

492,705 1,863 1,891

1,491

73,296

188,949 714 836

484,554 1,832

277

39.8% 42.7%

15.2% 18.9%

212

1,239,504 4,686 4,430

5.9% 4.8%

33.7%

Book

Issues

39.1%

0

500

1,000

1,500

2,000

2,500

3,000

x k f t e w n g r a m s h d u z

Adult Fiction Issues

0

200

400

600

800

1,000

1,200

1,400

x k h n m g f e w t r u a s d z

Adult Non-Fiction Issues

0

500

1,000

1,500

2,000

2,500

x u e k a w h f m n g z t r s d

Children's Fiction Issues

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000


Total Book Issues

0

50

100

150

200

250

300

350

u a m w f x n e h k g z t r d s

Children's Non-Fiction Issues


2013-14 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Issues

Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71 divided by Cells 25 to 29 respectively

Number Average

C2: Stock Turn

5.4

6.5 5.5

3.4 2.9

6.5 5.7

4.5

3.0 2.8

• Number of books issued divided by the book stock

(i.e. the average number of times each book was issued

during the year).

0.0

2.0

4.0

6.0

8.0

10.0

f x h e g a m k t s u n w r d z

Adult Fiction Stock Turn

0.0

2.0

4.0

6.0

8.0

10.0

h e x m g f k a u w n t s d r z

Children's Fiction Stock Turn

0.0

1.0

2.0

3.0

4.0

5.0

6.0

x e m g h k f w u a n t s d r z

Children's Non-Fiction Stock Turn

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

e f x h g m a k u w t n s r d z

Total Book Issue Stock Turn

0.0

1.0

2.0

3.0

4.0

5.0

f e g h x m a w u k t n s r d z

Adult Non-Fiction Stock Turn


2013-14 Actuals

Sound Recordings

Music

Adult Talking Books

Children's Talking Books

Video & DVDs

Multimedia & Open Learning Packs

Electronic Products

eBooks

eAudio

eAudiovisuals

Total Audio Visual Issues

graph shown per 1,000 population

This tree diagram analyses Audio, Visual, Electronic & Other Issues.


Music

Adult Talking Books


Videos & DVDs


eBooks

eAudio

eAudiovisuals


4.6 5.3

7,541 28.5 25.2

12,181 46.1 103.4

2,943 11.1 23.9

32,809 124.0 94.1

C3: Audio, Visual, Electronic & Other Issues

Number /1,000 pop Avg

1,214

275.7 299.6

8.4%10.3%

0 0.0 0.0

72,916

34.4

6,502 24.6 13.2

9,726 36.8

4.0% 8.0%

31.4%45.0%

16.7% 34.5%Audio, Visual,

Electronic

& Other Issues

0.0%0.0%

4.4%8.9%

13.3% 11.5%

1.7% 1.8%

0

100

200

300

400

500

600

700

u g f e w x m d k h a t r s n z

Total Audio, Visual, Electronic & Other Issues




C3: Audio, Visual, Electronic & Other Issues (continued)

0

20

40

60

80

d x k g e m h u f z a r n w t s

Music Issues

0

50

100

150

200

250

u a m f g x h w r d k e t s n z

Adult Talking Book Issues

0

20

40

60

80

100

u f w g e a z m r n x d h s k t

Children's Talking Book Issues

0

50

100

150

200

k d u g x w f h e t s r m a z n

Video & DVD Issues

0

10

20

30

40

50

e n s a m u d g w t r h z k x f

Multimedia & Open Learning Pack Issues

0

50

100

150

200

u g m w f h n a e t z x s r k d

eBook Issues

0

10

20

30

40

m h a f u k x e w t z s r n g d

eAudio Issues

0.0

1.4

z x w u t s r n m k h g f e d a

eAudiovisual Issues


2013-14 Actuals

Requests Online Requests



2013-14 Actuals

Enquiries Online Enquiries



2013-14 Actuals

Loans Supplied Loans Received



C4: Request Service

218 17,513 66 108

per 1,000 pop AverageAverage Number

C5: Enquiries

7.1 23.7334 459

56,598 214

Number per 1,000 pop

C6: Inter-Library Loans

Number per 1,000 pop Average Number

88,350

per 1,000 pop Average

1,890

Average NumberNumber per 1,000 pop

130 0.5 1.55 21.2720.8 410

per 1,000 pop Average

0

50

100

150

200

250

300

350

400

u n w r k s e x t a h f g m d z

Number of Requests for Specific Items

0

50

100

150

200

z u w n s h x t e k f r g a m d

Number of Online Requests

0

200

400

600

800

1,000

s h z r x f n g e d k a m w u t

Number of Enquiries

0

10

20

30

40

50

60

70

80

s r h f e u n w d m k x a g z t

Number of Online Enquiries

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

h e f m k x g t r d n z u a s w

Supplied

0.00

20.00

40.00

60.00

80.00

100.00

120.00

h f e m k x g a r t s z w n d u

Received


(Stock per 1,000 population)


Section Contents

Page 31 D1: Book Stock


Page 33 D2: Audio, Visual, Electronic & Other Stock


Page 36 D3: Book Acquisitions


Page 37 D4: Audio, Visual, Electronic & Other Acquisitions


Page 38 D5: All Acquisitions (Books & Audio Visual)

Trendline

Page 39 D6: Lending Stock Replenishment Rate

Overall replenishment rate

SECTION D: STOCK

• This section examines issues and stock turn for books and other

items along with requests, enquiries and loans.

0

100

200

300

400Adult Fiction

Adult Non-Fiction

Children's Fiction


Book Stock at 31 March 2014

Avg Central Bedfordshire


• Books per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total book stock.


Reference Books

Adult Fiction

Adult Non-Fiction

Book Stock Lending Stock

Children's Fiction


Reserve Stock


33.1% 35.2%

24.0% 29.9%

10.6%

32.3%

D1: Book Stock

Summary

5.7% 9.4%

94.3% 79.6%

27.1%

7.9%

0.0% 11.0%

0

50

100

150

200

250

300

350Adult Fiction

Adult Non-Fiction

Children's Fiction


Book Stock at 31 March 2014



at 31 March 2014

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Reserve Stock

Total Book Stock



D1: Book Stock (continued)

No. /1,000 pop Avg

115

55,171 209 291

13,897 53

243,995 922

135

1,225

3 0

74,330 281 264

93 7724,503

76,091 288 343

0

100

200

300

400

z n w r u x a k t e f d m g h s

Children's Fiction Stock

0

50

100

150

200

z u r a d n w t f s m k h g e x

Children's Non-Fiction Stock

0

100

200

300

400

500

600

700

m z g d s t h f w n k e x a u r

Reserve Stock

0

500

1,000

1,500

2,000

2,500

z d m n r h k w t g x s u a f e

Total Book Stock

0

100

200

300

400

500

h d n g t z m w s k x r f a u e

Reference Book Stock

0

100

200

300

400

500

z d r w k n x t s m a u e g f h

Adult Fiction Stock

0

100

200

300

400

500

r d z k x n s t h m w u g a e f

Adult Non-Fiction Stock


• Stock per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total audio visual stock.


For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Stock

eBooks

eAudio

eAudiovisuals

Reserve Stock


D2: Audio, Visual, Electronic & Other Stock

11.2% 8.2%

33.6% 27.6%

0.4% 0.3% 11.7% 17.1%

29.3% 32.5%

99.6% 89.9% 1.8% 2.1%

0.0% 0.0%

0.0% 9.8%

5.6% 9.4%

6.8% 3.1%

Reference

Music

Adult/Talking Books

Children's/Talking Books

Video & DVD

Multimedia & Open Learning

Packs

eBooks

eAudio

eAudiovisuals

Reserve

0

5

10

15

20

25

30

35

Stock at 31 March 2014



at 31 March 2014

For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs


Electronic - eBooks

Electronic - eAudio

Electronic - eAudiovisuals

Reserve Stock

Total Audio Visual Stock

graph shown per 1,000 population


77 0.3 0.3

0.3 0.3

D2: Audio, Visual, Electronic & Other Stock (continued)

Number Avgper 1,000 pop

1,982 7.5 7.6

5,203 19.7 30.3

2,082 7.9 16.0

5,966 22.6 25.7

988 3.7 8.7

1,199 4.5 2.9

1.2 2.0328

17,826 67.4 103.8

0 0.0 0.0

1 0.0 10.1

0

50

100

150

200

250

g d z h u f w m e r t x k a s n

Total Audio Visual Stock




D2: Audio, Visual, Electronic & Other Stock (continued)

0.0

0.5

1.0

1.5

2.0

2.5

w m g f a h u n t z x s r k e d

Reference Stock

0

20

40

60

80

d z m g e f x r h k u a w s t n

Music Stock

0

10

20

30

40

50

z r u t h w m d a g x f k e s n

Adult Talking Book Stock

0

5

10

15

20

u h z w f e r g a m d s n t x k

Children's Talking Book Stock

0

20

40

60

80

d w g k t x r z u f e s h m a n

Video & DVD Stock

0

2

4

6

8

s e n z g d w x k t r u a h m f


0

10

20

30

h u f e w n t g m z a k x s r d

eBooks

0

2

4

6

8

10

h f m e a u t w k x z s r n g d

eAudio

0

50

100

150

g m f s n h k w x t a z u r e d

Reserve Stock

0.0

0.2

0.4

0.6

0.8

1.0

z x w u t s r n m k h g f e d a

eAudiovisuals


2013-14 Actuals graphs shown per 1,000 population

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Acquisitions

This tree diagram analyses each type of stock as a percentage of total book acquisitions.


Reference Books Adult Fiction

Adult Non-Fiction

Book Acquisitions Lending Stock

Children's Fiction



D3: Book Acquisitions


61.8 49.5

10,060 38.0 24.1

16,354

367 1.4 0.9

42,674 161.3 121.3

0.9% 0.7%

12,815 48.4 40.5

6.33,078 11.6

30.3%

7.3%

33.6%

5.2%

99.1% 99.3%

38.7%

23.8% 20.0%

41.1%

0

50

100

150

200

250

x w a t e r k m s u n h g z d f

Total Book Acquisitions

0

1

2

3

d k w m a r z u g x h t n s f e

Reference Book Acquisitions

0

20

40

60

80

100

w x t r a e m k s g h n u z d f

Adult Fiction Acquisitions

0

10

20

30

40

50

t a r w s e x k h m u z g d n f

Adult Non-Fiction Acquisitions

0

20

40

60

80

100

x w k e a n t u r h m z s g f d

Children's Fiction Acquisitions

0

5

10

15

w a k n t x u s e m r f h z g d

Children's Non-Fiction Acquisitions


2013-14 Actuals


For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs


eBooks

eAudio

eAudiovisuals

Total Audio Visual Acquisitions


0 0.0 0.0

Number Avgper 1,000 pop

310 1.2 0.5

795 3.0 6.6

165 0.6 1.6

471 1.8 2.0

60 0.2 1.8

0 0.0 0.0

0.0 0.1

300 1.1 3.1

1

2,102 7.9 15.8

D4: Audio, Visual, Electronic & Other Acquisitions

0

5

10

15

20

25

30

f e h x w k t u d g m n a s z r

Total Audio Visual Acquisitions

0

1

2

3

4

m t w r z g e s u a h d x k f n

Adult Talking Book Acquisitions

0.0

0.5

1.0

1.5

2.0

w a e u r x f h g m t k z n s d

Children's Talking Book Acquisitions

0

5

10

15

x k w d u g t e h f s m a n r z

Video & DVD Acquisitions

0.00

0.01

0.02

0.03

n m z x w u t s r k h g f e d a

Reference Acquisitions

0

2

4

6

x k d u m e h f n w z a t s r g

Music Acquisitions

0.0

2.0

4.0

6.0

8.0

10.0

h f e k u x t w m a z s r n g d

eAudio & eAudiovisual Acquisitions

0

5

10

15

f e h t w n m k x a g z u s r d

eBook Acquisitions

0.0

0.5

1.0

1.5

x k e s t w d g h m a z u r n f



This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's

value is followed by the average value in italics.

For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Acquisitions

eBooks

eAudio

eAudiovisuals


Acquisitions

2009-10

2010-11

2011-12

2012-13

2013-14


D4: Audio, Visual, Electronic & Other Acquisitions (continued)

0.0%

12.3%

10.1%0.0% 7.8%

22.4%

14.7%

41.7%

100.0% 100.0% 0.0%

3.4%

Average

14.3% 19.9%

0.8%

2.9% 11.6%

Number per 1,000 pop

0.0% 0.0%

D5: All Acquisitions (Books and Audio Visual)

39,383 156 180

144

169

38,723 151

48,131

44,776

41,710 163 170

141

185

160

37.8%

0

20

40

60

80

100

120

140

160

180

200

2009-10 2010-11 2011-12 2012-13 2013-14

Acquisitions per 1,000 population: Time Series



Lending Stock • Time taken in years to replenish the lending stock on

Replenishment Rate open access or available on loan at 2013-14 rate.

Source: CIPFA Public Library Statistics 2014 - (Cell 29 + Cell 48) / (Cell 37 + Cell 60)

5.6 7.8

Years Average

D6: Lending Stock Replenishment Rate

0

2

4

6

8

10

12

14

16

18

z d n f r u g k s h m t w a x e

Lending Stock Replenishment Rate



Section Contents

Page 41 E1: Requests

% supplied in 7, 15 and 30 days

Page 42 E2: Adults Public Library Users Survey (PLUS)

Satisfaction Measures

Page 43 E3: Childrens Public Library Users Survey (PLUS)

Satisfaction Measures

Outcome Measures

SECTION E: PERFORMANCE

• The CIPFAstats Public Library Statistics primarily collect cost and

quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

z x w u t s r n k d e a m g f h

Choice of Books is 'Very Good' or 'Good'

*Public Library Users Survey (PLUS)

This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books,

homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services.

If you would like to learn more about PLUS please contact [email protected]


2013-14 Actuals

Percentage Supplied

within 7 days

within 15 days

within 30 days


79%

E1: Requests

Authority Average

71% 66%

81%

87% 89%

0%

20%

40%

60%

80%

100%

w m s d x a r g k u t f z e n h


0%

20%

40%

60%

80%

100%

w d g x s f r e m k h a z t u n


0%

20%

40%

60%

80%

100%

w d x r g s f k e h z m a u t n



Survey Year: 2012-13

Proportion who view their library opening hours as 'very good' or 'good'

Proportion who view their library as 'very good' or 'good'

Proportion who find the choice of books as 'very good' or 'good'


E2: Public Library User Survey (PLUS)

Over 16

82% 79%

84% 80%

95% 93%

Authority Average

0%

20%

40%

60%

80%

100%

z x w u t s r n k d e m a g f h

Library is 'Very Good' or 'Good'

0%

20%

40%

60%

80%

100%

z x w u t s r n k d e a m g f h

Choice of Books is 'Very Good' or 'Good'

0%

20%

40%

60%

80%

100%

z x w u t s r n k d g a f h e m

Library Opening Hours are 'Very Good' or 'Good'


Survey Year: 2012-13

Who think the library is ‘good’ (average score out of 10) 9.1 9.2

Authority Average

E3: Public Library User Survey (PLUS)

Under 16

0

2

4

6

8

10

z x w u t s r n k h d m a e g f

Under 16 who think the library is 'good'


APPENDIX 1 - Comparative Bar Charts Page 45

APPENDIX 2 - Background Information Page 48

APPENDIX 3 - Financial Information Page 50

APPENDIX 4 - Other CIPFA Libraries Services Page 52

APPENDIX 5 - Contact Us! Page 52

APPENDICES

• Information to help you get the most out of the report.

The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.

This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.

This appendix provides more detailed tables of the financial data analysed in section B.

Links to other services that CIPFA provides for library authorities.

Let us know what you think and how we can make the profile more useful.


APPENDIX 1 - Comparative Bar Charts

Comparative bar charts

This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently,

displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared.

While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information.

In this appendix we clarify how these charts work and present techniques for getting the most out of the them.

Example 1: Anatomy of a comparative bar chart

This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black.

The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart.

In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly

(has a high value) for this indicator when compared to the other 24 authorities.

The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the

authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line.

The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be

displayed near the chart, often with the associated raw data.

• group average

• comparator authority

• your authority

Example 2: Comparative bar charts for reports with small numbers of authorities

This example displays fictional income data for 12 authorities.

Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain).

For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.

• letters enable readers to identify specific authorities


Example 3: Zero values and unavailable data

Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the

chart).

Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.

Averages: Zero values are included in the average as they are genuine values for authorities. The average however

excludes unavailable data.

This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.

In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore

their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is

excluded.

Example 4: Comparisons with large numbers of authorities

When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not

detract from the readers ability to compare their value to the group, or learn about overall range of values.

This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.

• The black bar authority has a very low figure, being less than a third of the group average.

• Data were not available for around 10% of the authorities (gap on left of the chart).

• 5% of the authorities report either zero or miniscule costs (gap on right of the chart).

• There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.


Examples 5-8: Example distributions and help in interpreting them

The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and

the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.

• This chart shows a very common distribution (which a statistician would appropriately call the 'normal'

distribution).

• While there is a wide range of values (20-100) the

majority of authorities are in a much tighter range (about half are between 50 and 70).

• In this particular case the highlighted authority has one of the highest costs.

• This chart shows a straight sloping distribution.

• There is no consistency between authorities and no

such thing as a typical value.

• In this particular case the highlighted authority is above

average, but not signficantly so.

• This distribution is quite rare, the chart clearly displays two distinct groupings of authorities.

• In this case interpreting the highlighted authorities value is difficult and it is important to investigate the

reasons behind this variation.

• This chart shows little variation between authorities.

• In this particular case the highlighted authority is

clearly the most expensive per 1,000 population.

Quartiles

We finish this introduction with a quick note about quartiles.

Quartiles are a popular simple way to examine distributions of cost or performance data.

Quartiles are produced by splitting the distribution into four quarters, as presented on the right.

Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and

upper quartile).

In business & management the word quartile is more often

used to refer to the quarters themselves. "Top quartile" is

used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or

low performance).

It is common approach to view "being in the top quartile" as a

benchmark to be achieved, and "being in the bottom quartile" as a sign of problems.

We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose

of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts

and note how easy it is to quarter the distribution with the mind's eye.


Educational Attainment

Source: CIPFA Children's Services Actuals Statistics 2011-12 - Column 325

Index of Deprivation

• The higher the index, the more deprived the authority is.

Source: CLG Indices of Deprivation 2010

APPENDIX 2 - Background Information

Educational Attainment

Average

91.5% 91.8%

Deprivation

Average

10.7 15.4

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

u x d s r h f k n g a m e t w z

Percentage of pupils achieving 5 A*-C grades

including English & Maths

0

5

10

15

20

25

d t n s m k w z r f x g h a e u

Indices of Deprivation


Population

Source: ONS Mid 2013 Population Estimates

Area

Source: ONS Area 2013

Population Density

Average

264,500 252,125

Area

Population

Average

Population Density

71,567 93,170

Median

3.7 4.5

0

100,000

200,000

300,000

400,000

500,000

600,000

g x k r t e a w z d f n s m h u

Population

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

g r s x k a u e h f d m w n z t

Area

0

5

10

15

20

25

t z n w d f e m a k h x u g r s

Population Density


For Central Bedfordshire Council

Financial Information 2013-14 (Actuals)

Revenue Expenditure

Employees

Premises

Supplies & Services

Books & Pamphlets

- Reference

- Adult Fiction

- Adult Non-Fiction

- Children's Fiction

- Children's Non-Fiction

Newspapers, Periodicals & Magazines

Sound Recordings1

DVDs, CD-ROMs, Software & Multimedia2

Electronic & Online Products3

Other Acquisitions

Bookbinding

Total Materials

Computing Costs


Transport




Revenue Income

Overdue Charges

Reservation Fees

Lettings


Electronic Revenue

Specific Grants

Provision of Library Services to other Local Authorities

Miscellaneous - receipts from the public

Miscellaneous - corporate income


Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

Total Capital Expenditure

1Includes Music, Adult Talking Books and Children's Talking Books (Cells 106 to 108)

2Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 107 & 108)

3Includes eBooks, eAudio, eAudiovisual, Subcriptions and Online / Electronic Products (Cells 111 to Cell 115)

APPENDIX 3 - Financial Information


4,730 18 1,804

7,066 1,751,551 6,622

101,445 384 358

47,949 181 195

10,619 40 40

18,881 71 62

29,064 110 105

50,957 193 171

16,171 61 36

1,795 7 23

1,129 4 6

8,429 32 97

37,210 141 170

323,649 1,224 1,262

123,665 468 317

132,962 503 452

62,287 235

10,531 40 173

12,980

0 0 1,697

268,064

2,615,153 9,887

210

21,592 82 207

0 0 25

1,013

13,540 51 95


13,396 51 43

192

41,668 158 218

67 0 69

3,000 11 31

0 0 20

454,212 1,717 1,270

3,224,914 12,192 15,150

155,550 588 900

2,770,703 10,475 13,881

842,577 3,186 1,325


Financial Information 2014-15 (Estimates)

Revenue Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure


Revenue Income

Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

1,350,503 5,106 6,438

1,753

382,440 1,446


1,201

460,077 1,739

11,737

2,415,190 9,131 10,564

403,610 1,526

2,690,802

2,130

2,596,630

(181,440) (686)

275,612 1,042

9,817 11,522

(958)

10,173

1,173


APPENDIX 4 - Other CIPFA Libraries Services

APPENDIX 5 - Contact Us!

• CIPFA Public Library Statistics

CIPFA are the leading independent source of data about local government services, undertaking more

than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to

measuring the performance of public library authorities in the UK.

A working group of local authority practitioners and central government representatives meet bi-annually

to help shape the direction of the questionnaire and data that is collected to ensure that it is continually

adapted to remain relevant in an ever-changing environment.

Datasets provide financial and non-financial information for local government managers engaged in

comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help

with further analysis.

www.cipfastats.net/leisure/publiclibrary

• CIPFA Public Library User Survey (PLUS)

CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995,

which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.

Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local

Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance

Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).

New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.

www.cipfasocialresearch.net

We hope you have found the profile interesting and informative.

This is the fourth year of the profile and we aim for this to to be a user-led product that improves

year-on-year.

Please help us improve the next round by contacting us with your thoughts and suggestions!

[email protected]

We will also be happy to answer any queries you have regarding the profiles.


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