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Clinical Dashboards Programme www.connectingforhealth.nhs.uk/clindash
Clinical Dashboards Programme
www.connectingforhealth.nhs.uk/clindash
Overview
1. What are Clinical Dashboards?
2. Why are we doing them now?
3. What has happened so far – the prototypes?
4. What is happening now – the pilots?
5. What are the benefits so far?
6. Feedback from clinicians
7. What’s next?
8. For more information…
What are Clinical Dashboards?
Good quality information is a driver of performance for clinical teams and helps ensure the best possible care for patients.
Clinical Dashboards help to drive this process by:
• providing timely and relevant information for clinical teams, presented in easy to understand formats, with high visual impact
• utilising multiple sources of existing data, even across organisational boundaries
• providing clinical information across multidisciplinary teams• displaying information in ‘real time’ without delay for data
cleansing• allowing local configuration and comparison against national
data sets• permitting regular changes to displays, as required by the
local teams, to keep the information relevant and up to date.
Why are we doing Clinical Dashboards?
The Next Stage Review of the NHS by Lord Darzi committed to
Clinical Dashboards:
“The next stage in achieving high quality care, requires us to unlock local innovation and improvement of quality through information – information which shows clinical teams where they most need to improve, and which enables them to track the effect of the changes they implement.
“Within organisations, we know that a defining characteristic of high performing teams is their willingness to measure their performance and use the information to make continuous improvements...We will develop Clinical Dashboards which will present selected national and locally developed measures in a simple graphical format as a tool to inform the daily decisions that drive quality improvement.”
What has happened so far – the prototypes?
The Homerton Accident & Emergency Depart: Clinical Dashboard
What has happened so far – the prototypes?The Nottingham Urology Depart: Clinical Dashboard
What has happened so far – the prototypes?The Bolton Primary Care Trust: Clinical Dashboard
What has happened so far – the prototypes?The Bolton Primary Care Trust: Clinical Dashboard
What is happening now – the pilots?Northumberland, Tyne & Wear NHS Trust Mental Health
South East Coast Ambulance Service NHS TrustAmbulance
The Homerton University Hospital NHS Foundation TrustCardiologyAnaestheticsAcute Admissions Unit
Norfolk & Norwich University NHS Foundation Trust ObstetricsOncology
Portsmouth City PCTGeneral Practice Portsmouth Hospitals NHS TrustElective OrthopaedicsTrauma OrthopaedicsMedical Admissions Unit
Bradford & Airedale Teaching PCT& SurgeriesGeneral Practice
Bolton PCT & SurgeriesGeneral Practice
Salford Royal NHS Foundation TrustRenalCare of the ElderlyGeneral Surgery
Mid Staffordshire NHSFoundation TrustHaematologyGastro-intestinalRespiratory
Wiltshire PCT (St Mellor Surgery, Amesbury)General PracticeSalisbury NHS Foundation TrustUrology, Stroke, ENT
Nottingham UniversityHospitals NHS TrustEDAcute MedicineDiabetesUrology
Imperial College Healthcare NHS TrustGI Surgery & Urology
What is happening now – the pilots?
The Salford Care of the Elderly: Clinical Dashboard
What are the benefits so far?Patients:• provision of greater local information to patients which informs
expectations and improves satisfaction• increased openness of information improves confidence in local care, for
example, MRSA rates etc.
Clinicians:• immediate, and timely information available to assist decision making• reduced time and effort to access local, relevant information• improved local peer engagement and cooperation, raising the local quality
of care.
Managers:• increased staff awareness and engagement with local issues and
improvement plans• improved local awareness of data quality issues leading to improved data
capture.
Feedback from cliniciansGreater access to information:
“There is information pertinent to […] physicians that you wouldn’t usually expect to see on their standard reports, or in fact information they have never seen before.
“Clinicians liked the way it brought together disparate data sources that they hardly ever have previously been able to view. […] Being able to see who the patients actually are by, drilling down to the names, is also a massive plus.”
Links with wider specialties across the Trust:
“The dashboard allows [clinicians] to identify potential problems that they need focus on, which they wouldn’t know about until they pitched up on the ward.
“Cancer information is available on the dashboard and although it showed one patient hadn’t received their MDT it gave […] the evidence to find out why.”
Dr Rachel Pyburn, Consultant Geriatrician, Salford Royal Foundation Trust. Quote provided by Edd Berry.
What’s next?• The pilots are being implemented by the end of 2009
• Following this, the key benefits and obstacles to developing and using Clinical Dashboards will be assessed, in conjunction with each of the sites
• Recommendations will then be made for a wider roll out, in the form of a business case.
For more information
Name Position Contact
Dr Simon Eccles Senior Responsible Owner [email protected]
Dave Atherton Programme Director [email protected]
Dermot Ryan Head of Clinical Dashboard Programme
Jago Taylor National Roll-out Strategy and Benefits Lead
Dr Sally Getgood Clinical Specialty Lead [email protected]
David Corbett Implementation manager [email protected]
Kofi Yeboah Implementation manager [email protected]
www.connectingforhealth.nhs.uk/clindash
