Collaboration Architecture Design: Designing End-to-End pervasive Conferencing Solutions

Collaboration Architecture Design (Part 2 of 2):

Designing End-to-End Pervasive Conferencing Solutions T-CL-11-I

Robert Bouchard

Collaboration Consulting Systems Engineer (CSE)

Cisco and/or its affiliates. All rights reserved. T-CL-11-I Cisco Public

Collaboration Architecture Design Track

Session ID Session Title Session Time Presenter

B-CL-08-B Make Collaboration Simple 11:00 AM Rowan Trollope

T-CL-12-I Collaboration Architecture Design:

Cisco Collaboration Administration – Easy as 1-2-3 11:00 AM Shawn Cardinal

T-CL-09-I


Unified Call Control and Dial Plans for Voice and Video Centric Networks

01:30 PM Johnny Jagroo

T-CL-13-I

Collaboration Architecture Design:

Workspace or Workplace – It’s all about the USER Experience

01:30 PM Nicky Kearns

T-CL-11-I


Designing End-to-End Pervasive Conferencing Solutions

03:30 PM Robert Bouchard

T-CL-14-I

Collaboration Architecture Design:

Connected Consumers and the Omni Channel Experiences

03:30 PM Joseph Bassaly


Agenda

Welcome!

Cisco Conferencing: Strategy & Vision

Collaboration Conferencing 101

Optimized Conferencing 2.0

Collaboration Conference Architecture in Review

Collaboration Conferencing Design Guidance

Configuring Personal CMRs

Key Takeaways

4

Cisco Conferencing: Strategy & Vision


Collaboration is a

https://www.google.ca/imgres?imgurl&imgrefurl=http://info.sound-connect.com/blog/bid/290715/How-to-Use-Breakout-Rooms-in-Adobe-Connect&h=0&w=0&tbnid=DUM_yYbCeuTPrM&zoom=1&tbnh=182&tbnw=277&docid=9eRAmuLA8nCkzM&hl=en&tbm=isch&ei=92FNU4byFpPlsATO7oHIDA&ved=0CAUQsCUoAQ

https://www.google.ca/imgres?imgurl&imgrefurl=http://seatosky.com/blog/products-and-services/understanding-office-365-integrated-collaboration-tools-with-lync-online/&h=0&w=0&tbnid=n-Fe8NdLysXdnM&zoom=1&tbnh=112&tbnw=448&docid=3pVKEBhOHzCS-M&hl=en&tbm=isch&ei=sGJNU-i2HKrRsQS9-YCoCQ&ved=0CAIQsCUoAA

http://stack.to/2013/10/bluejeans/

http://blog.100tb.com/wp-content/uploads/2013/04/skype.jpg

http://www.crunchbase.com/company/acano

https://www.google.ca/imgres?imgurl&imgrefurl=http://en.wikipedia.org/wiki/File:FaceTime_logo.png&h=0&w=0&tbnid=kf81ohlqU4vvvM&zoom=1&tbnh=138&tbnw=196&docid=AHjjK9s4Dnk3EM&hl=en&tbm=isch&ei=nGRNU8STFe3MsQSNuIK4Ag&ved=0CAIQsCUoAA


Market Transitions are Compounding the Problem

Mobility Cloud Video Social Consumerization


Source: GMV May 2013, IDC

3

10 4

1

2 2

1

2

1 2

1

4

2

4

7 3

3

TPaas

Conta

ctCent

er

Voice

Gateway

UC Endpoints

Voice

Cloud

Services

TP

Endpoints A/V

Conferencing

Services

Enterprise

IM/

Presence

Cloud File

Sync &

Share

Email and

Calendaring

Saas

Email and

Calendaring

On Prem

Portal/

User Interaction

Tools

Enterprise

Content

Manageme

nt

Enterprise

Social

Software Video

Streaming

$B Market Size

FY16

Web

Conferencin

g

Saas TP

Infrastructure

UC

Infrastructure

Data

Analytics

Software

20

13—

20

16

CA

GR


Value Extended Experience Centric

Our Objective, Scope and Advantage

Strategy

Fuse our unique hardware, software and network capabilities to deliver a seamless and comprehensive collaboration solution that builds on our customers’ existing investments.

Cloud Connected


Cisco Collaboration Portfolio

Collaboration

Endpoints Conferencing

Customer

Collaboration

Unified

Communications

Mobile, Video, Cloud


Collaboration Infrastructure Vision Pervasive Conferencing

Strategy that enables comprehensive multiparty conferencing to any user on any device with a consistent user experience and rich collaboration environment over a common architecture.

Simplifies the delivery of scalable multiparty business collaboration for voice, video and web conferencing

One Experience

One Software Architecture

Flexible Deployment Model

One User Centric License model

Cloud On Premises Hybrid

Conferencing Solution 101

12


For your reference….

Product versions referenced during this presentation:

13

Product Version Number Availability*

TelePresence Management Suite (TMS) 14.4 End of April 2014

TMS Provisioning Extensions (TMSPE) 1.2 End of April 2014

TelePresence Conductor XC 2.3 End of April 2014

TelePresence Server (TS) 4.0 End of April 2014

Smart Desk, Collaboration Room, and Integration Solutions Endpoints

TC 7.1 Now Available

*Availability subject to change


Personal CMR A personalized, always-available

collaboration meeting resource for

every user – Just Meet – Anytime

Cisco Collaboration Meeting Room Types Deployment Flexibly, Reach Anyone, Collaborate Effectively

Scheduled CMR For reserving conference rooms and

guaranteed bridge resources plus

OBTP – using Outlook or web based

Scheduling

Instant (Ad-hoc) CMR On-demand meeting – when you

need to add a third person into your

conversation or start as needed


TelePresence Server Platforms Deployment Choices

TS on MPM 310/320 TS Virtual Machine TS MSE 8710

Hardware type Stackable Appliance Virtual Large Chassis

Customer Segment SMB or Mid-Market Mid-Market

Use with CUWL Pro Enterprise

HD Participants per unit/blade

10/20 16 24

Max Conference Size (HD)

40 16 (Initially) 96

Key differentiators Small, low power Total Virtual Solution Scale, Resilience


Simple natural conferencing

Reduce Complexity for Users and Administrators

• Pool conferencing resources and their capabilities

• Centralized Administration of all CMR Types

• Personalization to satisfy user preferences

• Service level differentiation maximizes the value of conferencing resources

• Get more capacity using Resource Optimization with TelePresence Server

TelePresence Server and Conductor One Experience


EXTRA

Optimization of resources Conductor + TelePresence Server

Without Conductor

Full HD (1080p30) SD (480p30)

With Conductor

Once full, additional

endpoints cannot join

12 19

Locally Managed mode Remotely Managed mode

Optimized Conferencing 2.0

18

Conductor


What’s new XC2.3

New APIs

Capacity Management

Provisioning

Increased scale on aliases and templates

B2BUA enhancements

Support for almost all TS4.0 features


What’s new XC2.3 New APIs

Capacity Management API *

• Allows management applications (such as Cisco TMS) to obtain information about a conference and its associated resources.

• API returns information about the capacity of a conference bridge that will be used for a conference with a given dialed alias.

Provisioning API

• Allows management applications (such as Cisco TMS) to configure conferences on TelePresence Conductor.

• The API allows the client to create a new ConfBundle on the TelePresence Conductor. A ConfBundle consists of a conference template with associated aliases and auto-dialed participants, as well as a conference name.

*Conductor is not recommend for TMS scheduling till future software releases of TMS and Conductor

Today – We recommend TMS manage scheduled bridges directly, Conductor control separate ad hoc/rendezvous bridges


Conductor and TMSPE

1 2

New db Existing db

New Call request comes to Conductor

Alias Match?

• Search new db first for match

• If yes, proceed with rest to the workflow

• If no, go to existing db for search

• Search existing db for match

• If yes, proceed with rest of the workflow

• If no, reject the call

Alias Match ? Alias Match ?

Conductor

TMS+TMSPE

API calls

WebUI

New DB – Direct Match db

Existing DB – Regex db Direct match lookup

New integration between Conductor and TMSPE

Will require XC2.3, TMSPE 1.2 and TMS14.4

Utilizes new provisioning API on Conductor

Easy provisioning of user Rendezvous conferences and configuration of personal meeting rooms for up to 100,000 users

Conductor has new database

Optimized for scale of aliases and templates

Optimized for faster lookup

Conductor will have 2 databases


What’s new XC2.3 Increased scale on aliases and templates

Supported Capabilities

Services/Configuration XC2.2 **XC2.3

Utilised Conference Bridges 30 MCUs or TelePresence

Servers (2400 concurrent calls)

30 MCUs or TelePresence

Servers (2400 concurrent calls)

Concurrent Active Conferences 1,200 Conferences 1,200 Conferences

Preconfigured Conference Template 1000 Conferences **100,000 Conferences

Preconfigured Conference Aliases *1,000 Aliases **100,000 Aliases

Preconfigured Auto-dialed Participants 20,000 Users **100,000 Users

Preconfigured Auto-Dialed Participants per Conference Template 5,000 participants per

conference template

Same as XC2.2 or 10 Active

per conference in new Instant

CMR configuration

*Lecture conferences require 2 aliases

** Target numbers for release, check official release notes for actuals


What’s new XC2.3 B2BUA enhancements and misc.

B2BUA enhancement

• Support for H.264 - SVC signaling pass-through

*This will be used when TS supports multi-streaming and hybrid functionality

• Support for H.265 pass-through

*For future enhancements in TS software

• Support for Encrypted iX pass-through

Certificate management

• CA certificates has been improved, allowing you to view, upload and delete individual CA certificates

• New installations of TelePresence Conductor software now ship with a temporary trusted CA

TelePresence Server


What’s new TS 4.0

User experience improvements

Segment Switching

Active Speaker indicator and new name label

Video Announce

New technology

Scalability improvements

Security improvements

Resilience and diagnostics improvements


User Experience Improvements Basic Switching Behavior

Someone in active presence speaks

Audio is instantaneously switched in and heard from the segment where the video is located

After 2 seconds then the segments swap


User Experience Improvements ActivePresence Overflow - Switching

Segment in the overflow speaks

Audio is instantaneously switched in and heard from the assigned segment

After 2 seconds:

– New active speaker moves to main display

– Least active speaker replaces the least active speaker in active presence

– Least active speaker moves to overflow

AP Overflow


Customers love the value of the filmstrip but do not like the amount of movement as speakers change and don’t like having to look around for where participants are

Placeholders provides a more consistent predictable filmstrip

Placeholder (gap) in

filmstrip for Active

speaker

User Experience Improvements ActivePresence Placeholders (HD)


Conference has started and the Active

Presence filmstrip is full

New Participant joins the conference

The least active speaker moves to overflow

New participant replaces the least active

speaker in the filmstrip presence

Overflow

User Experience Improvements Video Announce (HD)


• See indicator for the active speaker

• See indicator for participant mute

• Click to remove participant from the

conference

• Control the layout you receive from TS

Cisco ActiveControl

Allow users to see participant lists & control conference settings on endpoints

Benefit – Simplifies and creates a single Cisco Collaboration experience

Available with TelePresence Server 3.1 or later, and for endpoints running TC 6.2 or later


What’s new TS 4.0 New technology

Support for mixed IP scheme networks

now negotiate IPv4 and IPv6 destinations for media in SIP

supports the ANAT semantics (Alternative Network Address Types) to establish

media streams to both IPv4 and IPv6 addresses within a SIP call

API improvements

API maintains backward compatibility with version 3.1

Reporting on the state of conferences and participants has been improved

New methods have been added to control the feature keys and license keys

Third Party Interop feature key requirement lifted

Not needed now for Webex Enabled TelePresence for 3rd party audio

Not needed now for non TIP multiscreen systems.


What’s new TS 4.0 Scalability Improvements

Increases calls

Increased from 104 to 200 participants per TS

Limited to maximum of 104 participants in a single

conference.


What’s new TS 4.0 Scalability Improvements (continued)

Resource Optimization Improvements

TS 3.0 and TS 3.1 uses endpoints maximum resolution advertised

TS 4.0 introduces a new method that compares the resources required for a particular call based on two aspects of the endpoint's advertised capabilities; the maximum resolution (TS 3.x) and the receive bandwidth.

Optimization Profile Value Description

maximizeEfficiency Screen licenses are conserved aggressively. This value gives the most calls for the available resources.

favorEfficiency This is a balance of efficiency and experience that favors conserving screen licenses over attempting to

grant the requested resolution.

favorExperience Default. This is a balance of efficiency and experience that favors granting the requested resolution over

conserving screen licenses.

maximizeExperience Screen licenses are more readily allocated. This value gives the best experience of the four profiles.

If you disable the optimization by bandwidth (by setting optimizationProfile to capabilitySetOnly), calls

will be capable of higher resolutions at lower bandwidths but the inefficency in allocation could well

outweigh the benefit.

capabilitySetOnly This is the behavior of TelePresence Server 3.1.


What’s new TS 4.0 vTS Today

Two different OVAs:

– 8-core/16vCPU

– 10-core/20vCPU

C240 M3

CPU #1 - E5-2680 @ 2.70 GHz CPU #2 - E5-2680 @ 2.70 GHz

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1 2

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29 30

Cores:

vCPUs:

Options for

Deployment:

vTS – 12 HD ports

vTS – 8 HD ports

vTS – 8 HD ports

vTS – 8 HD ports

A:

B:

C:

Spec based server or

Port Capacity All port numbers assume the following relationship

between main video resolution and total capacity:

1 Full HD = 2 HD = 4 SD* = 8 nHD* ports

*assumes content in main video

10-core is being deprecated, customers can migrate to new options


What’s new TS 4.0 vTS Roadmap

Now vTS requires 1:1 mapping of physical CPU to vCPU and comes in two versions:

– 8-core/8vCPU

– 16-core/16vCPU

C240 M3

CPU #1 CPU #2

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1 2

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15 16

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Cores:

vCPUs:

Options for

Deployment:

vTS – 16 HD ports

vTS – 8 HD ports

vTS – 8 HD ports

vTS – 8 HD ports

A:

B:

C:

Spec based server or

BE6k (MD or HD) or

Other UC apps

TMS


TMS 14.4 New Features

Conductor

Scheduling for CUCM deployments (9.1+)

Scheduling Service Preference Pool & new alias definitions

Improve Application Redundancy (active/passive, reduces overhead by 20-30%)

Recurring meeting data model improvements (prep for Exchange Online)

Best effort join 5 minutes early global setting

Auto-extend meeting without resource consideration

Phone books for CUCM provisioned TC7.0 endpoints

Reporting changes (minor improvements & remove old)

New endpoint support

Add support for SQL server 2012, remove support for SQL server 2005

SQL Express not pre-packaged

Support only MS Server 2008 R2 and 2012 R1

TMSPE


TMSPE 1.2 New Features

Collaboration Meeting Rooms (CMR)

Automated AD & LDAP import users for entitlement up to 100,000 CMRs

New user portal to enable room and modify room settings (host PIN, guest PIN, default

layout, dial-outs, etc.)

Address book for auto-connect dial-outs

Smart Scheduler Improvements

Schedule users with email sent on behalf

Address book for auto-connect dial-outs

Internationalization & localization of Smart Scheduler & CMR Self-care Portal

Collaboration Conferencing Architecture in Review

41


Architectural Evolution Circa 2010 – At The Close Of The TANDBERG Acquisition

UC Manager (Voice)

VCS Expressway

CTS

Triple MXP, SX, Profile Series

IP Phones

CTMS

CUPC

Video Advantage

IP Communicator

SIP

H.323

SCCP, MGCP,

ISDN

CTSMAN

Internet

UC Manager

(TelePresence)

PSTN

CTS

Single T3

EX T1 Movi

B2B Exchange

CUBE

ISDN Prime

42

call control, B2B connectivity, bridging, scheduling and management

Different dial plans (numerical vs. alpha-numeric centric)

Different methods of provisioning, management and monitoring

Feature inconsistency across the portfolio

TelePresence and UC endpoints typically deployed on separate UCM clusters

Limited interoperability between endpoints (TelePresence Server was the bridge between these formerly non-interoperable worlds)

Lots of product functional overlap in every category: endpoints,

VCS Control MCU

TS

TMS


Architectural Evolution Circa 2011 – 2013

VCE Expressway

TX Series

MXP, SX and C Series

IP Phones

Jabber Windows

Jabber Mac OS X

SIP

H.323

SCCP, MGCP,

ISDN

PSTN

EX Series

Movi

IP PSTN CUBE

Any Endpoint

EX

Series

Lync

Prime

43

TelePresence and traditional UC (telephony and SD video) all collapsed on a converged UC Manager cluster. Former TANDBERG endpoints predominantly still on VCS Control

Full native any-to-any interoperability between all endpoints and bridges. Ad hoc bridges under Conductor on UCM, scheduled bridges still on VCS Control

Product functional overlap diminished; roles clarified but not all consolidation fully realized yet

Homogenized dial plans: both numeric and alphanumeric now fully supported across most of the portfolio

Provisioning, management, monitoring coming together – Prime Collaboration growing in functionality

Feature and User Experience consistency across the portfolio getting better and better

New compelling solutions like WebEx-enabled TelePresence

VCS Control

TMS

TS and/or MCU

for scheduled

TS and/or MCU for

ad hoc and rendezvous

Conductor

UC Manager 8.6 – 9.0

(Combined Voice & TelePresence)

TMS

Internet

WebEx-enabled

TelePresence


Architectural Evolution 1st Half CY 2014

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP,

MGCP,

ISDN

Jabber Win,

Mac, iOS and

Android

Any Endpoint

EX

Series

SX, MX and

C Series

TX Series

EX Series

PSTN

IP PSTN

CUBE

Lync

or

44

All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity

Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)

Several exciting new endpoints!

Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)

Video now a table-stakes feature: infused in a growing number of applications like Cloud-enabled TelePresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest and WebRTC, H.265 and Scalable Video Coding (SVC)

UC Manager 9.1 – 10.x


Prime

TS and/or MCU for

Instant and Personal CMR

Conductor

TMS

TS and/or MCU

for scheduled

Internet

WebEx-enabled

TelePresence


Architectural Evolution 2nd Half CY 2014

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP, MGCP, ISDN

Jabber Win,

Mac, iOS and

Android

Any Endpoint

EX

Series

SX, MX and

C Series

TX Series

EX Series

PSTN

IP PSTN

CUBE

Lync

or

45

Multiparty bridging for audio and video, for all types of conferences now consolidated under Conductor with TMS for scheduling and meeting management

Best Effort Early Offer in UC Manager 10.5

Full provisioning of TC endpoint device-specific parameters in UC Manager 10.5

Introduction of SVC/AVC and H.265 support in single-screen endpoints and bridges

TS and/or MCU for Instant,

Personal, and scheduled

Conductor

UC Manager 10.5


Prime

TMS

Internet

WebEx-enabled

TelePresence


TelePresence, Video and UC Collaboration Preferred Architecture

Conferencing Design Guidance

47


Design Guidelines

Conferencing design guidelines must be viewed through 1 of 3 deployment lens:

– Existing VCS Deployment

– Existing CUCM Deployment

– Greenfield Deployment

Audio & Video Conferencing resources can begin to be consolidated

Physical, Virtual, or Hybrid deployments options available

Redundancy should be implied to align with LoB SLAs

Leveraging Flexible Resources should be an integral part of the design

Recommendations are continuously evolving based on ongoing release cycles

Alignment to Preferred Architecture and supported deployment scenarios should be considered independent of one another


Design Scenarios

Instant CMR

Personal CMR

Scheduled CMR

WebEx Enabled Telepresence (WXeTP)

Conferencing Architecture Holistic View

TelePresence Server (TS) Customizations

49

Instant CMR

50


Cisco Personal Multiparty CUWL Licensing

Personal Multiparty (Named Host, 4 Party) + + + +

WebEx Meetings (named host) + + + +

Unity Connection + + +

Jabber Clients N/A N/A

Expressway (remote worker support) N/A N/A

Jabber IM/Presence (includes firewall traversal)

# of Device Support Multiple Multiple Two / One One One

Device Type Support Video Video Video Voice Analog / Voice

Prime Collab (Standard Edition)

License Type CUWL

Professional CUWL

Standard

UCL Enhanced+ /

Enhanced

UCL Basic

UCL Essential

CPE & Hosted

CPE & Hosted

= included w/ license

+ = optional add-on w/ license N/A = not available w/ license


Cisco Personal Multiparty What is it?

Cisco will provide 0$ TelePresence Server licenses when 50 or more CUWL-Pro licenses are purchased, to be used for enabling those users with personal conferences.*

CUWL-Pro users will be entitled to:

– Named host, four-party conferences for video and audio with content sharing

– Flexible service levels from 360p to HD 720p30

– Enables users with a personal ad hoc/rendezvous conference

What about existing CUWL-Pro customers?

– Existing CUWL-Pro customers with a deployed TS + Conductor, a valid support contract, and CUCM 9.x or later can take advantage of this


Cisco Personal Multiparty Alignment with Existing Screen-Based License Model

Feature and Function Personal Multiparty (New) Screen License Model (Existing)

Tied to a Named Host Yes No

Minimum Order 50 host licenses One

Maximum Conference Size 4 connections Unrestricted

Number of Conference IDs Per Named Host 1 Unrestricted

Requirement That Host Be Present in the

Conference Yes No

Maximum Resolution 720p30 (HD) for video and 720p5 for

content Based on hardware capability

Support for ad-hoc Escalation from Cisco®

Unified Communications Manager (UCM) Yes Yes


Cisco Personal Multiparty Deployment Scenarios

Customer has existing Conductor and TS

Conductor

• Receive VM version

• Receive full license and option keys (Mid market -> Full or add a 2nd Conductor for Multiparty Only)

• Customer responsible for hardware

Virtual TelePresence Server



• Receive activation key and purchased screen licenses (Uses CUWL PRO License Ratio)

Customer without Conductor or TS

Conductor


• Receive full license and option keys


Virtual TelePresence Server



• Receive activation key and purchased screen licenses (Uses CUWL Pro License Ratio)

Option 1 Personal Multiparty

Personal Multiparty Shared Multiparty

Personal

Multiparty Shared Multiparty

Option 2

Dedicated Pools

for Personal Multiparty

Personal CMR

55


Personal CMR Provisioning Process

①

Administrator

Set automated user import

for enabling entitlement

• Up to 100,000 users

• Works automagically

Set configuration template

①②③④⑤⑥⑦⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳

②

TMS

Email sent automatically to

auto-imported users

• Admin configurable

email

• Admin can manually

send email

③

User

Link to self-service page to

personalize their CMR

• Educational text

• Customize banner

• Enter required PIN

• Teach where to go to

update settings and

layouts

• User-specific

information page

④

User

Shares their CMR alias

and PIN or clicks to send

via email


Personal CMR Design Guidelines

Same architecture for existing VCS/CUM or Greenfield deployments

Directory synchronization options via TMS PE include AD & LDAP, or manual creation

TMS can send email notifications to any SMTP server

Once synchronized with Conductor, conferences are only created on TS resources once the first user dials in

57

TelePresence Server

VCS

Conductor AD

Exchange

TMS

or

CUCM

Scheduled CMR

58


Schedule CMR Booking Options

TMS Admin Interface (Helpdesk/Support)

Smart Scheduler (Self-Help Portal)

Exchange/Notes Integration

TMS API

WebEx Productivity Tools (WXeTP Deployments only)


Scheduled CMR TMS Smart Scheduler


Scheduled CMR Smart Scheduler Updates

Smart Scheduler


Scheduled CMR Design Guidelines

TMS 14.4 now provides support for scheduling conferencing resources trunked to CUCM

Assured scheduling can be provided for directly registered/trunked conferencing resources only (currently)

Conferencing platforms suitable for Assured Conferencing include: – MCU: 4500 series, 5300 Series, 8510

– TS (Locally Managed Mode): 8710, 7010

Conductor currently provides limited support for scheduling, however dedicated resources are recommended to avoid oversubscription between Scheduled and Instant/Personal CMRs

62

TelePresence

Server/MCU TMS

CUCM VCS

TelePresence

Server/MCU TMS

TelePresence Server

VCS

Conductor TMS

or

CUCM

WebEx Enabled TelePresence

63


TelePresence and WebEx Working Together

Live, face-to-face communication experience over the network

Share content

Personal, desktop, multipurpose, integrated, and immersive endpoints

Meet anytime, anywhere, in real time

Deliver presentations, show documents, and demonstrate applications

Pass meeting control or control a remote desktop

Cisco TelePresence Cisco WebEx


1. Schedule

2. Launch

3. Meet

WebEx Productivity Tools

Click to join, One button to Push

Voice, Video and Content

End - to - end security

B2B and B2C Simplicity – Connect TelePresence to the world via WebEx

Synchronized Audio Experience

Easy Content Sharing

Secure Collaboration Across All Video Endpoints


WebEx Enabled TelePresence Updated Productivity Tool with Outlook for Windows

First Launch How To Tutorial: Collapsible Panels: Status Indicators:

NOTE: NBR warning box not shown

with T29 Recording Option Enabled


WebEx Enabled TelePresence Design Guidelines

WXeTP still requires that Conferencing Resources be directly registered to VCS and that a VCS Control/Expressway pair be deployed for Firewall Traversal

Solution alignment for native CUCM, Expressway-C, and Expressway-E support will be available within CSR 10.5*

Conductor support for WXeTP is planned for the 2H CY14 Release in conjunction with CSR 11*

67

TelePresence

Server/MCU

VCS Control

TMS

VCS Expressway

WebEx-enabled

TelePresence

Internet CUCM

*Subject to change

Conferencing Architecture Holistic View

68


Conferencing Architecture Holistic View – April 2014

Instant and Personal CMR: Pool of TelePresence Server(s) (remote managed mode), managed by Conductor and trunked to CUCM

Scheduled CMR: TelePresence Server(s) (local managed mode) directly registered to VCS, managed/scheduled by TMS

69

VCS Control VCS Expressway

WebEx-enabled

TelePresence

Internet

TMS TelePresence Server

Conductor

CUCM

TelePresence

Server/MCU

TS Customizations

70


TelePresence Server Customizations

It’s possible to provide certain customizations on the TelePresence Server using it’s

rich API

API parameters can be passed to TelePresence Server on meeting creation via the

Custom Parameters section of a Conductor Template in JSON format

Key parameters that can be modified include:

– Customized Text Prompts

Welcome Screen Message

Custom PIN Entry Message

Custom PIN Incorrect Message

Custom Waiting for Chair Message

Custom Only Video Participant Message

Custom Conference Ending Message

– Optimized Resource Profile


TelePresence Server Customizations Example

72

{

"welcomeScreen":true,

"welcomeScreenMessage":"Welcome to Cisco Demo CMR Service - Bienvenue au service demo SRV de Cisco",

"useCustomPINEntryMessage":true,

"customPINEntryMessage":"Please enter the security PIN followed by # - Entrez le code de sécurité suivit du #",

"useCustomPINIncorrectMessage":true,

"customPINIncorrectMessage":"PIN Incorrect - Please try again | Code de sécurité invalide - veuillez réessayer",

"useCustomWaitingForChairMessage":true,

"customWaitingForChairMessage":"Waiting for conference chair to join - En attente pour l'animateur de la conférence",

"useCustomOnlyVideoParticipantMessage":true,

"customOnlyVideoParticipantMessage":"You are the only video call in this conference - Vous êtes la seule participant à cette conférence",

"useCustomConferenceEndingMessage":true,

"customConferenceEndingMessage":"The Conference is ending - La conférence se termine“,

“optimizationProfile”:” maximizeEfficiency”

}

Configuring Personal CMRs Demo

73


Key Takeaways

New naming for Collaboration Meeting Room types:

– Instant CMR

– Personal CMR

– Scheduled CMR

Experience Centric, Cloud Connected, and Value Extended

approach

One Experience, One Software Architecture

Flexible Deployment Model

Scalable, affordable Conferencing Solutions


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account for access to all session material,

communities, and on-demand and live

activities throughout the year. Activate your

account at the Cisco booth in the World of

Solutions or visit www.ciscolive.com.

Complete Your Online Session Evaluation

Give us your feedback and you could win fabulous prizes. Winners announced daily.

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Complete your session evaluation online now (open a browser through our wireless network to access our portal) or visit one of the Internet stations throughout the Convention Center.

Note: This slide is now a Layout choice

75

http://www.ciscolive.com


Configuring Personal CMRs Cisco CMR Administration


Configuring Personal CMRs Cisco CMR Administration


Collaboration Meeting Room

Setup your Collaboration Meeting Room

Collaboration Meeting Room Collaboration Meeting Room Collaboration Meeting Room

Collaboration Meeting Room

Configuring Personal CMRs CMR User Portal Wizard


Configuring Personal CMRs End User Portal Information

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Date post:	15-May-2015
Category:	Technology
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Collaboration Architecture Design: Designing End-to-End pervasive Conferencing Solutions

Technology