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BY GOVINDAPP.R.B FAVAS DILIP SOCIAL CLASS
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Page 1: consumer behavior

BY GOVINDAPP.R.BFAVASDILIP

SOCIAL CLASS

Page 2: consumer behavior

INTRODUCTION Social classes are economic or cultural arrangements of groups in

society. Social class is defined as the division of members of a society into

a hierarchy of distinct status classes Members of each class have relatively same status

Page 3: consumer behavior

Social class categorizes group of people within a society who possess the same socioeconomic status

Upper class

Middle class

Lower class

Page 4: consumer behavior

Social class is measured in terms of social status Social status is measured in terms of wealth(economic

assets),power(the degree of personal choice or influence over others) and prestige(the degree of recognition received from others)

Page 5: consumer behavior

Dynamics of status consumptionIt’s a process by which consumers endeavor to

increase their social standing through conspicuous consumptions and possessions

Page 6: consumer behavior

The Measurement of Social ClassSubjective Measures

Reputational Measures

Objective Measures

Page 7: consumer behavior

Subjective Measures

In the subjective approach to measuring social class, individuals are asked to estimate their own social-class positions.

Reputational Measures

The reputational approach requires selected community informants to make initial judgments concerning the social-class membership of others within the community.

Objective Measures A method of measuring social class whereby individuals are asked

specific socioeconomic questions concerning themselves or their families On the basis of their answers, people are placed within specific social-class groupings.

Page 8: consumer behavior

Objective Measures Single-variable indexes

The use of a single socioeconomic variable (such as income) to estimate an individual’s relative social class.

Occupation Education Income Other Variables

Composite-variable indexes

An index that combines a number of socioeconomic variables (such as education, income, occupation) to form one overall measure of social class standing.

Index of Status Characteristics Socioeconomic Status Score

Page 9: consumer behavior

Social MobilityDefinition

Social mobility is the extent to which people move up or down in the class system.

Measure of social mobility:

Intergenerational social mobility is movement up or down the in the class system from one generation to the next.

Intragenerational social mobility is movement up or down in the class system in a single generation

Page 10: consumer behavior

Social StratificationDefinition

Viewed as social inequality, which is a universal phenomenon. Inequality is viewed in terms of the distribution of scare goods.

Elements of Social Stratification

CLASS – as defined by Marx, it is the division of people in society by their relationship to the means of production: those who own a large portion of society’s wealth.

STATUS – For Weber, prestige rather than position itself is important. Individuals are ranked in society as high, middle, and low as determined by how the role attached to their status is valued.

POWER – refers to the ability of an individual to get other people to do “what he wants them to do with or without their consent.

Page 11: consumer behavior

demographics clustering

In demographics, clustering is the gathering of various population based on ethnicity, economics, or religion.

In countries that hold equality as important, clustering occurs between groups because of polarizing factors such as religion, wealth or ethnocentrism. Clustering is often considered an enriching part of free cultures in which one can visit a Chinatown or a French quarter for restaurant choices. Other sociologists assert that clustering of like minded individuals leads to political polarity and intolerance of contrary opinions, as the United States has allegedly been trending since the 1950s

Page 12: consumer behavior

Social class role Social class has a complex relationship with consumption behavior.

Various classes behave differently, even people within the same class have quite different consumption pattern depending on whether the wealth is acquired or earned.

Page 13: consumer behavior

some other roles and issues Cultural capital

Affluent consumer

Non-affluent consumer

Old money and nouveaux riche

Techno class

Status symbol

Page 14: consumer behavior

Factors responsible for social stratification Authority Example-Boss has some authority In society also classified in terms of authority.

Page 15: consumer behavior

Income level and consumption

The Upper Class

The Middle Class White collar

The Working Class Blue collar

Page 16: consumer behavior

Achievement and occupation

Page 17: consumer behavior

EducationExamples- MBA,MBBS,Mtech,Phd,

Page 18: consumer behavior

Application of social class in marketing

AdvertisingMarket segmentation DistributionProduct development


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