Core Business Function of Thilakawardhana Textiles

BS, NISAK AHAMEDHND IN CSD :-05

LECTURE BY :- CB, JAWAHIRA

Contents Introduction of Thilakawardhana Textile. Chart of core function. Business Core Function. Human Resource. Finance and Accounting. Sales Function. Customer Service. Administration function. Marketing function. Production function Conclusion References

Introduction

Thilakawardhana Textile located in Kandy Road, Kiribathgoda.

There Provides Bags, Beauty Cosmetics, Bridal Jewellary, Bridal Wear, Fashion Accessories, Gift Items etc.

Core function chart of Thilakawardhana Textiles

Human Resource.

The human resource of a business are its employee.

Wise organization look after their staff on the basis that they are well trained and committed to the aims of the business, the organization is more likely to be successful.

Human Resource Function.

Advertising job vacancies.Notifying staff of promotion

opportunities.Arranging Interviews and notifying

candidates of their results.Checking health and safety and keeping

accident records.Monitoring the working conditions of

staff.

Finance and Accounting.

Most businesspersons consider this is the most important function in the business.

This is because all businesses need a regular stream of income to pay the bills.

Finance staff record all the money earned and spent so that the senior manager always know how much profit or loss is being made by each product or each part of the business and how much money is currently held by the business.

Finance and Accounting Function.

Recording money received.Checking and paying invoice received.Producing invoices, checking payments are

received and chasing up overdue payments.Preparing the payroll and paying staff salaries.Producing the statutory (Legal or Constitutional)

accounts each year.

Sales

Sales are a crucial function for all business. It is pointless having superb products or services if no one buys them.

For that reason, most businesses have sales targets as part of their aims and objectives.

Meeting these is the responsibility of the sales staff or sales man.

Sales Function

Organizing sales promotions.Responding to customer enquiries.Selling the product or service to

customers.Preparing financial terms or business

customers.Keeping customer records up to date.

Customer Service.

All business must look after customers who have an enquiry, complaint. Today customer expectations are high.

When people contact a business they expect a prompt, polite and knowledgeable response.

Unless they get a high level of service they are likely to take their business elsewhere in the future.

Customer Service Function.

Answering customer enquiries about products and services.

Solving customer problems.Help to customer.Dealing with customer complaints and

resolve problems.Using customer feedback to improve

customer service and satisfaction.

Administration

Administration is a support function required by all businesses-and this does not mean just doing keyboarding or filing.

Senior administrators carry out a wide range of tasks, from monitoring budgets to interviewing new staff for their departments.

Administration function

Collecting, distributing and dispatching the mail.

Organizing meeting and preparing meeting documents.

Responding promptly to enquiries.Researching information.Making travel arrangements.Purchasing supplies of office stationery

and equipment.

Marketing

A marketing department promotes your business.

Marketing is about identifying and understanding your customers and developing products and services that meet their needs.

Marketing is important across many areas of your business, including how your customers are greeted on the phone, your customer service procedures, what your staff wear, and your email signature.

Marketing function

Advertising.Transporting.Storing.Direct Making.Product Placement.

Production

Production staff must ensure that goods are produced on time and are of the right quality.

The production department is responsible for converting inputs into outputs through the stages of production processes.

Production function

Storing and checking the stocks of raw materials.

Carrying out repairs to machinery and equipment as required.

Ordering(often buying) stocks of raw materials from approved suppliers.

Check Storing and checking the stocks of raw materials.

Conclusion

Introduce the core function for this company. This company to take the many advantage. Product quality rather than better. Improved customer and employee satisfaction. Greater value for less money. Each and every functions are very use full and help full to

develop that company. HR department is control the our company. Finance

department is making financial decision planning. Sales department is mainly focus sales promotions. A marketing department is fully promote our business.

References

http://smallbusiness.chron.com/ https://www.pearsonhighered.com/samplechapter/01

31735160.pdf http://www.tutorialspoint.com/e_commerce/e_commer

ce_tutorial.pdf

Questions

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