Computer To Facilitate Polycom PVX – For Windows 7 & Windows Vista THEN CLICK HERE Step 1a: First click on the “Start” button in the lower left corner of your computer’s desktop. Then click on “Control Panel” on the right side of the “Start” popup menu. FIRST CLICK HERE Slide 1a: Slide 1b: Step 1b: Next you will see the “Control Panel” window. Click once on the “Network and Internet” subheading. Note: Depending on you computer’s settings, you may See the “Network and Sharing Center” icon rather than the “Network and Internet” subheading. If this is t double click on the “Network and Sharing Center” icon and move ahead to Slide 2b. In Windows Vista, you will proba see the “Network and Sharing Center” icon. CLICK HERE Last Modified On 10/20/2010 University of Alaska Anchorage, Project Management Department 1 Before you begin creating UAA VPN connection please make sure your computer is connected to the internet through either a wired (preferable) or wireless connection. Note that a V irtual P ri N etwork or VPN connection is a ‘piggyback’ connection and requires another connection to the Internet to operate.
Transcript
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Creating a UAA VPN Connection For Your Computer To Facilitate Polycom PVX – For Windows 7 & Windows Vista
THENCLICK HERE
Step 1a:First click on the “Start” button in the lowerleft corner of your computer’s desktop. Then click on “Control Panel” on the right side of the “Start” popup menu.
FIRST CLICK HERE
Slide 1a:
Slide 1b:
Step 1b:Next you will see the “Control Panel” window.Click once on the “Network and Internet” subheading.
Note: Depending on you computer’s settings, you maySee the “Network and Sharing Center” icon ratherthan the “Network and Internet” subheading. If this is the case,double click on the “Network and Sharing Center” icon and move ahead to Slide 2b. In Windows Vista, you will probablysee the “Network and Sharing Center” icon. CLICK HERE
Last Modified On 10/20/2010
Before you begin creating UAA VPN connection please make sure your computer is connected to the internet through either a wired (preferable) or wireless connection. Note that a Virtual Private Network or VPN connection is a ‘piggyback’ connection and requires another connection to the Internet to operate.
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Slide 2a:Step 2a:Next click once on the “Network and Sharing Center”subheading in the “Network and Internet” window.
CLICK HERE
Slide 2b:Step 2b:From the “Network and Sharing Center” windowclick once on the “Set up a new connection or network” subheading.Note: In Windows Vista the subheading you are lookingfor is called “Set up a connection or network” and itappears in the menu on the left side of the window.Click once on this subheading.
CLICK HERE
Last Modified On 10/20/2010
In Windows Vista the subheading “Set up a connection ornetwork” will appear in this menu area. Click once on this subheading.
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Slide 3a:
Step 3a:In the “Set Up a Connection or Network” windowyou will need to click once on the “Connect to aworkplace” option – make sure it is highlightedin blue - and then click the “Next” button near the bottom right corner of the window. Note: Depending on how many connection optionsyour computer has, you may have to scroll down to find the “Connect to a workplace” option.
CLICK HERE
THEN CLICK HERE
Slide 3b:
Step 3b:At this point make sure your computer is connected to the Internet – either through a landline (preferable)or a wireless connection.
Then, from the “Connect to a Workplace” window,click once on the “Use my Internet connection (VPN)”subheading.
CLICK HERE
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Slide 4a: Step 4a:Next, you should see a heading of “Type the InternetAddress to connect to” in the new window. In the fieldTitled “Internet address:” you will need to enter the IP address: 137.229.131.26 In the field titled “DestinationName:”, enter UAA VPN Connection. Then click on the “Next” button in the lower right corner of the window.
1. IN THIS FIELD ENTER <137.229.131.26>
2. IN THIS FIELD ENTER <UAA VPN Connection>
3. CLICK HERE
Slide 4b: Step 4b:In this screen you will need to enter your UAA user name and password – the same one you use for your UAA email account – in the “User name:” and “Password:” fields. In the “Domain (optional):” field, enter UAA.ALASKA.EDU Then click on the “Connect” button in the lower right corner of the window.If after clicking “Connect”, you get a message thatsays “Connection failed with error 691” or “The wizard cannot connect” you will need to click on theback button in the “Connect to a Workplace” windowand repeat Step 4b (make sure your UAA user name and password are correct). If you still cannot connect to the UAA VPN please call the UAA PM Dept. at 907-786-1924.
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1. IN THIS FIELDENTER YOURUAA USER NAME
2. IN THIS FIELDENTER YOURUAA PASSWORD
3. IN THIS FIELD ENTER<UAA.ALASKA.EDU>
4. CLICK HERE
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Slide 5:Step 5:If you reach the “You are connected” screen,you have successfully created a UAA VPNconnection on your computer. Next click onthe “Close” Button in the lower right corner of the window.
CLICK HERE
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Step 6b: Windows Vista OnlyYou should now see the “Network and Sharing Center”window on your computer. Make sure that “UAA VPNConnection” appears in the window – this signifies anactive connection. There should also be anotherconnection listed above the “UAA VPN Connection”.
You may now close the “Network and Sharing Center”window.
Step 6a: Windows 7 OnlyYou should now see the “Network and Sharing Center”window on your computer. Make sure that “UAA VPNConnection” appears next to “Connections:” on the right side of the window. There should also be anotherconnection listed above the “UAA VPN Connection”.
You may now close the “Network and Sharing Center”window.
Slide 6a: Windows 7 Only
Slide 6b: Windows Vista Only
Check to see that “UAA VPN Connection” is listed as one of the “Connections”.
Check to see that “UAA VPN Connection” is listed in the window.
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Slide 7a:Step 7a:Now you will need to open Polycom PVX by double clickingon the “Polycom PVX” icon on your computer’s desktop.Once you reach the main Polycom screen as shown to the left, you will need to click on the “Setup” button in the upper left corner of the window – this button has a wrenchicon on it.
CLICK HERE
Step 7b:Next you will see the Polycom “Setup” window. In this window,click on “Network” from the menu in the left center of the window.
Slide 7b:
CLICK HERE
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Slide 8:
1. SELECT THIS OPTION
2. SELECT THIS OPTION
3. SELECT “UAA VPN Connection” FROM THIS DROP DOWN BOX
4. CLICK HERE
5. CLICK HERE
Step 8:The window that appears on your computer shouldlook like the window to the left. In this window, startby selecting (clicking on) the dot next to “Connectedover VPN”. Next select the dot next to “Use virtual network adapter for VPN:” and then select “UAA VPNConnection” from the drop-down box immediately below. Then, near the bottom right of the windowclick on the “Apply” button and finally, near the bottomcenter of the window click on the “OK” button.
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Troubleshooting the UAA VPN ConnectionStep 9a:Each time you connect to Polycom PVX through the UAA VPN Connection, connect in the following order.
1. Ensure your computer is connected to the Internet – go to more than one website to make sure2. Connect to the UAA VPN Connection3. Open Polycom PVX and follow the procedures in Steps 7a, 7b, & 8.
Below you will find procedures for connecting, disconnecting, and checking the status of the UAA VPN Connection.
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Step 9b:First, follow the instructions in Steps 1a, 1b, & 2a untilyou are able to reach Slide 2b – which is the same asSlide 9b to the left.
Next, for Windows 7 users, look for a subheading in the left side menu that says “Change adapter settings” and click once on this subheading.
For Windows Vista users, look for a subheading in the leftside menu that says “Manage network connections” and click once on this subheading.
Slide 9b:
Windows 7 Users Click Here
Windows Vista Users Click on Subheading in this Same Area That Reads: “Manage network connections”.
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Slide 10a:Step 10a:From the “Network Connections” window you will be able to control the connection status of both your computer’s main Internet connection as well asyour VPN connection. When you right-click on “UAA VPN Connection” a drop-down window willappear as shown to the left. To disconnect from the VPN click on “Disconnect” (or “Connect/Disconnect” in Windows Vista) in the drop-down window. If you are not using a program that requires the UAA VPN Connection, e.g. Polycom PVX, it is good practice to disconnect from the VPN.
Slide 10b:Step 10b:Note that from the “Network Connections” window you can immediately check the VPN connection status.If “Disconnected” appears immediately below“UAA VPN Connection” (as shown in Slide 10b) than the VPN connection is not connected. If “uaa.alaska.edu”appears immediately below “UAA VPN Connection” (as shown in Slide 10a) than the VPN connection isconnected. If your VPN connection is disconnected,right-click on “UAA VPN Connection” and then click on “Connect” (or “Connect/Disconnect” in Windows Vista) in the drop-down window. You will then be prompted to enter your UAA “User name:” and “Password:” as shown in Slide 11.
RIGHT-CLICKHERE
THEN CLICKHERE TODISCONNECT
RIGHT-CLICKHERE
THEN CLICKHERE TO CONNECT
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Slide 11:Step 11:Whenever you connect to the UAA VPN you will be promptedto enter your UAA “User name:” and “Password:” as shown to the left. Enter your UAA user name and password (the same as for your UAA email account) and then enter “UAA.ALASKA.EDU” in the “Domain:” field if necessary (it will probably already be filled in). Then click on the “Connect” button at the lower left of the window.
