May21, 2014

Cutting Agency IT Costs, Growing Innovation

John Rethans@john_rethans

Brian Pagano@brianpagano

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• Doing more with less

• Cleaning house

What is IT rationalization?

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Enabling the digital value chain

7 m

API team BackendUser Apps Developer APIs

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Transformation for Speed and AgilityB

usi

nes

s D

eman

d

Time

App

App

App

AppApp

App

Core Systems

API Layer

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Cost avoidanceNot paying for something you would have paid for otherwise

Cost savingsReducing a current payment

Defining our terms

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Four categories of rationalization

Operational

Process

ComplianceDevelopment

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Identify bottlenecks

Capacity planning

Caching

Runtime

Operational savings

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Reduce audit costs

The hamster wheel of compliance

Regulatory and compliance savings

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Reduce the headaches of homegrown systems

Configure, don’t code

Ramp development teams faster

Reduce backlog of back-end teams

Development savings

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Simplify governance

Make vendor upgrades easier

Process savings

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• Are you considering SOA tools like a service registry?

• Will you need to write functionality (location, device type, or push notifications, for example) that is common to all modern apps?

• How much effort will it take to safely and scalably expose your back-end systems?

• Will you need to acquire or build a system to on-board and manage developers?

• What is the process for on-boarding a new internal development team?

• What is the process for on-boarding a new partner or agency?

• How long does it take to get a new app into service?

• How much of your traffic could be cached?

• How easy is it to project server capacity requirements for the coming year?

• Could your governance process be simplified?

• How much time and effort is spent on minor change requests?

Questions to help with rationalization

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The use of an exposure and consumption layer canbe a powerful tool in reducing IT costs.

Abstracting each service or agency up to a clean API façade can make your life better.

APIs will also make you better-looking and give you the ability to fly.*

*These claims have not been validated, but they sure would be cool.

Summary

Questions?

John Rethans@john_rethans

Brian Pagano@brianpagano

Thank you

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