Date post: | 20-Aug-2015 |
Category: |
Technology |
Upload: | vetmike |
View: | 688 times |
Download: | 2 times |
What is DataSync Suite?
Introduced in 2009, DataSync Suite is a fully integrated business platform. Connects SugarCRM to Zimbra, Quickbooks, Drupal, and other applications
Easily extensible framework for adding new applications
Can be deployed as a multi-tenant hosted service
Platform backed by venture funded company Rapidly expanding global partner network
The Cloud is Open, But?
Applications
often aren't
integrated
Upgrades
break
integration
Requires
relationships
with each
vendor
Market
Acceptance
Not
Complete
Cloud services are managed independently
What DataSync Suite DoesDSS takes data and shares it amongst all of your business
software applications and hardware.
Customer Lifecycle Management
Web Content Management
Marketing AutomationLead Management
Customer Relationship Management
Workflow Automation
Prospect lands on website
Prospect fills out info request form
Lead is scored and synced with CRM
Sales Process is managed
Proposal is submitted
Customer places order
Follow-up & Ongoingbilling management
E-mail, Scheduling, Team Collaboration
Financial Management
Integration Features
Website form integration with Pardot/Sugar
Communication integration (Email archiving, CRM contact management, single calendar)
SugarCRM order processing/billing history integration with Quickbooks
Full mobile device integration
DSS Solves Cloud Isolation By:
Single user access model (Web portal) Data integration between applications Central user & permission management Single vendor to purchase licenses & services from
Advantages: Seamless user experience FAST Deployment Cloud or on-premise Lower total cost of ownership (TCO)
Distribution Channel D
istr
ibuto
rVA
RU
sers
Observations
Market education is key - Distributors/VARs/Customers are not aware of options
Vendor collaboration is a requirement
Co-marketing helps us all win, helps customers gain more value
“The Cloud is Open”
Expert Panel
Bradley Van Peursen - CEO, iTelework
Derek Grant - VP - Sales, Pardot
Doug Guilbeau - Managing Director,
Levementum
Dell Ross – Director, Channel
Development, SugarCRM
Questions and Answers