Destination Management Guide

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In event management and experience marketing,

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DESTINATION MANAGEMENT GUIDE

DESTINATION MANAGEMENT GUIDE

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CONTENT

Page 3 Our Philosophy

Page 5 Our Services

Page 6 Congresses

Page 10 Trade Fairs

Page 11 Meetings & Incentives

Page 14 Special Events

Page 17 Sporting Events

Page 18 Training camps

Page 19 Our Destinations

Page 24 Our Values

Page 25 Our Success Formula

Page 26 Contact

3


LET US SURPRISE YOU BY OUR PHILOSOPHY

At Obvius we are specialised in MICE solutions.

With years of experience in the business and a superlative level of excellence which is

recognised by our clients, our job is the total management of corporate events,

conventions, incentive tours and congresses.

Our team of professionals enables us to take care of the planning, production, co-

ordination and logistics of your congress, incentive or company event, offering you the

most innovative ideas, overall transparency and top quality at all times.

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We at Obvius set up a specific project team

for each event, taking responsibility for

identifying and analysing its values, needs

and goals in order to design your project in a

unique and exclusive way.

INNOVATIONHere at Obvius we have a strong creative

mindset, with the goal of offering you the

most innovative possible projects and

solutions at all times.

KNOW-HOWWith years of experience in the business, we

are familiar with the specific features of all

the destinations in which we operate. Our

team is fully committed to achieving the

desired results.

INVOLVEMENTOur team will supervise your event from start

to finish. Our experience enables us to offer

you motivational campaigns before the

event, as well as a unique implementation of

the event itself.

PRESENCE AT THE DESTINATIONOur physical presence at each event

enables us to provide a better service to our

clients as well as a flexible response to any

unexpected hitches.

NEGOTIATIONBecause of our extensive network of

professional suppliers and our purchasing

department, we can offer you the best value

on the market at all times.

4


BE SURPRISED BY OUR WIDE-RANGING SERVICES

Making every project into a surprising, unique and gratifying experience for all

concerned – both organisers and participants – is our number one goal.

To do this we offer our clients a comprehensive service at all events which enables

us to meet all requirements for the event on the spot, from creative conception

through to production and co-ordination.

Here at Obvius we look after everything so that you don’t need to worry about a thing.

5



PCO SERVICES

We at Obvius believe that organising a congress calls for an overall approach in order to

manage all processes in the best way possible, from start to finish.

PRE-CONGRESS• Choosing the right venues

• Taking part in the Organising Committee’s

planning meetings

• Drawing up the Plan of Action in

accordance with the Committee’s criteria

• Negotiation with suppliers the best rates

• Setting the registration fees to be applied

• Preparing the preliminary budget and

financial balance sheet for the congress

• Managing communication: sending out

mailings and e-mailings

VENUE MANAGEMENT• Coordination & distribution of meeting

rooms

• Design and organisation of a suitable

registration area

VIPS• Personal airport service and

managing of access reserved for VIP’s

• Booking VIP accommodation at the top

hotels in the city

• Personal guide service with expert

knowledge all the city’s possibilities

• Personalised handover of

documentation

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TECH-TEAM & ONLINE REGISTRATION• Specialised congress management of

software applications

• Processing & monitoring of registrations

• Secure payment system

• Production of accreditations

• Hiring equipment and materials required

for on-site registration

• Production and distribution of lists of all

participants

• Making up documentation for delegates

SCIENTIFIC SECRETARIAT• Close communication with the Scientific

Committee of the congress

• Coordination and classification of papers

for assessment by the Committee

• Obtaining written confirmations from the

authors of work

• Advice on all scientific sessions

• Sending and reception of abstracts

• Consultation of results

SPEAKERS• Managing travelling, accommodations and

transfers for speakers

• Setting up a private registration area

• Setting up and managing an exclusive

room with personalised service

• Selecting premium suppliers to deal with

them exclusively

• Airport and city transfer service available to

them throughout their stay

• IT advice on projections and presentations

for talks and papers

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AUDIO-VISUALS• Coordination of the necessary required

audio-visuals in meeting rooms

• Setting up and coordinating audio-visual

secretariat with specialist technicians

• Setting up fully-equipped press rooms

• Setting up translation facilities

• Coordination and planning of set-up and

dismantling of all technical equipment

• Hiring photographic and video services

ACCOMODATION• Block booking of the rooms necessary for

the event

• Negotiation of rates with hotels

• Booking managed through a specially-

designed software application

• Drawing up rooming lists for hotels and

information regarding bookings

TRANSPORT• Planning and coordination of transfers

• Planning and coordination of shuttles

• Transport for social events

• Transport for technical visits

• Transport for staff

• Private chauffeur-driven transport

SOCIAL PROGRAMME• Planning and preparation of an attractive

social programme

• Selecting places in the city

• Drawing up an attractive and original

programme of excursions for partners

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MARKETING AND COMMUNICATION• Developing the congress image and the

associated branding campaign

• Design & production of marcom material

• Planning and execution of signage for

the congress

• Managing of mobile outdoor advertising

systems (bus branding)

• Publicising the congress. Communication

strategy and plan of action

SPONSORSHIP AND TRADE EXHIBITION• Manage attractive sponsors’ programme

• Coordination of services hired by the

sponsors

• Supervision of the setting up of the trade

exhibition

• Allocation and preparation of stands and

coordination of suppliers

• Personal congress service for sponsors &

exhibitors in order to build loyalty

BUDGET MANAGEMENT• Monitoring and execution of collection and

payments

• Communication & planning with Committee

concerning the present state of congress

accounts

• Finalisation of the congress accounts

• Final reports and recommendations for

future editions

POST-CONGRESS• Financial close and balance report for the

congress

• Production of post-congress materials

such as videos, photo’s and DVD’s with

paper summaries

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TRADE FAIR SERVICESAs Europe’s top venues for trade fairs, cities like Madrid, Barcelona and Valencia host a

large number of such events every year, with millions of visitors passing through their

doors.

Obvius offers the attendees and organising committee a comprehensive service during

their stay in the city. This includes managing accommodation, transport and leisure and

cultural activities.

TRANSPORT SERVICES• Managing individuals or group transfers

• On-line booking and issuing of tickets

GUIDED TOURS & OTHER SERVICES• Extensive knowledge about the leisure,

cultural and culinary possibilities in the

cities

• Tours of the city and its surrounding area

• Bookings and purchases of tickets for

shows and sporting events

ACCOMMODATION MANAGEMENT• Selecting hotels and handling bookings

(individuals or for groups)

• Prices negotiated for each fair

• Immediate availability

10



MEETINGS & INCENTIVES

In the world of business all actions are aimed at achieving specific goals. Whatever your

goals are, we help you to achieve them by offering a total service tailored to your

requirements. We create genuinely surprising, unique and unrepeatable experiences to

enable you to achieve your goals with total success.

ACCOMODATIONBecause of our large network of suppliers

we can offer you an extensive portfolio of

distinctive quality hotels and other

accommodations at any destination.

MEETING ROOMS To make sure nothing goes wrong, we

equip every meeting venue with the

necessary audiovisual equipment and

telecommunications technology, supervised

at all times by a highly qualified team of

technicians.

CREATING THEMED INCENTIVESTravelling around central Spain in search

of the treasure of the Templars, plunging

into the enigmatic world of Gaudí, feeling

like an emperor at the Roman theatre of

Mérida and more. We are committed to

innovation and creativity to set up

uniquely surprising themed events.

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WE ALSO OFFER….

UNIQUE LOCATIONS AND VENUESThe gardens of the Alhambra, the bullring at

Ronda, the roof terrace of La Pedrera...........

We seek out and find the most unique spots

in Spain for you to enjoy a memorable

experience.

CATERINGSurprise your guests with the best of

traditional Spanish, Mediterranean and

fusion cuisine.

OUTDOOR TRAINING ACTIVITIESClimb aboard a yacht to sail the Salt Route

to Ibiza, fly over the Doñana nature park in a

hot-air balloon, take the Santiago trail and

more. We help our clients to make some of

their dreams come true.

LEISURE ACTIVITIESBecause fun is fundamental, our team of

professionals offers you a wide range of

leisure activities available at each

destination.

PERSONALISING VENUESHere at Obvius we leave nothing to chance.

We decorate and personalise any venue

down to the last detail to make it the ideal

setting.

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YOUR GOALS• To motivate or inspire your employees or partners

• To reward your sales team (incentive programmes)

• To present products or new collections to your distribution network

• To create synergies between the different departments in your company

• To provide your HR department with new tools

• To strengthen your relationship with your customers (creating loyalty)

• To build links with future customers

• To prepare and train top teams (outdoor training)

OUR PROPOSITION• Having a single contact / project manager responsible for your project

• A comprehensive service tailored to meet your needs

• Creative, innovative ideas

• Broad experience with incentive schemes

• In-depth knowledge of the realities of Spain

• A constant search for new destinations, venues and activities

13



SPECIAL EVENTS

Launching a product, holding a networking event, organizing corporate teambuilding &

talent development days or producing an award ceremony all call for a large dose of

professionalism and imagination. By combining both ingredients, at Obvius we manage to

make your events into truly special experiences.

ACCOMMODATIONSo that you don’t miss out on your dream,

our team of professionals handles

accommodation bookings for all your

attendees.

A PROFESSIONAL TEAMObvius has a team of professionals who are

experienced in organising, producing and

co-ordinating special events.

UNIQUE LOCATIONS AND VENUESThe Prado gallery, Barcelona’s Camp Nou,

a Flamenco show in the Triana quarter...

Every special event needs a special setting.

We find it for you.

CATERINGBecause a poor catering service can ruin a

great event, we provide you with a service

up to the standard the project deserves.

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WE OFFER YOU….

PROFESSIONAL INTERPRETERSWe place a professional interpreting service

at your disposal.

ART DIRECTIONSpectacular, exciting, attractive, surprising...

Our creative team constantly seeks new

ways of creating uniquely surprising,

innovative content and staging.

VENUE DESIGN & ARCHITECTUREGreat sets, innovative stands, special sites,

unique places... Our network of architects,

interior decorators and designers work to

build, decorate or reproduce the perfect

setting for your event.

TECHNICAL PRODUCTION FACILITIESYou can rest assured that everything will go

well. We place at your disposal the latest

audiovisual and telecommunications

technology equipment, under the

professional supervision of specialist

technicians.

PR & COMMUNICATIONOur PR & communication professionals

work to provide maximum publicity for your

event.

INVOICING AND BUDGET CONTROLWe coordinate invoicing and budget

management, to give you maximum cost

control.

15



YOUR GOALS• Exclusive corporate events and celebrations

• High-impact product launches

• Presentations to the media

• Organising networking events

• Opening and closing ceremonies

• Award ceremonies, etc.

OUR PROPOSITION• Having a single contact person responsible for your project

• A comprehensive service tailored to meet your needs

• Creative, innovative ideas

• An art direction team specialising in major events

16



SPORTING EVENTS

Obvius has a department specialising in sporting events, able to take on the management

of the logistics of transport, accommodation, registration and social events.

REGISTRATION & ACCOMMODATION• Managing participants’ entries

• Selecting hotels & managing bookings

(individual and for groups)

• Prices negotiated for each event

• Immediate availability

TRANSPORT SERVICES• Managing individual or group transfers

• On-line booking and issuing of tickets

MANAGING THE SOCIAL PROGRAMME• Organisation of public and private events

• Conducting guided tours

• Organising leisure and cultural activities

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Your wish is our ambition 18

TRAINING CAMPS

Obvius offers tailor made training camps throughout Spain for both amateurs as well as

professionals. More and more sports teams and sport federations opt to go on a foreign

training camp during their preparatory period and/or during the winter break. Obvius is a

true professional in the field of organizing training camps to the last detail. Obvius meets all

your training needs and offers you a list of the very best options in the Costa Blanca, Costa

del Sol, Costa de Huelva and Costa de Cádiz.

STANDARD PACKAGE

• 3, 4 or 5 star accommodations

• Transfers

• Professional guidance during entire trip

• Training installations at the hotel or at a

nearby sports complex

• Professional support staff

• Hospitality programme management

• Spa & Fitness centre

• Laundry services

• Full board menu

EXTRA SERVICES

• Massage and equipment rooms

• Physical Rehabilitation Centre

• Fully equipped meeting rooms

• Culture trips and (outdoor) activities

FRIENDLY MATCHESIn addition to the training camps we also

organize friendly matches in the summer

and winter seasons for both professional

and amateur sports teams.



Your next destination

In recent years Spain has conquered a

leading position as an international meeting,

incentive, congress & event destination.

Nowadays, every Spanish destination we

offer has everything you need for organising

a great company incentive, congress or

event.

This includes direct flight connections, first-

class hotels, excellent restaurants, unique

venues for unforgettable events,

multilingual assistances, an extensive

network of experienced suppliers and

advanced infrastructures.

Experience Spain!

19



BarcelonaBarcelona is a mixture of cultures with a

lifestyle of its own. A cosmopolitan city

characterised by a marvellous

combination of culture, art and design

which has been home to great

personalities like Picasso, Miró, Dalí or

the Art Nouveau architect Antoni Gaudí,

creator of places as distinctive as the

Sagrada Família or the Parc Güell.

ValenciaValencia is a warm, accessible

Mediterranean city, well-connected with

the most important Spanish cities and the

main international destinations by its

network of land, air and sea links. An

innovative, up-to-the-minute city which is

committed to the future with modern

projects like the City of the Arts and

Sciences. This is why it was chosen to

host the 32nd Americas Cup.

SevilleThe undisputed capital of bullfighting and

Flamenco, Seville today represents a

symbiosis of tradition and modernity

which began with the technological

revolution accompanying the 1992

Universal Exhibition. Its pleasant climate

and the open, hospitable character of the

“Sevillanos” make it a major tourist

attraction, especially during Easter Week

and the April Fair.

Costa del SolMore than 40 golf courses, splendid

beaches, major sailing and water sports

facilities, stunning natural areas, historical

remains going back over 20,000 years

and more. The Costa del Sol offers you a

host of attractions, in addition to the well-

known richness of its cuisine.

20



The Canary IslandsKnown as the “fortunate isles” because

of their outstanding beauty and pleasant

climate. La Palma, La Gomera, El

Hierro, Tenerife, Gran Canaria,

Lanzarote and Fuerteventura make up

an archipelago which is rich in contrasts,

where volcanoes rub shoulders with

white sandy beaches, orchards with lava

flows and small villages with

cosmopolitan towns.

CádizThe oldest provincial capital in the

western world today extends a welcome

to anybody wishing to enjoy a uniquely

distinctive region. Cádiz has a full range

of attractions to please anybody looking

for tourism with a cultural and festive,

ecological and sightseeing, authentic

and essentially Andalusian flavour.

The Balearic IslandsMallorca, Menorca, Ibiza, Formentera

and Cabrera. Or, put another way: sun,

quiet coves, crystalline water, a mild

climate and a welcoming atmosphere.

Each island has a personality and a

beauty of its own to attract and charm

everybody who visits them.

MadridCapital of Spain and the geographical

centre of the Iberian Peninsula, Madrid

is a city filled with extraordinary sights

and a unique historic town centre. The

memory of Velázquez, Lope de Vega,

Quevedo, Calderón or Cervantes,

illustrious figures of Spain’s “Golden

Century”, are kept alive in today’s

Madrid, which looks to the future as a

great and exciting metropolis with a

traditional heart which continues to beat.

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TarragonaSituated at the heart of the Costa

Dourada, just 100 kilometres (60 miles)

from Barcelona, the city of Tarragona is

one of the rising stars among

Mediterranean tourist destinations. The

imposing vestiges of its past as a major

Roman city in the form of sights like the

amphitheatre, the circus or the city walls,

together with its very special beaches,

attract many visitors each year.

HuelvaBordering on Portugal, the province of

Huelva and belonging to the Costa de la

Luz, Spain’s most south-westerly

coastline and the starting point of

Columbus’ expedition in search of the

New World. This is certainly the perfect

place in which to organise your next

event. Here you can combine the peace

and quiet of the region’s beaches with its

marvellous golf courses.

Costa BlancaIts nearness to the mountains gives the

Costa Blanca a pleasantly mild

microclimate which makes it a very

special place. The star of the region is

the town of Benidorm, offering beaches

and fun which make it the central tourist

attraction.

AlmeríaWith more than 3,000 hours of sunshine

a year, Almería enjoys an excellent

position between the mountains of the

Sierra Nevada, the desert of Tabernas

and the nature park of Cabo de Gata-

Níjar. Almería’s warm climate at the

crossroads of Arab and Christian

cultures, its golf courses and its new

infrastructures make it the ideal place to

hold your meetings and events.

22



ZaragozaZaragoza is located in the valley of Ebro in

an impressive landscape with picturesque

villages and very old traditions and popular

customs. Zaragoza is one of the great

monumental towns in Spain. It was

founded some 2000 years ago, and Old-

Iberians, Romans, Goths and Arabians

equally left their heritage. Today the town

is economically very active, and a great

event destination.

BilbaoThe city of Bilbao is situated on the

northern side of Spain, close to the

coastline and nearby beaches, being the

largest and most lively city in the Basque

Country. Bilbao is a particularly historic

city. Nevertheless, Bilbao is constantly

reinventing itself, with impressive

contemporary architecture, such as the

breathtaking Guggenheim Museum,

making it an exciting city for any event.

GranadaThe Alhambra is one of the principal

monuments in the city of Granada, and a

fine example of Moorish architecture.

There are many attractions in the city of

Granada that make it a world class

destination in the region of Andalusia

situated in the south of Spain. The

scenery of Granada includes the towering

peaks of the Sierra Nevada Mountain

Range which backdrop the city, beautiful

green spaces, plazas, and of course the

stunning Moorish architecture. All in all,

Granada is a "must see" destination and

should be included in any event plans

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LET OUR VALUES SURPRISE YOU

What to expect from us

Expertise Experience in offering creative concepts and tailor made solutions

Time Large suppliers network, with the right contacts to minimize lead times

Costs Free consultancy service, and always negotiating the best rates

Commitment 24-hours service before, during and after your event

Personal Transparent, personal and no-nonsense approach

Ease Organizing of your event from A to Z

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What lies behind our success?

EXPERIENCENumerous prestigious Spanish and

international clients have relied on Obvius

to organise their meetings, incentive tours,

congresses and events. And, while our

experience is our calling card, we continue

to work with the same enthusiasm as

always.

PROFESSIONALISMThe professionalism and personal

dedication of our staff represents added

value for Obvius. Training, creativity and

commitment are crucial factors in providing

a satisfactory service at all times.

STRIVING FOR EXCELLENCEStriving for excellence is part of our

team’s everyday work: we have grown

and continue to grow thanks to our spirit

of constant improvement. We are

determined to offer every one of our

clients the most innovative solutions and

the most comprehensive service.

CLIENT-DRIVENWe are only satisfied if our clients are

satisfied. Here at Obvius we like to listen

to our clients and get know them in order

to work together and find the best

solution to meet their requirements.

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CONTACT US

Tel.: +34 – 963 81 33 47Fax: +34 – 963 81 33 48 E-mail: [email protected]

Visit our websitewww.obvius.eu

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