Drinking Water Quality Management Plan
Annual Report 2019-20
Gold Coast Water and Waste
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 2 of 20
Table of Contents
1. Service Provider Details ............................................................................................................................... 3
2. Glossary of terms .......................................................................................................................................... 4
3. Introduction .................................................................................................................................................... 5
4. Overview of operations ................................................................................................................................. 6
4.1 Schematic Layout of the Scheme ....................................................................................................... 6
4.2 Water Source details .......................................................................................................................... 6
4.3 Bulk Water .......................................................................................................................................... 6
4.4 Disinfection ......................................................................................................................................... 6
4.5 Drinking water supply network ............................................................................................................ 6
5. Compliance with water quality criteria ........................................................................................................ 8
5.1 Overview of water quality monitoring program ................................................................................... 8
5.2 Summary of water quality compliance ................................................................................................ 8
6. Notifications to the Regulator under sections 102 and 102A of the Act.................................................. 9
6.1 Non-compliances with the water quality criteria and corrective and preventive actions undertaken. 9
Detection of benzene – Rainbow Drive, Mudgeeraba .............................................................. 9 6.1.1
Detection of benzene – Wepham Court, Arundel ..................................................................... 9 6.1.2
7. Customer complaints related to drinking water quality .......................................................................... 11
8. Actions taken to implement the DWQMP .................................................................................................. 12
8.1 Progress in implementing the risk management improvement program. ......................................... 12
8.2 Revisions made to the operational/verification monitoring program to assist in maintaining the
compliance with water quality criteria in verification monitoring. ...................................................... 12
9. Outcome of the review of the DWQMP and how issues raised have been addressed ........................ 13
10. Findings and recommendations of the DWQMP auditor ......................................................................... 15
11. Appendix A ................................................................................................................................................... 16
12. Appendix B ................................................................................................................................................... 18
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 3 of 20
1. Service Provider Details
DETAIL INFORMATION
Service Provider ID (SPID) 0540
Name Gold Coast Water and Waste
Address PO Box 5042
Gold Coast MC 9729
Telephone 1300 465 326
Email [email protected].
Website www.goldcoast.qld.gov.au
LGA covered by this plan City of Gold Coast
Water Supply Schemes covered by this plan Gold Coast Region
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 4 of 20
2. Glossary of terms
GLOSSARY OF TERMS
ADWG Australian Drinking Water Guidelines (2011). Published by the National Health and Medical Research Council of Australia
BTEX Acronym for chemicals associated with petroleum spillage; Benzene, Toluene, Ethyl-benzene and Xylene
City City of Gold Coast
DNRME Department of Natural Resources, Mines and Energy
DWQMP Drinking Water Quality Management Plan
E. coli Escherichia coli, a bacterium which is considered to indicate the presence of faecal contamination and therefore potential health risk
FY Financial Year
GCDP Gold Coast Desalination Plant
GCWW Gold Coast Water and Waste
HACCP Hazard Analysis and Critical Control Points
LGA Local Government Area
mg/L Milligrams per litre
ML Megalitres (1 million litres)
MPN/100mL Most Probable Number per 100 millilitres
NTU Nephelometric Turbidity Units
QWSR Queensland Water Supply Regulator
SPID Service Provider Identification Number
SRWP Southern Regional Water Pipeline, part of the SEQ Supply System
the Act Water Supply (Safety and Reliability) Act 2008
the Regulator Queensland Water Supply Regulator
THM Trihalomethanes
WSD Water Supply District
WTP Water Treatment Plant
< Less than
> Greater than
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 5 of 20
3. Introduction
This Drinking Water Quality Management Plan (DWQMP) Annual Report has been prepared to meet the
requirements of sections 141 and 142 of the Water Supply (Safety and Reliability) Act 2008 (the Act), for the
2019-20 Financial Year (FY).
This DWQMP Annual Report documents the performance of the Gold Coast Water and Waste (GCWW)
drinking water service with respect to:
The water quality performance of GCWW’s drinking water supply;
Details of information provided to the Regulator under sections 102 and 102A of the Act, for
noncompliance with water quality criteria;
The actions taken to implement the DWQMP;
Details of customer complaints relating to drinking water quality;
This report assists the Queensland Water Supply Regulator (Department of Natural Resources, Mines and
Energy (DNRME)) to determine whether the approved DWQMP and the approval conditions have been
complied with. It also provides a mechanism for GCWW to report publicly its performance in managing drinking
water quality. This report is available on the City of Gold Coast (the City) website (www.goldcoast.qld.gov.au).
This report has been prepared in accordance with the Drinking Water Quality Management Plan Report
Guidance Note 2018 and the Drinking Water Quality Management Plan Report Template published by DNRME.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 6 of 20
4. Overview of operations
4.1 Schematic Layout of the Scheme
Figure 1 (next page) is a schematic diagram showing the layout of the GCWW drinking water scheme from
catchment to consumer. The linkages between the major infrastructure elements and the ownership of the
infrastructure have been illustrated.
4.2 Water Source details
The Hinze Dam/Little Nerang Dam system is the primary water source for the city. It has a combined capacity of
approximately 320GL. Hinze Dam upgrades, completed in 2011, increased its capacity and provides flood water
storage. The 207 square kilometre catchment area for Hinze Dam includes the Numinbah Valley and
Springbrook Plateau, with about 77 per cent covered by native bush land within State Forests and National
Parks. The Gold Coast Desalination Plant (GCDP) was brought online in 2009 to provide an additional source of
drinking water, converting seawater from the Pacific Ocean into high quality drinking water.
4.3 Bulk Water
GCWW receives treated drinking water from the bulk water supplier Seqwater. Drinking water is treated at the
Molendinar and Mudgeeraba WTPs with a combined capacity of approximately 265 ML/day, as well as the
GCDP with a capacity of 133 ML/day. Additional water is occasionally received from the Mt Crosby WTP via the
Southern Regional Water Pipeline (SRWP) which has a capacity of 130 ML/day.
4.4 Disinfection
The Australian Drinking Water Guidelines (ADWG) 2011 states that ‘disinfection is the single process that has
had the greatest impact on drinking water safety’. The City’s drinking water supply is disinfected with chlorine
(hypochlorite). GCWW strive to ensure that a disinfection residual of between 0.2mg/L and 1.8mg/L is present
throughout the drinking water supply network at all times. This is to help protect against potential
recontamination of the drinking water supply and protect public health.
4.5 Drinking water supply network
Treated drinking water is transferred from the Seqwater water treatment facilities into the GCWW drinking water
system via bulk water transport pipelines which are owned and operated by Seqwater. The GCWW drinking
water scheme services the area from Stapylton in the north to Coolangatta in the south. GCWW maintains in
excess of 3500 kilometres of water mains supplying approximately 261,321 properties. The drinking water
network is also comprised of 55 pump stations and 58 reservoirs with a total capacity of approximately 400 ML,
and 3 re-chlorination stations.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 7 of 20
Molendinar WTP supplies
directly to: Southport West.
Grab Sample Monitoring.
Mudgeeraba WTP
supplies directly to:
Currumbin, Coolangatta,
Mudgeeraba, Reedy
Creek, Burleigh &
Elanora.
Molendinar Reservoirs fed from Gold Coast DP,
Molendinar WTP and Mudgeeraba WTP.
Supply to: Molendinar, Nerang South, Nerang, Gaven/
Coomera, Helensvale, Pimpama/Coomera, Worongary,
Gilston, Stapylton/Yatala & Beenleigh.
Grab Sample Monitoring.
Online
Online Monitoring - turbidity,
free chlorine, pH & conductivity.
Chloramination Facility (Beenleigh)
Owned and operated by Logan City
Rechlorination Facilities Jacobs Well
for GCW Northern Area.
Grab Sample Monitoring.
Not in scope
of this
management
plan.
SRWP Offtakes
Helensvale, Ormeau,
Pimpama.
Online
Dual Reticulation
Drinking & Non-Drinking Water
Pimpama- Coomera.
Gold Coast DP + Mudgeeraba
mix through SRWP to supply:
Robina (under normal
circumstances) Can also
supply Worongary and Gilston
if required however is not the
current operation.
Grab Sample Monitoring.
Molendinar WTP Mudgeeraba WTPGold Coast DP
SRWP
Online
Non-Drinking Water
Reservoir (Peanba Park)
Non-Drinking Water Top-up
Not in Scope of this
management plan.
This area is under the scope of the following upstream providers’
DWQMPs:
- Seqwater
This area is under the scope of the following
downstream providers DWQMP:
- Logan City Council
Pacific Ocean Hinze Dam
Process
Transport
Monitoring
Storage
Key
Bulk Water Supply
Tweed Shire
Council
emergency use
only. Not in the
scope of this
management
plan.
Rechlorination Facilities
Mt Nathan and Gilston
Grab Sample Monitoring
Little Nerang Dam
Raw water
customers
Figure 1: Catchment to consumer schematic of the Gold Coast drinking water distribution system.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 8 of 20
5. Compliance with water quality criteria
5.1 Overview of water quality monitoring program
GCWW undertakes both operational and verification monitoring across the drinking water network to ensure the
provision of safe and reliable drinking water to our customers. Water quality is tested at 112 fixed sample sites
across the drinking water network. The parameters that are monitored have been selected based on the risks
identified in the DWQMP. Additionally, continuous water quality monitoring of key disinfection parameters
occurs at strategic locations throughout the system.
5.2 Summary of water quality compliance
As part of complying with section 95(3)(g) of the Act, GCWW is required to undertake verification monitoring of
drinking water quality as specified in the DWQMP and approved by the Regulator. To determine compliance the
drinking water quality verification monitoring results are assessed against the following:
The standards for the quality of drinking water prescribed in a regulation under the Public Health Act 2005;
All parameters that have health guideline values in the ADWG;
Water quality criteria stated in the Water Quality and Reporting Guideline for a Drinking Water Service.
In 2019-20 there were two instances of noncompliance with the water quality criteria for the drinking water
system. These were identified during ad hoc sampling in response to customer complaints and were not part of
the verification monitoring program. The details of the noncompliance are summarised in table 1 and described
in further detail in section 6.
Table 1: Summary of water quality noncompliance events 2019-20
Date Location Parameter Result ADWG Limit
29/08/2019 Mudgeeraba Benzene 0.0016 mg/L <0.001 mg/L
10/06/2020 Arundel Benzene 0.029 mg/L <0.001 mg/L
The water quality data for 2019-20 has been summarised in Appendix A. The reported statistics do not include
results derived from repeat samples, or from emergency or investigative samples undertaken in response to an
elevated result, as described in the ADWG (2011) section 10.3.1. Furthermore, data used to calculate the 12
month ‘rolling’ annual value for E. coli has been presented in Appendix B. A microbial compliance of 100% was
achieved during 2019-20. An annual water quality summary is provided on the City’s website
(www.goldcoast.qld.gov.au) for customers.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 9 of 20
6. Notifications to the Regulator under sections 102 and 102A of the Act
In the 2019-20 FY there were two instances where the Regulator was notified under sections 102 or 102A of the
Act. These notifications involved the detection of benzene from the customer’s water meter whilst investigating
taste and odour enquiries. These detections were made during ad hoc sampling and were not a part of the
routine verification monitoring.
6.1 Non-compliances with the water quality criteria and corrective and preventive
actions undertaken.
Detection of benzene – Rainbow Drive, Mudgeeraba 6.1.1
Incident Description
On 29 August 2019, whilst investigating a taste and odour enquiry at two properties on Rainbow Drive,
Mudgeeraba, samples were collected from internal plumbing, property water meters and nearby hydrants.
Analysis results showed that BTEX compounds were detected from the samples collected on the properties as
well as the water meters, these compounds were not detected in the nearby hydrants. Benzene was detected at
a concentration of 0.0016 mg/L which is above the ADWG health guideline value of <0.001 mg/L. It was noted
during the investigation that a vehicle was parked over the area where the water service lines enter the
properties with evidence of oil or fuel spillage on the gutter and the road.
Corrective and Preventive Actions
Immediately upon notification of the ADWG exceedance the incident management procedures were activated.
Customers at both properties were notified immediately and informed to avoid using the water until the issue
was rectified. They were supplied with bottled water during this time until repairs were completed. Civil
Maintenance crews attended the site and excavated and removed all of the soil around the affected area. The
polyethylene service connections from the water main were replaced with copper to prevent further
contamination, as were the impacted water meters. Additional sampling was undertaken over the following
weeks to confirm that the issue had been resolved.
The investigation concluded that the likely cause of the issue was a fuel or oil spillage from a vehicle parked on
the nature strip over the area where the service connections were. To prevent this happening again in the future
the customers were informed that they should park their vehicles in the driveway and were also given
information regarding the risks of fuel spillage around the property.
Detection of benzene – Wepham Court, Arundel 6.1.2
Incident Description
On 10 June 2020, whilst investigating a taste and odour enquiry at two properties at Wepham Court, Arundel,
samples were collected from internal plumbing, property water meters and nearby hydrant. Analysis results
showed that BTEX compounds were detected from the samples collected on the properties as well as the water
meters, these compounds were not detected in the nearby hydrant. Benzene was detected at a concentration of
0.029 mg/L which is above the ADWG health guideline value of <0.001 mg/L. It was noted during the
investigation that a boat was parked over the area where the water service lines enter the properties with
evidence of oil or fuel spillage on the ground where the water meters and service lines were located.
Corrective and Preventive Actions
Immediately upon notification of the ADWG exceedance the incident management procedures were activated.
Customers at both properties were notified immediately and informed to avoid using the water until the issue
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 10 of 20
was rectified. They were supplied with bottled water during this time until repairs were completed. Civil
Maintenance crews attended the site and excavated and removed all of the soil around the affected area. The
polyethylene service connections from the water main were replaced with copper to prevent further
contamination, as were the impacted water meters. Additional sampling was undertaken over the following
weeks to confirm that the issue had been resolved.
The investigation concluded that the likely cause of the issue was a fuel or oil spillage from a boat parked over
the area where the service connections were. To prevent this happening again in the future the customer was
informed that they should park the boat in an area away from the water infrastructure and both customers were
also given information regarding the risks of fuel spillage around the property.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 11 of 20
7. Customer complaints related to drinking water quality
GCWW carefully monitors and investigates customer complaints relating to drinking water quality. Under section
142(3)(g) of the Act, it is a requirement of GCWW to report on the number of customer complaints, general
details of complaints, and the responses undertaken. Throughout the 2019-20 FY a total of 258 complaints were
received relating to the quality of the drinking water supplied, equating to 0.97 complaints per 1000 connections.
Table 2 provides some additional detail about the nature of the drinking water quality complaints received.
Table 2: Summary of customer complaints for drinking water quality
Scheme Suspected illness Discoloured water Taste and odour Total
Gold Coast 25 126 110 258
GCWW classifies customer complaints into three categories; those that relate to the appearance of the water
such as discolouration; those that relate to taste and odour of the water; and those where the water is
suspected to be causing a health issue. GCWW has operational procedures in place, as part of the drinking
water Hazard Analysis and Critical Control Points (HACCP) Plan, for dealing with dirty water, taste and odour or
illness related enquiries. All customer complaints are reviewed thoroughly by Product Quality and acted upon as
necessary.
Suspected illness: Complaints are sometimes received from customers who suspect their water may be
associated with an illness they are experiencing. GCWW investigates each complaint relating to alleged illness
from our water quality, typically by testing the customers tap and closest reticulation sampling point for the
presence of E. coli. During the 2019-20 FY, there were no confirmed cases of illness arising from the water
supply system. All testing for suspected illness enquiries indicated that the drinking water quality met the
required specifications.
Discoloured water: 126 customer complaints were received by GCWW in 2019-20 related to dirty or
discoloured water. Complaints in this category are primarily the result of sloughing of sediments in the water
mains, or white water due to the presence of air in the water mains. Generally these issues are able to be
resolved quickly through operational corrective actions such as flushing.
Taste and odour: Taste and odour water quality enquiries varied widely based on customer’s perception. The
most common complaint descriptions included chlorine, metallic and chemical tastes. Often when customers
receive water from a different source (i.e. desalinated as opposed to dam water) the change in taste is
noticeable. In 2019-20 GCWW received 110 taste and odour complaints. All taste and odour complaints are
investigated by Product Quality and laboratory testing is undertaken when deemed necessary.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 12 of 20
8. Actions taken to implement the DWQMP
8.1 Progress in implementing the risk management improvement program.
The risk associated with low disinfection residual in reservoirs and the distribution system has been reduced to
an acceptable level through the mitigation measures that have been implemented. Despite this however,
disinfection improvement across the drinking water system is a key ongoing initiative for GCWW. In 2019-20
GCWW continued to implement the recommendations of the Disinfection Improvement Project which included:
Installation of mixers (with online chlorine monitoring) in three reservoirs (RW2, RW7, RNG1);
Continued optimisation of operating levels in supply reservoirs;
Finalisation of a project to install an additional 13 online water quality monitoring analysers across
the drinking water system
8.2 Revisions made to the operational/verification monitoring program to assist in
maintaining the compliance with water quality criteria in verification monitoring.
The frequency and scope of the verification monitoring program as described in the approved DWQMP has not
been changed since the last review in January 2020. As described in the DWQMP additional operational
monitoring has been added to the GCWW drinking water system. GCWW now operates 16 online water quality
monitoring stations at strategic locations across the drinking water network. This will be increased to 29 during
the 2020-21 FY. These analysers are monitored by Product Quality and the 24 hour Operations Centre
providing increased surveillance of drinking water quality across the city.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 13 of 20
9. Outcome of the review of the DWQMP and how issues raised have
been addressed
An internal review of the DWQMP was undertaken in January 2020 and completed before 30 June 2020 as per
the requirements of Condition 10.1 of the Information Notice for the Decision. The purpose of the review is to
ensure that the plan remains relevant with regard to the operation of the drinking water service. The review and
subsequent amendments to the DWQMP were undertaken internally by staff in the Product Quality section.
Upon completion the DWQMP was reviewed and approved by the GCWW Director and Management team and
was submitted to the Regulator for review.
The amendments made to the plan are summarised below:
Table 3: Summary of changes to DWQMP following review in 2020
DWQMP Section Description of Change
Registered service details Updated data on population, service connections and water demand
Details of infrastructure providing the
service
Updated schematics to reflect changes in the drinking water network, removed reference to
PA5 re-chlorination station following decommissioning
Updated figure to include recently added online monitoring locations
Updated information on reservoirs, pumps, water mains and disinfection stations
Updated details for bulk supply points to reflect information in the Operating Protocols
Updated position details of key personnel involved in management of water quality
Identification of hazards and
hazardous events Updated historical water quality data to include previous 2 years
Assessment of risks No change
Management of risks Added detail explaining the role of the City’s Corporate Cyber Security Team
Operational monitoring
Added details of new online water quality instruments installed to provide better operation
monitoring of the system
Updated information about customer complaint monitoring
Verification monitoring Updated information to include more detail for each verification monitoring site
Updated information on sampling frequency and the number of sites
Appendix 1 Updated mapping of the drinking water infrastructure
Appendix 2 Water quality trends have been updated to include most recent data values
Appendix 3
Updated risk assessment to include information on managing risks associated with cyber
security
Included the installation of reservoir mixers at 3 sites to the risk controls for reservoir
storage
Appendix 4 Minor changes were made to the structure of the GCWW Drinking Water HACCP Plan
Appendix 5 The list of operational procedures has been updated with all procedures that have been
withdrawn removed from the list
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 14 of 20
DWQMP Section Description of Change
Appendix 6 The GCWW QP-19 Issue Management Plan has undergone significant review and
redevelopment to improve the process of incident management
Appendix 7 Minor cosmetic changes to procedure
Appendix 8 Minor updates to document to reflect current operation
Updated non-drinking water quality data summary
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 15 of 20
10. Findings and recommendations of the DWQMP auditor
No audit was conducted during the reporting period 1/7/19 to 30/6/20. As per the requirements of Condition 10.2
of the Information Notice for the Decision the next scheduled external audit of the GCWW DWQMP is to be
complete by 21 April 2021.
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 16 of 20
11. Appendix A
Table 3: 2019 – 2020 verification monitoring results
Parameter Min Max Ave 95%ile Count # Exceed
ADWG Units LOR # Detects Laboratory
Scheme Component
ADWG Value
Health or Aesthetic
Alkalinity 36 78 46 67 78 0 mg/L (CaCO3/L) 2 78 GCW-SS R 0 No Guideline
Aluminium 0.006 0.077 0.017 0.032 233 0 mg/L 0.005 233 GCW-SS R 0.2 Aesthetic
Ammonia 0.003 0.329 0.008 0.003 76 0 mg/L 0.006 2 GCW-SS R 0.5 Aesthetic
Arsenic 0.0005 0.0005 0.0005 0.0005 76 0 mg/L 0.001 0 GCW-SS R 0.01 Health
Asbestos 0 0 0 0 20 0 0 GCW-SS R 0 No Guideline
Bis (2-Ethylhexyl) Phthalate 0.005 0.005 0.005 0.005 20 0 mg/L 0.01 0 GCW-SS R 0.01 Health
Boron 0.003 0.42 0.057 0.319 88 0 mg/L 0.03 25 GCW-SS R 4 Health
Cadmium 0.0005 0.0005 0.0005 0.0005 76 0 mg/L 0.001 0 GCW-SS R 0.002 Health
Calcium 10 23 16 20 126 0 mg/L 1 126 GCW-SS R 0 No Guideline
Chlorine Free 0.025 2 0.91 1.40 2206 0 mg/L 0.05 2201 GCW-SS R 5 Health
Chromium 0.0005 0.001 0.0005 0.0005 76 0 mg/L 0.001 0 GCW-SS R 0 Health
Conductivity 0.16 0.552 0.233 0.490 522 0 mS/cm 0.03 522 GCW-SS R 0 No Guideline
Copper 0.0005 0.008 0.002 0.005 76 0 mg/L 0.005 6 GCW-SS R 2 Health
E. coli 0 0 0 0 2206 0 cfu/100mL 1 0 GCW-SS R 0 Health
Fluoride 0.05 1.2 0.78 0.90 312 0 mg/L 0.1 311 GCW-SS R 1.5 Health
Hardness 33 100 51 81 126 0 mg/L 1.3 126 GCW-SS R 200 Aesthetic
Iron 0.01 0.08 0.012 0.020 76 0 mg/L 0.01 76 GCW-SS R 0.3 Aesthetic
Lead 0.0005 0.001 0.0005 0.0005 76 0 mg/L 0.0005 1 GCW-SS R 0.01 Health
Magnesium 1.1 11 2.7 7.6 126 0 mg/L 0.5 126 GCW-SS R 0 No Guideline
Manganese 0.0005 0.069 0.0008 0.002 2206 0 mg/L 0.001 474 GCW-SS R 0.5 Health
Mercury 0.00005 0.00005 0.00005 0.00005 292 0 mg/L 0.0001 0 GCW-SS R 0.001 Health
Nickel 0.0005 0.001 0.0005 0.0005 76 0 mg/L 0.005 0 GCW-SS R 0.02 Health
Nitrate as (NO3) 0.015 0.33 0.10 0.3 75 0 mg/L 0.006 75 GCW-SS R 50 Health
Nitrite Nitrogen 0.005 0.005 0.005 0.005 75 0 mg/L 0.01 0 GCW-SS R 3 Health
pH 6.9 8.8 7.60 7.90 2206 10 2206 GCW-SS R 6.5-8.5 Aesthetic
Plate Count 0 11000 8.80 2 2202 0 cfu/mL 1 212 GCW-SS R 0 No Guideline
Silica 8 12 10.24 11.55 10 0 mg/L 0.1 10 GCW-SS R 80 Aesthetic
Sodium 12 35 16.97 30.25 76 0 mg/L 0.5 76 GCW-SS R 180 Aesthetic
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 17 of 20
Parameter Min Max Ave 95%ile Count # Exceed
ADWG Units LOR # Detects Laboratory
Scheme Component
ADWG Value
Health or Aesthetic
Temperature 7.7 33.9 23.07 28.20 2206 0 °C 0 0 GCW-SS R 0 No Guideline
Total Coliforms 0 3 0 0 2206 0 cfu/100mL 1 4 GCW-SS R 0 No Guideline
Total Dissolved Solids 33 230 113 161 59 0 mg/L 1 59 GCW-SS R 600 Aesthetic
Total Trihalomethanes 0.032 0.17 0.09 0.13 250 0 mg/L 0.005 250 GCW-SS R 0.25 Health
True Colour 1 5 1.5 3 2206 0 HU 2 869 GCW-SS R 15 Aesthetic
Turbidity 0.1 8.7 0.28 0.48 2206 3 NTU 0.1 2206 GCW-SS R 5 Aesthetic
Zinc 0.0005 0.007 0.002 0.003 76 0 mg/L 0.01 0 GCW-SS R 3 Aesthetic
Drinking Water Quality Management Plan Annual Report 2019 – 2020 Page 18 of 20
12. Appendix B
Table 4: E. coli verification monitoring results
Year 2019- 20
Month Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
No. of samples collected 219 174 208 185 174 147 171 170 214 172 172 200
No. of samples collected in which E. coli is detected (i.e. a failure) 0 0 0 0 0 0 0 0 0 0 0 0
No. of samples collected in previous 12 month period 2173 2173 2209 2181 2188 2177 2140 2135 2178 2197 2179 2206
No. of failures for previous 12 month period 1 0 0 0 0 0 0 0 0 0 0 0
% of samples that comply 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
Compliance with 98% annual value YES YES YES YES YES YES YES YES YES YES YES YES
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