EarthLink 365+

Typical Business Challenges

How do I keep my widely distributed workforce better connected and fully collaborating?

How can I reduce the complexities associated with managing our own suite of collaboration service?

Am I spending too much on my collaboration services?

How do I ensure our collaboration platform is meeting all regulatory compliance requirements for security, archiving and encryption?

Since collaboration is mission-critical, how do I make sure its always up and running with my limited IT staff, and how do I provide backup protection?

Are my collaboration services email secure from virus attacks and spam?

How can I affordably implement collaboration services to enable my employees are as productive as possible?

EarthLink 365+A Complete Cloud Collaboration Solution

– Microsoft® Exchange - hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users rich and familiar access to email, calendar, contacts, and tasks across PCs or Macs, the web, and mobile devices. 

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– Microsoft SharePoint® – collaboration software to simplify business intelligence, content management, search, and sharing for intranet and internet sites

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– Microsoft Lync™ – a single interface unifying voice communications, IM, and audio, video, and Web conferencing

Familiar Industry leading applications:

Hosted Exchange – Key Features & Benefits

Protection and ComplianceProtection and Compliance

Visibility and ControlVisibility and Control Deployment FlexibilityDeployment Flexibility

EarthLink Hosted Exchange• Provides users with Professional Exchange enterprise-grade business

features including Active Directory Integration, shared calendars/contacts/folders, powerful anti-virus and anti-spam protection, and migration support.

• Options include– End User Helpdesk support– Blackberry Support - BES– Email Encryption– Email Archive– Additional Email Storage– Outlook Client Licenses– Basic Exchange Mailboxes (OWA only)

Upgrade your email services to enterprise-class services and gain productivity and

efficiency.

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

Create sites to share documents and insights with colleagues, partners and customers

Create sites to share documents and insights with colleagues, partners and customers

TEAM SITES

Keep teams in sync and manage

important projects

INTRANET SITES

Keep up to date with company information

and news

EXTRANET SITES

Share documents securely with partners

and customers

WEBSITES

Market your business using a simple public-

facing website

SharePoint – Key Features & Benefits

MY SITES

Manage and share personal documents

and insights

EarthLink 365+ Value Add: Enterprise look and feel of an on premise solution due the tight integration of client’s ADEarthLink 365+ Value Add: Enterprise look and feel of an on premise solution due the tight integration of client’s AD

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

Lync – Key Features & Benefits

• Connect with others through Lync contact photos, activity feed and interactive contact card in Office

• Move easily from instant messaging into ad-hoc online meetings, including audio, video and screen sharing

• Conduct online presentations including audio, video, screen sharing and a virtual whiteboard

• Invite external contacts to easily join online meetings via a PC or web based client

• Connect with customers and partners through IM, audio and video federation

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

EarthLink 365 + Hosted Collaboration Suite

End-user Helpdesk Support Option

• 24x7 Live IT Support for EarthLink 365+ end users• North American-based single point-of-contact for all of your users

IT-related issues• Staffed by highly trained customer care specialists, who would

generally be considered Level 2 support agents• Certifications in Microsoft®, Apple® and mobile device technologies• Available in 13 different languages to support global work force• Very first person you talk to will likely be able to resolve your issue• And if not, subject matter experts are standing by

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excellence in delivering exceptional business value with Tivoli software. CenterBeam was recognized for Best Endpoint and Mobility Solution.

excellence in delivering exceptional business value with Tivoli software. CenterBeam was recognized for Best Endpoint and Mobility Solution.

Enterprise Class Collaborations Solutions•Real Single Sign-On™ for any version of Active Directory•Antivirus/Antispam protection included•Migration support included •Complete control with on-line portal•Experts maintain and manage your email platform•No CAPEX or internal IT support required•Award winning service

EarthLink 365+ Advantages

Support Team of the Year –

Computer Software & Services Category

Outstanding achievement in customer satisfaction

2013 IBM Tivoli Award:

Excellence in delivering

exceptional business value 10

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• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

• Flexibility No requirement to upgrade from Outlook 2003, any version of Active Directory. Optional services are 24x7x365 Helpdesk and Email Archiving Solutions among others

Why EarthLink 365+

• Experience - EarthLink acquired CenterBeam, the original developer of Hosted Multi-tenant Exchange in 1999, 14 years experience

• Real Single Sign-On™ - with any version of Active Directory. No requirement to upgrade to ADFS 2.0 and AD 2008

• Security - Symantec Cloud (MessageLabs) for antispam

• On Boarding - Migration support included for seamless transition

• End User Support - Helpdesk Support option for enhanced productivity

• Flexibility - No requirement to upgrade from Outlook 2003, any version of Active Directory. Bring your own security.

• Compliance - Optional services include Email Archiving and Encryption

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• Enhances productivity with full functionality software

• Delivers richer capabilities (Portal, ECM, Collaboration)

• Lowers costs and increases productivity with rich web-conferencing

• Provides enhanced functionality through better integration

• Any Version of Active Directory

Greatest Functionality with Best User Experience

Software and Services to Fit Customer Needs

Enterprise Software at Internet Scale

Enterprise CapabilitiesEnterprise CapabilitiesEnterprise CapabilitiesEnterprise CapabilitiesChoice & FlexibilityChoice & FlexibilityChoice & FlexibilityChoice & FlexibilityIntegration and Integration and SupportSupport

Integration and Integration and SupportSupport

• Enables co-existence with on-premises capabilities

• Supports range of requirements from simple to complex

• Enables organizations to manage and adapt to change

• Provides choice of web based or desktop clients

• Built on proven Internet scale infrastructure

• Brings a background in enterprise software to new delivery models

• Delivers enterprise class reliability and security

• Offers 24/7 dedicated telephone support

• Integrates with existing, familiar infrastructure

Summary: EarthLink 365+ Delivers