SIMPLIFIED MANAGEMENT OF ALL ENDPOINTS EarthLink simplifies management of all endpoints on your network in order to minimize disruptions in your day-to-day business operations. Our investment in industry-certified professionals, best-in-class tools, and the latest technology enables us to deliver a service with security features woven throughout every aspect of our offering. EarthLink Unified Endpoint Management and Security services combine a robust, reliable IT infrastructure, proactive management capabilities and automated processes, all working seamlessly in the background to protect all endpoints that access your network.
Endpoint Security for PCs and Macs Your PCs/Macs are under constant attack from the Internet and the threats are coming faster and increasingly automated and more distributed. For an internal IT team, it’s an ongoing battle to keep up, and this likely isn’t what you want your team spending their time on. Instead, you can leverage EarthLink experience and tools to secure PCs/Macs in your environment.
• EarthLink Core Protection Suite (CPS), made up of best in breed technologies, helps
ensure your PCs/Macs are kept current with virus and spyware definition updates
and critical security patches. The result is faster, smarter endpoint protection.
• EarthLink delivers an endpoint management and security solution that enables your
team to view the health of all managed endpoints on your network from a single pane
of glass. As threats emerge, EarthLink CPS enables rapid remediation, protection and
reporting on endpoints in real-time.
• By automating time-intensive tasks across complex networks, you can control costs
while reducing risk and supporting your compliance requirements. EarthLink CPS can
be deployed in days for any network size or configuration, providing a very rapid
• PC/Mac Backup: PCs and Macs that utilize this service can be backed up daily utilizing the Autonomy® Connected Backup
Solution, creating the ability to quickly restore either individual files or entire systems. Individual files can be restored in minutes,
while an entire PC/Mac can usually be restored within 24 hours.
• Web URL Reputation and Content Filtering: Proactively protects against web-based malware, data theft, lost productivity,
and reputation damage. Web Reputation secures clients, on and off the network, by blocking endpoints from accessing suspicious
content and web pages.
• PC and Removable Media Data Encryption: Allows organizations to enforce encryption of sensitive data on their devices
without significant IT burden or user impact. Your enterprises data is securely protected from unauthorized access regardless of the
location of the data.
Single Pane of Glass Visibility and ControlCombine Unified Endpoint Management and Security with Mobile Device Management to create a single pain of glass for visibility and
control of all fixed and mobile devices to ensure that all user policies and security configuration are controlled in a consistent manner.
24x7 End User Helpdesk Support Option Helpdesk Support provides enterprises with a single point-of-contact for all of their users’ IT-related issues. Our helpdesk is staffed by
highly trained North American-based customer care specialists, who would generally be considered Level 2 support agents, with certi-
fications in Microsoft®, Apple® and mobile device technologies. This means the very first person you talk to will likely be able to resolve
your issue.
• Anti-Virus & Anti-Malware Protection: Computers (PC/Mac®) are kept current with the latest anti-virus definitions through proactive updates and immediate critical updates.
• Critical OS, Software Updates and Patch Management: Critical Microsoft® patches and periodic upgrades are tested and automatically distributed to your PC/Mac user community. Most critical patches are released within 48 hours.
• Asset Tracking: Computer hardware, OS versions and applications are tracked throughout your environment - with reporting available via our web-based customer portal whenever you need it.
• Continuous Configuration Management: Ongoing assurance that security levels are maintained and computers are stable and optimized through use of our proprietary Continuous Configurator, which automatically makes adjustments should critical aspects of a user’s computer fall out of compliance with standards.
• Software Distribution: Software deployment packages are developed, tested and distributed throughout your PC/Mac environment.
