MISSION STATEMENT To serve the Eastwood Community by encouraging growth through mutual co-operation Eastwood in Focus Eastwood in Focus Eastwood in Focus EASTWOOD CHAMBER OF COMMERCE June 2007 President‟s Review; An extraordinary meeting held at The Shack last month, with Jackie Pettit opening our minds and hearts to a wonderful young lady Kylie Poglase diagnosed with cys- tic fibrosis at the early age of three. Eighteen years later, Kylie is ready to cele- brate her 21 st birthday and with The Chamber‟s support Kylie‟s celebration will be a memorable event. The Shack helps many people like Kylie and Jackie‟s passion for her work continues to keep dreams alive for the less fortunate. Congratulations Jackie and keep up the great work! After three years of consultation, The Top Ryde Redevelopment is finally approved and underway. Congratulations to Nathan Vincin (Top Ryde Development Man- ager) and his colleagues who worked tirelessly over the past 3 years to achieve this victory. It is for this reason that Eastwood must also form a development team supporting the Eastwood Redevelopment. Councillor Terry Ryan, is passionate and dedicated towards building a brighter future for Eastwood. The Chamber‟s contin- ued support in his vision for the township of Eastwood will provide a voice for this initiative. A third workshop on the Eastwood Development was held on Tue 22 nd May, the outcome will be discussed at our next meeting on Monday 18 th June, hosted by The Eastwood Club. The Chamber cannot exist without it‟s members and their support, I look forward to seeing you all at our next General Meeting. Lydia Scuglia THOUGHT OF THE MONTH; Live with urgency before the emergency. Does it take another Sept 11 th , Bali or Tsunami before we get that? From the President From the President 1 Events Calendar 2 John Lees Regular Column 3 ECC Rewards Participants 4 Promote Your Own Business 5 Know Your Chamber 6 Photo Gallery 7 Kylie‟s 21st Birthday 8 TAFE Design Team 9 Membership Form 10 READ IN THIS ISSUE President Eastwood in Focus
Transcript
MISSION STATEMENT To serve the Eastwood Community by encouraging growth through mutual co-operation
Eastwood in FocusEastwood in FocusEastwood in Focus
E A S T W O O D C H A M B E R O F C O M M E R C E
June 2007
President‟s Review; An extraordinary meeting held at The Shack last month, with Jackie Pettit opening our minds and hearts to a wonderful young lady Kylie Poglase diagnosed with cys-tic fibrosis at the early age of three. Eighteen years later, Kylie is ready to cele-
brate her 21st birthday and with The Chamber‟s support Kylie‟s celebration will be a memorable event. The Shack helps many people like Kylie and Jackie‟s passion for her work continues to keep dreams alive for the less fortunate.
Congratulations Jackie and keep up the great work! After three years of consultation, The Top Ryde Redevelopment is finally approved and underway. Congratulations to Nathan Vincin (Top Ryde Development Man-ager) and his colleagues who worked tirelessly over the past 3 years to achieve this victory. It is for this reason that Eastwood must also form a development team supporting
the Eastwood Redevelopment. Councillor Terry Ryan, is passionate and dedicated towards building a brighter future for Eastwood. The Chamber‟s contin-ued support in his vision for the township of Eastwood will provide a voice for this initiative. A third workshop on the Eastwood Development was held on Tue 22nd May, the
outcome will be discussed at our next meeting on Monday 18th June, hosted by The Eastwood Club. The Chamber cannot exist without it‟s members and their support, I look forward to seeing you all at our next General Meeting.
Lydia Scuglia
THOUGHT OF THE MONTH; Live with urgency before the emergency. Does it take another Sept 11th, Bali or Tsunami before we get that?
From the President
From the President 1
Events Calendar 2
John Lees Regular Column 3
ECC Rewards Participants 4
Promote Your Own Business 5
Know Your Chamber 6
Photo Gallery 7
Kylie‟s 21st Birthday 8
TAFE Design Team 9
Membership Form 10
READ IN THIS ISSUE
President
Eastwood in Focus
The Epping Club 31 August Northern District Times Business Awards Night
Sunday 9 September Ryde Aquatic Festival
Saturday 20 October Granny Smith Festival Day
Wednesday 5 December Combined Chamber Christmas Party
Monday 3 September Eastwood Chamber of Commerce Hosts RBF After Hours Function
Corner of Epping and Herring Roads North Ryde NSW 2113 Phone 61 2 9888 1077 Fax 61 2 9805 0655
The Inaugural Stamford Grand North Ryde / FOXTEL Business Speakers Lunch. Thursday 19th July
With Guest Speaker:-
Peter FitzSimons Columnist, Author, Wallaby, Raconteur &
TV Personality
From 12.15pm to 1.45pm at the Stamford Grand North Ryde
Tables of ten available or join mixed tables. Don‟t miss this great opportunity to network, enjoy a delicious meal & hear a
very entertaining speaker.
Phone Ghada on 9886 3644 for enquiries or reservations. * Foxtel marks used under licence from Foxtel Management Pty Ltd.
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www.stamford.com.au
Eastwood in Focus
Sales results are dependent on standards… not budgets!
Eastwood in Focus
By JOHN LEES
Sales & Marketing Specialist
At a recent training session I said to the sales people at-tending „If you created a product or service and went into business for yourself, and you then hired me to sell on your behalf to the market you wished to serve…how much interest and influence would you expect to have in relation to my sales behaviour?‟ Without hesitation everyone said „A lot!‟ There is nothing strange about that reaction but there is something very strange and ominous about the fact that very few companies show sufficient interest and wield any influence over the conduct of their sales people. When phoning organizations you may hear someone say „this call may be monitored for quality and training pur-poses‟ but with sales people „on the road‟ the edict appears to be this: „every man for himself!‟ At almost every „sales conference‟ or key meeting that I attend, it is normal to hear managers talk about sales and profit re-sults in relation to budgets. Conversely, I have never heard a manager at such meetings report on how sales behaviour and sales activity is moving along in relation to standards set…even when results are way behind budget! This is unbelievable, especially when you remember that sales activity and conduct is what causes sales and profit results. Is management scared of setting uniform stan-dards of behaviour, with and for sales people? Is manage-
ment apathetic about standards or just unaware of the importance of benchmarks…or is the process of creating excellent sales models for the team just too damned hard? About the best business has been able to manage so far is a strict mention of how many sales calls must be made by sales people each day, like as if such an empty edict is going to solve the problem. Whether you are a manager or a sales person, if you are interested to remove this serious impediment from the sales-achievement process, here is where standards of excellence need to be set: • First…‘sales propositions’ that match the needs of the market must be created. The want of the market is for products or services but the market‟s need is for better results, which necessitates adding very good ideas to the products or services you sell…to consistently improve mutual business performance.
Without this „standard‟ you are at the mercy of the mar-ket, meaning that if you just offer product or service (and there is an abundance of both available to the market!) then get ready to experience endless price and margin pressure…plus complaints and depression at sales team level! On this topic, the obligation to create excellent propositions lies with management…not the sales force. • Second…‘sales tools and sales strategy’ that enable sales people to „present‟ sales propositions in uniform, high qual-ity ways. Such tools and strategies must feature an emphasis on business language, as opposed to product blurbs. • Third…„sales planning‟ that commits the team to levels of
action that will see to it that their selling efforts are reach-ing the right sections of the market. Obviously, continuous training must support the sales team‟s use of propositions and strategies. Less obviously, constant feedback must be gained on how the sales team actually performs in the market! The use of standards does not lead to sales people becoming parrots, but it does stop them from acting like galahs! So, to reach sales growth and budgets, aim higher…and set standards! John Lees is a sales & marketing specialist engaged in speaking, training and consulting…and he is the author of 10 books on business development. Contact John Lees via email: [email protected] and visit his website: www.johnlees.com.au
As an incentive to members and to encourage business within the Eastwood area, the Chamber has developed the „ECC Rewards Program‟ initiative. Members offer a discount for their services or products to other members of the Chamber when presenting their membership card. As an example, if your company is a restaurant, you may wish to offer a 10% discount to any current members. To participate in the „ECC Rewards Program‟, please contact Shirley Harris on 0408 964 724 or email on [email protected]. Current members of the ECC Rewards Program are : Rams Home Loans Northern Districts Contact Paul van Rooyen on 9858 2533 or 0409 786 829 who is offering $100 off the loan costs of any loan arranged by RAMS Home Loans Northern Districts.
Harvey World Travel Harvey World Travel Eastwood will offer 20% discount on Travel Insurance to all Eastwood Chamber members when presenting their membership card. Contact Lydia Scuglia on 9858 5188. Business Assistant
Contact Shirley Harris on 0408 964 724 for a 10% discount on the first Virtual Assistant assignment you book with her. Harris Crime Prevention Services Contact Leon Harris on 9804 8771 who is offering a 10% discount on any security risk assessment undertaken by them. Stamford Hotel North Ryde The Stamford Hotel North Ryde offers members 25% off the full bill in Parrots Restaurant to a maximum of $30. There must be a minimum of 2 diners. Bookings on 9888 1077. inflower.com.au Len Gallo of inflower.com.au offers members 10% discount for any flower orders. Len can be con-tacted on [email protected] or telephone 9876 1399 Allegiance Home Loans Pty Ltd Trina Mosley of Allegiance Home Loans would like to offer $100 refund off the loan costs when a loan has settled or been drawn. Up to 32 Financial Lenders available. Trina can be contacted on email:[email protected] or telephone 02 9801 3330 or 0432 22 44 89
Harris Crime Prevention Services Virtual Assistance you can rely on
ECC REWARDS PARTICIPANTS
Eastwood Chamber of Commerce
President Vice President Treasurer Secretary Lydia Scuglia Margaret Lee Tony He Trina Mosley
The Eastwood Chamber of Commerce can be contacted on 9804 0621. If no one is in attendance,
a message servicing company will take messages. Email: [email protected]
www.eastwoodchamber.com.au
Eastwood in Focus
PROMOTE YOUR OWN BUSINESS
THE SHACK YOUTH
OUTREACH
Every community has teenagers with problems and ours is no different. In all suburbs, there are young people suffering family breakdown, abuse, sexual assault, chronic unemployment, depression and drug or alcohol addiction. They aren‟t always visible, but there are in there in surprising numbers.
The drop-in centre, known as The Shack, is a safe and supervised space, free from drugs and alcohol, where teenagers can interact, enjoy social and recreational activities and receive counselling, referrals
and support. The centre is open five days a week and runs workshops on drugs, alcohol, computers, health and fitness and other relevant issues to the young people of today.
Last year over 1500 teenagers attended The Shack, and a quarter of this received counselling, family or court support. In addition we assisted many young people to gain employment, find crisis accommoda-tion or access government assistance, education or other services. We also provide much needed food
and clothing to people in financial difficulties. The Shack is a non government charity which relies on the generosity of the community to keep it going.
Jacqueline Pettit Youth development Officer The Shack Youth Outreach
Ph: 9 876 3543
Eastwood in Focus
The 2007 Granny Smith Festival will be held in Eastwood on Saturday 20
October at Eastwood Oval. Last year's festival attracted a record crowd of over 70,000 and this year
we invite you to once again participate in one of Sydney's leading street festivals.
Stalls will be allocated in Rowe Street, The Plaza and Progress Avenue, with some food stalls allocated in The Avenue and a large food area with seat-ing
facilities on Eastwood Oval. The oval will also host children's rides, entertainment and a range of activities, including a concert and fireworks spectacular.
In addition to six stages of entertainment, roving acts will parade throughout the whole festival area.
If you would like to participate in the Festival as a stallholder, please collect and fill out the Eastwood Retailers Participation Form. If you require further information, please contact Council‟s Customer Service Centre on
9952 8222 and ask for more information.
LYDIA’S TRIVIA
The honeybee kills more people worldwide than all
the poisonous snakes worldwide.
KNOW YOUR CHAMBER
JACQUELINE PETTIT
THE SHACK YOUTH
OUTREACH PROFILE
Born in Uruguay and arrived in Australia when I was 16. I have two daughters, aged 15 and 12. Always been interested in working/helping people who have a drug addiction, so I started off as a volunteer- feeding homeless and substance addicted people in the Cabramatta area. Initially I worked with adults but found I was getting on better with teens and so I enrolled in Youth work. I have done courses in Community Welfare, Child protection, Community Law, Alcohol and other drugs, Counselling and Youth Work. After working in Cabramatta I went to work for Juvenile Justice, in a boys detention centre. I'm currently doing an Alcohol and Other Drugs diploma. I'm very passionate about the work and I consider myself fortunate to be able to witness the transition that The Shack‟s clients go through with a bit of assistance and support. This year I was nominated for Woman of the year award by Mr Tink and for the last two years the Shack kids nominated me for “Australian of the year”. When they call me mum I wonder if it is for the love and support I try to give them or the nagging I do about The Shack being messy. Hobbies…Tigers, books and motorcycles. I love reading and I have a fascination with serial killers and the criminal mind. I would love to do law and continue to work with Juvenile offenders. My dream would be to be the female version of father Riley so I can have a greater impact on working with youth in need, and open more Shack branches in needy areas. Jacqueline Pettit Youth development Officer The Shack Youth Outreach
Ph: 9 876 3543
Eastwood in Focus
Looking for an extra hand?
Why not try our Work Experience Program?
The Career Development Office at Macquarie University places its Master of Accounting students in accounts departments or small to medium sized accounting companies to do work experience. The benefits:
Quality students in the Master of Accounting Program
70 hours placement
Flexible program
An extra hand when needed
Potential employee screening
University covered work insurance
Managed by the Career Development Office
Free seminars for CA and CPA professional development credit If you are interested in further details of the Work Experience Program please contact Serene Lin-Stephens at [email protected] or on 9850 7373.
Chamber General Meeting 14th of May 2007 held at The Shack
Eastwood in Focus
Kylie has a lot to look forward to, especially with her upcoming 21st birthday party. I took Kylie as a guest to the Macquarie Rotary Club lunch time meeting, as well as meeting the other members, she was able to look around her 21st birthday venue, which is at the Macquarie Uni sports Club. Thank you to Macquarie Uni Sports CEO Deidre Andersen & the Macquarie Rotary Club for letting us use this hall for the 21st, free of charge. It has a bar, where guests will pay for their own drinks of course. Plenty of parking and a lovely view of the sports oval. Kylie was really impressed. The Macquarie Rotary Club have donated $300.00 towards the party and additional to that supplying the meat & sausages as part of the food package. Jim Jamieson from Meadowbank TAFE is organising his florist students to make centre pieces for the party as well as organising other things. Jackie Petit is organising a garage sale to raise money for this as well. Anyone who has goods for the garage sale please take them to the shack as soon as possible. Invitations, Cake, DJ have already been organised by Jackie. I will be taking Kylie shopping for decorations. Her color scheme is pink & black. If anyone would like to donate towards this, especially other food, nibblies (she likes M&M's), other desserts, also decorations, this would be great. Her party is on Saturday 15th September and I will be asking Kylie if she wants any helpers to help on the night with BBQing, serving, cleaning etc. Thank you Roseanne Gallo RG Music & Events PH: 9801-6262 Mobile: 0418 692 410
Kylie Polglase was born in Melbourne on the 13th of September 1986. Just before her third birthday she was diagnosed with Cystic Fibrosis. It is the most common genetic illness yet the least known. Kylie spent her fifth birthday in the Children‟s Hospital and after that she was always in and out of hospi-tal. Kylie says that the hospital became her second hospital and saw the medical staff as her extended family. Progressively her illness became worse and she spent more time in hospital then at home. Conse-quently all around her changed, her mother gave up work and became her full time carer. She had to give up school and when at home she was on oxygen and couldn‟t leave the house. The doctors in-formed her parents she would not make it to her 16th birthday. Kylie was aware of her situation all along and consulted when making decisions. At the age of 15 she was put on the transplant waiting list. At 17 she suffered a stroke, unrelated to her illness and she missed out on the first opportunity to have a double lung transplant. Her doctors said there was no hope for her and she was put on morphine to deal with the pain. As a result of being in hospital most of her life, she watched eleven of her friends die. In February 2005 Kylie received a double lung transplant. Her recovery was abnormally long because her body was so deteriorated. After 10 weeks in hospital she went home and slowly recovered.
Currently, Kylie is studying to become a youth worker (Meadowbank TAFE). She is also a peer‟s leader for sick kids who are going through similar experiences. She is also writing a book based on her journals. Even though she experiences pain on a daily basis and is on medica-tion for life, she is looking forwards to the future she thought she would never have. The Shack Youth Outreach is currently raising money to give Kylie a 21st birthday party, to celebrate the start of her new life.
SPAM STATEMENT
The Spam Act came into effect in Australia in April 2004. Currently we have your details on our database to receive event notices from the Eastwood Chamber of Commerce. The Eastwood Chamber of Commerce complies with all clauses of the Spam Act and has never used rented lists or email harvesting software. All contacts on our database are via inferred (by attending an event for example) or direct consent. Should you no longer wish to receive event notices from us, then please reply to this email with the word „unsubscribe‟ in the subject line. Your request will be actioned immediately. Should you choose to stay on our database your information will never be passed on to any third party for any reasons.
PRIVACY STATEMENT
The primary purpose of asking for and using your electronic address (email) is to keep you informed of future events and pro-vide you with the monthly newsletter. The Eastwood Chamber of Commerce will not disclose this information to a third party, without your express written consent.
Diploma of Communication & Media students
Samira Khalili
Megan Alward
Gi Hwan Ju
Mathew Groom
Carolina Flammia Nicole Pedersen
Huseyin Turem (Teacher)
Jessica Parsons
Ali Gulbahce
Harriet Blankevoort Fatima Mrad Lauren Olivieri David Hwang
Thank you Eastwood Chamber
of Commerce & Meadowbank TAFE... We are proud of designing this
month’s newsletter. We would like to thank every-one at Eastwood Chamber of
Commerce and Meadowbank TAFE College who gave us this opportunity.
Vanessa Said
Alexander Voitin
Eastwood in Focus
Eastwood Chamber of Commerce Inc ABN 84 029 967 545 PO Box 60 Eastwood NSW 2122 [t] 9858 5188 [f] 9874 6855 [e] [email protected]
NEW MEMBER / MEMBERSHIP RENEWAL 2006/2007 Financial Year
Welcome to Eastwood Chamber of Commerce Please tick the appropriate section below and return with your cheque. You will receive a receipt complete with ABN for your records. If you have any questions, please contact the Chamber Treasurer, Tony He, on telephone: 9853 2533, We look forward to welcoming you at our next function.
Tax Invoice (no GST applicable)
Please make cheques payable to “Eastwood Chamber of Commerce” at the above address Signed: Date: How would you like to receive ECC information : �Mail �Fax �Email
Company Name: Type of Business: Contact: Mr/Mrs/Ms/Dr/Prof
Position Held: Main Business activities or Type of Business: Address: Suburb: Post Code: Telephone: Fax: Mobile: Email: What would you hope to get out of membership with ECC? Do you give permission for your business and contact details to appear on the ECC website? �Yes �No
�Networking �Access to services �Coaching & Mentors �Access to decision makers in local �Promotion and Marketing �Efficient & more productive use
Government of Resources �Business Information �Community Involvement �Other : Please explain below Membership Fees Platinum - $500.00 per annum Gold - $250.00 per annum Silver - $100.00 per annum I do not wish to join just now, however, would appreciate receiving information about upcoming ECC events at the above address.
For details regarding privileges offered to each level of membership, the Eastwood Chamber of Commerce can be contacted on 9804 0621. If no one is in attendance, a message servicing company will take your message. Alternatively, email : [email protected]
