2. AGENDA About Easynet Why Managed Telepresence? Multivendor capabilities Managed Telepresence Applications Return on Investment
3.
Easynet is a global, IP-based managed services organisation providing network, hosting and telepresence solutions to multinational corporations worldwide.
15% year-on-year growth since 1994
3,000 customers
8 m+ end users on the Easynet network
1 m+ circuits connected into global backbone
1000+ staff worldwide
WHY EASYNET?
4.
35 Datacenters
148 POPs
More than 8m end users
More than 1m connected circuits into the Easynet backbone
3000 Corporate customers
Telepresence suites on 4 continents
EASYNET: THE NUMBERS
Founded: 1994
BSkyB since 2006
US, India and China expansion in 2008
2008 Revenue 250M
More than 15% year increase
More than 1000 employees in 25 offices globally
Serving nearly 200 countries
5. PARENT COMPANY : BskyB
Sky 2008
Group revenue: 5.633 M
Operational benefit: 854 M
Market capitalisation : 8410 M
Newscorp 2008
Group revenue: 23,2 Billion
6. GLOBAL COVERAGE KEY Coverage in 190 countries Easynet PoPs E-PoPs (Partner) Global reach AMERICAS 5 x PoPs (1000+E-PoPs) 1 Video Infrastructure POPs 2 x NNIs Key Partners 3 global partners EMEA 80 x PoPs (3000+E-PoPs) 3 Video Infrastructure POPs 6 x NNIs Key Partners 40+ Partners ASIA PACIFIC 2 x PoPs (1000+E-PoPs) 1 video infrastructure POP 2 x NNIs Key Partners 3 global partners
7. GLOBAL CUSTOMERS MEDIA PROF. SERVICES MANUFACTURAS RETAIL HOSPITALITY HOSPITALITY
8. EASYNET: THE GREEN ADVANTAGE
Easynet and its parent company, BSkyB, are proud to be CarbonNeutral
Easynet works to a sustainable, responsible business model
A process of continuous improvement has given these results to date:
Weve lowered energy consumption = minimal impact on the environment
Low power requirements are required in all hardware specs
Our carefully designed data centres are energy efficient
E.g. Equinix, winner of the Green Award and Best Disaster Recovery Service at the 2008 Data Centre Europe Awards for Slough facility
9. TELEPRESENCE TODAY More than 90% of companies videoconferencing capabilities are not used... -Gartner On Average, , Easynet uses their telepresence suites more than 81% of the time. -Easynet usage statistics
10. THE POWER OF MANAGED TELEPRESENCE
Video Network Operations Centre (VNOC)
A single point of contact for the customer
A dedicated team of expertssecurity-checked & vetted
Multilingual: English, French & Spanish
Customer Service from experts in the technology
Technical Support
Incident and Fault management; superior resolution
Available 24/7, 365 days per year
Global coverage
11. WHY MANAGED TELEPRESENCE?
Why choose a managed service?
Simplicity of use
Reliability of the solution
Quality of the image
Increased productivity, reduced cost
Resource optimisation
Increased use and service adoption
12. WHY MANAGED TELEPRESENCE?
What does the VNOC do?
End-to-end Managed service
Meeting Management
Meeting booking via the booking portal
Meeting Launch
Proactive meeting monitoring in real time
Support / Fault Resolution Network & videoconferencing
Endpoint management
Endpoint monitoring
Preventative maintenance
13. WHY MANAGED TELEPRESENCE?
What does the VNOC do? (continued) End-to-end Managed Service
Reporting
SLA Monitoring
Incident Reporting
Service Usage
End Point Status and Availability
IP quality information (optional)
14. WHY MANAGED TELEPRESENCE?
What does the VNOC do?
Highly Secure Solution
Only security-screened VNOC Engineers
Restricted site access
Regulated processes
AES Encryption
Multipoint Lock-down feature Roll Call option Audited by security specialists
15.
What does the VNOC do?
Concierge Services
Meet and Greet - VNOC Live Host opens the
meeting
Event management gives an extra level of service for an outstanding result
Dedicated VNOC resource
WHY MANAGED TELEPRESENCE?
16. Source : Gartner THE OPERATIONAL MODEL: FLEXIBILTY TO MEET YOUR BUSINESS NEEDS
