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Easynet Video conferencing

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  • 1. EASYNET MANAGED TELEPRESENCE EASYNET MANAGED TELEPRESENCE
  • 2. AGENDA About Easynet Why Managed Telepresence? Multivendor capabilities Managed Telepresence Applications Return on Investment
  • 3.
    • Easynet is a global, IP-based managed services organisation providing network, hosting and telepresence solutions to multinational corporations worldwide.
      • 15% year-on-year growth since 1994
      • 3,000 customers
      • 8 m+ end users on the Easynet network
      • 1 m+ circuits connected into global backbone
      • 1000+ staff worldwide
    WHY EASYNET?
  • 4.
      • 35 Datacenters
      • 148 POPs
      • More than 8m end users
      • More than 1m connected circuits into the Easynet backbone
    • 3000 Corporate customers
    • Telepresence suites on 4 continents
    EASYNET: THE NUMBERS
      • Founded: 1994
      • BSkyB since 2006
      • US, India and China expansion in 2008
      • 2008 Revenue 250M
      • More than 15% year increase
      • More than 1000 employees in 25 offices globally
      • Serving nearly 200 countries
  • 5. PARENT COMPANY : BskyB
    • Sky 2008
      • Group revenue: 5.633 M
      • Operational benefit: 854 M
      • Market capitalisation : 8410 M
    • Newscorp 2008
      • Group revenue: 23,2 Billion
  • 6. GLOBAL COVERAGE KEY Coverage in 190 countries Easynet PoPs E-PoPs (Partner) Global reach AMERICAS 5 x PoPs (1000+E-PoPs) 1 Video Infrastructure POPs 2 x NNIs Key Partners 3 global partners EMEA 80 x PoPs (3000+E-PoPs) 3 Video Infrastructure POPs 6 x NNIs Key Partners 40+ Partners ASIA PACIFIC 2 x PoPs (1000+E-PoPs) 1 video infrastructure POP 2 x NNIs Key Partners 3 global partners
  • 7. GLOBAL CUSTOMERS MEDIA PROF. SERVICES MANUFACTURAS RETAIL HOSPITALITY HOSPITALITY
  • 8. EASYNET: THE GREEN ADVANTAGE
      • Easynet and its parent company, BSkyB, are proud to be CarbonNeutral
      • Easynet works to a sustainable, responsible business model
      • A process of continuous improvement has given these results to date:
        • Weve lowered energy consumption = minimal impact on the environment
        • Low power requirements are required in all hardware specs
        • Our carefully designed data centres are energy efficient
          • E.g. Equinix, winner of the Green Award and Best Disaster Recovery Service at the 2008 Data Centre Europe Awards for Slough facility
  • 9. TELEPRESENCE TODAY More than 90% of companies videoconferencing capabilities are not used... -Gartner On Average, , Easynet uses their telepresence suites more than 81% of the time. -Easynet usage statistics
  • 10. THE POWER OF MANAGED TELEPRESENCE
    • Video Network Operations Centre (VNOC)
      • A single point of contact for the customer
      • A dedicated team of expertssecurity-checked & vetted
      • Multilingual: English, French & Spanish
      • Customer Service from experts in the technology
      • Technical Support
      • Incident and Fault management; superior resolution
      • Available 24/7, 365 days per year
      • Global coverage
  • 11. WHY MANAGED TELEPRESENCE?
    • Why choose a managed service?
      • Simplicity of use
      • Reliability of the solution
      • Quality of the image
      • Increased productivity, reduced cost
      • Resource optimisation
      • Increased use and service adoption
  • 12. WHY MANAGED TELEPRESENCE?
    • What does the VNOC do?
    • End-to-end Managed service
    • Meeting Management
      • Meeting booking via the booking portal
      • Meeting Launch
      • Proactive meeting monitoring in real time
      • Support / Fault Resolution Network & videoconferencing
    • Endpoint management
      • Endpoint monitoring
      • Preventative maintenance
  • 13. WHY MANAGED TELEPRESENCE?
    • What does the VNOC do? (continued) End-to-end Managed Service
    • Reporting
      • SLA Monitoring
      • Incident Reporting
      • Service Usage
      • End Point Status and Availability
      • IP quality information (optional)
  • 14. WHY MANAGED TELEPRESENCE?
    • What does the VNOC do?
    • Highly Secure Solution
    • Only security-screened VNOC Engineers
    • Restricted site access
    • Regulated processes
    • AES Encryption
    • Multipoint Lock-down feature Roll Call option Audited by security specialists
  • 15.
    • What does the VNOC do?
    • Concierge Services
    • Meet and Greet - VNOC Live Host opens the
      • meeting
    • Event management gives an extra level of service for an outstanding result
      • Dedicated VNOC resource
    WHY MANAGED TELEPRESENCE?
  • 16. Source : Gartner THE OPERATIONAL MODEL: FLEXIBILTY TO MEET YOUR BUSINESS NEEDS
  • 17. MULTIVENDOR CAPABILITY SERVICE OFFERING
    • MVM Multivendor (Tandberg)
      • A high quality, reliable user experience:
        • Integrate customer existing videoconferencing equipment (Tandberg and/or Polycom) with Easynet Managed Telepresence offering
      • Same level of VNOC Managed Services
        • Meeting management:
          • From meeting booking and launch up to incident and fault management
        • End point monitoring and support
        • Global redundant core video infrastructure
      • SLAs provide guarantees, response, resolution
  • 18.
    • MVM Multivendor (Tandberg)
      • Delivers an extraordinary user experience
      • Leverages existing equipm

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