Employee Orientation U.S.

What is Work.Life.Solutions.?

Work.Life.Solutions is a voluntary, confidential, FREE benefit designed to help you and your family address and resolve a variety of personal issues before they impact your well-being, health or productivity.

Work.Life.Solutions offers the same benefits of the EAP with added services to help in many other areas of our lives.

Work.Life.Solutions.

1-866-CAT-05651-866-CAT-0565 cathealthbenefits.comcathealthbenefits.com

Why Do We Offer Work.Life.Solutions?

All of us face circumstances that distract from our important roles at home and work.

Rarely do life’s demands come neatly packaged, one at a time.

We recognize the importance of: Resolving personal issues early and staying

healthy

Balancing the competing demands of our personal and work lives.

It is a win/win for employees and Caterpillar

Most people do very well most of the time.

BUT. . .

Life gets complicated. Everyone, at some point, has to address personal problems and balance the demands at home and work. Often, we don’t know where to turn for assistance.

At any time, nearly 7%

of Americans suffer from Depression

1 out of 7 employed

Americans has a substance abuse problem

The divorce rate for first

marriages is about 50%

Resolving identity theftcan consume over60 hours of time

Anyone with a new

baby will eventually have a teenager

Anyone with a parent

may eventually have

to find elder care

Work.Life.Solutions. offers:

Personal face-to-face counseling

Confidential assessment, short-term counseling (up to 6

sessions) with licensed professional counselors

Referrals to specialty providers as needed

Carefully selected counselors available in communities where Caterpillar has facilities

On-site services available in some locations

Confidential and free to you and your immediate family

Counseling can help with: Depression/Anxiety Marital, family or relationship difficulties Drug, alcohol and other addictions Child and adolescent issues Stress management Work-related and performance issues Grief and loss Managing and coping with change

Work.Life.Solutions. offers:Work-Life Services

Confidential consultation, assessment, information and referrals for a wide variety of personal and social issues– both big and small

Web-based information and real-time chat with work-life consultants

Detailed resources and referrals that match your needs- referrals have confirmed availability

Delivered, on average, within 12 business hours – 6 business hours for emergency requests

Many resources for you and your family

Work.Life.Solutions. provides consultation, assessment, information and referrals for:

Childcare, back-up care, summer camps

Eldercare, in-home support, assisted living centers

In-home eldercare assessment Identity theft Legal consultation Financial consultation and

money management

End- of life issues: living wills, power of attorney forms

School information Adoption assistance and

referrals Resources and referrals for

daily living: home improvement, pet care, and entertainment

Just to name a few.

Accessing Work.Life.Solutions.

1. By phone: 1-866-CAT-0565 1-866-CAT-0565

2. By web and live-chat. Link on the Work.Life.Solutions tab at: cathealthbenefits.com

3. On-site EAP offices

Free, confidential assistance

Thousands of articles and other expert resources

Podcasts, Webinars and Videos

Self assessments on personal and work-related issues

70+ Locator Tools to help you find local resources

CareSolutions self search tool for location-specific child care and older adult care provider referrals

The Work.Life.Solutions. tab on CatHealthBenefits.com connects you to: