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[EN] Orange - Social Media Dashboard - September 2012

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september 2012 Orange Group Social Media some rights reserved - cc 2012 orange.com
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Page 1: [EN] Orange - Social Media Dashboard - September 2012

september 2012

Orange Group

Social Media

some rights reserved - cc 2012 orange.com

Page 2: [EN] Orange - Social Media Dashboard - September 2012

some rights reserved - cc 2012 orange.com

Social Media &

Other

Dominican RepublicUSA

Spain

Poland

France

UK36%

36%

9%

3%

4%

2% 11%

France

Other countries

Poland

UK

Tunisia

Romania

24,4%

9,2%

8,6%

44,6%

8,1%5,1%

likers and followersOrange Group top accounts

Orange Worldwide likers

Orange TunisiaLikers : 512 050Followers : 22 151

Orange PolskaLikers : 1 000 276Followers : 691

Orange JordanLikers : 221 825Followers : 4 351

Orange FranceLikers : 576 004

Orange Worldwide followers

5 4 0 31 0 7 8 4 62 3 4

source: socialbakers september 2012

Orange Corporate page: 247 011 likers

Orange Corporate - Facebook

@orange: 21 853 followers

«Si vous pouviez créer votre nom propre, inventer celui qui vous correspond, lequel serait-il ?» #experiencephilo

Orange Corporate - Twitter

Orange Corporate - top engaging posts

september 2012

september 2012

september 2012

UK +5%

vs august 12

Poland+50%

vs august 12

source: Twitter

source: socialbakers

Orange CorporateLikers : 247 011Followers : 21 853

Orange DominicanaLikers : 272 826Followers : 66 479

source: socialbakers

The iPhone5 has been unveiled yesterday !So, what do you think ?

Orange RomaniaLikers : 210 870Followers : 429

Page 3: [EN] Orange - Social Media Dashboard - September 2012

some rights reserved - cc 2012 orange.com

Social Media &

2243

1767

20

18

2

45 Pinit! 6 comts

7

blog live orangevisits and popular articles

Twitter Orange account followers evolution

#blogbus article : a very special camper in front of the Apple store

source: Google Analytics

visits/day

iPhone 5 launch: a very special camper in front of the San Francisco Apple Store #blogbus

MovieNow, Sense.ly, Swoop : encore au biberon mais déjà si forts

september 2012

112 articles 2449September

21st

visits

Twitter international telco level of engagement

september 2012source: Tweet level by Edelman source: Twitter counter

UK O2126 625 followers#1

FRA @Orange21 853 followers#3

FRA SFR_Groupe9 437 followers#4

UK Vodafone_Group12 212 followers#5

USA ATT160 721 followers#2

80,8

57,6

46,9

83,8

10000

15000

20000

25000

30-Sep20-Sep10-Sep31-Aug20-Aug10-Aug30-Jul20-Jul10-Jul1-Jul

20 august18 538

followers20 july15 741

followers

31 september

21 853followers

september 2012

1150 tweets 316 shares

Broadcom – the foundation of connectivity and innovation #blogbus

92 gplus

89,3

158 shares

in

in0

500

1000

1500

2000

2500

3000

30-Sep25-Sep20-Sep15-Sep10-Sep5-Sep1-Sep

@orange+64% vs july 12

Orange event with TweetreachBlogger Bus Tour

total people reached* with the search «#blogbus» : 810 913for a total of 808 tweeterers**

split of tweet type over 1 month

regular tweets

@replies

retweets 47%44%

9%

top 5 twitterers over 808(based on the total number of impressions ***)

@TimDL

@orange

@Dr_Black

@lesanto

@pressecitron 2 294 075 impressions

1 761 020 impressions

1 442 071 impressions

195 644 impressions

1 596 179 impressions

source: Twitter counter september 2012

total impressions : 10 816 021

Page 4: [EN] Orange - Social Media Dashboard - September 2012

some rights reserved - cc 2012 orange.com

Social Media glossary

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. To view a copy of this license, visit http://creativecommons.org/licenses/by-ncsa/3.0/ or send a letter to Creative Commons, 543 Howard Street, 5th Floor, San Francisco, California, 94105, USA.

You are allowed to use one or all the slides/images contained within this presentation provided you quote the author and the source of this information (http://orange.com) )

You are also welcome to recommend this website to your friends and colleagues and to invite them to register to our free newsletter (http://orange.com)

Measures how your

messages impact the Twitter conversation about the brand

or product

Provides the follower's evolution from one account

engagementrate

TweetLevel TweetReach TwitterCounter

http://tweetreach.com/ http://twittercounter.com/ http://tweetlevel.edelman.com/

Measures the interactions(likes and comments)

compared to total posts and fans

It does not take into account facebook polls and shares

http://www.socialbakers.com

TweetLevel is measurement tool. It calculates an

in�uence score on Twitter taking into account interac-

tions, people, lists...*reach is the total number of unique Twitter users

who received tweets

***each receipt of a tweet is called an impression**a tweeterer is a Twitter user


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