Presented by Fiona Lander Head of Professional Development

APSCo

The Shifting Sands

of Leadership

Agenda

• The changing role of leadership

• Past

• Present

• Future

• Developing leaders of the

future

Managing vs Leading

Six Styles of Leadership

The Commanding leader

Style: Gives Clear directions and expects compliance

Most Likely to say: “Do as I tell you!”

The Pace Setting Leader

Style: Sets Goals and expects them to be achieved

Most Likely to say: “Go for it!”

Bill Gates

Alan Sugar

Six Styles of Leadership

The Visionary Leader

Style: Moves people towards a shared vision

Most Likely to say: “Come with me”

The Coaching Leader

Style: Develops people for the future

Most Likely to say: “Try this”

Walt Disney

Richard Branson

Six Styles of Leadership

The Affiliative Leader

Style: Creates harmony and builds emotional

bonds based on loyalty and trust

Most likely to say: “People come first”

The Democratic Leader

Style: Forges consensus through participation

Most Likely to say: “What do you think?”

Anita Ruddick

Nelson Mandela

Emotional Intelligence

61% 33%

6%

Formal Media (5-7%)

Communication : Impact on Behaviour

Infrastructure

(30-35%)

Leadership

60-65%

Disengaged?

People the world over are more likely to be

disaffected, disengaged or de-motivated by their

managers than motivated or inspired.

Steven Sonsino

Fellow London Business School’s Centre for Management Development

Engaged Employees Deliver

27% higher profits

50% higher customer loyalty

50% higher sales

40% above average productivity

Gallup

Are you ready to lead 5 generations?

• Traditionalists born prior to 1946

• Baby Boomers born between 1946 and 1964

• Gen X born between 1965 and 1976

• Gen Y / Millennials born between 1977 and 1997

• Gen Z/2020 born after 1997

Five generations in the workplace

0% 20% 40% 60%

2005

2010

2015

2020

Traditionalists Baby Boomers Gen X Millennials Gen 2020

Personal Values

Leadership is the capacity to

translate vision into reality.

Warren G. Bennis

Low Mid High

Performance Performance Performance

Level of management effectiveness:

• Effective 39% 65% 80%

• Ineffective 61% 35% 20%

• Highly engaged 30% 67% 83%

• Opportunity to use skills & knowledge 41.3% 52.8% 54.2%

• Skills & knowledge to progress career 44.0% 45.8% 54.2%

The Business Benefits of Management

& Leadership Development 2012 (CMI/Penna)

ROI - Engaged Employees Deliver

27% higher profits

50% higher customer loyalty

50% higher sales

40% above average productivity

Gallup

Change Ready Leaders

• Make things happen - initiate change

• Challenge the status quo

• Rethink the rules

• Re-define their roles

• Are bold, innovative …New ideas

…New opportunities

…New possibilities

Leading by Example

Leading by Example

Collaborative Approach

One Voice

Developing your Rising Stars

in Recruitment

The Future Role of Leadership

• Strategy Development

• Inventing the future

• Collaborative approach

• Globalisation

• Change Manager

• Technology

• Relationship Builder

• Values

• Emotional Intelligence

• Talent Developer

• Coach/Mentor

• Performance Manager/ROI

• Measuring/results

Presented by Fiona Lander Head of Professional Development

APSCo

The Shifting Sands

of Leadership

Thank you