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FIDELITAS A A DEDICATED EXPERT WITH RELIABLE SOLUTION
FIDELITASA A DEDICATED EXPERT WITH RELIABLE SOLUTION
Who Are We
� Established in 1990
� Lloyd’s Agent at Varna, Bulgaria since 1992
� At present, Fidelitas is an internationally recognised inspection company specialised in independent cargo, marine and non-marine surveying, claims handling, superintending and certification.
� Fidelitas employs surveyors and experts with a first-hand experience and long-term practice, as well as non-staff specialists in different areas operating through offices in Varna (HO), Bourgas, Constanta, Sofia, Bucharest and London.
The most expert, reliable and efficient solution to your cargo and marine claims, and survey needs.
Our Mission
“We want to be recognised as an impartial expert mastering
the highest levels of professional service, committed to
customer care and innovation in all our activities”
Our Services
Cargo Surveys
Pre-shipment surveys / cargo superintendence / outturn surveys
� Bulk, break bulk and general cargo
� Inspection of vessel’s holds
� Sampling and analysis
� Draft surveys
� Ullage surveys
Agricultural division
� Inspections of cereals and oilseeds as per GAFTA and FOSFA
regulations
� Docksite tests and laboratory analysis for specific quality
� parameters for compliance with the contract specification
Our Services
Cargo Surveys
Cargo loss / damage surveys
� Contamination
� Particular and general average
� Outturn loss
Collateral management services
warehousing / stock audits
Our Services
Marine Surveys
Hull and Machinery Surveys
� Collision, grounding, heavy weather
� Fire and machinery damage
� Cargo gear
� Particular and general average
� Ship’s condition surveys
� Supervision of repairs / approval of repair
specifications
� Casualty investigation
� Dock damage
Towage Approval Surveys
� Review and approval of towage projects and relevant documentation
� Towage recommendations and requirements
Our Services
Marine Surveys
� On/Off Hire Surveys
� Warranty and Liability Surveys
� Pre-Purchase / Trading Condition and
Evaluation Surveys
� Small Craft / Pleasure Craft Surveys
P&I Services
� Ship’s inspections / condition surveys
� Cargo pre-shipment surveys
� Investigation of accidents / injuries
� Crew claims
� Cargo claims
� Oil spillage
Our Services
Marine Surveys
Our Services
Lashing & Securing of Cargo
“One-stop-shop” solution for securing of non-standardised and project cargoes,
including:
� Supply of certified lashing materials
� Performing lashing and securing in strict compliance
with international regulations for lashing and securing
of cargoes for sea and road transport
� Issuing of lashing and securing certificate
Our Services
Non-Marine Surveys
� Fire, flood and allied perils
� Property risk inspection / assessment
� Property damage survey / loss assessment
� Property evaluations
� Claims investigations
Our Services
Claims & Recoveries
� Cargo claim settlement - Fidelitas is authorised to adjust and settle claims on Lloyd’s polices and certificates that contain a special provision for the settlement of claims abroad
� Claims investigations
� CMR claims
� Recoveries from third parties
� Risk assessment
� Loss prevention
Company Nominations
Lloyd’s Agent for Bulgaria
Survey Agent of AIMU (The American Institute for Marine Underwriters)
Survey Agent of W. K. Webster & Co, UK
Survey Agent of W.E. Cox Claims Group / CEEMIS, UK
Member of TMN Survey Group
Company Nominations
The Grain and Feed Trade Association (GAFTA)
Accredited Member Superintendents
The Federation of Oils, Seeds and Fats Associations (FOSFA)
Accredited Member Superintendents
P&I Correspondent
Correspondent / Surveyor for P&I clubs (P&I Insurers)
The Britannia Steamship Insurance Association Ltd.
The Standard Steamship Owners P&I Association Ltd.
The London Steamship Owners' Mutual Insurance Association Ltd.
The Japan Ship Owners' Mutual P&I Association Ltd.
The American P&I Club
P&I Correspondent
Correspondent / Approve Surveyor for P&I clubs (P&I Insurers)
The UK P&I Club
British Marine
Navigators
Raets Marine
Our Approach to Customers
� We have adopted and operate under the Code of Business Ethics of FEMAS (Federation of European Maritime Associations of Surveyors and Consultants)
� We strive to deliver a service of the highest standard
� In order to avoid conflict of interest we act solely on behalf of one customer in every particular appointment and offer full performance visibility
� We take special care in protecting our clients confidential information
Our Approach to Quality
We maintain quality management system certified according
to ISO 9001:2000
Fidelitas is Member of ITIC (International Transport
Intermediaries Club Limited) UK, having professional
indemnity insurance with limit of liability EUR 750,000
Our Approach to Quality
Our staff surveyors hold Lloyd’s Certificate of Cargo Survey Proficiency and Average
Adjusters’ Certificate
Contacts
HEAD OFFICE
45 A, Alexander Dyakovich Street
BG-9000 Varna, Bulgaria
T: +359 700 33990
www.fidelitas.bg
DONDON’’T LET YOUR BUSINESS RUN AGROUND T LET YOUR BUSINESS RUN AGROUND
IN THESE CHALLENGING TIMES.IN THESE CHALLENGING TIMES.
CHOOSE THE EXPERT!CHOOSE THE EXPERT!
