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Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e)...

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Florida Court Clerks & Comptrollers 2015 Fall Conference Records & Information Management
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Page 1: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Florida Court Clerks & Comptrollers

2015 Fall Conference

Records & Information Management

Page 2: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Introductions

Format◦ Topic Overview

◦ Case Studies

◦ Questions & Discussion

Page 3: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Courts v Official Records

People – PC’s – Paired

OR System - Vendor – InHouse – Other

Standards & Resources

Page 4: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Redaction is defined by Chapter 119.011(13) F.S.

“Redact” means to conceal from a copy of an original public record, or to conceal from an electronic image that is available for public viewing, that portion of the record containing exempt or confidential information.

Page 5: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Social Security Numbers FS 119.071(5)(a)(5)

Bank Account, Debit, Charge and Credit Card Numbers FS 119.071 (5)(b)

FS 119.0714(2) Court Records

FS 119.0714(3) Official Records

Page 6: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

COURT RECORDS ch. 119.0714(2)(e)

“…the clerk of the court must keep social security numbers confidential and exempt as provided for in s. 119.071(5)(a), and bank account, debit, charge, and credit card numbers exempt as provided for in s. 119.071(5)(b), without any person having to request redaction.

Page 7: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

OFFICIAL RECORDS ch. 119.0741(3)(a)1.

If such record is in electronic format, on January 1, 2011, and thereafter, the county recorder must use his or her best effort, as provided in paragraph (d), to keep social security numbers confidential and exempt as provided for in s. 119.071(5)(a), and to keep complete bank account, debit, charge, and credit card numbers exempt as provided for in s. 119.071(5)(b), without any person having to request redaction.

Page 8: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Electronic access to Official Records – ch. 28.2221 F.S.

(5)(a) No county recorder or clerk of the court may place an image or copy of a public record, including an official record, on a publicly available Internet website for general public display if that image or copy is of a military discharge; death certificate; or a court file, record, or paper relating to matters or cases governed by the Florida Rules of Family Law, the Florida Rules of Juvenile Procedure, or the Florida Probate Rules.

Page 9: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

In-House System w/Redaction Tools

OR Document Business Process◦ Sequence

◦ Responsibility

◦ Coming Soon!

Courts Document Business Process◦ Paper v eRecording

◦ Sequence

◦ Responsibility

◦ VOR

Page 10: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt
Page 11: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt
Page 12: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Courts & OR Centralized Processing

Automated w/Manual Review & Acceptance

Workflow – Rules / Candidates◦ Knowledge Base◦ Number Patterns & Masks – Clues – Rules◦ Document Type Review

Viewable on Request (VOR)

Page 13: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Automated? Manual? Combination?

Questions

Other Perspectives?

Page 14: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

How is a death certificate redacted, when presented as an attachment?

Volusia

Example:

Page 15: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

How are DL Numbers and DOB treated?

Redacted in OR?

Redacted in Courts?

Page 16: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

How are archived images maintained?

Microfilm v cd?

Redacted v Native?

Page 17: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Which users are permitted to redact?

All or Designated?

Page 18: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Are redactions tracked/indexed?

Authority?

Requester?

Date?

Page 19: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

In what sequence of the business process does redaction happen?

Routine Workflow?

Up Front? End Process? VOR?

Real time v After-the-Fact?

Page 20: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Rule 2.420. PUBLIC ACCESS TO AND PROTECTION OF JUDICIAL BRANCH RECORDS

Rule 2.425. MINIMIZATION OF THE FILING OF SENSITIVE INFORMATION

Page 21: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Florida Statutes – Public Records, Chapter 119

Florida Rules of Court – Court Records, Rule 2.420

PRIA – Property Records Industry Association

Redaction Best Practices adopted 12/10/2014 www.pria.us

Created by PRIA’s Records Access & Privacy Policy Committee

Florida Court Clerks & Comptrollers website – Best Practices > Records > Official Records >

Best Practices Redaction Requests Procedures

Redact Form

BP Exemptions for Public Records Chart www.flclerks.com

Page 22: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Florida Court Clerks & Comptrollers website – Best Practices > Courts >

BP Confidential Judicial Records

Appendix to BP Confidential Judicial www.flclerks.com

BP Electronic Viewing and Release of Court Records

Administrative Orders Supreme Court

AOSC 15-18 & AOSC 14-19 Access Security Matrix www.flcourts.org

Page 23: Florida Court Clerks & Comptrollers 2015 Fall Conference ......COURT RECORDS ch. 119.0714(2)(e) “…the clerk of the court must keep social security numbers confidential and exempt

Liz Whitaker (Volusia) (386)822-5024 ext 8228 [email protected]

Cindy Guerra (Palm Beach) (561)355-6219 [email protected]

Karene Leworthy (Manatee) (941)741-4007 [email protected]


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