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Full Project Report _ Web Conferencing

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This is to certify that Avinash Kumar, student of Jaipur Engineering College and Research Center, Jaipur has successfully completed a project on

Study of Quality of Service (QoS) in the network for Web Conferencing inInformation Technology Services Department of Tata Steel

Project Head:

M.K. Pal

(Head of Department, ITS)

ACKNOWLEDGEMENTWhenever a work is started from the grass root level, to make that piece of work a success there is involvement of many people whose encouragement works as strength to complete the new work.

Similarly I have started my project and many people played a vital role in its fulfillment. So I would like to thank all the people whose support made my project a success.

First of all I would like thank my guide, Mr. M.K. Pal of ITS Department, who gave me the opportunity to carry out this project and has been a constant source of inspiration. Without his support this project would have been an impossible task.

I am also very grateful to all the people who took time o from their hectic schedule and ut gave me important suggestions and information which enabled me to complete this project. A big thank you to all the people of Information Technology Services Departmentwho have helped me, directly or indirectly in the course of this project.

Avinash Kumar Computer Science and Engineering JECRC, Jaipur


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Introduction to TATA STEEL Overview of ITS Web conferencing H.323 protocol Real-time transport protocol Real-time transport control protocol Real-time transport streaming protocol Session initiation protocol Jitter Quality of service Multi protocol label switching MPLS Class of services in CISCO network Bibliography

An Introduction to Tata Steel

Tata Steel was established by Indian entrepreneur Jamshetji Nusserwanji Tata in 1907. Tata Steel, formerly known as TISCO and Tata Iron and Steel Company Limited, is the world's sixth largest steel company, with an annual crude steel capacity of 31 million tones. It is also Asias leading steel manufacturing company and is the largest private sector steel company in India in terms of domestic production. Ranked 258th on Fortune Global 500, it is based in Jamshedpur, Jharkhand, India. It is part of Tata Group of companies. Tata Steel is also India's second-largest and second-most profitable company in private sector with consolidated revenues of Rs 1,32,110 crore and net profit of over Rs 12,350 crore during the year ended March 31, 2008. Its main plant is located in Jamshedpur, Jharkhand, with its recent acquisitions,the company has become a multinational with operations in various countries. The Jamshedpur plant contains the DCS supplied by Honeywell. The registered office of Tata Steel is in Mumbai. The company was also recognized as the world's best steel producerby World Steel Dynamics in 2005. The company is listed on Bombay Stock Exchange and National Stock Exchange of India, and employs about 92,700 people (as of 2009). TISCO operates as India's largest integrated steel works in the private sector with a mark et share of nearly 17 percent and is the second largest steel company in the entire industry. Its

products and services include hot and cold rolled coils and sheets, tubes, construction bars, forging quality steel, rods, structurals, strips and bearings, steel plant and material handling equipment, Ferro alloys and other minerals, software for process controls, and cargo handling services. Through its subsidiaries, TISCO also offers tinplate, wires, rolls, refractorys, and project management services.

Capacity ExpansionTata Steel has set an ambitious target to achieve a capacity of 100 million tones by 2015. The Managing Director of Tata Steel stated that of the 100 million tones, Tata Steel is planning a 50-50 balance between Greenfield facilities and acquisitions. Overseas acquisitions have already added up to 21.4 million tones, which includeCorus production at 18.2 million tone, NatSteel production at 2 million tone and Millennium Steel production at 1.2 million tones. Tata is looking to add another 29 million tones through the acquisition route Tata Steel has lined up a series of Greenfield projects in India and outside which includes: y 6 million tone plant in Orissa (India) y 12 million tone in Jharkhand (India) y 5 million tone in Chhattisgarh (India) y 3-million tone plant in Iran y 2.4-million tone plant in Bangladesh y 5 million tone capacity expansion at Jamshedpur (India) y 4.5 million tone y plant in Vietnam (feasibility studies underway)

INFORMATION TECHNOLOGY SERVICESInformation Technology Services (ITS) is an in-house IT service provider to all departments of Tata Steel. The department is entrusted with the responsibility of a assessing customer requirements, architecting IT Solutions, and delivering IT services to Tata Steel. ITS is also responsible for supporting the Information Management process which is one of Tata Steels key business processes. ITS has committed itself to create business value for its customers and aspires to take Tata Steel to new levels of excellence through e -transformation. Tata Steel has been an early adopter of IT. From the batch processing systems of the 1960s, custom-built solutions of 1990s on IBM mainframe platforms to the integrated ERP systems of the millennium, Tata Steel has shown how IT can be used to manage business. Acquisition of SAP R/3 competency, introduction of e-business, Data warehouse, Business intelligence and Advance Planning optimization solutions are some of the leading edge technologies that ITS has recently brought to Tata Steel. The reach and range of information technology have been significantly expanded, through the use of best communication practices ITS has designed a set of management processes and business processes (primary and support) as in Fig. , to enable the products and services to be targeted to the customer. members come together. The IT services are delivered through support groups, competency teams and helpdesks with appropriate service level targets. The details of these are presented

Web conferencingWeb conferencing is used to conduct live meetings, training, or presentations via the internet. In a web conference, each participant sits at his or her own computer and is connected to other participants via the internet. This can be either a downloaded application on each of the attendees' computers or a web-based application where the attendees access the meeting by clicking on a link distributed by e-mail (meeting invitation) to enter the conference. A webinar is a neologism to describe a specific type of web conference. It is typically oneway, from the speaker to the audience with limited audience interaction, such as in a webcast. A webinar can be collaborative and include polling and question & answer sessions to allow full participation between the audience and the presenter. In some cases, the presenter may speak over a standard telephone line, while pointing out information being presented onscreen, and the audience can respond over their own telephones, speaker phones allowing the greatest comfort and convenience There are web conferencing technologies on the . market that have incorporated the use of VoIP audio technology, to allow for a completely web-based communication. Depending upon the provider, webinars may provide hidden or anonymous participant functionality, making participants unaware of other participants in the same meeting. For interactive online workshops web conferences are complemented by electronic meeting systems (EMS) which provide a range of online facilitation tools such as brainstorming and categorization, a range of voting methods or structured discussions, typically with optional anonymity. Typically, EMS do not provide core web conferencing f unctionality such as screen sharing or voice conferencing though some EMS can control web conferencing sessions. In the early years of the Internet, the terms "web conferencing" was often used to describe a group discussions in a message board and therefor not live. The term has evolved to refer e specifically to live or "synchronous" meetings. How Does Web Conferencing Work? Web conferencing is a service involving a virtual online meeting between two or more participants. These participants could either be within the same area or building or on the other side of the world, getting together on the Internet to discuss exchange and share resources. Through web conferences participants may be able to access a variety of features which include data and audio tra nsfers, among other things. Web conferencing enables several components for it to work in synergy. Below are tools and facilities that you may be able to make use of during a web meeting? File sharing and application sharing of desktop File sharing is the foremost feature of web conferencing. It is an effective tool that produces favorable results. When a participant shares his or her workstation to

everyone in the conference, the rest of the participants will able to view those files. By giving the control of the desktop to someone else, they can also access the files and take part in providing inputs even if they are in a remote location. White Board White boards are, to simply put, the virtual version of a boardroom white board used when there is brainstorming going on in the conference. Everyone in the virtual meeting will be able to see it. The feature comes very handy since it can be set up in such a way that everyone else can have access to add or contribute to it. Polls and Surveys This feature is very useful for feedback and responses. The surveys can be tabulate

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