© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Date: 19 Nov 2019
Global Black Belt OverviewMartin Janse van Rensburg – Global Black Belt Leader Gaurav Sharma – APJC Partner Enablement Leader Seth Greenlaw - APO Partner Enablement Leader Paolo Sileno – EMEAR Partner Enablement Leader Erik Stunes – GPO, Dir PPO
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Our Vision for Black Belt:
To provide a Simplified & Uniform education framework across all Cisco architectures and solutions, to help all of Cisco’s partners’ become proficient in Selling, Deploying, Driving Adoption and Supporting Cisco latest technologies and software solutions into our joint customers.
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
One simplified
enablement framework
Uniform launch
across Cisco
Partner AM and SEs
proficient in selling
Successful deployment
of technology
Partners proficient in
day 2 Support
Return On Education
(ROE) metrics
Simplified & Uniform Framework
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
KEY BENEFITS
Cisco Black Belt Partner Academy
Description
The Cisco Black Belt Framework is a simplified & uniform education framework across all Cisco architectures and solutions that helps Cisco partners become proficient in selling, deploying, supporting and adopting Cisco’s latest technologies and software solutions.
Since its launch in APJC in FY19, Black Belt has seen rapid adoption in all partners segments and routes to market. Black Belt delivers unique offerings such as role-based enablement, architectural competency elevation, and Return on Education(RoE) metrics for both Partners and Cisco.
Return on Education - for
Partners & Cisco
Education to Monetization –360 Degree
Continuous Learning Points
Keep Certification
Needle mover Technology
adoption
Partner Profitability – VIP, MIP, SPIFF etc.
Co Investment –Big/ Smart Bets,
Partner Transformation
THE FRAMEWORK
1 2 3
4 5 6
http://cs.co/blackbeltpartners
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Black Belt bridges the gap between main stream education and the latest Cisco technology
Sell
Deploy
Support
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Black Belt Partner Academy FY20 Calendar
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
Content Refresh
Stage 1 – 3 and Recertification Releases
(Yearly Refresh)
Ongoing Education Release
Post Cisco Live
(EMEAR and APJC)
Ongoing Education Release
Post Partner Summit,
Cisco Live (LATAM)
Ongoing Education Release
Post Cisco Live
(US)
Cisco LiveJan 27 – 31, 2020BarcelonaSpain
Cisco LiveOct 28 – 31, 2019CancunMexico
Cisco LiveMay 31 – June 4, 2020Las VegasUS
Cisco Partner SummitNov 5 – 7, 2019Las VegasUS
Cisco ImpactAug 27 – 29, 2019Las VegasUS
Cisco Quarters NEW - Content Launch Dates Education Updates
Q1 Aug - Oct October – Week 1Stage 1-3 & Recertification releases (Yearly
Refresh)
Q2 Nov - Jan January- Week 1Ongoing Education Release (Post Partner
Summit, CL LATAM)
Q3 Feb - Apr April- Week 1Ongoing Education Release (Post CL EMEAR &
APJC)
Q4 May – Jul July-Week 1 Ongoing Education Release (Post CL-USA)
Cisco LiveMar 3–6, 2020MelbourneAustralia
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Black Belt Partner Academy Framework
SE Presales
FE / SE Deployment
FE / SESupport
PartnerSales
CXCSEP, CSM, RM
BA
Stage 1
Pe
rfo
rm
Demo Solution
POC Solution
Cisco Technical Assistance Center
Engagement
Value Proposition and Competitive
Articulate Value of CX
Foundational Role-Based Training
BA Introduction + Value of BA on
Strategic Opportunities
Stage 2Design Solution
CCW QuoteDeploy Solution
Focused Architecture
Support
Cross-Architecture Selling
Advanced Role–Based Training
Business Architect Analyst
Stage 3
Tra
ns
form Close Deal Cross-Architecture
and DevNet Enablement
Install Solution and DevNet Deployment
Advance Architecture and DevNet Support
Cross Architecture and DevNet with Practice Development
Develop and Execute Customer Business
Critical Services Sales Strategy
Business Architect Specialist
Recertification stage - (Learning Maps released during the year)
Ongoing education - (Ongoing Learning Maps with new product releases, Cisco Live, etc.)
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
SERVICE
PROVIDER
DATA
CENTER
ENTERPRISE NETWORKING
MERAKI
COLLABORATION
FIREJUMPER
SECURITY
PROGRAMMABILITY
IOT
CX
SP Routing (FY20-Q1)In Progress
Automation & Orchestration (FY20-Q1) In Progress
ACI Stage 1-3
HyperFlexStage 1-3
App Dynamics (FY20-Q2)
DC ACI / HX Sales Tracks(FY19-Q4)
Cisco DNAStage 1-3
SD-WANStage 1-3
Access EN Sales(FY19-Q4)
Meraki Stage 1-3
Next Gen MeetingStage 1-3
Contact CentreStage 1-3
Collab Sales (FY20-Q1)
App DevelopersStage 1-3
Infrastructure DevelopersStage 1-3
CSM Stage 1
RM Stage 1
CSS(TBC)
Cisco Service Sales Expert(CSEP)
Manufacturing (FY20- H1)
Energy (FY20-H1)
Transportation(FY20-H1)
Smart Cities(FY20-H1)
Network Security(FY19 -Q4)
Visibility and Enforcement(FY19-Q4)
Advanced Threat(FY19-Q4)
Cloud and Content Security(FY19- Q4)
Security Sales(FY20-Q1)
Future Objectives Stage 1-3 Sales focused on AM, BDM in Partners
EN Sales Stage 1 – May 2019Work Started
Black Belt Learning TracksSALES TRACKS
Business ArchitectBusiness Architect Stage 1-3(TBC)
CX
CX
ENGINEERING TRACKS
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Black Belt Partner Academy –Sales Expert
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
What is Black Belt for Partner Sales?
Black Belt for partner sales is a Simplified & Uniform education framework across all Cisco architectures and solutions, to increase partner sales competency, confidence, and connection with the Cisco brand.
Visit the Black Belt for Sales
Program Today!
https://cs.co/blackbeltpartners
Benefits✓ Organized Learning follows Sales Cycle✓ Common Sales Training as Cisco AM’s✓ Learning maps for each Architecture✓ Counts towards Continuous Learning✓ Earn Incentives for completing training
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Architecture Trainings Layout
Foundational Essentials Recommended
Optional Mandatory Optional
✓ Architecture Overview✓ Foundational technology
Concepts✓ Market Trends✓ Industry Reports
✓ Introduction✓ How to sell Needle mover
technology✓ Competitive
Differentiators✓ Case Studies✓ Demo✓ Who to contact when you
need help.✓ Technology specific
productivity tools
✓ Introduction to advanced technology components.
✓ Competitive Battle cards✓ Presentation Skills
Training✓ Virtual Presentation skills✓ Social Selling
Quiz
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Partner Success
Enterprise Networking Data Center Collab Security
What is needed to become Stage 1 Black Belt – Sales Expert?
DNA, SD-WAN Meraki Hyperflex ACI
Quiz Quiz Quiz Quiz Quiz Quiz Quiz
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Black Belt Partner AcademyCustomer Experience Lifecycle
Partner
Accelerate
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Black Belt CX Roles - CSEP, CSM and RM
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Cisco Black Belt Partner AcademyBusiness Architect
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Black Belt Business Architect
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Thank You