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Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting...

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1 IBM - GCPC Meeting Global Customer Partnership Council Forum | 2008 | November 18 IBM Lotus® Sametime® Meeting Server Deployment and Administration GCPC 18 Nov 2008 Joe Scherpa Product Design Lead Michelle McDevitt Product Designer
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Page 1: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

1 IBM - GCPC Meeting

Global Customer Partnership Council Forum | 2008 | November 18

IBM Lotus® Sametime® Meeting Server Deployment and Administration

GCPC 18 Nov 2008

Joe ScherpaProduct Design Lead

Michelle McDevittProduct Designer

Page 2: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

OutlineOutline

■ Administration challenges today

■ How the new system console will address these issues

■ Overview of system console experience

■ Managing licenses

■ Setting policies

■ Viewing meeting room and server statistics

Page 3: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

An Administrator's Current SituationAn Administrator's Current Situation

● “No common location and interface” to find what is present in a community

● “Manually maintains a list” of server and software information

● “Need to enter the prerequisite” server information at each install time

● “Manually configures resources” on the prerequisite server and make it ready for use

● “Performs other miscellaneous manual steps” on the prerequisite servers

● “No common, already established, tested information” storage available

Page 4: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

What an Administrator Does Now What an Administrator Does Now

● Duplicates settings during each product install in the Sametime product family

● DB2

● WebSphere Application Server (WAS)

● User Directories

● HTTP Servers

Page 5: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Introducing the Solution....Introducing the Solution....

• What gets laid down during installation of SSC?

■ Guided tasks ■ Predefined roles■ Administrative configuration

pages

• After Install what can I do?■ Login with “role based access”■ Plan deployment across

enterprise before installing ■ Use guided tasks■ Change settings■ Monitor user licenses■ Administer user policy

• The Sametime System Console (SSC) provides an easy administration and installation experience for common requirements across the Sametime product family.

■ Common web based administration and installation■ Shared configuration for policy and access control■ Centralized system to assist customers during deployment planning, roll out,

and expansion

Page 6: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

GCPC Meeting | 18 November | 2008

Personas used in upcoming slidesPersonas used in upcoming slides

Fred AdamsMessaging and Collaboration Systems Administrator

Responsible for managing the Sametime product family.

Ida EngelDomino second line support

Responsible for solving user issues about Lotus Notes, Sametime and the Domino directory, including managing IDs and passwords.

TBDLine of Business Administrator

Responsible for solving user line of business issues for meeting rooms, chat rooms, and broadcast tools. Focus on maintenance and management.

Page 7: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Sametime Server Console Launches After Sametime Server Console Launches After InstallationInstallation

Fred will see guided tasks that can be worked on independently from configuring servers (Connect to DB, configure user directory)

Selecting the product name gets more information about the product or feature

Page 8: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

The SSC helps you Deploy and Configure The SSC helps you Deploy and Configure PrerequisitesPrerequisites

● Guided tasks for registering prerequisite server information (eg. LDAP, DB2, Domino, HTTP Server etc.)

■ LDAP configuration

● Host Name, Port, baseDN, bindDN, bindPwd etc.● LDAP SSL certificate

■ DB2 configuration

● Host name, Port, DB name, User ID, User Pwd etc.■ Domino configuration

● Host name, port etc.● Mechanism to validate the prerequisite configuration information

● Mechanism to upload and execute the remote DB commands

● Extensible model to add any 3rd party prerequisite implementation in future

Page 9: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Guided Task to Locate/Create User DirectoryGuided Task to Locate/Create User Directory

● Identify existing content server ■ Identify registered servers to pick connection (Domino

Svr)■ Directory Type Selection (if not found)■ Access Type

● Authenticated – Base DN ● Anonymous Access

■ Identify where to start searching directory● Navigate user directory● Search filter● Policy

■ User attributes and group*● Dn*● Distinguishing attribute for duplicates*● E-mail*● Class to determine if a person

■ Ability to add multiple LDAP Server's configuration information

Page 10: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Fred Sees Associated Guided TasksFred Sees Associated Guided Tasks

Inline help and description of tasks and subtasks

Navigate between tasks to see data requirements

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Guided Task for Meeting ServerGuided Task for Meeting Server

● Guided Task for Meeting Server■ Select the type of node install

(standalone/proxy/primary/DM)

● Specify the Sametime Node configuration to reuse● Specify the community name and Community id ● Connect to the user directory – launch guided task● Select one of the registered database server

■ Identify product specific settings● Attach the WAS server node configurations (cell

name/node name/profile)● Specify meeting server Db name (scripts execute

remotely)● May involve secondary content store for meeting

slides and library content ■ Save the plan/deployment. Status set to “Ready for

Deployment”

Page 12: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Fred Chooses to Configure the Meeting ServerFred Chooses to Configure the Meeting Server

As Fred right clicks the server, he sees his options

Page 13: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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Fred Releases the MouseFred Releases the Mouse

Sametime Community Server is automatically added as a prerequisite to the Meeting server!

Fred will see all the associated prerequisite guided tasks such as setting up a user directory

Page 14: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Fred and Ida View the Status of Each Product Fred and Ida View the Status of Each Product ServerServer

Select the server to see status, configurations, topology. All servers show up in list if they are in one cell.

Page 15: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Fred Sees AllFred Sees All

Fred sees this full WAS navigator

Page 16: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Ida Sees a Filtered View Ida Sees a Filtered View

Ida sees this navigator and may or may not have the View drop list depending on the number of products she supports

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GCPC Meeting | 18 November | 2008

Centralized Policy ManagementCentralized Policy Management

● Create cross product policies■ Create policies that apply to all or one product in the

infrastructure

■ Aggregate policies to show policy attributes for all products

■ Set the value of several related policy attributes at once through the master setting feature.

● Policy interface is dynamically generated based on policy templates – default and anonymous

● Easy view of all policies that apply to users and groups

Page 18: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Changes in Policy ManagementChanges in Policy Management● Old model – Inherited Policy

■ First policy that matched a user was combined with the default policy

■ Look for all policies applied to Bob and then compare it to the default for inheritance and overides.

● New model - Weighted Policy

■ A new policy starts with the defaults defined in the template

● When you assign policies, if a user ends up being assigned to more than one (most likely in the case of Groups) they will be given the policy with the "highest" weight

● Eliminates confusion on how a particular policy item is derived● If bob is assigned to 'bobs.policy', all the admin has to do is

review the "bobs.policy" document and all the settings are in one place – no comparison

Page 19: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

GCPC Meeting | 18 November | 2008

Option 1Option 1

Page 20: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

GCPC Meeting | 18 November | 2008

Option 2Option 2

Page 21: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Common Licensing FrameworkCommon Licensing Framework

● Centrally manage licenses for all products in the Sametime infrastructure

● Set the number of licenses available

● Assign and revoke licenses assignments

● Select a number of users or groups and assign them a license for any of the Sametime products at once

● Licensing template model is the same as the Policy template model

Page 22: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

LicensesLicenses

Fred, Ida and a line of business administrator can monitor who has licenses per product

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GCPC Meeting | 18 November | 2008

Server StatisticsServer Statistics

Fred and Ida can see the summary, usage and owners of meeting rooms

Page 24: Global Customer Partnership Council Forum | 2008 | November 18 1IBM - GCPC MeetingIBM - GCPC Meeting IBM Lotus® Sametime® Meeting Server Deployment and.

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GCPC Meeting | 18 November | 2008

Meeting Room StatisticsMeeting Room Statistics

Do you like the model of having meeting room stats in ONE UI?


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