Date post: | 25-Dec-2014 |
Category: |
Health & Medicine |
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Enhancing governance efficiency in health
deliverables
CIVIC Bangalore Rajarajeshwari Sowmya
Bharadwaj. D.V.Ramamurthy K.V.
Facilitate better access to services among the urban poor
Increase community participation to achieve transparency and accountability
Grievance redressal
mechanism
(To access services and
Create a community-Govt interface for
exchange)
Accountability(Job chart/MPIC)
RTI as TOOL for
Systemic Change in Health/Food Distribution
Participation platforms(Empowerment – VC’s/BoV)
Transparency(4.1.b/Public hearing)
CIVIC’s strategies
No awareness on specifics of entitlements under PDS
PDS shops functioned only two days in a month.
No inspections of the PDS shops by the food inspector.
No GRMs
Condition of PDS before intervention
Accessing complete entitlements under PDS
Grievance Redressal Mela - changed attitude of all stake holders- card holders, department & PDS shop owners.
RTI application results: Inspection by Food inspector- penalization 7 GOs on GRMs Directive of DPAR - Separate grievance cell.
Directive from Commissioner to conduct regular GRMs
Impact on PDS after intervention
No awareness on health facilitiesNo anganwadis Supreme court order in “PUCL vs. Union
of India & Ors., Civil WP No.196/2001, dated 13th December 2006”, a community can request for an anganwadi (pre-school) where there are more than 40 children in the age group of 0-6 years”.
No Visits of ANM/LHV to the areaNo health check-ups
Condition of Health services after intervention
Increased awareness on services and schemes in the communities
Regular visits by the ANM/LHV from the Sub Center, for the first time in last eight years.
Sanctioning of Anganwadis Supplementary nutrition to Children, Pregnant and Lactating women.
Pre school for children 3-6 years old Increased Bhagya Lakshmi beneficiaries
Health check-ups Employment generationCoordination between Anganwadi and Sub-Center.
Children before Sanctioning of Anganwadi
Children after Sanctioning of Anganwadi