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COMMUNICATING
IN GROUPS & TEAMS
TEAM:
SNEHA
HARSHITHGAURAV
PRAVEEN
PHILLIPS
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Communication Principles
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Understanding Group and Team
Communication PREVIEW
Groups and Teams Defined
Types of Groups and Teams
Group and Team Dynamics
Group and Team Phases of Development
Diversity in Groups and Teams: Adapting toDifferences
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Groups and Teams Defined
Communicating in Small Groups
Consists of small number of people
Common purpose
Sense of belonging Members exert influence on others in the group
Small group communication is the transactiveprocess of creating meaning among 3 to 15 people whoshare a common purpose, who feel a sense ofbelonging, and who exert influence on each other.
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Groups and Teams Defined
Communicating inTeams
A team is a coordinatedgroup of peopleorganized to worktogether to achieve a
specific, common goal.
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Groups & Teams Defined
Distinctions Between Groups and Teams
Teams develop clearly defined responsibilities forteam members
Teams have clearly defined rules for team operation
Teams develop clear goals
Teams develop a way of coordinating their efforts
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Characteristics of Effective Team
Members
Experience
Problem-Solving
Ability Openness
Supportiveness
Action Oriented Positive Personal
Style
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Understanding Types of Groups and
Teams
Primary Groups
Exist to fulfill the basic human need of associatingwith others
Study Group
Meet to learn new ideas
Therapy Group
Exist to provide treatment for the personal problemsthat group members have
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Understanding Types of Groups &
Teams
Problem Solving Groups
Exist to resolve an issue or overcome anunsatisfactory situation or obstacle to achieve a goal
Focus Group
Small groups of people who are asked to discuss aparticular topic or issue
Social GroupsExist just for the joy of socializing with others
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Understanding Group and Team
Dynamics
Roles
Consistent ways youcommunicate with others
in a group
Types of Roles
Task
Social
Individual
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Understanding Group & Team
Dynamics RulesTeam ground rules
Norms
Standards that determine what is appropriate andinappropriate behavior in a group
Status
An individuals importance and prestige
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Understanding Group and Team
Dynamics
Power
The ability to influence others behavior
Types of Power
Legitimate (respect for position)
Referent (based on attraction)
Expert (influence from a persons knowledge)
Reward (ability to satisfy needs)
Coercive (sanctions and punishment)
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Understanding Group and Team
Dynamics
Cohesiveness
Degree of attraction thatmembers of a group feeltoward one another andthe group.
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Understanding Group & Team
Dynamics
Communication interaction patterns
A pattern of communication that identifies thefrequency of who talks to whom
Networks of Communication
All-channel
Chain
wheel
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Understanding Group & Team
Dynamics
All-Channel Network
Everyone talks to everyone else
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Understanding Group and Team
Dynamics
Chain Network
People convey a message through one person at a time
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Understanding Group and Team
Dynamics
Wheel Network
One person receives most of the messages
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Understanding Group and Team
Phases of Development
Orientation
Primary tension
Conflict
Secondary tension
Emergence
Conflict is reduced
Reinforcement
Group develops sense of we
Process nature of groupphases
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Understanding Diversity in Groups
and Teams
Differences in Working Collectively orIndividually
Individualism and collectivism
Differences in the Use of Time
Monochronic/polychronic
Difference in Use of Personal Space
High-contact/low-contact