Holiday Park Management magazine May Issue

Holiday Parks ManagementThe Ultimate Suppliers Guide for Holiday Parks, Caravan Parks and Campsites

May 2016 • Issue 22

w w w . H o l i d a y P a r k s M a n a g e m e n t . c o m

EntertainmentSpecial!

www. holidayparksmanagement.com 00www. holidayparksmanagement.com 3

Published by: Maggie Media Ltd, 2 Withypool, Hereford HR2 7PW UK t: 01432 263219 w: www.holidayparksmanagement.comEditor: Steph Curtis-Raleigh t: 07887 928819 e: [email protected] Publisher: Nina Blanchard t: 01432 263219 e: [email protected]: Kathryn Kelly t: + 44 (0) 7575 408580 e: [email protected]: Dean Coulter, Design on Tap www.designontap.co.uk Subscriptions: Register Free at www.holidayparksmanagement.com or e: [email protected] Parks Management magazine is free and is published four times a year.© Maggie Media Ltd 2016. No part of this publication may be reproduced nor stored in a retrieval system by any means without the prior permission of the publisher.

04 Industry news

13 Cash handling solutions

19 Energy trends

21 Hot tubs

23 Creating Urban Meadows

24 Focus On: Silverdale Holiday Park

27 Children’s Play andEntertainment

37 Online booking solutions

38 The World of Park and LeisureHomes Show

This issue we areconcentrating onentertainment, avaluableingredient of theholiday parkexperience forcustomers. Kidsparticularly needpositive ways to

burn off energy in a safe environmentso that the whole family can relax andenjoy their holiday.

Even the smallest park can find space fora kiddie ride, or a climbing frame andwhen it is sited near a café or restaurant– you can increase the dwell time andsales of drinks and snacks.

We bring you a profile of SilverdaleHoliday Park which has invested £1m onits leisure facilities to include US-style10-pin bowling, a new soft-play zone forkids, as well as an updated leisurecentre with a larger supermarket sellinglocally-sourced foods.

With the new pound coin due to entercirculation in 2017 and a new polymerfive-pound note arriving in Septemberthis year, it may be that you will have toupdate your coin mechanisms and noteacceptors throughout your parks. Fearnot, the task does not have to be anonerous one. In our comprehensiveround-up of cash handling companies,we bring you an array of solutions.

Nina

Holiday Parks

Management

Next issue

! The Glamping Show stands and speakers

Proud Member ofthe Association

What’s inthis issue?

feature! include:! Swimming pools

and spas

Park News

4 www. holidayparksmanagement.com

Pirates helped Torbay Council's tourism andculture chief, Nicole Amil, officially cut thetape on a new village of 60 caravan holidayhomes and lodges on the park.

There was a swashbuckling experience forvisitors at Landscove Holiday Park in Brixhamthis April at the opening of the new holidayhome development. That's because Nicolewas joined by a riotous band of scallywags,also known as the Brixham Pirate FestivalCommittee who regularly thrill visitors to theannual Brixham Pirate Festival.

The official opening signalled the start of atwo-day celebration event attended byscores of families from the Brixham area.With the help of Landscove's polishedentertainments team, plus park mascotsLoopy and Cyril, grown-ups and childrenenjoyed a smile-a-minute time.

At the heart of the activity was the thirddevelopment of new holiday homes whichthe park has seen in as many years – andthis is the most ambitious so far. Said by theLandscove to represent a breakthrough inaffordable luxury living, the new village willprovide 47 top-spec caravan holiday homesto own from around £25,000.

Also available will be 13 architect-designedlodges with two or three bedrooms from£120,000. According to Tony Clish, director ofPark Holidays UK which operates Landscove,the properties will be making one of Devon'smost famous holiday hot-spots far moreaccessible to holiday home buyers.

New Devon Holiday Park Ahoy

Derby-based Don Amott Parks has opened anestate of holiday homes that is being hailed asLincolnshire’s most exclusive location.

The private, gated estate is located within itsLakeside Park at North Somercotes. The newdevelopment, Deer’s Leap, is set in abeautifully landscaped, woodland area andoffers the latest, luxury holiday homes andlodges.

Lakeside Park is one of Lincolnshire’s mostexclusive holiday parks and owners of a Deer’sLeap home can enjoy the park’s entertainmentand leisure facilities and then stroll back totheir own peaceful, woodland retreat.

The star property on offer is the brandnew Windsor holiday lodge which wasdesigned and built exclusively for Don AmottParks by Willerby and is available as a 2 or 3bedroom home. These 40 x 20ft properties arefor sale at £99,000 which includes a verandawith colour-coded decking wrap and full set-up.

The homes include a large lounge area withfull height ceiling and central fireplace, afamily sized dining area, double sliding patiodoors to a decking area with views of thelandscaped gardens and beyond. Thewraparound kitchen has every conceivablemodern appliance and all homes have an

integrated Bluetooth MP3system for surround soundand free Wi-Fi.

Group Chairman, DonAmott, explained the ideabehind the newdevelopment: “We wantedto create a lifestyle conceptfor like-minded people whoappreciate qualityaccommodation and whovalue their own privacy.

“Deer’s Leap is the ideal weekend base forcouples wanting down-time as well as familieswho can enjoy all the leisure and sportingfacilities we have to offer.”

The centerpiece of the park is the WaterfrontClub, a custom-built complex withentertainment for all ages. Here residents andvisitors can enjoy a drink in The Sportsman’sBar, seasonal entertainment in Oscar’s CabaretRoom and can dine at Monty’s Restaurant withits extensive family menu and the famousLakeside Sunday lunch carvery.

Perhaps the most popular facility at LakesidePark is the Tropicana complex. Guests could beanywhere in the world when you bathebeneath the palms in the superb heated pool,the complex also includes a sauna, solariumand steam room. For the more energeticLakeside provides a host of outdoor sportingand leisure facilities, whatever the weather.There’s a fitness suite and a tennis court. Orowners can try their hand on the bowlinggreen. Children can enjoy the state-of-the-artadventure playground while the older kids aresure to head for the multi-use, all-weathersoccer pitch and games area.

Exclusive Gated LincolnshireDevelopment Created

In a deal worth £11.5million, Yorkshire-basedPark Leisure hasstrengthened its portfolio offive-star parks across theUK, with the acquisition ofthe award-winning BryntegHoliday Home Park, locatedin Llanrug, close toCaernarfon, North Wales.

The purchase of Brynteg, which was approved by Park Leisure’s Boardmembers, is their second acquisition in North Wales in just over 12months following the £15 million arrival of fellow five-star holiday parkPlas Coch, Anglesey, to the group. The move cements their strategicpresence in the competitive North Wales holiday park market.

In 2015, Park Leisure turned over in excess of £59.6 million across elevenholiday parks, a 45 per cent increase on the previous year. The additionof Brynteg will see the company employee numbers grow to over 400full and part-time staff members across its portfolio of parks and its Yorkhead office.

The company aims to sustain and exceed the current five-star standards,with future investment programmes planned to further enhance theirparks and facilities.

Gary Molloy, CEO at Park Leisure, said: “This represents yet anothermilestone in our history, one that underpins our strategy of consideredgrowth through selective acquisition. It further reinforces our desire topush industry boundaries, offering five-star, premium holiday parksunlike anywhere else in the UK.”

Skelwith Fold Holiday Park nearAmbleside has created a series

of woodland enclosuresacross its 130-acre site

which will see plantsand animals developas they once didcenturies ago. Guestsat a Lakeland holidaypark will this yearbecome part of anexperiment in time

travel, helping areas ofthe grounds shift

hundreds of years backinto the past.

The secret to unlocking the past, saysdirector Henry Wild, will be the enforced absence from theenclosures of people – and, even more importantly, of deer. Likemany parts of rural Cumbria, he says, Skelwith Fold’s groundshave been dramatically changed over time by the impact of deergrazing on herbs, shrubs and young trees.

But the increasing numbers of deer haven’t affected justvegetation, says Henry, but also wildlife. Butterflies, bees, mice,voles, and birds such as tits, finches, and woodpeckers are alsoput under threat by deer feasting on the plants they depend onfor food.

However, the fight-back has now begun – and visitors to themulti-award winning park will be able to witness the emergenceof native woodlands familiar to our ancient ancestors. “It’s afascinating scenario that we are staging here, and it’s unlikelythat we will have to wait long to see the first results of the newbiodiversity in our enclosures,” said Henry. “Deer, unfortunately,have a particular passion for both rare and nationally importantflowering plants such as orchids, ladies smock, oxlips andbluebells – but they could quickly recover. “I hope we’ll noticesoon the regeneration of these blooms, and then a greaterdiversity of broadleaf trees like ash, hazel, rowan and willowswhich deer also love to eat.

“Insects from beetles to butterflies, and animals such as raresnails and shrews will also benefit – and this will have a knock-on effect on birdlife which depend on such species for their diet.

“We dearly love our deer, and there will still be plenty for themto feast on in our grounds outside the fenced enclosures – butwhat goes on inside could prove extremely interesting,” saidHenry.


Park Newscontinued

Skelwith Fold OffersTime Travel Holidays

Park Leisure Acquires BryntegHoliday Home Park

AA five pennant rated TroutbeckCamping and Caravanning Parkin the Lake District has beensold from a guide price of£1.1m.

Acting on behalf of owner Mr Fraser Smith, Colliers International soldthe c.4.6 acre site at Hutton Moor End, Troutbeck, to Neil Thompson, anexisting park operator.

The park provides pitches for 20 static caravans, another 36 fortouring/motorhomes and 18 for camping with a remaining pitchoccupied by an owner’s lodge. The park is served by an amenity blockwith comprehensive facilities and an onsite shop.

Benefiting from major improvements since Mr Smith took ownership in2006, the business performs consistently well.

Troutbeck Camping and Caravanning Park is located just off the A66near Keswick and is popular with holidaymakers wanting to visitKeswick and the north Lakes, Ullswater, Eden Valley and Hadrian’s Wall.

Troutbeck Soldfor £1.1m


Emma Spagnola from Cromer has been namedas the winner of a brand new caravan holidayhome in a national draw organised by ParkHolidays UK.

After visiting the same Suffolk holiday park forover 30 years, a North Norfolk mum haslearned that she has now made her last visitthere as a paying guest. That’s because luckyEmma beat thousands of other entries to winthe keys to a fully equipped luxury leisurehome at Broadland Sands Holiday Park inLowestoft.

With 25 Park Holidays UK parks to choosefrom, Emma plumped for Broadland Sands asthe location for her prize because of the manyhappy holiday memories it holds for her.Emma first began visiting the top-ratedLowestoft park with her parents as an 11-year-old. Her grandma later bought a caravanholiday home there which allowed even morestays.

Today, Emma and her husband Michael – whohave four children – are still regular visitors,and spent their holidays last summer atBroadland Sands. In fact, the family hadalready booked another holiday at the park for

this May when the news came throughabout Emma’s fabulous win.

Similar caravan holiday homes to Emma’sprize, a two-bedroom Delta Radiant withdouble-glazing and central heating, sell atBroadland Sands for up to £34,995. But her joyat winning Park Holidays UK’s annual drawgoes far beyond the cash value of the home,for it will also represent a life-changingexperience for the family.

Emma’s three-year-old son Mason has beendiagnosed with autism which means, she says,that he craves routine and consistency in hislife. Her new caravan holiday home will helpbring this about by allowing the family tomake regular visits to a holiday park fromwhich Mason already gets great pleasure.More than that, says Emma, Mason has fallenin love with the park’s mascot Loopy, and cannow look forward to repeated get-togetherswith his new pal!

Another bonus is that her 13-year-old son is akeen go-karting fan and makes frequent visitsto a karting centre based near BroadlandSands. Emma will also be inviting her mumand dad to make use of the caravan holidayhome, and says they are looking forward toreliving their fond recollections of the park.

Emma and her husband Michael – who is asupport worker with autistic adults – say theprize really is like a dream coming true: “We’vealways imagined how great it would be toown a holiday caravan at Broadland Sands, buthaving never won anything before I didn’treally think we stood much of a chance,” saidEmma. “I was absolutely flabbergasted whenthe letter from Park Holidays UK came through,and we haven’t stopped celebrating since!

Worthy Winner of NewPark Holidays Home

Kubota Supports LeadingAgricultural UniversityKubota is sponsoringmachinery to HarperAdams University inorder to helpstudents learn about campus upkeep andfarm operations.

The first machine to be delivered to theuniversity thanks to this new partnershipwas Kubota’s RTV400Ci, a powerful andrugged utility vehicle, which has beenprovided by the company for use by theuniversity’s grounds department.

Receiving the RTV last month, groundsmanager Mark Hall said: “I am verythankful to Kubota. This is a vital piece ofkit for us when maintaining the groundsand sports pitches. It will allow us to easilyand efficiently move tools and equipmentaround”.

Jemma Harris is the new northern regional salesdirector for insulation specialist Actis, in control of thegrowing sales operation in the North of England, NorthWales, the East Midlands and the whole of Scotland.

Her promotion follows an upturn in sales for Actis,whose ‘one stop shop’ Hybrid range is provingincreasingly popular with builders looking for acombination of thermal efficiency, ease and speed ofinstallation, cleanliness and lack of waste – plus theneed for only one company to supply insulation andinsulating membranes.

Jemma and her counterpart in the southern region,Mark Cooper, say a 60% increase in the timber framemarket and the imminent arrival of new EN markingsgoverning the thermal efficiency of off site constructed

buildings and an updated BS standard for park homes, is seeing a marked increase insales of its three Hybrid products.

Jemma, an ex Naval weapons technician and PT instructor, spent seven years travellingthe high seas, is a keen swimmer and cross country runner and has completed threemarathons.

“My role involves working with the area sales managers to build on our already greatworking relationships with distributors, architects and builders merchants across thenorthern half of the UK” she said.

Harris appointedNorthern Sales

Director at Actis

Tailored Imports Ltd has been set up to be alink between Far Eastern manufacturers and UKbusinesses. “We will take on your sourcing,sampling and full management of imports,”says the company’s Oli Greenow.

The partnership behind Tailored Imports Ltdboast a combined experience of 20 years inconstruction, building and project managementwith over 5 years’ experience of dealing withthe Far East; including everything from productdesign, compliance, factory audits, trade fairsand full management of supply and logistics.The Tailored Imports team has clocked up some25+ weeks in the Far-East over the last 3 years.

This summer the team has sourced stunningand eco-friendly wood fired hot tubs and cedarsaunas.

So if you either want information about thecurrent product range, or want TailoredImports to source products for you or yourbusiness contact them on [email protected].

Tailor-made Servicefrom the East


Park NewsNSM Music is supplying two new excitingchildren’s products in the UK in associationwith Italian games manufacturer Replay.

The Kiki Wall and the Kiki Table aremultimedia devices with a host of gamesand educational applications, wherechildren can draw, learn and play together.Graphics and software content can becustomized on both machines.

There are 20 games on each machine,which can be updated with four newgames once a year. The Kiki Wall, whichcan either be freestanding or wallmounted, has a 22” monitor. It’s beendesigned to meet the needs of theyoungest children and is extremelycompact. It’s ideal for locations that wouldbenefit from additional services andentertainment for children.

The free standing Kiki Table Touchscreen issuitable for all ages. It includes a tiltfeature for its 42” monitor, making itpossible to change the table and providingmaximum versatility for various gamesand applications. This adjustableinclination can adapt to any type of game.

The frame can be customized and itsdesign makes possible its use not only asa totem, but also as a multimedia table or

infopoint within ahuge range of locations.As with the Kiki Wall, these includerestaurants, hotels, holiday parks,shopping centres and airports.

“The games and activities on these twomachines are designed for children ragingbetween three and 12,” said NSM MusicSales Manager Alex Kirby. “The Kiki Tableand Kiki Wall provide a safe environmentfor children to learn and play, and parentscan rest easy that everything that can beaccessed is suitable for their children. Notonly can a single child enjoy the activitiesand games, but groups of children canalso enjoy them together. They provideexcitement for children and peace of mindfor parents.

“The major difference between the twomachines – other than the obvious of sizeand design – is that the Kiki Table is aredemption product whereas the Kiki Wallrequires the user to pay for a set period ofgaming time,” he explained. Bespokegraphics can be created and applied toeither machine, to include the businessand company details of the site manageror owner.

Two New Kids Games from NSM

Mattressman Offers Even More Comfort and ServiceThis flourishing department of the UK’sbiggest online mattress specialist hasdoubled in size and is fully equipped totake care of the needs of holiday parks.

As part of their expansion, theMattressman trade department can nowcome to you. They travel all over thecountry, visiting customers to tell themmore about Mattressman’s services andlet them test out some of the tradedepartment’s best-selling mattresses.

For business owners who want to treattheir guests to a luxurious night’s sleep,the Hotel Pocket range is the perfectchoice, while the Landlord Tuft range isideal for those looking for a budgetmattress that’s both practical andcomfortable. By visiting businesses inperson, the Mattressman trade teamaims to further establish sound and long-lasting relationships with their clients.

The trade team would be happy to visitor chat about your needs on the phone,offering expert advice and brilliant deals.No matter how many mattresses youneed, the Mattressman trade team hasyou covered. No order is too big or toosmall, and there is free next-day deliveryon all orders over £45. For convenience, customers can also buymattresses asbundles withcustomisabledivan bases, orbuy divan basesor bed framesseparately. Callthe team nowon 08005677625 to findout what theycan do for youand yourbusiness.

Alex Kirby


TiksPacs – KeepHoliday Parks CleanDogs love going on holiday too but there aresome parts of the park where owners willstill need to clean up after them.

TiksPacs stations are unobtrusive but veryhandy for sites and dog owners. They aresupplied fully assembled, including bracketsfor mounting on existing poles or walls. Theycome with 2,500 biodegradable dog wastebags per year for each of the stations.

Property owners can lease TiksPac stations.The stations are placed out in any area forthe convenience of dog owners, and at thesame time, can showcase a brand.

A TiksPac station with free dog waste bagsencourages dog owners to pick up after theirdogs. Site owners install the stations and areresponsible for making sure that bags areavailable. The stations result in cleaner greenareas, playgrounds, sandboxes and paths.

www.tikspac.co.uk

Leading Rugby team and GuinnessPRO12 side, Cardiff Blues, havetaken delivery of a new Kubotacompact tractor, through Newport-based machinery dealer, TedHopkins Machinery.

The delivery of the Kubota STW40tractor marks an association betweenCardiff Blues and Ted Hopkins thathas endured over 50 years.

The condition and playability of thematch pitch at BT Sport Cardiff ArmsPark markedly improved following adecision by the region in 2013 toinstall a 3G surface.

Cardiff Blues are only the third team(Saracens being the first and thenNewcastle Falcons) in the UK tomove from a natural to whollysynthetic surface, after years ofhaving to work with poor weatherconditions.

Head Groundsman Matthew Joneshas been at the region for a decadeand has overseen the transition fromnatural to artificial pitch; a move thathas since allowed the region to notonly deliver on all fixturecommitments but also widen itsremit to host a range of communityfixtures and external bookings.


Park Newscontinued

Woodovis Park was awarded Goldas the Best Camping &Caravanning Park in the whole of

the South West of England, at the Tourism Excellence Awards.

Woodovis is a calming sanctuary in a wooded escape run by John and Dorothy Lewis inGalworthy just outside Tavistock. The eco-friendly park is focused on sustainable and eco-tourism by appreciating the natural environment and sustaining its beauty to be enjoyedby all visitors to ensure an experience to remember. This vision is evident throughout thepark with the development and features of the park.

All pitches sit close to the 5-star pool, spa and park facilities and at the end of a splendidhalf mile avenue of beech trees. Which means guests always well away from the roadand the hustle and bustle of everyday life – but only a short walk to relaxation and fun.

In a night of double celebration they also won Bronze in the Sustainable TourismCategory - pipped to the post by the Eden Project and the National Marine Aquarium,who got Silver and Rail Holidays UK who got Gold which is pretty stiff competition. Thisaward is for businesses that can demonstrate achievements in making their businesssustainable, through a combination of environmental, community and communicationsinitiatives.

Cardiff Blues Welcomenew Kubota TractorCardiff Blues Welcomenew Kubota Tractor

Matthew Jones (left) with Chris Hopkins(right) at the BT Sport Cardiff Arms Park

The Best in the West

www. holidayparksmanagement.com 13

Due to enter circulation September 2016,the new £5 note will feature WinstonChurchill and will be the first plasticbanknote to be issued by the Bank ofEngland. The following year, 2017 will seethe Royal Mint issue a new £1 coin,something which has been widely spokenabout because of its unusual 12 sideddesign, which might remind those of acertain age of the old threepenny bitwhich was withdrawn from circulationback in 1971.

Although the polymer banknotes will bereleased first, it seems to be theintroduction of the new £1 coin (which willnot be released until 2017) which haseveryone in the industry talking.

Our current £1 coin has been in circulationfor over thirty years, much longer than thenormal life cycle of a modern British coin.The new coin will be twelve sided andmade from two different coloured metals.The new £1 will become the most securecoin in circulation, allowing the UK torapidly reduce the amount of counterfeitcoins. All cash handling equipment willhave to be updated ahead of the newcoin’s introduction in March 2017.

More information is known about the newUK polymer banknotes. The notes willenter circulation this September and willfeature Winston Churchill. The £10 notewill be replaced the year after, againissued in polymer and will feature JaneAustin. The £20 will also be replaced inthe future and it has been confirmed thatthis again will be a polymer note. The newpolymer note range will be slightly smallerin size than our current notes, withincreased durability and enhanced securityfeatures, thereby offering more fraudprotection. Polymer banknotes aremanufactured from transparent plasticfilm, specially coated with an ink layer thatenables it to carry the printed designfeatures of banknotes. The materials allowthe inclusion of ‘windows’ or clear portionsin the design, which enhance protection

against counterfeiting. Despite the visiblematerial change the UK polymerbanknotes will retain their overall look.

Innovative SolutionWe spoke to Andy Bullock, BusinessDevelopment Manager at one of theleading manufacturers of cash handlingequipment, Innovative Technology, aboutthe hot topic that everyone is talking aboutour new £5 note and £1 coin.

“In terms of note validation, polymerbanknotes pose no additional issues, all ITLnote validators will accept and stack asnormal after a simple currency datasetupdate. Although new to us in the UK,polymer notes are already widely used ina number of countries worldwide includingAustralia and Canada” he said.

With the new notes due to be issued inSeptember, we will ensure customers haveaccess to currency dataset files during thesummer, allowing sufficient time for all

validators in the field to be updated aheadof the note entering circulation. To furthersimplify the process, we will create a SMARTUpdate Tool allowing all equipment to beupdated with one of our DA3 handheldprogrammers in minutes” he said.

It is vital that any customers still using olddipswitch units (which became obsolete atthe end of 2014) update to newer USBvalidators before the introduction of thenew £5 polymer note. No update will beavailable for the original dipswitch NV9and NV10 units.”

To stay up to date with all of the latestinformation on the new UK notes andcoins visit our website www.innovative-technology.com

Over the next twoyears we will see theintroduction of polymerbanknotes and a newtwelve-sided £1 coin inthe UK with newmaterial, designs andsecurity features.

All change for banknote! and coin!



Astrosystems: For Reliability in Accepting Cash The arcade can provide hours of entertainment for all members of thefamily on holiday or out for a day at the seaside. However, the successof arcades machines is quite often dependent on the ability to takecash efficiently.

As a cash handling specialist, and manufacturer of the Microcoin coinmechanism range and the GBA note validator products, AstroSystemsLtd are all too aware of the need to offer a reliable component, thatdoes not cause the prospective player any anxiety when trying to payfor an amusement machine, ride or game. This stage is critical whentrying to retain interest in a machine.

Especially designed for this market, the Microcoin SP coin validator, hasproved itself to be an exceptionally successful product, particularly inthe UK, where it is the default coin product for the pool table industry.There is also a noticeable wpresence in the jukebox, amusementmachine, and kiddie ride arena.

The extremely high levels of reliability of the SP, together with aunique jam release mechanism, have made this a very attractiveproduct to operators and service technicians. The jam releasemechanism easily clears any item caught in the coin path, be it a lollystick or a screwed-up bus ticket. By simply pressing the reject button afew times, the path of the Microcoin SP movesaway from the body, thereby releasing the foreignobject.

Remote downloading of firmware and softwarevia a PC-based program enablesthe machine engineer to keep the MicrocoinSP coin mechanism fully up to date. Withthe forthcoming introduction of the new £1coin in 2017, AstroSystems Ltd are on trackto release a new configuration bythe end of the year.

As a further optional extra, the SPcan be fitted with a stylish SP115mm faceplate which offers ablue illuminated coin slot, or a topentry faceplate suitable for retrofitwithin a standard amusementdoor.

Astrosystems Ltd are based inOxfordshire, and have been in thecurrency handling business forover 20 years.

For further information, [email protected] or call01235 772201.

Maggi & Maggi Initially founded in 1992 asMaggi & Maggi UK, a tokenand change distributor,Maggi Electronics hastransformed into one of thelargest, most trusted serviceand support centres within the UK.Today a family company based in theNorth West of England, employing over fifty membersof staff throughout a number of specialiseddepartments, we are fully qualified and equipped toassist with all your electronic needs. Our twenty-plussuccessful years’ experience of supporting field basedactivity, matched with our next day advancereplacement service, in-house delivery service and ourhighly successful next day carrier partnership; meanswe are perfectly placed to service the electronicindustry within this dominating digital revolution.

Quality Assured With a combined 200 years of technical experience inthe repair, service and supply of electronic products,you can rest assure knowing that only quality assuredproducts will be delivered from our select range ofrefurbished products, which come with a 100-daywarranty, and our range of new products with a full 1-year warranty as standard. This covers the structuralintegrity and components against faulty or defectivemanufacture, sourced from our highly respectedselection of manufacturers, who share our commitmentto product quality, consistency, and value for money,giving you complete peace of mind

Full Service Our full service includes a vigorous sonic bath, internalsegment cleanse, parts inspection and relevantreplacement.

Deliveries We currently deliver to Scotland, The North East,Yorkshire, Nottinghamshire, Warwickshire, Staffordshire,Cheshire, Lancashire and Worcestershire; in addition toour next day carrier service we can arrange collectionand delivery for all your electronic needs, call 01204520 012 for our up to date routes. With the wheels in full motion for the launch of theNew £5 Polymer Banknote due this Autumn, and theNew £1 coin due next year, all the information yourequire in Getting Prepared is at your finger tip visitwww.maggielectronics.co.uk

Contact us:[email protected] T: 01204 520 011 Or come and visit our workshopbased in Bolton, Bl1 2SZ


Holiday Park Wi-Fi SystemsEvery cloud has a Silver Lining!

0333 335 [email protected]

www.silverliningnetworks.co.uk

Simple solutions for technical needs

* Please contact us for more info on our free equipment and installation

Silver Lining Networks specialise in providing Wi-Fi solutionsfor holiday parks and campsites.

We have a number of Wi-Fi network options available:" Site wide public systems " Social hotspots " Free Equipment*ADD ANOTHER DIMENSION

TO YOUR EVENTVisit the Glamping Show and discover how glamorous

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Planners and organisersof events, festivals,parties, weddings,

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THE GLAMPING SHOW22nd – 24th September 2016

NAEC, Stoneleigh Park, Warwickshire


This is a time of great upheaval in the UKcash-handling market. The new £1 coin willbe introduced early next year packed withthe very latest security features. It is bi-colour and bi-metallic with a 12-sideddesign, with round edges and corners. TheUK banknotes are moving to polymer – thefive pound polymer note is set to bereleased in September this year.

All coin and note handling products willhave to be updated. Some may have to bereplaced. The team at SUZOHAPP can

provide a great range of solutions. Inparticular, SCAN COIN (now a part of theSUZOHAPP Group) enjoys an excellentreputation for coin and notesorting/counting. The DTC9 is a heavy-dutycoin sorter that counts and sorts up to ninedifferent coin denominations at a rate of upto 600 coins per minute. It automaticallyrejects foreign and/or damaged coins.Furthermore, the DTC9 includes atouchscreen display and a keypad for easyaccess. The Newton is just one examplefrom the banknote sorting range that is aheavy-duty two-pocket currency sorter thatuses Windows CE as an operating system,thus creating a well-defined, user-friendlyinterface. With an ability to count, validateand sort banknotes, at a rate of up to 1200per minute, unrecognised and suspect notesare rejected without stopping the countingprocess making this an exceptionallyefficient part of the cash office.

SUZOHAPP offers a great range of change

machines from theComestero changersrange. Indeed, SUZOHAPPcan offer a wide array ofsolutions to satisfychange machinerequirements, includingthe standard model DualCoin Pro and the high-end change machineROCK.

The RM5 HD is theSUZOHAPP solution forelectronic coin validation.Furthermore, SUZOHAPPoffers a wide range of coin hoppers, such asthe Evolution, Cube and Flow.

Contact SUZOHAPP today to find out howyou can get your business ready for thenew £1 coin and polymer notes.

www.suzohapp.com/eu

Holiday park operators need to be awarethat they are in a melting pot along withretailers, amusement arcade owners,vending operators and car park operatorswho all need to update countless pieces ofequipment – with just over 10 months togo, they need to act now.

Some coin processing machines can beupgraded to accept the new £1 coin.

However, some oldermachineswill needreplacingentirely. Ifyou purchasea coinprocessingmachinefromCumminsAllison now,rest assuredthat it canprocess boththe old and

new £1 coin.

We also have some great trade-in offers atthe moment, so if you want to upgradeyour equipment, be ready for the new £1and save money all at the same time,contact Cummins Allison as soon aspossible.

Cummins Allison has a dedicated ServiceDepartment for upgradeable machines, anda Sales Department to supply replacementmachines for those that cannot beupgraded. Whether you have an existingCummins Allison machine or a differentbrand, talk to us today about the best wayto ensure your organisation is ready.

If your existing coin processing machine isupgradeable, that is the most cost effectiveroute. However, some coin countingequipment may be old enough thatupgrading it may be false economy,especially if the machine only has one ortwo years life left in it. If you’re looking atreplacing the machine, now is the perfecttime to look at our range of coin sortingmachines and see if there’s somethingbetter suited to your needs.

We have machines from the desktopJetSort® 1000, with processing speeds ofup to 2,200 coins per minute, to the free-standing JetSort® LX which processes up to4,100 mixed coins per minute, along with ahost of other features to make your coincounting as quick, efficient and accurate aspossible.

It’s difficult to future-proof against upcomingcurrency changes, especially if a hardwareupgrade is required. However, with therelease of a new polymer £5 note inSeptember of this year followed by a new£10 note next year, park owners should alsobe looking to upgrade or replace any notecounting equipment as soon as possible. Aswith coin, some note processing machinescan be upgraded whereas others will needto be replaced. The most important thing isto not leave it too late – we’re happy to talkto you anytime about the best solution foryour business.

E-mail [email protected] , callus on 0800 0186484 or visitwww.cumminsallison.co.uk.

Choose SUZOHAPP to ensure your business is ready

ACT NOW SAYS CUMMINS ALLISON

Clearly, the arrival of the secure UK polymerbanknotes, followed quickly by the new 12-sided £1 coin will prove to be a very busytime for the UK’s Holiday Parks and leisuresites, when there are more choices andchallenges than ever facing machineoperators. It’s for times like this, when goodsolid advice from someone you’ve beenworking with really counts, that the E-Service team can make a real contribution.

Focussed 100% on the UK’s gaming andamusement sector operators, E-Service isready to help. The company brings years ofexperience in currency hardware andtechnical support to the table, and is well-equipped to support Holiday Parkoperators via our highly trained engineersacross the UK. Coin and banknoteequipment needing conversion, upgrade orreplacement in preparation for the new UKcurrency can be confidently placed into thesafe hands of the E-Service team.

Fresh from attending the HM Treasurycurrency pre-launch meeting in London thisweek, E-Service Managing Director MikeClokie is clear on the timetable ahead“Amusement, gaming and vending machineoperators can start work with us early thissummer to install the essential softwareupgrades to their coin and banknotevalidators. The new £1 coins and polymer£5 notes have already been released tocurrency equipment manufacturers, and E-Service expects to have a complete range ofnew firmware to deploy from the leadingsuppliers in the coming weeks”.

Early preparation and calibration of coin andnote equipment is the key to a smoothtransition, believes Clokie. “We are availableto attend your site and help pull together acomplete upgrade plan for all yourequipment, if this would help,” heexplained. “We have some time- and cost-saving ideas for currency counters, changemachines and other hardware that can helpmake a huge difference to your HolidayPark’s currency upgrade plan.”

To further assist leisure sector operators, E-Service has prepared and published its own‘Guide to the New UK Currency Upgrade’,which is available free of charge from thecompany’s website www.e- service.co.uk orby telephoning 01707-280050. “This is asimple to use, comprehensive overview of

which hardware can be updated and whichmust be replaced,” explained Clokie. “The E-Service team can also provide all sorts ofother benefits, including trade-in offers,advance replacements and field engineervisits that will make life a great deal easierfor busy Holiday Park managers who needthis UK currency upgrade process to becarried out swiftly, smoothly and withoutunnecessary expense.”

The new £1 coins and polymer notes willco-exist in people’s wallets and pockets fora considerable amount of time, furtheremphasising the need for leisure centresand holiday parks to prepare well inadvance. HM Treasury expects that 50% ofthe old £5 notes will have been removedby Christmas 2016, and that 99% will beout of circulation by June 2017, when theold note ceases to be legal tender.

“It’s a significant industry challenge ahead,”concluded Clokie,“ but I amconfident that the E-Service teamare equipped and ready to helpour many clients across the UK.The good news for everybody isthat the new £1 coins andpolymer notes will be amongstthe world’s most securecurrencies going forward.Back in 1696 when the GreatRecoinage Act was passed,10% of the nation’s coinswere fakes andcounterfeiters were beinghanged from thegallows! I’m sure we canall take comfort thatthings will go a littlemore smoothly in the21st Century....!”

Need a copy of ourGuide or somemore advice onhow to prepareyour machineoperation?Please justgive us a callon 01707-280050 [email protected] totalk with our helpful and experiencedCustomer Service team.

E-Service Sets Out the Timetable There are 29 milliontransactions every dayin the UK for under £5.Yes, 29 million! And ofthe 1.6 billion £1 coinsin circulation todaybeing used to pay formany of thesepurchases, some 45million arecounterfeit...! Currency integrity andsecurity are of vitalimportance to us all,HM Treasury hasannounced, and wemust therefore preparefor imminent change...



Our energy futureWhile we wait in hope for the southernFrance ITER nuclear fusion collaboration tosupply unlimited power for everyone; thereare major energy supply shortfalls to address.

The larger picture in the UK is that by 2050,demand for power could rise by as much as600% and measures must be put in place in2016 to start the transition process.

Current generation cannot meet supply so asystem of local micro grids across the wholeof the UK is absolutely essential. Residentialand business communities will collaborate toprovide local energy for their immediate areaand parks taking a lead is good PR.

As ever - money plays a part here; incentivesfor certain technologies are now focused onnew areas. The key is identifying whichtechnology brings the biggest return oninvestment whether subsidies exist or not.

Energy storageIn order to make our new nationwide microgrids work we must have somewhere tolocally store the energy produced - mypartners and I are currently evaluating certainenergy storage technologies which are anemerging energy trend in 2016 sinceinvesting in a battery storage facility is a highcost exercise with very high financial returnsdue to incentives in place; we will mentionthis again later in the article.

My road map to sustainability for leisureparks starting with energy trends in 2016

Metering and monitoringP272 is the directive from OFGEM, whichrequires all non half hourly meters 05-08maximum demand profile to change to halfhourly (HH) meters by 1st April 2017. HHmeters give accurate frequent data resultingin closer monitoring of energy use. Eventually

03 and 04 meters are likely to be included.I strongly recommend you install low costradio monitors for electricity, water, gas andespecially bulk LPG given the very real healthand safety risks as well as cost caused bylarge leaks.

Once monitors are in place they can helpidentify where new technology can beintroduced, for example voltage optimisation(VO), which typically reduces electricity costsby 12-15%. Returns are backed up by afinancial guarantee in some cases, which is avery important consideration.

VO can also be incorporated in theaforementioned battery storage units whichmay be sited close to buildings which havehigh consumption; these units store energyat night when electricity is cheap, thenrelease the energy for up to two daytime orevening hours when energy costs are higher.

The park site draws energy from the storageunit, which automatically cuts power fromthe grid within milliseconds without anydisruption and because energy storage issuch a central part of the future grid systemthere are very attractive financial payouts forusing these units.

Other technologies to consider:

Solar has sadly lost the former attractivesubsidies, whilst biomass remains wellsupported as does ground source heat, whichis a huge source of warming energy.

How holiday parks canavoid a penaltyWith the Carbon Reduction Committment(CRC) now scrapped due to over-complexity,the UK government is imposing much higherclimate change levies from with the big jumpfrom current rate of 0.6 pence per unit ofelectricity in up to 0.9p 2019 and bulk LPGrates almost doubling.

Whilst a fraction of a penny charge may notseem to matter it will impact most bills bywell over five per cent in future. Why paythis?

CCL will be continue to be charged onelectricity, natural gas and bulk LPG for thoseparks which have not taken exemption underthe HMRC mixed use rule. Fortunately mostof you will by now have taken my advice onhow to benefit from CCL exemption.Further advice on this and otherdevelopments can be found at my LeisurePark Energy E-newsletter

What is clear that energy trends in 2016 arejust the start of a huge and confusingprocess, one that holiday parks will needguiding carefully through.

This article written by Adam Beckett, whoowns Leisure Park Energy , anindependent energy managementconsultancy for UK holiday parks. Sign upto his newsletter here:leisureparkenergy.com

This year sees adiscernable shift up agear towards moresustainable energyproduction andconservation, with newtechnology appearingdriven by UKgovernment policy andresultant financialincentives for businessowners.

Holiday parks can play apart, reducing costsincreasing profits andcutting carbon to meetconservation targets.

Energy trends 2016 and beyond



RotoSpa have four brands of hot tubs ideal forthe Holiday Park market, starting with theDuoSpa, perfect for two adults, ideally suitedto small accommodation. The Orbis is a circular 4-5 person hot tub,that's extremely good value-for-money.RotoSpa’s large circular hot tub the QuatroSpais 2 metres in diameter and can easilyaccommodate 5-6 people. Finally, there is theDuraspa, which is square, measuring 2metres along each side. This spa has 2loungers, 1 deep captain seat and 2 otherseating positions. Although a dedicated 5-man spa, 6 people can easily beaccommodated.

All of the spas have top of the range jets,heating control systems and pumps. All ofthe parts are stocked at their factory in theMidlands.

RotoSpa spas are purpose built for the realityof daily use, with low running andmaintenance costs. The company has wonawards for quality of construction, durabilityand value for money. They offer peace-of-mind warranties and all the relaxation, healthand social benefits a hot tubs brings.

The portable spas are lightweight, robust, fitthrough doors and can be rolled into place by1-2 people making them ideal for hire.

They are incredibly easy to install, all youneed is a plug and tap! “For holiday parks hottubs are more than on trend, they are here tostay. As site owners are realising hot tubsgenerate extra income, repeat business andmake venues stand out!” says the company’sMatthew Zacaroli.

RotoSpa hot tubs are best suited for holidaypark environments because they have a

tough exterior, which doesn'tdegrade after a full season

outdoors. The covers aretough and

replacements don’tcost the earth.

RotoSpa canalso supplyswim spas, in-ground spasand commercial

spas. They havethe only portable

commercial spas inthe UK. These are

great for events as theyhold three times more water,

with DE filtration technology to ensure crystalclear water for multiple use.

The company has a team of engineers tooffer expert advice, alongside pool and spaparts, accessories and chemicals.

RotoSpa builds hot tubs on site in theMidlands and works together with a numberof Holiday Parks to ensure that staff aretrained to safely maintain the hot tubs forboth the parks’ and their customers’ peace ofmind.

For holiday parks with glamping, Rotospa cannow supply small biomass boilers to heattheir tubs, they can even supply hot water fora shower too!“At Rotospa we are aware that someglamping sites would love to have hot tubsbut they don’t have the electricity supplyrequired to power them. We have come upwith solutions using either outdoor portablegas fired or biomass pellet fuelled boilers.Call us to find out what we can build foryou,” adds Matthew.

www.rotospa.co.uk

Hot tubs are now thenumber onerequirement for onlinesearches and tend to bethe highlight of mostcustomers stay. LeadingUK hot tub manufacturerRotospa believes thatthey increaseaccommodationoccupancy by 25% anddrive out of seasonbookings.

A Tub for Every Kind of Holiday Park

a d v e r t o r i a l



Creating urban meadows is a fast andeconomical way of providing a strikingcolour effect to both large and small areasand can be used to both enhance theappearance of a facility or disguise orprovide an uplift to areas that may be of adull or unattractive nature.

Case Study 1At Paignton Zoo in Devon, a site was left in poor conditionfollowing some recent demolition work and it wasnecessary to ‘make-good’ on a very limited budget. Euroflorurban flower seed provided an excellent and beautifulsolution to a very tricky problem. A Euroflor Honey mix wasselected and this provided outstanding displays of colourand flower from early July through till the beginning ofOctober.

Catherine Mortimer, Head Gardener at the zoo stated: “Regular visitors coming to Paignton Zoo for years said theyhad never seen such a beautiful flower display in the zoosince they have been visiting. I truly feel that the displaycreated by Euroflor could compete with even of mostflamboyant animals in the zoos collection.”

Case Study 4A similar effect was taking place in Essex. Lake Meadows is a popular andextremely well-visited park in the heart of the town of Billericay and has beenreceiving much public praise for a flower meadow sown with a Euroflor seedmix called ‘Sarah Bouquet’ which provides height, colour and a prolongedflowering period.

“We have been overwhelmed that so many park users have commented onhow amazing theflower meadowis and how muchthey haveenjoyed it,” saythe Friends ofLake Meadows, agroup ofvolunteers andsupporters worktogether withBasildon Councilto maintain anddevelop the park.

Colouring the countryside…natura"y!

Case Study 2A little further down the coast into Cornwall, St Enodoc golf course selectedEuroflor in conjunction with the renovation of one of the tees. As it wasnecessary tochange the courseof a stream andbecause the bankswere bare, it wasdecided to sowsome Euroflorurban meadowflower seed inorder to providesome visualaesthetics to thehole.

Scott Gibson the course manager commentated, “The flower seed mixtureswe used were Ground Cover and Honey and the club membership wascompletely taken by the flower display and received many accolades throughthe season from visitors and garden enthusiasts. We had colour all the wayinto the latter part of October right up to the first frosts.”


Case Study 3In Doncaster, the Metropolitan Council trialed threeareas of wildflower planting with a variety of Euroflorseed mixes

“We were looking at ways to reduce grass cutting andthe sowing of wildflower seeds was an option:” statedGill Gillies , the Councils Assistant Director for theEnvironment, “The areas sown were in full bloomthroughout the summer prompting an influx ofcompliments on social media. Comments ranged from‘an amazing entrance into Doncaster, to an enormousbenefit to an abundance of wildlife.” www.rigbytaylor.com

Among the extra facilities at SilverdaleHoliday Park near Arnside is now a US-styleten-pin bowling alley with electronic scoringand computerised stats such as ball speed.

But bowling is not the only striking newattraction at the park. A new kids' soft-playzone, function rooms, bar extension and extrarestaurant seating have also been served up.

In addition, the leisure centre now includesan enlarged supermarket with an emphasison locally sourced food and drink, fromLakeland artisan bread and cured meats toCumbrian craft beers.

According to park owner Michael Holgate, itslatest investment is already receiving thethumbs-up from both holidaymakers andlocal people belonging to its leisure club.

The new features join the leisure centre'sswimming pool complex with spa and sauna,and a professional gymnasium with state-of-the art exercising equipment

In 2016, Silverdale Holiday Park is marking itssixtieth year under the Holgate family'sownership – and Michael says all the signsare that this could be its busiest season ever:

"We finalised plans for our newdevelopments before Cumbria's floodingproblems arose, but were determined topress ahead so they would be ready for thenew season," he said.

"In the event, the initial fall-off in enquiries inDecember was quickly replaced by a strongupswing as the year got underway – andbusiness levels are now higher than this timelast spring.

"Cumbria will always remain a dream holidaydestination for many people, and I thinkvisitors have been given extra confidence bythe resilience shown by our tourism industry,"said Michael.

Silverdale Holiday Park provides over 500caravan holiday homes to buy and to let,pitches for touring caravans, motorhomes andtents, and luxury timber-built camping pods.

Its many accolades include Cumbria Tourism'soverall holiday park of the year award twoyears ago, and a top gold award in 2016 from

00 www. holidayparksmanagement.com24 www. holidayparksmanagement.com

Holiday guests and localresidents are having ballafter the opening thismonth of a new £1mmakeover and extensionto the leisure centre at atop South Cumbriaholiday park.

Striking highlight of Cumbria park's

£1m leisure makeove#

botanist David Bellamy for its environmentalcare.

The Holgates first came to Silverdale in 1956from the Blackburn area in Lancashire whereMichael's grandfather, Billy, had started asuccessful caravan manufacturing business.

The family's plan was to both carry on theproduction side of the operation whilstrunning a holiday park in this scenic part ofCumbria, just over the Lancashire border.

In the event, the park enterprise proved evenmore commercially buoyant thanmanufacturing, and after Billy passed away,his son Frank decided to concentrate entirelyon developing Silverdale.

On what was formerly just over 100 acres ofgrass and scrubland, the park as it is todaybegan to take shape with extensivelandscaping and the introduction of newfacilities.

By the 1970's anoutdoorswimming pooland café hadbeen built, and in1999 the mainbuilding wasremodelled toinclude a newswimming pool,gym, restaurant,bar and shop.

The new leisurefacilities,combined withthe picturesquelocation of thepark with its spectacular view acrossMorecambe Bay, soon won Silverdale anational reputation for holiday excellence.

Today the business provides employment foraround 135 people, largely recruited from thelocal area where job opportunities are scarce,forcing some to move away from theircommunities.

Another local benefit, said Michael, is thatSilverdale offers holiday homes for sale,which don't impact on nearby housing stockby forcing up prices and creating "ghostvillages".

Under Michael's stewardship, the businesshas continued to expand and now comprisessix parks in Cumbria and North Lancashire, allhave which have benefitted from investmentin their facilitates.

The aim, he says, is to ensure that thecompany's name on every park it ownsremains synonymous with first-classsurroundings and good value holiday homeownership opportunities.

Silverdale, however, remains the company'sflagship – and prospective buyers of holidayhomes are often advised that they must joina waiting list until a unit or plot becomesavailable.

Like his father Frank, who passed away at thestart of 2015, Michael is a firm believer inrunning his business along sustainable linesand safeguarding the natural environment.

Botanist David Bellamy describes the park asa "glorious wildlife wonderland", andSilverdale has for many years been theholder of his prestigious Conservation Awardat its top gold level.

Ensuring that the park's natural heritageremains unaffected bychange is a priority forMichael – but in otherrespects, he is a keenadvocate of embracingnew ideas and consumerexpectations.

One recent example hasbeen the introduction ofnew top-end timber-builtcamping pods:

"We noted a few yearsago the traction thatcamping pods weregaining, and suspectedthat the trend would befor these to evolve in

terms of what they provided guests," saidMichael.

"I don't think that the simple concept of awooden tent is now a sufficient draw forholidaymakers who want a glampingexperience – there must be an element ofpampering involved.

"That's why the units we've chosen forSilverdale are closer in refinement to amodern caravan holiday home or lodge, anddon't involve sacrificing any creaturecomforts.

"Pods appeal to a very wide age range, butespecially to younger couples and familieswho want to enjoy the notion of a closerconnection with nature in the great outdoors.

"In fact, we are finding right across the park

that the type of experiences this industryoffers is appealing increasingly to newgenerations of couples and parents.

"The continuing popularity of motorhomes,for example, is attracting a younger marketof park holidaymakers, some of whom startby hiring and then go on to buy their ownvehicle.

"A while ago it was thought that touring wasrepresented by an ever-ageing customerbase, but for some years now we've seenthat trend go in to reverse.

"The same is true of holiday home ownershipwhich was once typified by mature coupleswith more leisure time on their hands,perhaps because their children were nowgrown up.

"Today, though, we often see those childrenthemselves investing in a holiday home sothat they and their young families can enjoyfrequent breaks throughout the year.

"But if the average age of park users is goingdown, expectations are certainly increasing –and I think businesses need to be aware ofthis if they are to carry on competingsuccessfully.

"The quality of the surroundings and facilitiesis obviously important, but so too is thestandard of hospitality offered by the parkand the welcome it provides.

"It's interesting that despite the millions wehave spent on Silverdale over the pastdecade, guests who review our park on-lineoften praise our friendly atmosphere as muchas anything else.

"Much credit for this must go to our parkteam, and is reason why our investments inSilverdale will continue to include asubstantial provision for staff training anddevelopment," said Michael.

There is more information about SilverdaleHoliday Park, and the five other Cumbriaand North Lancashire parks belonging tothe Holgates group, atwww.holgates.co.uk


Bowled over:Michael Holgatewith assistantmanager LisaStephenson roll outthe new facilitiesat SilverdaleHoliday Park



Their long-proven and exciting range of highearning 12v battery-operated Moto GP Bikes,F1 Racing Cars, Go-Karts, Bumper Cars andBumper Boats, are all twin seat for carrying a‘Parent and Child’, which can all safely beused either indoors or outdoors, withoutcreating any air or noise pollution… whichmothers especially appreciate, when they aretrying to get small children to sleep early inthe evening.

Due to their safe low-voltage source ofmotive power, they allow leading UK leisureoperators to provide their young Holiday Parkvisitors with the most profitable and fun touse range of battery rides available, withoutthe need to be near an electric socket, exceptfor when charging batteries.

All the rides are fullycontrollable by the operatorfor speed, volume andlength of play, and they canalso be set to run on free-play for use duringpromotional events such aschildren’s parties!

The new FUNSIZE Mini Animal and FUNSIZEMini Formula One Racing Car Ridesare the latest sensation fromWorld of Rides for 2016, andeach ride is fitted with a seatsensor in order to ensure thatthe child is safely seated at alltimes, as well as a front sensorto ensure that the ride stopsbefore it runs into anything.

The single rides can be used by all childrenbetween the ages of three and twelve yearsold, and as well as being able to turn 360degrees, and each ride plays exciting soundeffects whilst it is running, and LED lights arefitted all around the base… to both heightenthe appeal, and also to allow the rides to beoperated under low lighting levels, as anexciting attraction.

The FUNSIZE range requires only a 4.5M x4.5M (15ft x 15ft) track size, so they can beeasily situated in games rooms, cafeteriasand soft play areas.

Children’s rides are a very important part of

both attracting and retaining visitors andguests in holiday parks, as their childrenremain the single biggest influence tofamilies choosing a holiday destination to

visit.

Most of the major holiday parksacross the UK and Europe either

own these ridesthemselves, or have anoperator run them forthem, in order to ensure

that their visitors andguests enjoy the best time

possible, and keep returning again and again.

They also make a full range of other rides,including 240v static children’s rides, threeseat carousels and sand pit diggers… pedalquadricycles and water bikes… as well as 24vbumper cars, bumper boats and motorlaunches for use in above ground pools andnatural lakes!

These rides can all be viewed on theirwebsite: www.worldofrides.com In the event of any queries, then pleasecontact David Robinson on: [email protected] or 0191 4920999

With over forty-six yearsof service to the Leisure& Holiday Parkindustries, World ofRides remains one ofthe leading supplierswith the largest single-source range ofpay-to-play batteryoperated rides availableanywhere within the UK!

Indoors or Outdoors – A World of Fun

That’sentertainmentThat’sentertainmentHoliday Parks and entertainment go together like strawberriesand cream. We may have moved on from bonny baby andknobbly knees competitions but the need for family fun has notlessened in the slightest.

Park Holidays UK announced this month that it is spending £2million in 2016 to lay on morning, noon and night entertainmentto guests as part of their holidays. They have hired the services ofcult legend Timmy Mallett as well as providing a free programmeof activities, games, and live shows. These will includePaddington Bear who will host a marvellous marmalade picnic

for the kids, the darts gameshow Bullseye and Live Pro Wrestling.

Of course, not every park has the budget to provide starperformers and a furry mascot can build a following just asenthusiastic for a fraction of the price! So we have rounded up anumber of other forms of entertainment that will not only keepfamilies happy in the sun but on less temperate days as well.Bowling, for example, is a brilliant way to boost bar sales andyou would be surprised at how little space is needed. Every parkshould consider children’s rides and a proper playground as well.Because when the kids are happy, the parents are too.


Northern Leisure Group Ltd/Kiddy Rides haveteamed up with childrens television giantNickelodeon to produce their latest range ofcoin-operated rides.

The company is currently working on itsnewest addition, PawPatrol. PawPatrol is aCG action-adventure preschool series starringa pack of six heroic and hilarious pups. Theyall have a unique blend of problem solvingskills and cool vehicles. The show is featuredin the top ratings in many countries includingUK, Australia, Canada, Europe, India & Mexicoto name a few, and is currently the #1 sellingtoy brand in multiple territories.

The ride is based on Marshall and his FireTruck with the character riding alongside thechild in the front seat. "We chose to designthe ride based on Marshall as he is one ofthe primary characters and seems to be acertain favourite over the majority of young

viewers," states Gareth Jones, NorthernLeisure's Production Manager. "The Dalmationpup is the team’s brave fire dog. He'sexcitable and clumsy and definitely the mostcomedic character from the group driven byphysical slapstick humour which contributesto the reason why young viewers love himso much!" The Fire truck is produced in highquality coloured gel with features includinggreat sounds and bright LED lighting.

The first ride Kiddy Rides produced from theNickelodeon range was the evergreenlovable character SpongeBob SquarePants.

The ride is made entirely from self colouredgel coat and includes the characterSpongeBob with his pet snail Gary, ridingalong in their Krabby Patty Wagon. The ridefeatures pushbutton sound effects and asmall LCD display incorporated into the ride’sdashboard. The display shows colourful sing-

a-long lyrics that play in time with theshow's theme tune which can be heardthroughout the duration of the ride."The ride is extremely popular with bothOperators and children and is performingvery well on site. We also have highexpectations for the PawPatrol ride toperform equally as well. There's been aterrific amount of work involved producingthe rides to ensure the characters andvehicles represent their brands perfectly andwe're extremely pleased with the results!"concludes Gareth.

Both rides are available to order now fromKiddy Rides with expected full production forPawPatrol beginning May 2016.

www.kiddyrides.uk.com

Licensed Ride!!Totally Paw-Some

Jolly Roger (Amusement Rides) Limited is aleading manufacturer of licensed andpremium coin-operated kiddie rides. Since1988, Jolly Roger has built its leadershipposition and reputation for quality byincorporating innovative design.

Kiddie Rides form part of the leisure mixoffered by retail, they increase dwell time,which leads to additional spend for thelocation. A ride helps to relax parents and arelaxed parent is more likely to spend!Jolly Roger holds a wide range of new andused rides. One of the latest innovations isthe Ezee Swap; a video simulator platformwith interchangeable rides. Operators canswap their chosen rides and place them onthe platform to suit their environment.

This exciting coin operated simulator ride isaimed at the 3 – 7 age range and each rideoption offers 4 selectable on-screen trackscreating a thrilling experience that the childwill want to repeat again and again. Videosare easily swapped when changing the rideby inserting a flash card and dongle.

The Ezee Swap simulator is fitted with a 22”

TFT display which isfeatured on the insideof the platform.

The Ezee Swap ridemoves in a rocking and side to side motionfollowing the on screen footage. The ride isfully automatic, features pushable buttonsand playful sound effects.

The platform ride can be fitted withdetachable rides, which are easily changedon site. There is a wide selection of themedrides including a Bumble Bee, Racing Car andPropeller Plane, which feature a steeringwheel or grab handle.

The simulator platform ride is available in avariety of colours and can be customised todisplay company logos, as can many otherrides in the Jolly Roger range.

Cofton Country Holiday Parks recentlypurchased a Camper Van ride which they hadmade up to their own specifications. “I was looking for a ride that was in keepingwith the theme of the park, we already hada tractor from Jolly Roger which was re-

furbished and to a very high standard,” saysChris Jeffery of Cofton Country Holiday Parks.“I knew the Camper would fit in well on thepark as the kids are on holiday... I didn’texpect to be able to choose the colour letalone be able to completely design thecamper to our brand specification! The kidslove playing on the camper as thetouchscreen adds massive play value to theride. The ‘Cofton Camper’ now takes pride ofplace in our foyer.”

In addition, Jolly Roger used rides are a greatintroduction and cost-effective way to own achildren's ride. All our used rides arerefurbished to a very high standard and aresupplied with a three-month return to basewarranty and a twelve month health andsafety certificate. Please note that used ridesstock is limited due to high demand.

www.jollyroger.co.uk

from Jo"y Roge#A Tailor-Made Attraction


www.world of rides.com‘FAMILY FUN FOR EVERYONE!’Fabulous Finance Deals Available!

...our business is child’s play!WORLD OF RIDES


Crammed with music, videos, karaoke, bingo,race nights, quizzes, games and advertisingfeatures, The Entertainer has been designed tohelp drive footfall, increase dwell time andmaximize customer spend in a wide range ofvenues including pubs, clubs, holiday parks,hotels, university campus venues, and cruiseships.

It features a simple to use touch screenproviding instant access to a huge variety offeatures and allows total control ofentertainment programmes, including the abilityto plan events calendars and increase revenue.

Advertising templates provide the ability tocreate still or video animated adverts in a fewminutes, promoting food and drink, forthcomingevents and parties, or third party suppliers suchas taxi firms.

Mediatheme Operations Director Scott Williamsexplained: “Many features have remained firmfavourites for a while now and will always doso, but we’re constantly improving and updatingall features. The National Bingo game and thePulse jukebox have recently been introduced tothe already impressive list of features on thenew Entertainer.

Scott added: “The latest innovations mean thesystem delivers even more than before, notjust in fun and music but, just as important toour customers, more profitable revenuestreams, including advertising and the ability touse split room zoning.

“This feature means that two events can runconcurrently, perhaps music in one room and aquiz in another, or background music in oneand karaoke in another. It’s the nearest anyonewill come to pleasing all the people all of thetime!

“And we also provide an update service eachmonth, ensuring each system is kept up to

date with the very latest chart music releasesand customer requested songs, as well as thelatest video hits, new and classic karaoketracks, and new quiz questions,” he said.

The Entertainer is supplied with a free starterpack, with stationery, tickets, and pads for thecomplete entertainment experience. Each packincludes: a free pack of Game 5 disco bingotickets; one 6-to-view bingo pads; three stripsof bingo flyers, '12 games per strip'; two Bingodabbers; one cloakroom pad; and threeKaraoke request pads.

There are a number of finance optionsavailable, including a new purchase lease.To book a a free demonstration call 01572771363 or visit www.mediatheme.com formore information.

a" of the timeThe UK’s No 1 touchentertainment system,The Entertainer nowfeatures an all new,user-friendly interfaceand split room ‘zoning’capabilities supplied asstandard.

Now you can please all your customers

With unrivalled technical expertise and a large,established, mature customer base across thecountry, SB Machines has to be considered asone of the leaders in its field.

Managing director Paolo Sidoli states, "Whenwe first started presenting our equipment tothe UK in the mid- 90's the majority of our

clientele were owner-operators of familyamusement centres by the seaside. Over thepast 10-15 years we have seen the growth ofsupply of our equipment to Holiday Parks - asthe focus changed from Caravan Parks toHoliday Parks; and as operators, large andsmall alike, championed their locations asholiday experiences; we have seen ourequipment becoming more prominent.

“The great thing about kiddie rides, especiallyour rides, is that they are proven revenuegenerators and they present a soft andwelcoming image to any holiday park. Theyare easy to maintain and interestingly, they falloutside the scope of the Gambling Act,therefore they are not subject to intensescrutiny or punitive legislation. We havenoticed this sector to be extremely resilientdespite poor weather in the UK in recent years,

competition from foreign holidays, and therules regarding taking children out of schoolduring term. In fact, we have seen the seriousoperators come to the fore as they increasetheir investment in their indoor leisureofferings.

“Most of our equipment perfectlycomplements any entertainment offerings in aHoliday park with Double Pony Express,Tagadisco and Missile being our mostsuccessful models. Attractive, engaging andprofitable these rides bring out the best ofwhat our sector has to offer.

www.sbmachines.co.uk

Revenue Generato$

SB Machines Leisure ofPorthcawl, South Wales,has been established forover 20 years as one ofthe main suppliers ofItalian coin-operatedchildren’s rides acrossthe UK and Ireland.

SB Machines:

The diverse range is suitable for all age groupsand abilities. Every element has been designedto allow children’s imaginations to run wild andto give a free rein to their natural urge to beactive. There are various climbing elementssuch as climbing pyramids, jungle bridges, netramps, rope ladders and tunnels, an impressiverange of individual and group swings,trampolines, hammocks and aerial runways.Each play system comes with a wide range ofdifferent structural design elements in everyshape and colour that will blend harmoniouslyinto virtually any adventure landscape. Playworlds can be customised individually withrope ladders, ropes, tyres and numerous otheraccessories to meet every specific individualrequirement.

Swings are one of a playground’s mainattractions. Huck offers every type of swingoption a child could possibly want. Whether fortoddlers, nursery, primary school children oradults with limited mobility, Huck’s productrange has the right solution for everyone.

Climbing nets and ropes provide an excitingexperience for all young explorers looking foradventures. Huck’s large range of climbing nets

also acting as safety nets means children of allages can climb to greater heights. The ropesare especially appealing because they swing,bounce and vibrate, increasing the challenge ofthe climb. Huck pyramids make the most ofthe benefits of rope play equipment: the tautnet surfaces act as a play element but also asfall protection, enabling children to climb muchhigher. All Huck pyramids are available in mini,midi and maxi versions depending on thetarget age group and desired degree ofdifficulty. There is also a range of rotatingequipment from a spinning toadstool to a largeclimbing pyramid that caters for all ages andabilities seeking that rush of excitement.

Huck’s popular rope courses combinenumerous separate elements to create oneindividual play world. Rubber mats, hangingropes, wobble beams, climbing nets,clambering loops and rings, bars and manyother elements can be suspended betweenposts that are up to 3m high. Various bridgeconstructions and climbing games are also partof the fun. The course can be set up as a curve,triangle, square or polygon – whatever youchoose. Children over the age of 3 will have alot of space for their play fun and at the sametime train their fine motor skills

Trampolines are a must for any play area. Huckhas an extensive variety of trampolinesavailable in different shapes and sizes ideal forall age groups and abilities.For Huck’s full range of play equipment visitwww.huck-net.co.uk or ring 01308 421500 fora brochure.

Consult, design, install ...

To make your play scheme a real adventure, aswell as supplying the play equipment directlyto you, Huck offer a full solutions service fromconcept, design through to installation,

provided by AllPlay a wholly owned subsidiaryof Huck Nets (UK). They will design aplayground to suit any size, environment, agegroup and budget. Utilising Huck’s full range ofplayground equipment and supplementingwith OEM equipment if required, any area canbe converted in to an innovative andchallenging play environment to meetindividual needs.

“In order to deliver the high quality play spaceyou dream of we will work with you to fullyunderstand your requirements. This focusedapproach ensures that age-appropriate playneeds are catered for, that the proposed playarea is innovative, physically challenging,educational and mentally stimulating.” said AllPlay’s Senior Playground Design Consultant,Tony Lucas “We believe in creating spaces thatwill encourage children to play outdoors, havefun and meet new friends....playgrounds thatare fully accessible, inclusive and welcoming toall children and is an adventure they lookforward to every time they visit!”

For help with designing and installing anadventure playground contact All Play, partof the Huck Group, on 028 9756 5129 [email protected] or visit www.all-play.comfor more information on the full servicesprovided.

with Huck Net!!

Huck Nets (UK) based inBridport Dorset, offer aninnovative range ofpurpose-designed ropeplay equipment that willmake every playgroundan adventure. The rangeis ideally suited tooutdoor natural playenvironments and haslong been a popularfeature in parks andplaygrounds across theUK and Europe.

Make play an adventure



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lGBUSINESSmping

The appeal of driving a vehicleunder your own control is aconcept that never loses appealwith children, and Formula K a fullyUK-based manufacturer of fun vehicles has built a heritage over 30 yearsof bringing this appeal to leisure venues around the world with itsmarket-leading range of vehicles and driving attractions.

In addition to the professional appearance of the vehicles it's importantthat a track is visible, kept attractive and well maintained. If theseelements are in place then the attraction becomes an easy sell to childrenand parents using the park.

An indoor site may typically allocate a 12 x 6 metre footprint whenconsidering a mini car driving attraction with 4-5 cars. For outdoorfacilities, where space is often more readily available, the design can bemore flexible to accommodate higher numbers of vehicles and a moreelaborate layout.

Formula K recently supplied Diggerland theme parks with a combinationof mini-cars totalling 52 vehicles, which will be operated across fourprime UK outdoor locations, demonstrating the versatility of what can beachieved with available space.

The company also has many attractions placed in holiday and recreationalvenues across the globe, and can name Warner Bros, Bourne Leisure'sButlins and Haven sites, Vale Holiday Parks as well as the Pontins groupas valued clients.

As well as these big players; Formula K finds as much satisfaction insupplying smaller private venues with a product that will addentertainment for the park’s guests and revenue to the park operators.

Formula K prides itself on the reliability of its vehicles. Having cars thatcan be relied on to be available for use with minimal downtime is thelifeblood of any successful driving attraction.

Probably the single biggest selling point of Formula K’s products is thebattery run-time. All the cars operate on a highly efficient 24v powerdelivery system, and voltage regulated charging system, meaning that innormal operations a battery changeover is unnecessary, and charging isas simple as plugging each car to a normal power supply and leavingovernight, ready for the next full days operation.

Without question the cars are built for longevity. It is not unusual formany operators to continue to use the same vehicles for 10 or moreyears.

The all-important cosmetic appearance can bemaintained in all environments, the bodywork is

self-coloured requiring only an occasional polishand the graphic work is colourfast, so

there is never a need for a weary orscruffy looking attraction; even

after many years.

www.formula-k.co.uk

The Perfect Formula!

Climbing Walls have become a staple attractionat many venues looking to offer fun activitiesfor both children and adults. InnovativeLeisure’s variety of climbing walls availablecontinues to grow with the most recentaddition being the fun and colourful KlimeWallz range. These walls are often referred toas “fun walls” and are seen by many as a newand exciting twist to the climbing wall.

These walls can be combined to create anappealing climbing environment to suit spaceand budgetary requirements. Each design isavailable in a variety of different sizes to suit atarget age range and ceiling height. TheClimber Timer upgrade on these walls adds acompetitive edge, while the illuminated LEDhandhold upgrade adds ever more eye-catching detail to the walls.

For confidence in safety all Innovative Leisure’sclimbing walls utilise hydraulic auto belays andto give operators total peace of mind, comecomplete with ADIPS inspection and full UKNAFLIC design review. The walls are suitablefor both indoor and outdoor operation.

“We’ve been supplying fun climbing attractionsto a host of different customers throughout theUK since 2000,” said Innovative Leisure’smanaging director Phil Pickersgill. “They are ahugely popular attraction for almost all agesand are ideal for holiday parks and othervenues looking to add a physically challenging,exciting and entertaining activity. CheddarWoods Resort and Spa in Somerset is a goodexample of such an installation, where weinstalled a ‘grip-a-rock’ wall featuring anupgraded finish which is indistinguishable toreal rock.”

Innovative Leisure also supplies SkyTrail HighRopes courses and junior ropes courses, SkyTykes, both attractions again fully certifiedunder ADIPS. SkyTrail High Ropes adventure

courses offer an exciting, adrenaline filled andchallenging experience through an assortmentof different elements, all in total safety via aunique, continuous belay overhead tracksystem. This also allows participants to passone another, which has a crucial impact onhourly capacity by eliminating bottlenecks andqueuing.

Among recent openings has been that at NorthBay Railway in Scarborough, a popular localtourist attraction. The park offers a collection ofimmaculately maintained mini engines, whichtravel to the other side of the bay along thescenic Scarborough coast. And now it also toappeals to a more adventurous audience withthe installation of a Sky Trail High Ropescourse. The double level Navigator takesvisitors far from their comfort zone to face itsmany rope-based activity elements.

Designed and installed by Innovative Leisurespecialist team above the tracks the traintravels directly beneath the course, the SkyTrailoffers a whole new perspective of thePeasholme Park site. Junior Sky Tykes courses are scaled downversions of the high ropes courses and are forchildren aged 2 and 7. Utilising the samesafety harness system for participants, parentsor chaperones are able to walk alongside theirchildren as youngsters move through thedifferent elements.

Among the Sky Tykes installations that havebeen completed are those at three differentCenter Parcs sites in the UK, Longleat Forest,Sherwood Forest and most recently WhinfellForest in Cumbria. All the installations providea 10 pole course with 17 different elementsand a capacity for 20 children at any one time.

Water-based attractions are always popularwith children and Innovative Leisure offers theWater Wars and Downpour Derby products to

cater to this requirement. Water Wars is awater balloon battle game in which playersuse a catapult to fire water filled balloons ateach other while the Downpour Derby putsfour participants into a race to fill waterbuckets above their opponent’s head bycranking a handle. The slowest to crank hastheir bucket tipped on them and is drenched!Recent installations of these attractions include,Spring Barn Farm in East Sussex and FinkleyDown Farm in Hampshire (inflatable WaterWars) and Fishers Farm Park in West Sussexand Crealy Adventure Park in Cornwall(Downpour Derby).

www.innovativeleisure.co.uk

with I%ovative LeisureWith over a decade ofexperience andhundreds of attractionsinstalled around the UKand EU, InnovativeLeisure offers anextensive range ofunique adventureattractions suitable formost venues. Sourcedfrom around the world,these include climbingwalls, high ropescourses, junior ropescourses and watergames, all of which areparticularly suitable forholiday parks, resorts,caravan parks, campsitesand other familyorientated outlets.

Watch Your Profits Climb


www. holidayparksmanagement.comwww. holidayparksmanagement.com

Bowling is a great activity that all types ofcustomer flock to over and over again. It’seasy to maintain and requires no specialknowledge or dedicated staff to keep it goingstrong. Plus, with new offerings like HDscoring and visuals as well as a wide varietyof exclusive masking and lane themes,Highway66 is a great fit for any center andprovides an impact that will keep its appealover time.

A typical 6-lane installation requires just 1200square feet and takes just 7 days to install. Allinstallations are carried out by QubicaAMF’sapproved technicians.

No special shoes or equipment are required.Also, it’s social and helps multiple people playtogether building that personal connectionand creating lasting memories.

Highway66 provides an excellent return withtypical facilities paying back their investmentin 10-16 months. Also, considering thatHighway66 keeps its appeal over time, itcontinues to deliver year after year it makes afantastic long-term reliable revenue producer.Financial packages are available, tailored toindividual business needs. To find out morecall QubicaAMF on 01442 286500.

QubicaAMF has completed more than 3000mini-bowling installations.

About QubicaAMF QubicaAMF Worldwide is the world’s leadingmanufacturer and marketer of bowling andmini bowling products. With worldwideheadquarters near Richmond, Virginia and

European headquarters in Bologna, Italy, thecompany offers a complete line of high-quality, innovative solutions for new andexisting bowling and entertainment centers.

QubicaAMF has over 75 years of experience,an installed base of more than 10,000 centersworldwide and can provide the perfectcombination of bowling equipment, productsand services to build a traditional bowlingcenter, an FEC or entertainment facility to suitany budget. The company has sales offices in10 countries, a distributor network withworldwide reach and maintains the largestR&D team for software, electronics andentertainment systems in the industry.

Additional information about all ourproducts is available atwww.qubicaamf.co.uk

www. holidayparksmanagement.comwww. holidayparksmanagement.com

QubicaAMF’s Highway66mini bowling system is agreat solution for thoselocations with limitedspace. Highway66 offers all theexcitement of traditionalbowling in a scaleddown version to fit theexisting space andbusiness models ofamusement and FECfacilities

Life in the Fa& Lane

36


However, the self-catering market has alwaysshown a sense of resilience and asholidaymakers were forced to look for bettervalue in their holidays, the ‘staycation’ factorboomed. A major benefactor was, of course,the holiday park.

In 2016, the phenomenon still breathes lifeand boasts higher figures than pre-recession.This remains good news for holiday parks.With falling oil prices and internationalsecurity issues plastered all over the news,leisure-seekers are more likely than ever toput fuel in their car to go on their holidays inthe UK, especially for short-breaks.

So, with holidaymakers being driven nicelytowards the open arms of UK holiday parks,what are the main issues of the day forholiday park managers?

New behaviour, higher expectations

Guests are more demanding. They have morechoice, more flexibility, and more say in aconnected world. The domestic tourismmarket is also changing demographically. Thegreatest growth areas are the retiree andhigher social group (or ABC1) markets. Thetrend towards staycations is becomingincreasingly concentrated at the upper end ofthe market, while much of the current UKtourist infrastructure is concentrated at thelower end.

Holiday park operators are starting to addressthis shift; many of them are investing inglamping facilities or other luxuryaccommodation and products to encourage anew kind of experience on site. Cateringwith, and selling, local produce is alsobecoming more important, as is promoting‘wellness’ to a growing band of new clienteleby providing, for example, spa days and arange of life-affirming activities.

More online visibility, more connectivity

Holidaymakers now expect to be able tobrowse a holiday on a responsive websitefrom their mobile or tablet. They want to seetop quality, attractive photography and clear,

honest information about what kind ofholiday experience they will get. They alsoexpect to be able to book their holiday onlinethere and then through a clear, responsivebooking engine. And God forbid if adestination doesn’t have WiFi! Holiday parkowners can look into improving theirwebsites and connectivity to dramaticallyreduce turn-aways from potential guests andtherefore any loss of precious revenue.

Operational and administrative overload

If you’re out on the road as much as we are,you will often hear park owners say,“Owning, managing or working on a park is away of life, not a job.” Life is verydemanding; there are copious hours of roundthe clock admin, year-round stress keepingup occupancy levels, producing effectivetargeted marketing, and keeping the siteitself maintained. Getting a good overview ofthe operational status of the business whilekeeping a hand on all the nuts and bolts ofrunning a busy holiday park is paramount toan owner or manager.

So the holiday park environment has becomechallenging; it’s no longer okay just to receivebookings and carry out general maintenanceand upkeep. It’s about really knowingcustomers, nurturing those relationships,planning smarter, constantly innovating andreacting to trends, and providing a gold starcustomer experience.

This is where a good PMS needs to step in,and Anytime Booking fits the bill

Anytime Booking is a PMS (propertymanagement software) that makes lifeeasier for park owners and the very busymembers of staff who work on site,addressing the challenges above.

Designed specifically for this sector, AnytimeBooking is a responsive online booking andsite management software that enablesparks to sell holidays online, market throughother channels such as Trip Advisor,Booking.com and Pitch Up, handle payments,manage reception, reduce admin, reduce

running costs and produce a whole host ofoperational reporting and segmentedmarketing to the customers they want toattract. We also give parks the opportunity tosell activities, courses and any other extrassuch as fire-pit hire, logs, welcome packs, giftvouchers, tickets to barbecue nights, youname it.

"Not only has Anytime Bookingrevolutionised how I run my business, andkept it open all year round,” says AndrewRadford of Home Farm Camping andCaravanning Park, “an additional andwelcome bonus is that we have had amassive increase in bookings. Before, I wasoften unable to get back to customers soonenough. Keeping track of payments, receipts,who is on site and who is arriving are all sosimple with Anytime Booking – the systemeven sends out email communication,directions and a map on its own! What betterservice could you give to your guests?”

If you want Anytime Booking to help yourholiday park go the extra mile to deliver agold standard customer service, pleasecontact us on 01326 574660 [email protected].

www.anytimebooking.co.uk

In recent years, the UKholiday market has beenreally up against it.Soaring fuel prices, thecredit crunch and somepretty crummy weathersaw holidaymakerstightening their beltsand opting for cheapholidays abroad orstaying at homealtogether.

The challenges of a holiday park: increased demand require! increased i%ovation


The UK’s Leading Outdoor Show for ParkHomes & Leisure Lodges returns once againto Stoneleigh Park in Warwickshire toshowcase the very latest in design andconcepts from Most of the UK’s Leadingmanufacturers, park owners, park operatorsand others in the trade are offered a uniqueopportunity to spend quality time withmanufacturers, view new models and otherhomes on display and consider newconcepts and designs. It’s a perfectenvironment to do business and also agreat chance to simply catch up with friendsand colleagues in the relaxed atmosphereand surroundings.

Over 50 show homes to explore and viewfrom the UK’s leading manufacturers – at thetime of going to press Cambrian, Pathfinder,Wessex, Lindera, Homeseeker, Oakgrove,Pemberton, Omar, Sovereign, Prestige,Tingdene, Willerby, Manor and Stately-Albionalready signed up to be in the one place atthe same time – what better way to reallycompare the market!

All that PLUS numerous industryrelated exhibitors covering everyaspect of this lifestyle from LuxuryPark Operators, Refurbishment,Decking, Insurance, Finance,Specialised Estate Agents, Coatings,Garages, Electrics, Heating Etc. etc.

For those who haven’t been to theshow its an outside event, set ongrassy areas with easy access in thebeautiful surroundings of StoneleighPark, Warwickshire - giving visitors awonderful feel for that quality ‘Leisureor Park Homes lifestyle’.!

! FREE ENTRY, CAR PARKING & SHOWGUIDE

! SAT NAV – CV8 2LG (NAEC, STONELEIGHPARK, WARWICKSHIRE (in betweenKenilworth & Leamington Spa

! 2016 DATES: 9th (TRADE PREVIEW DAY)& 10th – 12th JUNE (GeneralPublic/TRADE)

! Show opens daily at 10am. Dogswelcome if kept on leads. Catering onsite

FOR FURTHER INFO VISIT:-www.parkhomeandleisure.co.uk or callthe Organisers on 01789 491451

With so much to see, you may want toextend your visit. So why not stay the nightat the Stoneleigh Lodge hotel or in theBeautiful nearby towns of Kenilworth,Warwick or Leamington Spa? The Venue alsohas on-site overnight stay facilities formotorhomes and caravans.

00 www. holidayparksmanagement.com38 www. holidayparksmanagement.com

This annual event isfirmly established as the‘MUST VISIT SHOW’

Dates for your Diary are: 9th June (Trade Preview Day) & 10th – 12th June(General Public/Trade)

The World of Park and Leisure Homes Show - June 2016Stoneleigh Park (NAEC), Warwickshire

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Holiday Park Management magazine May Issue

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