© Copyright Fox Financial Planning Network™ 2015 © Copyright Fox Financial Planning Network™ 2015
How to Get Started with Adding
PFP Services to Your Practice
Presented by
Deborah Fox Founder, Fox Financial Planning Network™
www.FoxFinancialPlanningNetwork.com
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Speaker Biography
Deborah Fox has been a practicing financial planner for
30 years and is founder of Fox Financial Planning
Network™.
Deborah is nationally known for her unique planning
processes and for instructing and consulting tax
professionals and financial advisors on how to set up a
holistic pfp practice to work efficiently and increase
revenues, all while delivering a higher level of client
services.
Deborah resides in San Diego, CA and is regularly
sought out for national media interviews and speaking
engagements.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
“Begin With the End in Mind.” The Seven Habits of Highly Effective People
by Steven Covey
How Can You Succeed?
Plan ahead and avoid the
mistakes most advisors make.
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American Institute of CPAs © Copyright Fox Financial Planning Network™ 2014
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs © Copyright Fox Financial Planning Network™ 2014
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Will You Offer
Financial Planning or
Wealth Management Services?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Spending Plan
Insurance
Investments
Readiness to Retire
Retirement
Estate Planning
Charitable Giving
Medicare
Social Security
Business Planning
Potential Areas of Advice
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Will you offer advice in-house or will you outsource
by partnering with another advisory firm and share
revenues?
Who in your firm will offer the advice?
If you will personally provide advice in particular
planning areas, which ones?
How will you register? Registered Representative,
RIA or IAR?
Who will handle compliance?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
How will you charge for your services?
Who is your ideal client (middle income, affluent,
business owners, executives, personality, specialty
area, etc)?
How many of these client relationships do you
want?
How will you position yourself in the marketplace?
Under what name and business entity will you do
business?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Will you offer advice in-house or will you
outsource by partnering with another
advisory firm and share revenues?
• For in-house, will it be a solo advisor, ensemble firm
operating out of one office, multiple advisors in
multiple offices or a designated team providing
advice (such as a central financial planning
department)?
• For outsourcing, will you partner with another CPA
firm or another type of advisory firm that doesn’t
provide tax advice? (Or do you want to stop
preparing tax returns?)
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
If you will personally provide advice in
particular planning areas, which ones?
• One or two?
• Most areas?
• Or will you just be the overseer?
• Who will be part of your team of professionals?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
How will you register? RIA or IAR?
Registered Representative with a
Broker/Dealer?
• What are your state requirements?
• Registered Investment Advisor (RIA) – Your own
stand alone advisory firm
• Investment Advisor Representative (IAR) – You are
under someone else’s RIA
• You can be an IAR under a Broker/Dealer if you
choose a hybrid compensation model
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Who will handle compliance?
• VERY important!
• Relatively easy to handle if you set up proper
compliance procedures initially
• Someone in the firm needs to be the designated
compliance officer (that may be you to start!)
• Establish a relationship with a professional
compliance professional that can help keep you
up-to-date and compliant
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
How will you charge for your services?
• Commission only or Fee-only
• Combination of commissions & fees
• Hourly
• Project-based
• Asset Under Management (AUM) fees
• Annual retainers
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Who is your ideal client (middle income,
affluent, business owners, executives,
personality, particular planning needs, etc)?
• Analyze your existing client base. Who do you enjoy
working with the most? What are their common
characteristics?
• What type of client would benefit most from the
business model you would like to adopt?
• Who would appreciate and be able to afford your
services?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
How many of these client relationships do
you want?
• For integrated financial planning or wealth
management services, one full-time advisor can
effectively serve 50 to 100 clients
• This number can increase for hourly or project-based
modular planning services.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
How will you position yourself in the
marketplace?
• Holistic planning?
• One-time plan? Ongoing?
• Overseer of all areas of the client’s finances?
• Planning on an “as needed” basis?
• What is your value proposition to your client?
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Creating Your Business Model
Under what name and business entity will
you do business?
• Keep your tax practice and financial planning practice
separate! (Important for compliance reasons.)
• Sole proprietorship, LLC or S- or C-Corp?
• Will your name be included in the name of the
business? Think about succession plans.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Other Important Considerations
Delegation of Duties
Using technology to build in
efficiencies to your practice
Systematize the delivery of your client
services (with the ability to
personalize)
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Other Important Considerations
Delegation of Duties
• Get buy-in from all who will be involved
• Sell the dream (happier clients, higher
revenues for the firm, systematized process,
work satisfaction, etc.)
• Determine “who does what”
• Consider each individual’s strengths and what
type of tasks he/she likes to do
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Other Important Considerations
Using technology to build in
efficiencies
• Use “The Cloud”
• Client Relationship Manager (CRM)
• Robust back-up system
• Financial planning software
• Document management system
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Other Important Considerations
Technology continued…
• Portfolio management system
• Web-based application for collaboration (for
joint case work, document storage,
accessible 24/7)
• Forefield Advisor
(Free to PFP Section members! $469 value!)
• Bob Veres’ Inside Information
(Free to PFP Section members! $349 value!)
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Create Your Own
“Starbucks Experience”
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Other Important Considerations
Systematize your planning services
• Hugely important!
• You will have a train wreck if you do not
create clear planning and service pathways
that are not organized and standardized
• Create a Workflow System – comprised of
workflows, corresponding procedures,
supporting checklists, templates and visual
aids
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Insurance & Spending Planning Workflow
1. (Assistant) – Check Client Documents – Check to make sure the clients have provided all insurance and spending documents necessary for Planner and Paraplanner to prepare for the meeting.
2. (Paraplanner) – Prepare Insurance Summary Spreadsheet – Download all client insurance policies and build the insurance summary spreadsheet. Make sure to include any important notes about specific policies and any other information the planner should know when completing the review.
3. (Planner) – Prepare Insurance Analysis – Use the insurance summary spreadsheet, specific insurance policies and the insurance analysis template to prepare the clients’ insurance analysis.
4. (Planner) – Discuss Insurance Analysis – The Planner should establish a time with the Paraplanner to discuss and review the clients’ insurance needs. This ensures that both individuals are in agreement and understand what needs to be prepared for the client report.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Insurance & Spending Planning Workflow
5. (Paraplanner) – Prepare Client Report – Prepare an Insurance Needs Analysis in planning software using the company template. Choose the appropriate pages and diagrams to include based on the clients’ coverage needs and what the Planner would like to demonstrate. Insert the Planner’s recommendations from the Insurance Analysis Report.
6. (Planner) – Review Insurance Report – Review the completed Insurance Report to make sure all information is correct and has been included.
7. (Planner) – Analyze Clients’ Current Debt – Complete a review of all debt the client owes. Decide if it would be appropriate to restructure, refinance, or pay off any particular debt while taking cash flow into consideration. Prepare any specific debt recommendations for the meeting.
8. (Assistant) – Print Meeting Materials and Update Planner – Print out all materials necessary for the meeting. This includes but is not limited to client exercises, visual aids, insurance & spending plan presentation materials and client agreements & disclosures. Update the Planner if there are any outstanding items or information the client needs to bring to the meeting.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
(Planner) Procedure for Preparing for the Meeting
1. Download the PDF of the client’s insurance policies and accompanying documents from client’s folder in CRM.
2. Prepare a summary of insurance policies using the Insurance Summary Template.
3. Perform an Insurance Analysis for the client (either in-office or outsource). See the Insurance Analysis Checklist, Explanation of Insurance Policy Language and Outsourcing Insurance Review Procedure for how to complete the analysis.
4. Prepare Insurance Recommendations for the clients. See Insurance Policy Analysis Template for how to prepare this information. See Sample Insurance Analysis Report for an example of what is presented to clients.
5. Analyze clients’ debt – mortgage, auto, student loans, any other installment debt, credit cards. Determine if it would be appropriate to restructure, refinance or pay down any particular debt. Interest rates, terms and cash flow should be taken into consideration.
6. Prepare specific debt recommendations for meeting.
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
PFP Section has a shortcut for you to
get systematized
• Pre-written workflows and procedures!
• You won’t have to start from scratch
• Fully customize to how you want to do things
Talk to us at the end of the day or at
our booth at the PFP Conference
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Attracting Clients
Put your business plan in writing
First tap your existing client base
Create a script
• Elevator speech (one or two sentences)
• Initial conversation with a prospective client
• Meeting to describe your services
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Attracting Clients
Create a Schedule of Meetings
Create descriptions of the financial
planning issues you will address
Create Engagement Standards
• Manage client expectations on the front end!
• Clarify what you expect from your client and
what they should expect from you
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Three Tasks To Get You Started
First create your practice in your mind
and then on paper (incorporating all who
would be involved)
Put the infrastructure in place (people,
compliance, technology, systems)
Begin with a few existing clients you
know well and with whom you have a
good relationship
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Coming Attraction Tomorrow
How to approach each area of planning
Tips to create a systematized planning
process by topic
A planning methodology that works
and that clients appreciate!
How to become indispensible to your
clients
© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
AICPA PFP Section Member Resources
Estate
Tax
Retirement
Investment Insurance & Risk
Management
Practice
Management
Legislative/ Regulatory
Professional Responsibilities
Consumer Content
PFP Section members, inclusive of CPA/PFS credential holders, have access to resources
on the latest planning strategies and trends in personal financial planning services so that
they can practice competently and profitably. Visit aicpa.org/pfp/resources.
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American Institute of CPAs
Resources
Find more resources for implementing a PFP
practice at aicpa.org/pfp/implementing.
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© Copyright Fox Financial Planning Network™ 2015
American Institute of CPAs
Questions
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