Enterprise Microblogging.

The implementation in the enterprise.

Do you already knowour presentations?

www.communote.com

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Use cases. Where can I usemicroblogging in companies?

How to communicate today?The revolution of

communication

Information

gets lost!

The problem:Telephone and E-Maildominate daily work…

cc and @all Mails

ClosedCommunication

No traceability and documentation

Structure and a

clear overvieware missing!

Are you confident about Communote

Enterprise Microblogging

and its use cases?

Status & conversationnotes

Other micro informations

Questions & answers

Sharing information e.g. links, documents, …

The use of Communote Social Communication as

independent communication channel to create visibility.

Did you create a Communote account?

www.communote.com

… and familiarised yourself with the features?

chronologicaldisplayof posted notes

View selectionby tabs

Selection of topics/blogs

Insertion of themessage includingattachments

Search: full text, Tagsand authors

Tagcloud

Display of authors

Administrationarea

Display of blogs

Selection of period

But you don‘t know,

how to really start with Communote?

Return

Security

Topics/ProjectsIntegration

Change Management

Enterprise 2.0 Strategy

We can help you.

Increase productivitywith modern communication.

Step by step.

Post IT Folie Topics/Projects

People Topics

Communication channels

The involvedand their roles

Meetings

Watch yourenvironmentprecisely.

Information/results from:

Conversations(discrete, im teams)

Telephone, E-Mail, Chat

Documents, Information

Working environment

Locations(Cities, in the office, at home, on the way)

Define concrete Goals that you

want to achieve by using Communote .

Improvement of

Innovation

Transparent

(project-)communication

Satisfiedemployees

Traceable

decisionprocesses

Get partners

from the Managementfor the use of microblogging in teamsfor topics and projects.

Also use microbloggingin Change Managementprocesses!

Act on the principle:

„Start small,

think big!“

7 Stepsto Success

Step1 Invite

Participants.

• Emphasize the concrete benefit of microblogging.

• Persuade and excite people about the idea of a new way

of open communication with short messages.

• Give a short introduction on Communote.

• Get supporters und first movers!

• Make sure all potential participants have access

to Communote.

Step2 Define

Topics and Fields of Use.

• Are there current topics/projects that lend themselves to

the use of Enterprise Microblogging?

(e.g. projects in diversified teams or with many stakeholders)

• Is there a general starting point for the improvement

of team communication?

(Exchange of status, ideas, current informations)

Schritt 2 Themen und Einsatzbereiche finden

Step3 Gain First

Experience.

• Gain first experience in a limited group of participants

with selected topics/projects.

• Give participants the possibility to familiarise

with the new way of communication.

• Collect and assess feedback.

• Evaluate potentials and further fields of application.

Define the

Rules of theGame.

Step4

• Define a few rules (of the game) based on your first

experiences.

• Declare which informations are to be found in the microblog.

• Agree upon tags (#hashtags) for topics/projects.

• Stipulate on when blogs are open to everybody or limited to

certain participants.

• Reach an agreement on the use with all participants

(e.g. no further communication by e-mail).

Step5 Integrationinto Existing Structures.

• Logo und design adjustments.

• Integration into corporate communication and

information portals.

(Wiki, SharePoint, Intranet, Instant Messaging, RSS).

• Use of Communote with mobile devices.

• Consideration of security guidelines, possible

installation behind the firewall.

• Consideration of microblogging in the corporate

Enterprise 2.0 strategy.

Take off.Step6

• Talk about Communote. Share your experiences.

• Communicate the benefit!

• Explain the handling of the tool.

• Avoid technical terms in explanations.

• Introduce Communote to a bigger group of participants.

• Implement the new way of communication into daily

work flows.

Expansion of Microblogging

to new Topics and Projects.

Step7

• Gain further multipliers.

• Expand Microblogging to more topics and projects.

• Increase the range significantly and include more

employees and departments.

1 Invite participants.

2 Define topics and fields of use.

3 Gain first experience.

4 Define the rules of the game.

5 Integration into existing structures.

6 Take off.

7 Expansion of Microblogging.

7 Steps in a nutshell:

Service Offering

Implementation

LicencingSaas

Consulting

About us.

Communote is a product of

Communardo Software GmbH.

Your partner

for collaboration in

companies.

Jens.Osthues@communardo.de

www.xing.com/profile/jens_osthues

Jens Osthues

www.twitter.com/jeos

Communardo Software GmbH

www.communardo.com twitter.com/communardoslideshare.net/communardo