Industry Snapshot for Auckland
The Retail Sector
October 2011
Prepared by:
Susan Fairgray
Economist
Social and Economic Research Team
Research, Investigations and Monitoring Unit
Auckland Council
Contents
Auckland Retail Sector in a Nutshell .......................................................................................................................1
Introduction..............................................................................................................................................................1
Definition and Data Sources ...............................................................................................................................1
Gross Regional Product…………………………………………………………………………………………………………………………………… .3
Employment ............................................................................................................................................................4
Businesses ..............................................................................................................................................................7
Growth 2000-2010...............................................................................................................................................7
Firm Size Structure..............................................................................................................................................8
Retail Sectors ........................................................................................................................................................10
Clothing, Footwear and Personal Accessories Retailing ..................................................................................12
Department Stores Retailing .............................................................................................................................14
Hardware, Building and Garden Supplies Retailing..........................................................................................14
Motor Vehicle and Parts Retailing.....................................................................................................................16
Selected Retail Sector Location ........................................................................................................................17
Spatial Location of Retail ......................................................................................................................................20
Current Distribution ...........................................................................................................................................20
Growth 2000-2010.............................................................................................................................................21
Retail and Population ............................................................................................................................................22
Output and Employment ...................................................................................................................................22
Spend ................................................................................................................................................................24
Foreign Ownership in New Zealand’s Retail Sector .............................................................................................25
Global Trends in Retail..........................................................................................................................................27
Company Structures and Retail Commodity Chains.........................................................................................27
An Increased Focus on Sustainability ...............................................................................................................27
Online Shopping................................................................................................................................................27
Future of Large Format Retail and New Retail Spaces ....................................................................................28
Economic Projections to 2031...............................................................................................................................29
Employment ......................................................................................................................................................29
Total Output and Value Added..........................................................................................................................29
Auckland Economy Growth...............................................................................................................................29
Retail in the Rest of New Zealand.....................................................................................................................29
Retail and Population ........................................................................................................................................29
Future Retail Development ...............................................................................................................................30
Conclusion.............................................................................................................................................................32
Auckland Retail Sector in a Nutshell
• Retail contributed $2,982.5 million (1995/96
prices) to Auckland’s gross regional product
(GRP) (6% of GRP), with an average output of
$41,600 per employee. Auckland’s retail sector
has one of the highest productivity premiums
among all sectors when considered against
national retail employees.
• In 2010, retail trade was Auckland’s second
largest employment sector, with 60,810
employees (9.9% of employment).
• The largest shares of retail employment were in
supermarkets and grocery stores; clothing,
footwear and personal accessories retailing; and
pharmaceutical and other store-based retailing.
• Retail grew by 6,180 employees (+11.3%) in
Auckland between 2000 and 2010, with growth
spread across a range of sectors.
• In 2010, Auckland had 11,704 retail businesses
(6.5% of businesses).
• The largest number of retail businesses were in
pharmaceuticals and other store-based retailing;
clothing, footwear and personal accessories
retailing; specialised food retailing; and
supermarkets and grocery stores.
• Auckland grew by 2,060 retail businesses
between 2000 and 2010, equating to an average
annual growth rate of 2.0%, slower than the
economy overall (2.5%).
• Approximately one-third of New Zealand’s retail
employment is within small to medium sized
enterprises (SMEs) and 51% in large firms
(100+ employees). It has become more
concentrated into large firms over the last
decade.
• Retail employment is geographically pervasive
but also has distinct concentrations of activity in
a hierarchy of centres and employment areas
across Auckland. The largest retail locations by
employment include Albany, Wairau Park,
Glenfield, Westgate, Henderson, New Lynn, St
Lukes, the CBD, Newmarket, Sylvia Park,
Botany, Manukau and the Airport.
• In 2010, over half of Auckland retail employees
were in growth centres. A further 28% of retail
employment was in business areas.
• The largest share of retail employment growth
occurred in town and sub-regional growth
centres; production and distribution and ‘other’
business areas. Generally, growth centres had a
larger quantum of growth, although grew slower
than business areas.
• The 49.1 retail employees per 1,000 Auckland
residents was below that in the rest of New
Zealand. Meanwhile, the retail GRP output of
$2,043 per capita in Auckland was above that of
the rest of New Zealand.
• On average, Auckland households spend more
than households elsewhere in New Zealand,
ranging from 2% above Wellington households
to 22% above households in the rest of the
North Island (less the Wellington and Auckland
regions).
• In 2009, 28% of New Zealand’s retail
employment was in firms with some level of
foreign ownership. There is limited evidence to
suggest this share is increasing.
• Retail employment in Auckland is forecast to
grow by 10% (+8,797) between 2007 and 2031,
occurring at a progressively slower rate.
• Productivity is forecast to increase in Auckland’s
retail sector, with value-added per employment
expected to grow by 44% to 2031. Part of this
will be enabled through Auckland’s unique
spatial structure where each worker will be able
to serve a larger share of households and
spend.
1
Introduction
The retail sector has a large impact on Auckland’s spatial
economic structure and urban form. It is a major driver of
how the city expands and influences the distribution of
activity in other sectors. Patterns of retail development
also have a large influence on households’ accessibility
to goods and services, and therefore, enablement. This
occurs through their travel and time efficiency as patterns
of retail development determine how far people have to
travel and the number of trips required to meet their
needs.
Retail is largely driven by domestic consumption and is
constantly evolving in its character and form. This is
reflected through changing retail formats, with New
Zealand generally lagging international trends by a
decade. Auckland as New Zealand’s largest market is a
key retail hub where a broad range of retail activity is
supported within a complex spatial structure.
This report1 provides a comprehensive snapshot of the
structure of Auckland’s retail sector in 2010; outlines the
forecast situation to 2031; and identifies global trends in
retail.
Definition and Data Sources
Retail trade “includes units mainly engaged in the
purchase and on-selling, commission based buying, and
commission based selling of goods, without significant
transformation, to the general public”2.
A range of data sources are used in this report. Each has
its own merits. Where possible, the most appropriate data
source was used:
1. Gross Domestic Product3 – This is taken from
Infometrics’ national and regional quarterly GDP
1 This report is a summary of information from the
technical report Auckland Council (2011). Retail in Auckland, prepared by the Retail, Investigations and Monitoring Unit, May 2011. 2 Australian Bureau of Statistics/Statistics New Zealand
(2006). Australian and New Zealand Standard Industrial Classification (ANZSIC) 2006. 3 Gross Domestic Product is the total market value of all
final goods and services produced within a country in a given period of time (usually one year). This is also equal to the sum of the value added at every stage of production (the intermediate stages) of all final goods and services produced within a country in a given period of time.
series from 2000 to 2010 in 1995/96 constant
prices.
2. Employment and Geographic Units – The
Statistics New Zealand’s Business Demographic
Survey 2000 to 2010 is based on the Statistics
New Zealand Longitudinal Business Frame
(LBF) and gives an annual snapshot (as at
February) of the structure and characteristics of
New Zealand businesses. The series covers
economically significant individuals, private and
public sector enterprises that are engaged in the
production of goods and services in New
Zealand.
3. Economic Projections to 2031 – The
Economic Futures Model4 provides projections
of employment, value-added and total output
across 48 industry sectors in Auckland to 2031.
4. Estimated Population – The Statistics New
Zealand Sub-National Estimated Population
statistics (June 1996 to June 2010) use a 2006
base year and also account for the undercount5
within the Census Usual Residents population.
5. Retail Spend – The Statistics New Zealand
Retail Trade Survey estimates the retail trade by
category within Auckland and New Zealand.
Table 1 identifies the broad sub-sectors within the retail
sector and the activities within each sub-sector.
Differences exist between the classification systems used
for retail employment data, retail spend categories and
the activities used to categorise the retail sector as a
whole for GDP estimates.
Employment data uses the 2006 classification structure
outlined in Table 1. However, GDP and retail spend data
use the broader 1996 classification structure, which
would capture other activities across a range of other
sectors in the 2006 classification structure.
4 Market Economics Ltd and Auckland Council (2011).
Auckland Region Economic Futures Model. 5 This often includes some people overseas during the
Census and some people within groups (eg: homeless people) difficult to capture within the Census.
2
Retail sub-sector Retail activities
G391100 Car Retailing
G391200 Motor Cycle Retailing
G391300 Trailer and Other Motor Vehicle Retailing
G392100 Motor Vehicle Parts Retailing
G392200 Tyre Retailing
G400 Fuel Retailing G400000 Fuel Retailing
G411 Supermarket and Grocery Stores G411000 Supermarket and Grocery Stores
G412100 Fresh Meat, Fish and Poultry Retailing
G412200 Fruit and Vegetable Retailing
G412300 Liquor Retailing
G412900 Other Specialised Food Retailing
G421100 Furniture Retailing
G421200 Floor Coverings Retailing
G421300 Houseware Retailing
G421400 Manchester and Other Textile Goods Retailing
G422100 Electrical, Electronic and Gas Appliance Retailing
G422200 Computer and Computer Peripheral Retailing
G422900 Other Electrical and Electronic Goods Retailing
G423100 Hardware and Building Supplies Retailing
G423200 Garden Supplies Retailing
G424100 Sport and Camping Equipment Retailing
G424200 Entertainment Media Retailing
G424300 Toy and Game Retailing
G424400 Newspaper and Book Retailing
G424500 Marine Equipment Retailing
G425100 Clothing Retailing
G425200 Footwear Retailing
G425300 Watch and Jewellery Retailing
G425900 Other Personal Accessory Retailing
G426 Department Stores G426000 Department Stores
G427100 Pharmaceutical, Cosmetic and Toiletry Goods Retailing
G427200 Stationery Goods Retailing
G427300 Antique and Used Goods Retailing
G427400 Flower Retailing
G427900 Other Store-Based Retailing n.e.c.
G431 Non-Store Retailing G431000 Non-Store Retailing
G432 Retail Commission-Based Buying and/or Selling G432000 Retail Commission-Based Buying and/or Selling
G Retail Trade G Retail Trade
Souce: Statistics New Zealand, Business Demographic dataset.
G427 Pharmaceutical and Other Store-Based Retailing
G412 Specialised Food Retailing
G421 Furniture, Floor Coverings, Houseware and
Textile Goods Retailing
G422 Electrical and Electronic Goods Retailing
G423 Hardware, Building and Garden Supplies
Retailing
G424 Recreational Goods Retailing
G425 Clothing, Footwear and Personal Accessories
Retailing
G391 Motor Vehicle Retailing
G392 Motor Vehicle Parts Retailing
Table 1. Retail sub-sectors and activities within the 2006 Australia New Zealand Standard Industrial Classification System
3
$41,597
$79,292
$32,035
$66,366
$-
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
$90,000
Retail Total
Tota
l ou
tpu
t p
er
em
plo
yee
Auckland Rest of New Zealand
Source: Infometrics Ltd and Statistics New Zealand.
Gross Regional Product
In the year to June 2010, retail contributed $7,986.3
million6 (6%) of New Zealand’s GDP, making it the eighth
largest sector. Auckland contributed 37.3% of this, above
its share of national retail employment (31.5%). This
suggests Auckland retail is more productive than in the
rest of New Zealand. Part of this is due to higher
productivity in Auckland generally.
Retail contributed $2,982.5 million to Auckland’s gross
regional product (GRP) (also 6% of GRP). The average
Auckland retail employee contributed $41,600 of GRP.
This is below the Auckland average ($79,300). Yet, when
considered against retail employees nationally,
Auckland’s retail has one of the highest productivity
premiums among all sectors (29.9% above the rest of
New Zealand). Part of this occurs through the Auckland
regional effect in general, but is likely to be greater for
retail given the importance of a larger market in
supporting a greater amount and scope of retail activity.
6 This is in 1995/1996 NZD prices.
Retail GRP grew by 3.3% on average over the last 10
years, faster than the Auckland economy overall (2.6%).
This increased retail’s share of GRP, which has also
occurred in retail nationally. Retail growth broadly follows
the direction of economic growth overall. Since 2008,
Auckland retail experienced negative annual GRP
growth, in line with the rest of the economy, but becoming
less negative over the last year. In the long-term,
Auckland retail has grown more than both the Auckland
economy as a whole and retail in the rest of New
Zealand.
National productivity has increased across the last
decade and is heightened in Auckland, and even further
in Auckland’s retail sector. This is seen in faster output
per worker growth in Auckland retail than in the Auckland
and national economies overall. Retail trade has also
grown at a faster rate in New Zealand’s other main city-
regions, Wellington and Canterbury
Figure 1. Productivity differentials between Auckland and the rest of New Zealand, 2010
4
-6.0%
-4.0%
-2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
Jun-00 Jun-01 Jun-02 Jun-03 Jun-04 Jun-05 Jun-06 Jun-07 Jun-08 Jun-09 Jun-10
An
nu
al p
erc
en
tage
ch
ange
in
GR
P
Year ended
Retail trade Total economy
Source: Infometrics Ltd and Statistics New Zealand.
Figure 2. Annual retail and total GRP growth in Auckland, 2000-2010
Employment
In 2010, retail trade was Auckland’s second largest
employment sector, with 60,810 employees (9.9% of
Auckland’s employment). Auckland contains 31% of New
Zealand’s retail employment – slightly lower that its share
of employment overall (32%).
The largest shares of retail employment were in:
• Supermarkets and grocery stores
• Clothing, footwear and personal accessories
retailing
• Pharmaceutical and other store-based retailing.
Retail in the rest of New Zealand shares the same key
retail sectors as Auckland. When supermarkets and
grocery stores are excluded, the structures become more
similar as the rest of New Zealand has a substantially
larger share of retail employment in supermarkets and
grocery stores than Auckland.
5
Retail sector
Employment ShareNet
change
Annual
average
growth
rate
%
change
Net
change
%
change
Motor vehicle retailing 2,800 5% -1,160 -3.4% -29.3% -660 -19.1%
Motor vehicle parts retailing 1,140 2% 200 1.9% 21.3% -80 -6.6%
Fuel retailing 2,240 4% -1,300 -4.5% -36.7% -510 -18.5%
Supermarket and grocery stores 14,170 23% 1,160 0.9% 8.9% -510 -3.5%
Specialised food retailing 4,310 7% 1,240 3.5% 40.4% 80 1.9%
Furniture, floor coverings, houseware and textile goods
retailing 2,780 5% 140 0.5% 5.3% -450 -13.9%
Electrical and electronic goods retailing 3,160 5% 1,310 5.5% 70.8% -290 -8.4%
Hardware, building and garden supplies retailing 4,540 7% 500 1.2% 12.4% -870 -16.1%
Recreational goods retailing 3,030 5% -230 -0.7% -7.1% -440 -12.7%
Clothing, footwear and personal accessories retailing 8,760 14% 3,020 4.3% 52.6% -810 -8.5%
Department stores 5,390 9% -390 -0.7% -6.7% -850 -13.6%
Pharmaceutical and other store-based retailing 7,740 13% 1,540 2.2% 24.8% -430 -5.3%
Non-store retailing 680 1% 150 2.5% 28.3% 90 15.3%
Retail commission-based buying and/or selling 30 0% -45 -8.8% -60.0% 5 20.0%
Retail trade total 60,810 100% 6,180 1.1% 11.3% -5,690 -8.6%
Total economy 611,510 92,590 1.7% 17.8% -33,660 -5.2%
Source: Statistics New Zealand, Business Demographic dataset, 2000, 2008 and 2010.
2010 2000-2010 2008-2010
Growth 2000-2010
Retail grew by 6,180 employees (+11.3%) in Auckland
between 2000 and 2010, equating to an average annual
growth rate of 1.1% (compared to 1.7% for the Auckland
economy overall). Growth was spread across a range of
retail sectors, with the largest contributors being clothing,
footwear and personal accessories retailing,
pharmaceutical and other store-based retailing, electrical
and electronic goods retailing, specialised food retailing
and supermarket and grocery stores. Meanwhile,
substantial employment declines occurred in fuel retailing
and motor vehicle retailing. Retail employment declined
across nearly all activity during the last two years as the
sector experienced the effects of the economic recession.
Retail grew faster in the rest of New Zealand7 (1.5%) than
Auckland (1.1%) over the last decade. However, it
declined in the last two years in both areas, and to a
greater extent in Auckland.
7 This refers to New Zealand less the Auckland region.
Table 2. Employment and employment growth by retail sub-sector in Auckland, 2000-2010
6
-
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Re
tail
em
plo
ym
en
t (t
ota
l)
Re
tail
em
plo
ym
en
t (b
y a
ctiv
ity
)
Supermarket and grocery stores Clothing, footwear and personal accessories retailing
Pharmaceutical and other store-based retailing Total retail trade
Source: Statistics New Zealand, Business Demographic dataset, 2000-2010.
Figure 3. Total Auckland retail trade employment and employment in largest three contributors to retail employment growth in Auckland, 2000-2010
7
0% 5% 10% 15% 20% 25%
Motor vehicle retailing
Motor vehicle parts retailing
Fuel retailing
Supermarket and grocery stores
Specialised food retailing
Furniture, floor coverings, houseware and textile goods retailing
Electrical and electronic goods retailing
Hardware, building and garden supplies retailing
Recreational goods retailing
Clothing, footwear and personal accessories retailing
Department stores
Pharmaceutical and other store-based retailing
Non-store retailing
Retail commission-based buying and/or selling
Share of retail businesses
Rest of New Zealand
Auckland
Source: Statistics New Zealand, Business Demographic dataset, 2010.
Businesses
In 2010, there were 11,704 retail businesses in Auckland,
making up 6.5% of Auckland’s businesses. This amounts
to 35% of New Zealand’s retail businesses, above its
share of businesses overall (31%). The largest number of
retail businesses were in:
• pharmaceuticals and other store-based retailing
• clothing, footwear and personal accessories
retailing
• specialised food retailing
• supermarkets and grocery stores.
Auckland’s activity structure of retail businesses is similar
to the rest of New Zealand. Other than specialised food
retailing, the rest of New Zealand shares the same key
sectors of retail businesses.
Growth 2000-2010
Auckland grew by 2,060 retail businesses between 2000
and 2010, equating to an average annual growth rate of
2.0%, slower than the economy overall (2.5%). The
largest net increases occurred in clothing, footwear and
personal accessories retailing, supermarkets and grocery
stores, specialised food retailing and pharmaceuticals
and other store-based retailing. Meanwhile, electrical and
electronic goods retailing was the fastest growing sector.
The number of retail businesses declined in the last two
years, with the largest decline in clothing, footwear and
personal accessories retailing.
The number of retail businesses grew faster in Auckland
than the rest of New Zealand over the last decade. Only
clothing, footwear and personal accessories retailing
experienced substantial growth in the rest of New
Zealand, while growth occurred across many retail
sectors in Auckland.
Figure 4. Share of retail businesses by retail activity, 2010
8
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Nu
mb
er
of
bu
sin
ess
es
Motor vehicle and motor vehicle parts retailing Fuel retailing
Food retailing Other store-based retailing
Non-store retailing and retail commission based buying and/or selling Total retail trade
Source: Statistics New Zealand, Business Demographic dataset, 2000-2010.
Figure 5. Businesses by retail type in Auckland, 2000-2010
Firm Size Structure
Approximately one-third of New Zealand’s retail
employment is within small to medium sized enterprises
(SMEs) – similar to the economy overall. It has a larger
share in firms with 100+ employees than the economy
overall.
Supermarkets and grocery stores and department stores
account for over half of retail employment in large firms.
Other activities with a high share of their employment in
large firms include electrical and electronic goods
retailing, hardware, building and garden supplies
retailing, and clothing, footwear and personal accessories
retailing. A substantial share of activity in these sectors is
likely to be in large format retail or chain stores.
New Zealand’s retail employment has become
increasingly concentrated into larger firms8 over the last
decade. Nearly all net retail employment growth occurred
in large firms, well above the share in the economy
overall. This occurred mainly in supermarkets and
8 This includes large firms that have their employment
spread across many smaller shops. Therefore, an
increase in employment in large firms does not directly
correlate with an increase in large format retail.
grocery stores, clothing, footwear and personal
accessories retailing, hardware, building and garden
supplies retailing and electrical and electronic goods
retailing. These sectors have become more concentrated
into larger firms, along with recreational goods retailing.
However, employment in large retail firms declined faster
than in retail SMEs over the last two years.
9
Firm size (employees)2000 2010 2000 2010 Net change % change
Retail trade
0 - - 0% 0% - 0.0%
1 to 5 23,040 22,660 13% 12% 380- -1.6%
6 to 9 16,660 15,590 10% 8% 1,070- -6.4%
10 to 19 21,760 22,100 13% 11% 340 1.6% 1%
20 to 49 19,000 18,410 11% 9% 590- -3.1%
50 to 99 13,490 17,110 8% 9% 3,620 26.8% 14%
100+ 79,270 100,670 46% 51% 21,400 27.0% 84%
Total 173,230 196,540 100% 100% 23,310 13.5%
Total economy
0 - - 0% 0% - 0.0% 0%
1 to 5 193,650 225,930 12% 12% 32,280 16.7% 11%
6 to 9 122,980 141,040 8% 7% 18,060 14.7% 6%
10 to 19 179,220 213,710 11% 11% 34,490 19.2% 11%
20 to 49 225,410 249,570 14% 13% 24,160 10.7% 8%
50 to 99 144,900 170,670 9% 9% 25,770 17.8% 9%
100+ 723,560 888,980 46% 47% 165,420 22.9% 55%
Total 1,589,740 1,889,900 100% 100% 300,160 18.9% 100%
Source: Statistics New Zealand, Business Demographic dataset, 2000 and 2010.
Employment Share of employment 2000-2010 Share of net growth
across groups 2000-
2010
Table 3. National retail and total employment by enterprise size and growth, 2000-2010
10
Retail Sectors
Retail covers a range of different categories, each driven
by varying levels of consumer demand. These range from
smaller goods purchased daily from outlets such as
supermarkets and dairies, to larger comparison goods,
such as electrical appliances, that are purchased less
frequently. Consequently, there are a variety of different
store formats and range of centre sizes across which
households meet their needs.
This section investigates in greater detail some of
the key retail sectors within Auckland9.
Food Retailing
In February 2010, there were 18,480 people employed in
2,412 food retailing businesses in Auckland. Food
retailing accounts for approximately one-third of
Auckland’s retail employment (30%) and businesses
(35%). Over three-quarters of employees are in
supermarket and grocery stores, although Auckland is
over-represented in other food retail sectors (fruit and
vegetables, fresh meat, fish and poultry, and other
specialised food).
Food retailing grew by 2,840 employees between 2000
and 2008, and dropped by 430 employees since 2008.
Supermarkets and grocery stores dominated this trend,
contributing a significant share of the overall retail sectors
net growth, but other food retailing grew faster.
The rest of New Zealand has experienced similar
patterns of food retailing growth over the last decade,
although with faster growth between 2000 and 2008. This
was also driven by supermarkets and grocery stores,
while other food retailing grew slower than in Auckland.
Spend per capita on food retailing in New Zealand has
increased on a real basis by 2.2% per year on average
across the last 14 years of data. In the year to June 2010,
people spent an average of $3,877 on food. This is 36%
above the per capita spend in 1996 ($2,860) 10
.
9 These have not necessarily been selected on a basis of
size, rather, to give a good cross-section of the range of
different retail sectors. 10
These are in March 2010 dollar values and include
spend at supermarkets and grocery stores, fresh meat,
fish, poultry and fruit and vegetable, and other food
retailing. It excludes fast food, takeaways and restaurant
meals.
Approximately 90% of food spend occurs within
supermarkets and grocery stores.
If retail spend per capita continues to increase annually
on a real basis at 2.2%, then spend per capita is
expected to reach $6,119 by 2031. This is estimated at
$6,062 for Auckland as average food spend per capita is
slightly lower than in New Zealand.
Within Auckland, this translates into expected spend
increases of 111%, but only a 47% increase in food retail
employment due to productivity increases.
11
77%
8%
5% 6% 5%
85%
4%2%
5%3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Supermarket and grocery stores Fresh meat, fish and poultry
retailing
Fruit and vegetable retailing Liquor retailing Other specialised food retailing
Shar
e o
f fo
od
re
taili
ng
Auckland
Rest of New Zealand
Source: Statistics New Zealand, Business Demographic dataset, 2010.
$-
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
$4,500
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Re
al
spe
nd
pe
r ca
pit
a ($
Ma
rch
20
10
)
Year ended June
New Zealand
Auckland
Source: Statistics New Zealand, Retail Trade Survey and Estimated Population statistics, 1996-2010.
Figure 6. Distribution of food retail employment, 2010
Figure 7. Retail food spend per capita in Auckland and New Zealand
12
Retail activity
Share in
sectorShare of NZ
Clothing retailing 6,250 1,462 71% 39% 1.26
Footw ear retailing 1,210 201 14% 36% 1.15
Watch and jew ellery retailing 970 216 11% 36% 1.15
Other personal accessory retailing 320 79 4% 44% 1.42
Clothing, footwear and personal accessories retailing total 8,760 1,958 100% 39% 1.24
Total retail trade 60,810 11,704 31%
Source: Statistics New Zealand, Business Demographic dataset, 2010.
Employment BusinessesEmployment Auckland
location
quotient
Clothing, Footwear and Personal
Accessories Retailing
Clothing, footwear and personal accessories retailing is
Auckland’s second largest retail sector of employment. It
contains 8,760 employees in 3,358 businesses, making
up 14% of Auckland’s retail employment and 17% of its
businesses. Nearly three-quarters of employees are in
clothing retailing, with the remainder in footwear, watch
and jewellery, and other personal accessories retailing.
This sector is over-represented in Auckland, containing
39% of New Zealand’s employment, compared to 31% of
retail employment overall in Auckland.
Clothing, footwear and personal accessories retailing has
been the largest contributor to retail employment growth
in Auckland over the last decade, with a net increase of
3,020 employees. This equated to a 53% increase in
employment, making it the second fastest growing area
of retail employment. Employment in this sector has
grown continuously between 2000 and 2008, but declined
in the last two years.
In the year to June 2010, people spent an average of
$726 each on clothing, soft goods and footwear in New
Zealand. This was 30% above that in real terms in 1998
($559), but 3.2% below that in 2007 ($750).
Over the last decade, this category has been a faster
growing area in terms of spend per capita in New
Zealand. It has grown by 22%, although has only
increased by $101 as it is a smaller area of expenditure.
Within Auckland in 2010, spend per capita on clothing,
soft goods and footwear ($786) was 8% above that in
New Zealand as a whole ($726). However, this gap has
decreased from 18% since the beginning of the data
period in 2005.
Table 4. Employment and businesses by clothing, footwear and personal accessories retailing in Auckland, 2010
13
-
2,000
4,000
6,000
8,000
10,000
12,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Em
plo
yee
s
Clothing retailing Footwear retailing
Watch and jewellery retailing Other personal accessory retailing
Clothing, footwear and personal accessories retailing total
Source: Statistics New Zealand, Business Demographic dataset, 2000-2010.
0%
4%
8%
12%
16%
20%
24%
$600
$650
$700
$750
$800
$850
$900
2005 2006 2007 2008 2009 2010
% d
iffe
ren
ce in
sp
en
d p
er
cap
ita
be
twe
en
Au
ckla
nd
an
d N
ew
Ze
alan
d
Spe
nd
pe
r ca
pit
a (M
arch
20
10
pri
ces)
Year
New Zealand Auckland % difference between Auckland and NZ
Source: Statistics New Zealand, Retail Trade survey and Estimated Population statistics,
Figure 8. Auckland employment in clothing, footwear and personal accessories retailing ,2000-2010
Figure 9. Spend per capita on clothing, soft goods and footwear retailing in Auckland and New Zealand, 2005-2010
14
Department Stores Retailing
In February 2010, there were 5,390 people employed in
69 department stores in Auckland. This accounts for
8.9% of Auckland’s retail employment, and only 0.6% of
its retail businesses.
Approximately 80% of Auckland’s department stores
employment is accounted for by the key players in this
sector. These include The Warehouse Ltd, Farmers
Trading Company Ltd, Kmart Ltd and Briscoes Ltd11
.
Employment in department stores has fluctuated across
the last decade in Auckland and has been in decline for
the last four years. Overall, it experienced a net decrease
of 390 employees (-7%). This decline has meant
department stores share of Auckland’s retail employment
has dropped from 10.6% in 2000 to 8.9% in 2010.
In the year to June 2010, there was an estimated average
spend of $1,11312
per person in department and chemist
stores13
in Auckland. People in the rest of New Zealand
spent more at department and chemist stores, with a
spend 15% greater per person on average in New
Zealand as a whole ($1,278) than in Auckland.
Aucklander’s spending at department and chemist stores
has generally declined since the start of the data period in
2005. This has occurred in line with overall spend
decreases in both Auckland and New Zealand, but to a
larger extent in Auckland.
Hardware, Building and Garden Supplies Retailing
In February 2010, there were 4,530 people employed in
556 hardware, building and garden supplies retailing
businesses in Auckland. This amounts to 7.4% of
Auckland’s retail employment and 4.8% of its businesses.
Nearly all employees are in hardware and building
supplies retailing, with the remainder in garden supplies
retailing.
This retail sector is under-represented in Auckland, with
only 27% of the national employment in Auckland,
compared to 31% of retail overall.
11
This is an estimate based on identifying department
stores retailers within meshblocks containing
employment in the department stores retail category. 12
This is in March 2010 prices. 13
Data for the Auckland region was not available solely
for department stores.
Auckland’s employment in hardware, building and garden
supplies retailing grew by 34% (+1,370) between 2000
and 2007, which is faster than retail as a whole (+20%)
during the same period. This growth was driven mainly by
hardware and building supplies retailing. However,
employment has declined within the last three years, and
at a faster rate than retail overall.
Hardware, building and garden supplies retailing has
grown faster outside of Auckland over the last decade,
increasing the level of under-representation in Auckland.
15
Retail activity
Share in
sectorShare of NZ
Hardw are and building supplies retailing 4,050 440 89% 27% 0.88
Garden supplies retailing 480 116 11% 24% 0.75
Hardware, building and garden supplies retailing 4,530 556 100% 27% 0.86
Total retail trade 60,810 11,704 - 31% -
Source: Statistics New Zealand, Business Demographic dataset, 2010.
Employment BusinessesEmployment Auckland
location
quotient
-
1,000
2,000
3,000
4,000
5,000
6,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Em
plo
ye
es
Hardware and building supplies retailing
Garden supplies retailing
Hardware, building and garden supplies retailing total
Source: Statistics New Zealand, Business Demographic dataset, 2000-2010.
Table 5. Employment and businesses by hardware, building and garden supplies retailing activity in Auckland, 2010
Figure 10. Employment in hardware, building and garden supplies retailing activities in Auckland, 2000-2010
16
Retail activity Auckland Rest of NZ Auckland Rest of NZ
Car retailing -1,250 -1,240 -33% -16%
Motor cycle retailing 90 360 82% 46%
Trailer and other motor vehicle retailing 0 10 0% 14%
Motor vehicle parts retailing 50 480 13% 86%
Tyre retailing 160 520 29% 36%
Motor vehicle and motor vehicle parts retailing -960 120 -20% 1%
Source: Statistics New Zealand, Business Demographic dataset, 2000 and 2010.
Net change 2000-2010 % change 2000-2010
600
700
800
900
1000
1100
1200
1300
1400
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Ind
ex
(ba
se:
ye
ar
20
00
= 1
00
0)
Year
Automotive vehicle retailing and services sales Motor vehicle retailing and services employment Sales per capita
Data source: Statistics New Zealand, Business Demographic dataset, Retail Trade Survey and Estimated Population statistics, 2000-2010.
Motor Vehicle and Parts Retailing
In February 2010 there were 3,950 people employed in
927 motor vehicle and motor vehicle parts retailing
businesses in Auckland. This activity accounts for 6.5%
of Auckland’s retailing employment and 7.9% of its
businesses. Nearly two-thirds of employees are in car
retailing, with a further fifth in tyre retailing.
This retail sector is under-represented in Auckland, with
only 27% of the national employment in Auckland,
compared to 31% of retail overall.
Employment in this sector has fluctuated in Auckland
between 2000 and 2006, and declined for the last four
years. Overall, it has experienced a net decrease of 960
employees, driven by declines in car retailing, which has
also declined in the rest of New Zealand.
Automotive vehicle retailing and services sales increased
in Auckland from 2000 to 2005, but have since declined.
This corresponds to employment declines in this sector
occurring since 2006. Continued population growth has
offset some of the declines in this sector, resulting in a
larger share of spend per employee and lower numbers
of employees per 1,000 residents, although, on average,
people are spending less in this area.
Sales per capita have also dropped in the rest of New
Zealand in the last two years, but to a smaller extent and
for a shorter period than in Auckland.
In 2010, the average spend per capita on automotive
vehicle retailing and services was 32% lower in Auckland
than in the rest of New Zealand. The value of sales per
employee was also 7% less in Auckland
Table 6. Change in motor vehicle and parts retail employment in Auckland and the rest of New Zealand, 2000-2011
Figure 11. Index of real spend per capita, real total sales, and employment in motor vehicle and parts retail in Auckland, 2000-2010
17
Selected Retail Sector Location
The spatial distribution of retail activity differs between
sectors. Figure 12 shows that retail employment is
geographically pervasive but also has distinct
concentrations of activity in a hierarchy of centres and
employment areas across Auckland. The largest retail
locations by employment in Auckland include Albany,
Wairau Park, Glenfield, Westgate, Henderson, New Lynn,
St Lukes, the CBD, Newmarket, Sylvia Park, Botany,
Manukau and the Airport.
The location tendencies of different retail activities to
locate in certain areas depend upon land cost and
availability and spatial patterns of household demand
(including during main travel patterns). Some sectors a
much more dispersed with outlets able to be maintained
by smaller catchments of spend, such as dairies. Other
sectors, such as appliances, are more concentrated into
larger centres, requiring demand across much larger
geographical catchments. The following maps (Figures
13 to 17) examine the differences in spatial patterns of
retail between the selected retail sectors within this
section.
Food retailing is relatively dispersed across Auckland and
has a significant presence in some of the large retail
centres. Dispersed activity consists primarily of
specialised food retailing, with supermarkets and grocery
stores accounting for most of the presence in larger
centres. It also has concentrations of employment in
areas outside of the largest centres through the location
of supermarkets, which are relatively evenly distributed
geographically to broadly capture different locations of
household demand.
Clothing, footwear and personal accessories retailing
employment is relatively dispersed across Auckland as it
is able to be sustained across a wider range of centre
sizes. It also has significant levels of concentration in
larger centres, particularly those containing shopping
malls, which are key areas for these types of retail.
Figure 12. Geographical distribution of total retail employment in Auckland, 2010
Figure 13. Geographical distribution of food retailing employment in Auckland, 2010
18
Figure 14. Geographical distribution of clothing, footwear and personal accessories retailing employment in Auckland, 2010
Department stores retailing activity is highly concentrated
into larger centres with almost no presence outside of
these areas within Auckland. This also includes stores
located in areas adjacent to these main retail centres.
Land availability, store size and the large level of
household demand required prevents these stores from
locating within smaller local retail centres or multiple sites
scattered within proximity throughout Auckland.
Employment in hardware, building and garden supplies
retailing is relatively concentrated into sites within and
alongside larger retail areas, and particularly semi-
industrial employment areas. Much of this activity is large
format retail that requires large land availability and
relatively geographically large household demand
catchments.
Other than in Manukau, motor vehicle and parts retailing
employment in Auckland has little presence in larger retail
centres. It is predominantly in semi-industrial areas such
as Wairau Valley, or following key industrial transport
corridors, particularly along Great South Road.
Figure 15. Geographical distribution of department stores retailing employment in Auckland, 2010
Figure 16. Geographical distribution of hardware, building and garden supplies retailing employment in Auckland, 2010
19
Figure 17. Geographical distribution of motor vehicle and parts retailing employment in Auckland, 2010
20
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Business areas Growth centres All other areas
Shar
e o
f re
tail
em
plo
yme
nt
Retail commission-based buying and/or selling
Non-store retailing
Pharmaceutical and other store-based retailing
Department stores
Clothing, footwear and personal accessories
retailing
Recreational goods retailing
Hardware, building and garden supplies retailing
Electrical and electronic goods retailing
Furniture, floor coverings, houseware and
textile goods retailing
Specialised food retailing
Supermarket and grocery stores
Fuel retailing
Motor vehicle parts retailing
Motor vehicle retailing
Data source: Statistics New Zealand, Business Demographic dataset, 2010; Auckland Regional Council, Regional Growth Strategy, 1999.
Spatial Location of
Retail
Current Distribution
In 2010, over half of Auckland retail employees were in
growth centres14
. Nearly half of this was in sub-regional
growth centres, with the remainder in town centres and
the CBD. A further 28% of retail employment was in
business areas.
Higher shares of growth centres retail employment are in
supermarket and grocery stores and clothing, footwear
and personal accessories retailing, and a lower share in
hardware, building and garden supplies retailing. The
opposite is true for business areas which have higher
shares in hardware, building and garden supplies retailing
and lower shares in supermarket and grocery stores and
clothing, footwear and personal accessories retailing.
This is likely to reflect a higher share of larger format
retailing favouring out of centre locations.
14
This is using the Auckland Regional Council Regional Growth Strategy (1999) land use classifications where areas are classified as either business areas (and by type), countryside living, future urban metro area, future urban rural town, greenfield, growth centre (and by type), intensive corridor (Hobsonville and Lincoln Road), outside, rural production, special area or suburban.
These patterns become more evident in the activity
distribution across different areas within each retail
sector. Supermarkets and grocery stores, recreational
goods, clothing, footwear and personal accessories
retailing, and department stores have higher shares of
their employment in growth centres than retail overall.
Department stores also have a substantial share of
employment in business areas office parks. Meanwhile,
sectors with higher shares of employment in business
areas are typically sectors with larger commodities.
Figure 18. Retail activity by land use classification in Auckland, 2010
21
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Re
tail
em
plo
ye
es
Business area total Growth centre total All other areas Total region
Data source: Statistics New Zealand, Business Demographic dataset, 2010; Auckland Regional Council, Regional Growth Strategy, 1999.
Growth 2000-2010
Auckland retail employment grew by 12% between 2000
and 2010. The largest share of this growth occurred in
town centre growth centres, sub-regional growth centres,
production and distribution business areas and ‘other’
business areas15
.
Generally, growth centres had a larger quantum of growth
than business areas, although grew slower than retail
employment in business areas. Overall, retail grew in
both areas between 2000 and 2008 and subsequently
declined (2008-2010). Growth centres share of retail
employment declined only very slightly from 2000 to
2010, while the share in business areas grew.
Retail employment in business areas grew by 18% over
the last decade. The largest net increases occurred in
Rosedale, Wairau Valley and Takanini South, with the
largest declines in St Lukes Centre, East Tamaki and
Hopetoun-Crummer.
15
This refers to the remaining area of business areas that is not classified as ‘business park’, ‘production and distribution’, ‘heavy industry’ or ‘office park’.
Sub-regional centre retail employment growth differs
across centres. The largest net increase occurred in
Albany, with smaller increases in Pukekohe, New Lynn,
Westgate16
and Newmarket. Meanwhile, retail
employment has declined in Henderson, Manukau and
Takapuna.
Town centre retail employment growth is concentrated
into the largest centres, which all have mall developments
(with the exception of Devonport where growth has
occurred largely in the supermarket and grocery stores
retail category). These include Botany, Sylvia Park, and
smaller increases in Glenfield, Onehunga and
Devonport. All other town centres have either
experienced little growth or declined, with largest declines
in Pakuranga, Browns Bay and Homai.
16
Of note, Albany, Pukekohe and Westgate include areas of additional retail land that has become available within the last decade.
Figure 19. Retail employment by land use classification in Auckland, 2000-2010
22
30
35
40
45
50
55
60
65
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Emp
loye
es
pe
r 1
,00
0 r
esi
de
nts
Year
Auckland region Wellington region Canterbury region NZ - remainder
Source: Statistics New Zealand, Business Demographic dataset and Estimated Population statistics, 2000-2010.
Retail and Population
Output and Employment
There were approximately 49.1 retail employees per
1,000 people living in Auckland in 2010, below that in
Canterbury (55.7), Wellington (52.5), and the remainder
of New Zealand (53.4). This has declined in Auckland
from 55.3 in 2008, but has mainly been below that in the
rest of New Zealand for the last decade. Meanwhile, in
2010 Auckland’s retail GRP output ($2,043 per capita) is
above Wellington ($1,781), Canterbury ($1,911) and the
remainder of New Zealand ($1,647). The combination of
these factors suggest that the density and quantum of
economic activity and population in Auckland, as well as
higher disposable incomes, means that each retail worker
is able to serve a larger number of people and spend.
Between 2000 and 2008, retail employment and output
per capita grew in Auckland, Wellington, Canterbury and
the remainder of New Zealand, with faster growth in
output. Both grew faster in the remainder of New Zealand
(outside of the key regions), and slowest in Auckland and
Wellington. Slower employment growth suggests
Auckland population growth has driven much of the
increased output of Auckland retail workers. A share retail
demand growth is absorbed through scale economies
where each Auckland retail worker serves a larger
number of people or share of spend than in other regions
where growth is met by increasing the retail employment
saturation.
In the last two years (2008-2010), retail employment and
output per capita have declined in all areas, with
tightening economic conditions. These declined to a
greater extent in Auckland, although output per retail
worker continued to grow, and at a faster rate in
Auckland. This suggests that, as spend per person
declined, retail employment in Auckland was more elastic
than elsewhere, and part of the resulting decline in
employment was taken up by increased workload on the
remaining workers.
Figure 20. Retail employees per 1,000 residents by New Zealand region, 2000-2010
23
$-
$500
$1,000
$1,500
$2,000
$2,500
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Re
tail
GR
P o
utp
ut
pe
r ca
pit
a (
$N
Z 1
99
5/
19
96
)
Year
Auckland region Wellington region Canterbury region NZ - remainder
Source: Statistics New Zealand, Estimated Population, 2000-2010; Infometrics Ltd, Regional GDP Model, 2010.
Figure 21. Total retail GDP output per capita by region, 2000-2010
24
Region
Estimated retail
spend (2007 $
values)
Auckland
relative to other
areas
Auckland region $455.56 -
Wellington region $448.39 102%
Rest of North Island $371.94 122%
Canterbury region $432.74 105%
Rest of South Island $428.93 106%
New Zealand total $420.60 108%
Source: Statistics New Zealand, Household Economic Survey.
800
900
1000
1100
1200
1300
1400
1500
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Ind
ex
(bas
e:
ye
ar
20
00
= 1
00
0)
Year
Retail output Spend Population
Source: Statistics New Zealand, Retail Trade Survey and Estimated Population Statistics, 2000-2010; Infometrics, Regional GDP Model, 2010.
Spend
On average, Auckland households spend more than
households elsewhere in New Zealand, ranging from 2%
above Wellington households to 22% above households
in the rest of the North Island (less the Wellington and
Auckland regions).
Over much of the last decade, retail spend in Auckland
has grown faster than Auckland’s population, but slower
than the total retail GRP. However, spend has dropped in
the last three years.
Table 7. Estimated household weekly retail spend by region, 2007
Figure 22. Index of retail spend, population and retail GRP output in Auckland, 2000-2010
25
Sector and measure Less than 1% 1 to 24% 25 to 49% 50% or more
Share of employment
Wholesale trade 66% 2% 1% 31%
Retail trade 72% 6% 1% 21%
Total economy 79% 3% 1% 17%
Average enterprise size
Wholesale trade 4.3 20.4 19.8 19.6
Retail trade 5.5 185.8 43.8 163.8
Total economy 3.3 42.9 34.2 44.1
Source: Statistics New Zealand, Business Demographic dataset, 2009.
Share of overseas equity
Foreign Ownership in
New Zealand’s Retail
Sector
In 2009, 21% of New Zealand’s employees were in firms
with some level of foreign ownership and 17% in firms
with 50% or more foreign ownership. These shares were
higher for the retail sector at 28% and 21% respectively.
Within the wholesale trade sector, these shares were
even higher at 34% and 31% respectively. Firms with
foreign ownership are typically larger than those without.
In 2009, retail firms with no foreign ownership employed
on average 5.53 people. This compares to 146.68 people
in firms with some foreign ownership and 163.84 in firms
with 50% or more foreign ownership (Table 30).
There is limited evidence to suggest that New Zealand’s
retail sector is becoming more foreign owned. Between
2000 and 2009, retail firms with no foreign ownership
accounted for the largest share of employment growth,
with a net increase of 17,970 employees (Table 31).
These were followed by firms with 1 to 24% foreign
ownership (+9,440 employees) and firms with 25% to
49% foreign ownership (+1,750). Although these
categories contributed a smaller share of growth, their
percentage growth (385% and 154% respectively) was
well above that of firms with no foreign ownership (14%).
At the same time, the number of employees in firms with
greater than 50% foreign ownership declined (-2,130).
Their share of retail employment dropped from 25% in
2000 to 21% in 2009. However, as shown in Figure 42,
part of the employment changes in these categories is
likely to be from changes in the level of foreign ownership
within firms, whereby firms change between categories.
Table 8. Share of employment in firms by overseas equity and average firm size in New Zealand wholesale and retail trade sectors, 2009
26
Level of firms overseas equity 2000 2009 Net %
Less than 1% 73% 72% 17,970 14%
1 to 24% 1% 6% 9,440 385%
25 to 49% 1% 1% 1,750 154%
50% or more 25% 21% -2,130 -5%
Greater than 1% 27% 28% 9,060 19%
Total 100% 100% 27,040 16%
Source: Statistics New Zealand, Business Demographic dataset, 2000 and 2009.
Share of employment Change 2000-2009
Table 9. Change in employment and distribution by overseas equity level of retail firms in New Zealand, 2000-2009
27
Global Trends in
Retail
Globally, the retail sector is continually changing ranging
from developments in company structures and retail
commodity chains, changing patterns of demand,
evolving store structures, increasing focus on
sustainability and a much greater role of information
technology. Understanding global developments in retail
is important for New Zealand as these global trends often
subsequently occur locally.
Company Structures and Retail
Commodity Chains
The retail sector is becoming increasingly global with the
global expansion of retailers, the development and
integration of global product supply and distribution
chains and the proliferation of global virtual retailers and
consumers shopping internationally. International
expansion has gone beyond trade to entering foreign
markets, through takeovers of existing or new stores.
More recently, specialised higher order retailers could be
more likely to go global than the traditionally larger mass
market retailers. The global recession incentivises US
retailers to expand globally.
There is greater complexity in supply and distribution
networks with a larger range of products through more
open economies. Greater consumer awareness
(including sustainability) has dampened the movement of
supply structures to the cheapest providers
Greater use of information technology enables retailers to
streamline supply/distribution networks and better align
themselves with consumer demand, facilitated by large-
scale global virtual retailers such as Ebay and Amazon.
An Increased Focus on Sustainability
A greater focus on sustainability is driven by consumer
demand, retail area design through planning policies,
retailer strategies, wider global economic forces and the
role of technology in generating greater awareness.
However, price premiums, confusion over the
sustainability of products and the unavailability of
sustainable alternatives for some products hinder
people’s ability to buy sustainably.
Sustainability in urban design is occurring through
planning policies that favour mixed use developments in
existing centres, with a strong public transport focus,
while discouraging car-oriented, out of centre, suburban
developments. Retailers are adjusting their formats to
reflect this.
Retailers marketing strategies increasingly reflect
consumer demand for sustainability. Wider economic
forces incentivise a reduction in raw material use, which
is likely to increase as cheap production areas (e.g.
China) demand greater environmental production
standards and resource scarcity increases.
Online Shopping
Throughout the last decade, online shopping has
accounted for a rapidly growing share of retail sales and
has been boosted by the recession in the consumers’
online search for bargains. It has shifted power to
consumers by enabling price comparison and greater
product knowledge, increasing competition for retailers.
Large consolidated online competitors such as Ebay and
Amazon also challenge retailers through greater price
flexibility and removal of symbolic value in in-store
experiences. Yet, it enables retailers to expand their
target market.
Online shopping risks eroding town centres by eliminating
the social experience from shopping and therefore, use of
other town centre services. However, limited evidence
exists and it is unclear how online shopping will impact
different retail categories. To compete, retailers and
developers have focussed on creating shopping
experiences, leading to growth of purpose built lifestyle
centres where consumers experience a high level of
services and amenity not available online. Broadband
uptake has enabled online shopping, but also retailers to
increasingly advertise through social networking sites.
28
Future of Large Format Retail and New
Retail Spaces
New patterns of retail development are emerging, driven
by a combination of planning policies, consumer demand,
changes to retail sales channels and retailers strategies.
The last two decades has seen growth in out-of-centre
large format retail, which are becoming larger with
superstores and hypermarkets17
. Many are car-oriented
standalone stores or in suburban mega centres18
with
little integration with the surrounding area. Non-bulky
goods are also increasingly locating in these large format
stores. More recently, mixed-used lifestyle centres are
emerging, with a greater amenity and place-making
focus, and local area integration. Within these,
consumers are demanding a greater mix of store formats
and multi-purpose shopping trips, where large format
stores are not necessarily the centre anchors. These are
increasing in size, with the emergence of “power towns”.
A number of large format retailers (e.g. Walmart) are
including fresh produce and groceries, using higher profit
margins on non-food merchandise to cushion lower
grocery prices and undercut supermarkets. Supermarkets
have widened their product range to include comparison
goods. Therefore, a greater share of comparison goods
retail is locating outside of centres.
Many countries town planning policies now require retail
to locate within centres, discouraging out of centre
developments, and focus on sustainability (in urban form
as well as environmental factors), higher amenity values
and local area integration. These require consistent long-
term application to gain investor confidence and
adherence. Some town centre revitalisation has occurred,
but activity has increasingly concentrated into larger
centres, while other centres decline.
New trends (and their drivers) in retail development have
also brought about change to the economic configuration
within the retail sector. In some cases, retail has become
increasingly consolidated within larger chain retailers
17
For a discussion on historic large format retailing trends, refer to Fairgray, 2007: Big Box Retailing, draft report for Auckland City Council Economic Development Group. 18
A mega centre refers to a group of large format retailers located within a complex developed to accommodate these store types. These are typically car-oriented developments where tenant stores open directly onto a large shared outdoor car parking area. They have limited amenity value and contain very limited non-retail uses.
expanding their market share. As chain stores have been
forced into centres, they have overtaken/bought out often
independent retailers resulting in a series of “clone towns”
in the UK containing the same stores.
29
Economic Projections
to 2031
Employment
Retail employment in Auckland is forecast to grow by
10% (+8,797 MECs19
) between 2007 and 2031, occurring
at a progressively slower rate. Meanwhile, the economy
overall is forecast to increase by 40%. Consequently,
retail’s share of total employment is expected to gradually
decrease. Retail employment is forecast to decrease by
6% in the rest of New Zealand out to 2031, at an
increasing rate across this period.
Total Output and Value Added
Productivity in Auckland’s retail sector is forecast to
increase across the medium to longer-term out to 2031.
Total output and value-added are each forecast to grow
by 58%, while employment is expected to grow by 10%.
This means output and value-added per employee are
forecast to grow by 44%. Part of the productivity increase
will be enabled through Auckland’s unique spatial
structure where the population density will allow retail
workers to serve a larger number of households and
spend.
Employment is expected to grow by a larger amount
(+40%) in the economy as a whole, and also increase in
productivity (16%). Consequently, retail’s share of
employment is expected to drop, but its share of output
and value-added will remain relatively similar due to
increased productivity in the sector.
Auckland Economy Growth
The Auckland economy overall is expected to perform
better than the rest of New Zealand between 2007 and
2031, driven largely by faster employment growth rather
than productivity increases. Employment is expected to
19
Modified employee counts (MECs) are Market Economics Ltd estimates of total people engaged in a sector as the Statistics New Zealand is only a partial count as they do not include non-employee working proprietors. MECs are the measure of employment that will be used throughout this section.
grow faster in Auckland than in the rest of New Zealand;
and consequently, have larger increases in total output
and value added. Therefore, Auckland’s share of New
Zealand’s employment, output and value added are
expected to increase. The similar increases expected to
occur in retail, mean that good retail performance is in
line with the rest of the Auckland economy.
Retail in the Rest of New Zealand
Retail employment in the rest of New Zealand is forecast
to drop by 6%, with lesser gains in total output and value
added than in Auckland. Retail output and value added
per employee in the rest of New Zealand are expected to
increase with larger increases in Auckland.
Retail and Population
Auckland’s population is forecast to increase faster than
retail employment out to 2031. Therefore, the ratio of
retail employees per 1,000 residents is expected to drop
from 63.4 in 2006/2007 to 49.3 in 203120
. Larger
increases in value added and output mean the average of
these per capita is expected to increase.
These changes mean that while retail employment is
expected to drop, the level of output is forecast to
increase faster than the population, meaning that retail
workers will each serve a larger share of population and
spend. This also reflects an increase in household retail
spend. Furthermore, lower ratios of retail employment to
population do not correspond with smaller increases in
floor space. This is likely to be at a rate closer to the
forecast rate of population increase.
20
These figures differ to those in sections 4 and 5 as this model uses MECs rather than employees.
30
Measure 2007 2031
Auckland region retailEmployees 86,983 95,780 10%
Total output ($2007 million) $5,494 $8,694 58%
Total value added ($2007 million) $3,146 $4,978 58%
Output per employee ($2007) $63,162 $90,771 44%
Value added per employee ($2007) $36,168 $51,973 44%
Auckland region totalEmployees 720,626 1,012,201 40%
Total output ($2007 million) $108,324 $176,076 63%
Total value added ($2007 million) $51,897 $84,506 63%
Output per employee ($2007) $150,319 $173,954 16%
Value added per employee ($2007) $72,017 $83,487 16%
Rest of New Zealand retailEmployees 183,099 172,028 -6%
Total output ($2007 million) $11,359 $15,337 35%
Total value added ($2007 million) $6,662 $8,997 35%
Output per employee ($2007) $62,037 $89,154 44%
Value added per employee ($2007) $36,385 $52,300 44%
Rest of New Zealand totalEmployees 1,501,222 1,771,903 18%
Total output ($2007 million) $217,058 $300,616 38%
Total value added ($2007 million) $100,106 $137,116 37%
Output per employee ($2007) $144,588 $169,657 17%
Value added per employee ($2007) $66,683 $77,383 16%
Source: Economic Futures Model, Market Economics Ltd.
% change
2007-2031
Year
Future Retail Development
It is imperative to consider the likely form and location of
retail development in Auckland. The number of large
format and mall-type retail developments in Auckland
(many in out of centre locations) has increased over the
last two decades, reflecting earlier international trends.
Several factors have contributed to this, including
consumer demand and greater mobility, lower land prices
and larger parcel sizes out of centres, retailer supply
factors, cheaper imports and a lack of enforcement of
strong planning principles. This has enabled consumer
access to a wider range of cheaper products but has
impacted urban efficiency and city form in the spatial
economic structure. The effects of a development on
other centres in Auckland plus consequent changes to
household travel patterns and amenity are becoming
increasingly understood. Furthermore, the tension is
rising between market demand and effective urban
planning.
International evidence indicates a shift toward retail
developments that are more integrated to existing retail
areas. Planning policies have facilitated new retail into
centres and areas with greater positive impact on overall
city form. Further research is required to identify retail
development types likely to occur within Auckland, and to
determine whether international emergent in-centre retail
development could occur within Auckland.
Table 10. Forecast retail and total employment, output and value added in Auckland and the rest of New Zealand, 2007 and 2031
31
0
200
400
600
800
1000
1200
1400
1600
2006/2007 2011 2016 2021 2026 2031
Ind
ex
(bas
e:
year
20
06
/20
07
= 1
00
0)
Year
Retail employees per capita Retail value-added per capita
Retail value-added per employee
Source: Statistics New Zealand, Customised Auckland Population Projections, 2011; Market Economics Ltd, Auckland Economic Futures Model, 2011.
Current Forecast
Figure 23. Index of retail employment and value-added per capita and value-added per employee in Auckland, 2006/7 - 2031
32
Conclusion
Retail will continue to be a key driver of Auckland’s
spatial economy and urban form. Forecast increases of
population and household spend reflect the demand for
additional retail floor space. The quantum of floor space
required to meet this demand means that retail will be a
key driver of new property development across Auckland.
Its spatial linkages to other sectors mean it will be a major
driver of how the city expands. As such, although retail is
a consumption-driven sector, it can impact the efficiency
of the economy in general through its influence on the
spatial structure of the economy.
The type and location of retail in Auckland are key
determinants of household travel patterns, and therefore,
sustainability of urban form. The location of retail directly
affects household amenity and accessibility to goods and
services to meet their needs, and therefore, household
enablement.
Auckland’s large market and population density mean the
retail sector can operate more efficiently and be serving
larger shares of population and spend with fewer
employees. The scale of the market also means it can
support a greater range of retail offering, with a number of
more specialised stores.
Retail activity is geographically pervasive and is scattered
across Auckland. It typically follows patterns of household
demand and travel patterns. A hierarchy of retail centres
exists within this where households meet their needs
across a range of different centre types and sizes.
International trends in retail are often reflected a decade
later within New Zealand’s retail scene. Increased
technology and global connectedness has enabled
greater complexity of international retail logistical
operations and global sourcing allowing retailers to
become more competitive and responsive to consumer
demand. It has also enabled consumers to exercise more
power in comparison shopping and product information,
putting competitive pressure on retailers, also with online
stores. This greater awareness of product origins has
also boosted demand for sustainable products.
Trends in store formats have differed internationally
depending on the level of planning controls and
enforcement. They range from in-centre, more integrated
developments in the United Kingdom, to the development
of new retail areas such as power towns or lifestyle
centres, and increasingly larger stores, often in out of
centre locations. The urban form outcomes are often
strongly linked to the strength and consistent
enforcement of planning policies.